UPC and Steam (20.06.10)

moonboy52

Guys i am having problems reaching the Steam website or logging in to the client.

I cannot ping store.steampowered.com as it times out.

My mate who is also with UPC here in Waterford cannot access the steam website, but an American friend has no such issues.

Anyone else with UPC having issues?

SexVicar

moonboy52 wrote: »

Guys i am having problems reaching the Steam website or logging in to the client.

I cannot ping store.steampowered.com as it times out.

My mate who is also with UPC here in Waterford cannot access the steam website, but an American friend has no such issues.

Anyone else with UPC having issues?

Having the same issues here in Dublin SW as well,along with a number of other sites like Tinypic. UPC must be fiddling around with their servers again.

dloob

Yeah same here in Galway.
It looks like a routing issue in UPCs network, I got a destination net unreachable for steampowered.com
Can't access PSN either.

disco girl

Was on to them earlier, seems they are having problems with their dns servers, so can connect to some sites but not others. According to the person I was talking to, the techs are working on it and there was an estimated time of 1 hour that it would be fixed. That was about 7:45pm.

Trevor451

Since there having problems with there dns why not change to openDNS?
http://www.opendns.com/

TheMegV

My account got hacked today and now the steam server is offline this is annoying im obsed i hope they will get online tomorrow i have the same problem as you guys !

Menengroth™

Same problem here in Dublin 3, not impressed like >.>

BBgun92

Having this problem too in Rotterdam, Holland.

DNS is functioning normally because the FQDN "store.steampowered.com" resolves perfectly to 63.228.223.104.

I think it's more of a firewalling/routing issue with UPC internally.

moonboy52

Trevor451 wrote: »

Since there having problems with there dns why not change to openDNS?
http://www.opendns.com/

I am using opendns, so strange how it is their DNS servers are at fault.

jumbobreakfast

I use OpenDNS and I'm having the same issues

dloob

jumbobreakfast wrote: »

I use OpenDNS and I'm having the same issues

I've tried google and openDNS, it resolves the IP ok but can't find a route to it.

circos

same problem here, also http://www.accuweather.com/ isnt working for some reason.

Sebzy

Whatever has happened it's taken half the net with it. At first I thought it was just state side sites but as I play around it seem like much much more.

circos

anyone been on to them yet?

bonnieprince

Seems to be an issue with some routing in the U.S.
dont know if its a upc issue.

Outkast_IRE

obama hit the kill switch by accident we are all fooked!!!!

Sebzy

Looks to be both routing and dns now.
Routing seem to fail as it goes state side.

=======================
C:\Users\>tracert store.steampowered.com

Tracing route to store.steampowered.com [63.228.223.104]
over a maximum of 30 hops:

1 5 ms 2 ms 1 ms 192.168.1.1
2 25 ms 13 ms 10 ms 109.255.246.1
3 11 ms 10 ms 10 ms 188.141.126.193
4 10 ms 9 ms 12 ms 089-101-174158.ntlworld.ie [89.101.174.158]
5 110 ms 93 ms 93 ms uk-lon01a-rd3-gi-14-0-0.aorta.net [213.46.160.89
]
6 90 ms 96 ms 96 ms us-nyc01b-rd1-pos-10-0.aorta.net [213.46.160.154
]
7 92 ms 97 ms 96 ms us-nyc01b-ri1-ge-0-1-0.aorta.net [213.46.190.178
]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.

C:\Users\>tracert www.cnn.com
Unable to resolve target system name www.cnn.com.

C:\Users\>ping cnn.com
Pinging cnn.com [157.166.255.18] with 32 bytes of data:
Control-C

C:\Users\>ping www.cnn.com
Ping request could not find host www.cnn.com. Please check the name and try again.

IrishTonyO

Yeah Clondalkin here and have had problems getting through to some sites this evening.

stijnb

Seems to me it's a UPC issue (thanks to finding this thread), have searched the interweb high and low and can't find anyone having the same issues except for you guys.


I live in Rotterdam, the Netherlands and use UPC.


Can't connect to steam (client/website) but so far everything else seems to be working fine.

circos

Def UPC issue so. Did it only happen about half 7 or was it earlier? I dont know as i was out.

UPC seem to regularly have routing problems with US sites, this certainly isn't the first time I've heard of this.

stijnb

circos wrote: »

Def UPC issue so. Did it only happen about half 7 or was it earlier? I dont know as i was out.

I was doing fine at half 6 (or 6). still having issues though.

00sully

problems in d15 too

http://www.telegraph.co.uk
www.pgatour.com

and several other sites I've frequented today. poor.

jumbobreakfast

Sebzy wrote: »

Looks to be both routing and dns now.
Routing seem to fail as it goes state side.

=======================
C:\Users\>tracert store.steampowered.com

Tracing route to store.steampowered.com [63.228.223.104]
over a maximum of 30 hops:

1 5 ms 2 ms 1 ms 192.168.1.1
2 25 ms 13 ms 10 ms 109.255.246.1
3 11 ms 10 ms 10 ms 188.141.126.193
4 10 ms 9 ms 12 ms 089-101-174158.ntlworld.ie [89.101.174.158]
5 110 ms 93 ms 93 ms uk-lon01a-rd3-gi-14-0-0.aorta.net [213.46.160.89
]
6 90 ms 96 ms 96 ms us-nyc01b-rd1-pos-10-0.aorta.net [213.46.160.154
]
7 92 ms 97 ms 96 ms us-nyc01b-ri1-ge-0-1-0.aorta.net [213.46.190.178
]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.

Despite the names of those servers, their IP addresses are based in the Netherlands: http://whois.domaintools.com/213.46.190.178

circos

http://www.telegraph.co.uk/ works for me the other doesn't

stijnb

im timing out on the other side of the pond

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\stijn>tracert store.steampowered.com

Tracing route to store.steampowered.com [63.228.223.104]
over a maximum of 30 hops:

  1     3 ms     3 ms     5 ms  WRT610N [192.168.1.12]
  2     9 ms     9 ms    10 ms  10.15.153.1
  3    11 ms    12 ms    14 ms  p2001.net.upc.nl [212.142.2.1]
  4   108 ms   111 ms   109 ms  84.116.244.25
  5   107 ms   128 ms   109 ms  84-116-131-1.aorta.net [84.116.131.1]
  6   114 ms   112 ms   110 ms  us-was03a-rd1-xe-0-3-0.aorta.net [84.116.130.66]

  7   110 ms   107 ms   110 ms  us-was02a-rd1-gi-9-0-0.aorta.net [84.116.130.153
]
  8   109 ms   109 ms   112 ms  us-was02a-ri1-ge-0-0-0.aorta.net [213.46.190.190
]
  9   289 ms   170 ms   292 ms  te-4-1.car3.Washington1.Level3.net [4.79.168.201
]
 10   119 ms     *      109 ms  ae-2-79.edge1.Washington4.Level3.net [4.68.17.82
]
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13

baby and crumble

Yeah, I haven't been able to get onto sites like Live Journal and a few other US based sites, it seemed to happen quite suddenly around 3pm, I was on no problem, then all of a sudden a link went 'boom' and no joy since... very irritating. Kinda glad I found this thread though.

Xanem

I am having some troubles as well. Mainly with connecting to any steam hosted page. But also when in games i have strange lag while my overall ping is good. I also have UPC and live near Arnhem - Netherlands.

Mistmyr

Dublin SW here and im having issues too

Cant connect to http://www.worldofwarcraft.com/

or their game servers and i have a raid tonite

Hope they get it soorted soon....

Misty

circos

found out originally by the weather not updating on my phone haha they are taking their time with a fix!

IrishTonyO

Why the hell can't UPC make life easy for us and have a service status page, we can check to see about problems like this. Half the sites I am trying to access are unavailable, not found, or timing out. It has been happening since mid afternoon.

tallaghtoutlaws

Dublin North here same problems. Called them and they told me there is no problems. Wasn't surprised with that answer. Starting to become like eircom not admitting fault or saying nothing is wrong.

circos

IrishTonyO wrote: »

Why the hell can't UPC make life easy for us and have a service status page, we can check to see about problems like this. Half the sites I am trying to access are unavailable, not found, or timing out. It has been happening since mid afternoon.

I agree 100% but sure its not like they will listen to suggestions. Anyone ring them? I cant face talking to them anymore.

circos

tallaghtoutlaws wrote: »

Dublin North here same problems. Called them and they told me there is no problems. Wasn't surprised with that answer. Starting to become like eircom not admitting fault or saying nothing is wrong.

So they are just pretending nothing is wrong...nice

Singer

Traceroutes to certain US networks failing in USA, looks like on UPC infrastructure. This is a portion of a traceroute to slashdot.org:

<pre>
4 089-101-174158.ntlworld.ie (89.101.174.158) 8.301 ms 104.198 ms 10.696 ms
5 84-116-130-237.aorta.net (84.116.130.237) 123.624 ms 123.083 ms 119.596 ms
6 us-was03a-rd1-xe-1-3-0.aorta.net (84.116.130.70) 118.395 ms
us-was03a-rd1-xe-0-3-0.aorta.net (84.116.130.66) 165.023 ms 133.470 ms
7 us-was02a-rd1-gi-9-0-0.aorta.net (84.116.130.153) 122.497 ms 129.941 ms
us-was02a-rd1-gi-6-0-0.aorta.net (84.116.130.157) 134.403 ms
8 us-was02a-ri1-ge-1-0-0.aorta.net (213.46.190.194) 210.200 ms 119.557 ms 149.495 ms
9 * * *
10 * * *
11 * * *
12 * * *
</pre>

stijnb

Why do we all have problems with different websites?



All mentioned sites work fine, except for steampowered.com?

Landa2

Ive noticed this happening on more than just steampowered.com.. the timing of this really couldn't be any worse tbh,

has there been any updates from UPC?

BrokenArrows

im having alot of trouble with random sites.

hopefully its not going to be a long term thing.

Landa2

http://twitter.com/WeAreUPC

irish twitter..

Landa2

there is a recorded message saying that they have issues with accessing american sites (recorded at 8pm) and they are working on a solution.. Then to call back later for updates on the issue..

Snake Plisken

not able to log into PSN because of this

Almwitch

So feckin' irritating this is. Can't go onto PSN. And I was in the middle of a fairly deep conversation on a forum with a huge reply and the internet decided to die when I was 2 seconds from submitting! Now the site won't load. Luckily copied to a notepad file but I've been waiting for hours now, too many so not really feeling like posting at this stage. Buzz kill. They better hurry up and sort this out.

Xanem

I'm hoping this isn't false alarm but i seem to be able to connect to store.steampowered.com again.

Jimmy_micky

WHAT THE LATEST,ANYBODY BEEN ON TO UPC THE LAST HOUR?

circos

steam is responding now...

Landa2

Getting ping responses from steam finally..

Yep, just logged in.. its finally back..

Snake Plisken

Snake Plisken wrote: »

not able to log into PSN because of this

After a few attempts over the past hour i was unable to log in, however around two minutes ago i got in, originally i was thinking it just needed a few attempts but considering there are other posts from the past few minutes saying things are working for them again i'm starting to think now it was just good timing with my last attempt

IrishTonyO

Yeah looks like it is solved getting through the sites now that I couldn't before.

gilberto_eire

gilberto_eire wrote: »

After a few attempts over the past hour i was unable to log in, however around two minutes ago i got in, originally i was thinking it just needed a few attempts but considering there are other posts from the past few minutes saying things are working for them again i'm starting to think now it was just good timing with my last attempt

Scratch that.... i spent the time from that message until now trying to get a game of WC 2010, connection with everyone was horrendous, never rising above red and button commands taking 5 second to register, so bad i've given up without even having a game.

Polar101

Haven't had problems in the last hour or so.. PSN and Steam work normally now.

Polar101

Polar101 wrote: »

Haven't had problems in the last hour or so.. PSN and Steam work normally now.

Yes the PSN was working after 11, but did you try play any games?, the lag was unplayable, and i must have went through 20+ potential opponents, on a normal day i might get that response from 1 in 20(if even that bad, last time i saw it that bad was when i had my laptop open and i was downloading. Everything else was turned off earlier though, but response time was 3/4/5 seconds per command, no point of even leaving the team select screen) so there was defo a difference.