.79c not the same as 79c

fletch

I was in Dunnes Stored today buying pepper sauce when I noticed the price was noted as .79c. I understood that this was obviously a pricing error and the decimal point should not have been included so I informed the supervisor. He was extremely rude to me and told me that this was a commonly understood way of euro pricing. I told him that it should either say €0.79 or 79c however he told me he would have to disagree with me. I told him he was wrong and he walked off and joked that he would do something about it right away.

Can 79cent be displayed as .79c?

Dr. Kenneth Noisewater

Quite the pedant, aren't you?!

I see your point though, technically .79c is less than 1c. I agree, it should either be 79c or €0.79.

Penisland

fletch wrote: »

I was in Dunnes Stored today buying pepper sauce when I noticed the price was noted as .79c. I understood that this was obviously a pricing error and the decimal point should not have been included so I informed the supervisor. He was extremely rude to me and told me that this was a commonly understood way of euro pricing. I told him that it should either say €0.79 or 79c however he told me he would have to disagree with me. I told him he was wrong and he walked off and joked that he would do something about it right away.

Can 79cent be displayed as .79c?

Typical ignorance of management in Dunnes

fletch

deccurley wrote: »

Quite the pedant, aren't you?!

Well I was actually being nice by pointing it out to him because some other customer could bring up 100packets of the sauce to the till and expect to pay 79cent (unlikely I know).

Run_to_da_hills

You should have given him 1.00c and told him to keep the change.

jack presley

Unfortunately stores don't have to stick to what the price tag displays. A price tag is only 'an offer to treat' (i.e. an invitation for you to make an offer for the good at that price) so legally they don't have to sell items to you at the price displayed. This way there ass is covered if there is an error.

fletch

jack presley wrote: »

Unfortunately stores don't have to stick to what the price tag displays. A price tag is only 'an offer to treat' (i.e. an invitation for you to make an offer for the good at that price) so legally they don't have to sell items to you at the price displayed. This way there ass is covered if there is an error.

I'm well aware of this however I was trying to be nice, in case he got some misinformed battle axe screaming that she wanted the sauce for 0.79cent later on in the day...

axer

tbh in this case you were just being pedantic and as a result wasting the manager's time however he should have thanked you for highlighting the issue and left it at that.

noodler

axer wrote: »

tbh in this case you were just being pedantic and as a result wasting the manager's time however he should have thanked you for highlighting the issue and left it at that.

Christ you're worse. Spelling mistakes should be fixed by common course - this is little different.

axer

noodler wrote: »

Christ you're worse. Spelling mistakes should be fixed by common course - this is little different.

So you think someone might genuinely mistake .79c as being less than a cent?

dudara

axer wrote: »

So you think someone might genuinely mistake .79c as being less than a cent?

I would - but then I'm a pedant as well as a scientist. To me 0.79c means 79% of a cent.

However, I do know what they intended to say which was €0.79 or 79c.

noodler

axer wrote: »

So you think someone might genuinely mistake .79c as being less than a cent?

Of course not - I think that is missing the point.

If a sign said Tomato Ketsup instead of ketchup I would still now what they are selling but it doesn't mean the incorrect sign should remain indefinitely.

jimmycrackcorm

OP, I'm with you just as soon as I see 0.79c in coins.

Dymo

I think a bit of common sense should prevail here. The manager probably has to put up with real complaints during the day and something this trivial doesn't seem important.

discus

Dymo wrote: »

I think a bit of common sense should prevail here. The manager probably has to put up with real complaints during the day and something this trivial doesn't seem important.

Absolutely. If I was the manager, I doubt that I would have been able to keep a straight face! Listen OP, we get you're a pedant. But common sense has to prevail at some stage? You're insulting your own intelligence with stuff like this.

The supervisor was right - it's the commonly understood way. Why change something isn't broken?

ShooterSF

Shame it wasnt Tesco or you could have gotten a lot of free pepper sauce!

An error is an error and when pointed out, if even minor, the supervisor would do well to thank the customer for pointing it out. Getting argumentative over it when you're wrong seems silly.

fletch

discus wrote: »

The supervisor was right - it's the commonly understood way. Why change something isn't broken?

It's not a commonly understood way of pricing, it was an error. Yes common sense would tell people that the goods weren't <1cent but it was technically wrong.

ShooterSF wrote: »

An error is an error and when pointed out, if even minor, the supervisor would do well to thank the customer for pointing it out. Getting argumentative over it when you're wrong seems silly.

Thank You. I was trying to be nice by pointing it out to him. I wasn't for one moment suggesting that I thought I should only be paying 0.79cent for the product. His reaction shocked me, as did his lack of intelligence.

noodler

discus wrote: »

Absolutely. If I was the manager, I doubt that I would have been able to keep a straight face! Listen OP, we get you're a pedant. But common sense has to prevail at some stage? You're insulting your own intelligence with stuff like this.

The supervisor was right - it's the commonly understood way. Why change something isn't broken?

Really?

All I can remember in shops offhand is €0.79

They leave out the cent generally?

djdunny

reminds me of this video i saw a few weeks ago

http://www.youtube.com/watch?v=D2isSJKntbg&feature=related

discus

noodler wrote: »

Really?

All I can remember in shops offhand is €0.79

They leave out the cent generally?

I've seen it in plenty of shops. The software packages used for scanning barcodes / doing prices checks and printing off the shelf-edge labels are usually very basic pieces of software. I think sometimes in my shop this happens where the cent abbreviation proceeds the number after the decimal point. No one (to my knowledge) has raised any issue of it

T-Maxx

Some of the posts here are so typical of the "Ahhh sure it'll be grand" mentality. Add to this a manager of a major national retailer who doesn't know the meaning of a decimal point, and it's little wonder Ireland is such a backwards little country...:o

sunnysoutheast

fletch wrote: »

I was in Dunnes Stored today buying pepper sauce when I noticed the price was noted as .79c. I understood that this was obviously a pricing error and the decimal point should not have been included so I informed the supervisor. He was extremely rude to me and told me that this was a commonly understood way of euro pricing. I told him that it should either say €0.79 or 79c however he told me he would have to disagree with me. I told him he was wrong and he walked off and joked that he would do something about it right away.

Can 79cent be displayed as .79c?

You should have got existential and asked him why the pepper sauce was priced at 79% of the speed of light in a vacuum.

SSE

fletch

T-Maxx wrote: »

Add to this a manager of a major national retailer who doesn't know the meaning of a decimal point, and it's little wonder Ireland is such a backwards little country...:o

Yeh its pretty frightening...went back today and checked the price and it's still not updated


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Craptacular

axer wrote: »

So you think someone might genuinely mistake .79c as being less than a cent?

They wouldn't be mistaken, isn't that the point?

At least the price on the right of the picture is correct.

EKRIUQ

fletch wrote: »

From that picture it's pretty obvious what the price is, if you can't work it out I don't think you should be allowed out on your own

Yawns

OP grow up a little. Did it make your day to waste the supervisor's time like that?

Almost everyone else will understand how much the item really is so the supervisor is correct in saying it's commonly undertsood. Next time you should be more productive and tell him what colour shirt and tie he is wearing.

Hector Mildew

Yawns wrote: »

Almost everyone else will understand how much the item really is so the supervisor is correct in saying it's commonly undertsood.

Doesn't make it right..

If Dunnes were to advertise .79% discount off pepper sauce in a campaign, would you expect 79% off?

http://www.citizensinformation.ie/categories/consumer-affairs/consumer-protection/consumer-rights/consumer_advertising

babygirlz

Penisland wrote: »

Typical ignorance of management in Dunnes

Really, just paint them all with the one brush, why don't you.

rubberdiddies

OP why dont you just report them if you're so concerned? see how far you get with that.

there's more to worry about in life than the .0000000001% of people who would actually think that the price in question was less than 1 cent.

whilst technically incorrect, I've seen this 'error' in tons of shops but kept it to myself cos I've got important things to do

Exclamation Marc

As one poster said, prices on shelves are only invitations to treat, nothing else.
I don't think anyone in the world would think that this price was actually 0.79c, if they really really did, then they have bigger problems in life than an apparent misprice on a shop shelf.

I get that it's technically incorrect, but thats what it is, a technicality.

Considering this currency/any supermarket under the Irish sun doesn't operate in amounts lower than 1c, it's fairly straightforward what is meant.

I genuinely don't think anyone in this world is stupid enough to bring one cent to the til to pay for this, and if they did, the till operator would obviously refuse, and the 'buyer' would have absolutely zero recourse, thank god.

This whole debate is completely pointless in my opinion.

Hector Mildew

discus wrote: »

The supervisor was right - it's the commonly understood way. Why change something isn't broken?

Aside from being incorrect a pricing error in Dunnes is no big deal, but what if the sales assistant in your pharmacy was equally ignorant/ careless?




http://www.uspharmacist.com/content/d/ismp_-_medication_safety/c/10158/

Hector Mildew

FireballPitcher wrote:

This whole debate is completely pointless in my opinion.

This debate reminds me of... (start at 2:10)

https://www.youtube.com/watch?v=WHTNTptUEe8

Exclamation Marc

Hector Mildew wrote: »

Aside from being incorrect a pricing error in Dunnes is no big deal, but what if the sales assistant in your pharmacy was equally ignorant/ careless?




http://www.uspharmacist.com/content/d/ismp_-_medication_safety/c/10158/

The difference between Dunnes and a chemist is huge. You could apply this argument to anything like "oh what if your bank put another zero or left a zero out on your mortgage application. It's an irrelevant comparison. The point is, it was Dunnes, it was for some pepper sauce. Thats it.

fletch

Yawns wrote: »

OP grow up a little. Did it make your day to waste the supervisor's time like that?

No, I was actually trying to be helpful and was just stunned by his reaction. I started off the conversation by telling him, that I knew it was a pricing error and that I fully understood that the actual price was 79cent however the label was technically incorrect and should be changed. I never for one moment suggested that I should receive the product for .79c. I didn't expect the resulting confrontation and bad attitude from the manager.

Yawns wrote: »

Almost everyone else will understand how much the item really is so the supervisor is correct in saying it's commonly undertsood.

Yes while people will understand, it is not a common way of pricing products.

Hector Mildew

FireballPitcher wrote: »

The difference between Dunnes and a chemist is huge. You could apply this argument to anything like "oh what if your bank put another zero or left a zero out on your mortgage application. It's an irrelevant comparison. The point is, it was Dunnes, it was for some pepper sauce. Thats it.

Banks are a good example - the regulator and those in charge shared your attitude for far too long..

In this case it's a small mistake but the attitude of the Dunnes employee (to the OP)really stinks. That clown could change job ( to a chemist or a bank)
and make the same mistake with more serious consequences.

Greyfox

fletch wrote: »

No, I was actually trying to be helpful and was just stunned by his reaction. I started off the conversation by telling him, that I knew it was a pricing error and that I fully understood that the actual price was 79cent however the label was technically incorrect and should be changed. I never for one moment suggested that I should receive the product for .79c. I didn't expect the resulting confrontation and bad attitude from the manager.
Yes while people will understand, it is not a common way of pricing products.

I don't blame the manager, he probably gets silly complaints/feedback like this a few times a day and I think a manager should just laugh it off. It would be very different if you raised a concern about something that actually mattered

Awesome-O

Having worked in a very busy shop for 8 years and dealing with customer complaints every day I really think the issue here is not that the OP was looking for the goods for .79c but the attitude of the staff in the shop towards the public. It says a lot for the intelligence of the management in the shop that he didn't even see what the problem was, agreeing to disagree! However all he had to do was thank the customer and take the sign down rather than being rude and arguementative. And saying silly things like it is commonly understood, he missed the point completly, clearly it was understood it was a mistake as .79c doesn't exist, that still doesn't make it right to leave the mistake on public view. As seen from the photo there was another correct price on the shelf so all that needed to be done was remove the incorrect one leaving the correct one in place.
If he can't handle the heat of working with the public he really shouldn't be working in customer relations, I personally would lodge a complain about him.

Faolchu

I recall going to a well known stationary shop on Nassau Street in Dublin looking for some stuff printed. The sign said .05C per page over 100 pages or something like that. I asked the sales assistant to clarify and they said no it's 5C a page, I did point out that the sign implied €0.0005 and he just looked confused the poor man I couldn't have been bothered trying to explain the basics of decimalisation to him so just carried on. I think this sort of sign is pretty common

fletch

Awesome-O wrote: »

Having worked in a very busy shop for 8 years and dealing with customer complaints every day I really think the issue here is not that the OP was looking for the goods for .79c but the attitude of the staff in the shop towards the public. It says a lot for the intelligence of the management in the shop that he didn't even see what the problem was, agreeing to disagree! However all he had to do was thank the customer and take the sign down rather than being rude and arguementative. And saying silly things like it is commonly understood, he missed the point completly, clearly it was understood it was a mistake as .79c doesn't exist, that still doesn't make it right to leave the mistake on public view. As seen from the photo there was another correct price on the shelf so all that needed to be done was remove the incorrect one leaving the correct one in place.
If he can't handle the heat of working with the public he really shouldn't be working in customer relations, I personally would lodge a complain about him.

Thank You!

rubadub

ShooterSF wrote: »

Shame it wasnt Tesco or you could have gotten a lot of free pepper sauce!

Yep, if it was tesco I would have cleaned them out, you often get staff there who seem to not particularly like tesco and so have no problem assisting you on taking advantage.

The last time I got overcharged in tesco they did not even bother to check the prices, they just believed me and gave me my cash back.

fletch wrote: »

some other customer could bring up 100packets of the sauce to the till and expect to pay 79cent (unlikely I know).

I once had a shoal of donegal catch in my freezer, all free from tesco.

Awesome-O

rubadub wrote: »

I once had a shoal of donegal catch in my freezer, all free from tesco.

haha love it and that is how Tesco keeps its customers happy.
Think I might pop into Tesco on my way home to see if I can bag myself some freebies lmao!

Greyfox

Awesome-O wrote: »

Having worked in a very busy shop for 8 years and dealing with customer complaints every day I really think the issue here is not that the OP was looking for the goods for .79c but the attitude of the staff in the shop towards the public. It says a lot for the intelligence of the management in the shop that he didn't even see what the problem was, agreeing to disagree! However all he had to do was thank the customer and take the sign down rather than being rude and arguementative. And saying silly things like it is commonly understood, he missed the point completly, clearly it was understood it was a mistake as .79c doesn't exist, that still doesn't make it right to leave the mistake on public view. As seen from the photo there was another correct price on the shelf so all that needed to be done was remove the incorrect one leaving the correct one in place.
If he can't handle the heat of working with the public he really shouldn't be working in customer relations, I personally would lodge a complain about him.

The manager should of been polite and said he'll change the sign when he gets a chance and then just went on with his job doing nothing about it but didn't do this because he seen the issue as a very trivial matter of very little importance because 99.9% of the population would have better things to be doing with their lives then to tell a manager about a misprint that did not mislead anybody. I find making a complaint about this manager would just result in some amusement for people who work in Dunnes and take away from the genuine complaints that they recieve.

CrazySnakeLady

fletch wrote: »

I was in Dunnes Stored today buying pepper sauce when I noticed the price was noted as .79c. I understood that this was obviously a pricing error and the decimal point should not have been included so I informed the supervisor. He was extremely rude to me and told me that this was a commonly understood way of euro pricing. I told him that it should either say €0.79 or 79c however he told me he would have to disagree with me. I told him he was wrong and he walked off and joked that he would do something about it right away.

Can 79cent be displayed as .79c?

Seriously, anal **** like this is the reason you're not getting laid dude

fletch

CrazySnakeLady wrote: »

Seriously, anal **** like this is the reason you're not getting laid dude

I can get laid any night of the week I want thank you very much

CrazySnakeLady

fletch wrote: »

I can get laid any night of the week I want thank you very much

Except Sundays when you feel the need not to get laid but instead come onto the internet and complain about the placement of a decimal point? seriously if you were any more anal you'd be Carol Vorderman's Tampon.

ShooterSF

CrazySnakeLady wrote: »

Except Sundays when you feel the need not to get laid but instead come onto the internet and complain about the placement of a decimal point? seriously if you were any more anal you'd be Carol Vorderman's Tampon.

I really hope no one employs you to insert their tampons.

CrazySnakeLady

ShooterSF wrote: »

I really hope no one employs you to insert their tampons.

Why? do you reckon that has EVER been advertised as a job discription?

fletch

CrazySnakeLady wrote: »

Except Sundays when you feel the need not to get laid but instead come onto the internet and complain about the placement of a decimal point? seriously if you were any more anal you'd be Carol Vorderman's Tampon.

You got me!

TheDriver

I must agree with the OP though, we educate people about spelling and basic maths as a life skill and then people go away and use text speak even when they are typing in a qwerty keyboard and don't display prices correctly. I know we should all know what it means but its their job to ensure their prices are right. Same as weights/units etc should be correct, its not a big ask.
Not that i would complain to them about it mind but still

CrazySnakeLady

fletch wrote: »

You got me!

I know

Yawns

It is understood to be 79 cent tho. For those claiming how important it is to a bank it's different. By that logic I will show the same logic.

If your tax is just up and you are renewing a few days later a guard can give you a fine for it but will generally let you go. Why? Cos it's commonly understood you could be waiting for it in the post or waiting to get paid before going to the tax office.

NCT, you might be waiting 3 months for your test but a guard will let you through because it's commonly understood that the waiting times are huge.

Now why the **** would a Dunnes manager take that complaint seriously? He didn't go print up the sign. I've seen the same sign for another product so afaik each store is recieving them from head office. So should your manager take down all these signs and discard them, get into **** from head office, then expected to waste more resources on new signs because someone got anal over something which is commonly understood?

If the manager didn't burst out laughing in your face then he did his job pretty well by humouring you at best. Deserves a pint. Me? I'd have been laughing so hard you'd be trying to get me fired. I wish all I had to deal with was people moaning over a decimal point. The old women who moan over the eggs being moved to a shelf further down on the same asile have a better arguement tbh.