Eircom Next Gen Broadband Vs NTL Fibre Wire Broadband

cable842

Just wondering and I would like to hear everyones Thoughts Words there peace of mind..

Please leave you views and who is offering a better service and which is better.

Eircom Vs Ntl

Your Thoughts.......

Hank Scorpio

cable842 wrote: »

Just wondering and I would like to hear everyones Thoughts Words there peace of mind..

Please leave you views and who is offering a better service and which is better.

Eircom Vs Ntl

Your Thoughts.......

Its not even comparable, UPC/NTL crush Eircoms technology.

Eircoms next gen broadband is only a sly marketing scheme to try and brand there old broadband as a new product.

The max you`ll get off Eircom on a standard exchange is 8 meg connection, and most customers are likely never to even get near that speed. UPC are currently offering 30 meg connections with far superior upload speeds, and there technology is going to get faster and faster, where as eircoms wont.

Only a fool would subscribe to Eircom in this day and age if NTL is available, another major factor is that its much cheaper.

yomamasflavour

Considering neither are offering what their marketing implies (ie Eircom not next gen, and ntl not fibre) I'll compare as such.

Upc/ntl/chorus
- 30Mb/s, 250GB cap for €50/month.
- Only available in cities/towns. Though where available, all packages are available.
- Customer support - read the mega thread.

Eircom
- 8Mb/s, 250GB cap for €40/month.
- Requires phone line, and close distance to Eircom exchange, if far away from exchange / have shoddy wiring etc. you won't get anything near 8Mb/s.
- Customer service - Plenty of complaints about Eircom too.


Basically, if UPC work then they are miles better than Eircom. They're cheaper, and offer much better broadband and phone packages.

However if they don't work, which often seems to be the case since they brought in the new 30Mb/15Mb packages, then you could be in for a world of pain - especially trying to deal with their customer service dept.

m5ex9oqjawdg2i

If Eircom ever come into the equation, you just remove them and are left with the answer

Ranicand

UPC just changed my IP address and I like what I see.

Things can go a bit crazy when they upgrade speeds.

I will not be jumping at the new higher speeds when they start I will wait till all the bugs are ironed out.

mgsrocks

Ranicand wrote: »

UPC wins. The only positive thing I can say about eircom is that, for me, the speeds are consistent and I have never has an issue of random disconnections. I'll be moveing to UPC though for Phone and Broadband just as soon as the issues with speeds dropping are sorted out.

Ranicand

mgsrocks wrote: »

UPC wins. The only positive thing I can say about eircom is that, for me, the speeds are consistent and I have never has an issue of random disconnections. I'll be moveing to UPC though for Phone and Broadband just as soon as the issues with speeds dropping are sorted out.

It could be worse I remember having to suffer Ripwave from Irish Slowband.

watty

Eircom don't have a Next Generation Broadband product.

They only have ADSL and ADSL2+

Atlantic Dawn

Eircom are now reaping the rewards from cheapo wire installation in new housing estates, I suppose they can only really install as low quality as what they were legally allowed to.

Calebmcd

yomamasflavour wrote: »

Eircom
- 8Mb/s, 250GB cap for €40/month.

Its actually €66.71 not €40

So it costs more than UPC!

yomamasflavour

Calebmcd wrote: »

Its actually €66.71 not €40

So it costs more than UPC!

Nope, it's €39.82 for 8Mb broadband.
It's €66.71 for 8Mb and Eircoms unlimited calls package.

Btw I'm not in anyway endorsing Eircoms crap.
It may be €10 euros a month less but it's only upto a quarter of the speed.

hello932

Calebmcd wrote: »

Its actually €66.71 not €40

So it costs more than UPC!

Yes im on the eircom ngb plan with 250GB download limit. The only reason i am with eircom though is because upc aren't in my area. I asked the upc engineer on the day he came and apparently some asshole in my neighborhood didn't want the upc wires going through his house and thats why the entire neighborhood cant get upc broadband. Annoying as hell.

alexindublin

Don't start me on eircom. We changed to them last december and everything has been perfect except for the following....

Overcharged on every bill, including being charged for the free re-connection and free broadband set up !!
The 12 month package we signed up for in the middle of December ended in January !

Getting less than 1mb on a 7mb connection alot of the time (Line tested to 13mb).

Broadband support are fantastic (NOT !!). I'm almost certain they have a bunch of trained one armed chimps answering phones, and shuffling through their laminated pages looking to answers to hi-tec questions like "What contention ratio am i on?" The cocky reply i got from mr know-it-all support kid was "7mb if my phone line allows it" WTF !!

Dodgy modem that crashes between 2 and 9 times a week. I got fed up putting my settings back into and left it on the eircom default settings which eircom will swear cant be hacked - one of my neighbours managed to download half the internet from my super secure eircom wireless !!

UPC isn't available in my area at the moment So i'll be going to WiMax. If anyone wants an eircom modem, keep an eye on my road,when i get the WiMax i'll be the one laughing like a lunatic, kicking the eircom modem up the road....

hello932

alexindublin wrote: »

Don't start me on eircom. We changed to them last december and everything has been perfect except for the following....

Overcharged on every bill, including being charged for the free re-connection and free broadband set up !!
The 12 month package we signed up for in the middle of December ended in January !

Getting less than 1mb on a 7mb connection alot of the time (Line tested to 13mb).

Broadband support are fantastic (NOT !!). I'm almost certain they have a bunch of trained one armed chimps answering phones, and shuffling through their laminated pages looking to answers to hi-tec questions like "What contention ratio am i on?" The cocky reply i got from mr know-it-all support kid was "7mb if my phone line allows it" WTF !!

Dodgy modem that crashes between 2 and 9 times a week. I got fed up putting my settings back into and left it on the eircom default settings which eircom will swear cant be hacked - one of my neighbours managed to download half the internet from my super secure eircom wireless !!

UPC isn't available in my area at the moment So i'll be going to WiMax. If anyone wants an eircom modem, keep an eye on my road,when i get the WiMax i'll be the one laughing like a lunatic, kicking the eircom modem up the road....

+1 especially on the eircom support staff. You can so tell there on minimum wage and they so know it!! As useful as ****.

I would stay away from wimax-its just mobile broadband ffs.

alexindublin

Mobile broadband or not, Its not eircom so i'm going to give it a go. As is i'd get better broadband if i stuck my finger up my a**e and hummed !!

alexindublin

As a matter of interest, who does offer the best broadband at a decent price ( €40-€50 a month) ?

This is what I'm getting from eircom, and it's 3.30am !

yuloni

This post has been deleted.

alexindublin

Here my speed at 5:48pm today. It was pretty good today, musta been coz of the bank holiday ! (This on a 7mb connection)

Mister Gooey

Eircom copper wire will never match cable networks. Different technology. Unless eircom actually roll out fibre optic cable to your house, they cnnot win!

alexindublin

Eircom are dinosaurs. They're using out-dated hardware, the support is so lacking in training it's unbelievable, and the lies they tell to get a sign-up is beyond belief. The guy that called to my house tried to flog the 24mb broadband to me even though my line will only carry 13.12mb. There are people out there that are falling for these stories. Not a good start to a relationship between supplier and customer, but having worked in sales many moons ago i know that sometimes you'll tell the odd "story" to close a deal so i never factor the sales guy into the equation when i sign for goods or services. But when the company turns out to as crappy as "Eircom" then i find an alternative and walk away, contract or no contract.

This day and age and the competition that's out there you'd think they'd get their act together. There's smaller companies out there that provide a much better service at the same or lesser cost. I mean, just look at my speed test results on previous posts "SPEEDS UPTO 7mb" dosn't justify under 1mb by any means.

alexindublin

With the new 100mb coming out from UPC, and WiMax popping up all over the country, will this be the slow demise of Eircom?

Gerard_Smith

Is eircon NGB actually contention free?

yuloni

This post has been deleted.

partyatmygaff

alexindublin wrote: »

With the new 100mb coming out from UPC, and WiMax popping up all over the country, will this be the slow demise of Eircom?

They said it will be out in April, when are UPC releasing 100MB broadband?

Hogzy

partyatmygaff wrote: »

They said it will be out in April, when are UPC releasing 100MB broadband?

End of the summer

James G

alexindublin wrote: »

With the new 100mb coming out from UPC, and WiMax popping up all over the country, will this be the slow demise of Eircom?

100mb? That'll be great. Is there anywhere I can get more details about it?

Rorkimaru

Just thought I'd join the speed test party. Currently changing to UPC's €42 30MB plan. Very optimistic about it. Sick of the lies and the patchy service from eircom.

Gerard_Smith

Was ungraded to NGB today. Speed is hovering around 7mb but I'm far more interested in my results from pingtest



Thats damn good.

yuloni

This post has been deleted.

darkskol

Ok the situation I am in at the moment....was on Eircom 3mb...then I got a letter saying I have been upgraded to 8Mb with 30Gig a month allowance (€62 a month including phone)(€5 extra a month for no monthly download allowance*).
I have UPC for basic digital TV (€21 a month) so was thinking of switching to 30Mb bb from UPC with Digital Max and phone ~ about €80 a month all together.

Now it seems to make perfect sense to switch to UPC but I am really concerned after reading so many stories about speeds being terrible in the evenings. Also what is the situation with the physical UPC connection is it run in off the same line as the TV cable or will they install a new point for you as the pc is upstairs while the tv point is downstairs?

Eircom has never given me any trouble since I got it about 2 years ago but this new 30gig a month usage allowance is really not sufficient. Now if I agree to the extra €5 a month with eircom that will probably put me back in to a contract for another year with them.

So to sum it up should I stick with reliable eircom with basic digital tv from UPC for €90 a month or switch to UPC with 30mb broadband/phone& digital max TV for €82 a month :pac:

Thanks for your response.
*fair usage policy etc etc

slavetothegrind

I could add another pathetic speed test result for my 7mb eircom package but hey we've seen enough!

Could i ask gerard to report back to us over the next few days and tell if he keeps sucha good connection and ping rate?

I too am due ngb upgrade in the coming months but am wary of getting excited.

Best ping i have had was 72, worst and after 6pm is around 800:(

mgsrocks

Got upgraded to NGB today, router is syncing at 5120/512 (kbps). I checked the eircom usage meter and have already used 81% of the usage limit. I'm now going to have to upgrade my package to the unlimited one costing an extra €10 a month (total cost €66 per month for phone and broadband). Feel completely robbed, it just seems a way for eircom to charge its customers more without having to go through the regulators to increase prices.

I checked UPC and €58 will get me 15mb broadband and national/international calls. I rang eircom to see if they would try beat that price or at least put me back on the pre NGB bundle and was told the deal I have is the best they can do.

UPC here I come :cool:

Gerard_Smith

We are around peak right now and this is what I'm getting.



Thats pretty much exactly what I would get any time of the day on my previous 3mb connection. Around the end of last year my Eircom line would go down the toilet every night between 6:30pm and 10pm. I kept ringing them about until they sent someone out to the exchange and I've had no problems ever since. Fingers crossed it stays that way.

Gerard_Smith

And my ping is back down again

bob11

This is my ping



And my speedtest ,

I was on Eircom 3 MB package, so I presume that I've been NGB'ed ??

Ranicand

Impressive results on the ping test from Eircom there but for pure bandwidth I will be sticking with UPC.

Ranicand

Ranicand wrote: »

Impressive results on the ping test from Eircom there but for pure bandwidth I will be sticking with UPC.

New day and my ping is back to normal.

bob11

A Question for you ranicand ..

I am thinking of moving to UPC for bandwith / cost reasons as well ..

Which pack are you on and what is the cost to you ?

I have the Max pack with a few HD boxes with UPC, but I'm not sure if existing users can get their special "all in one "offers that are advertised ..

I also have an Eircom Phonewatch alarm, Do you know if the UPC phoneline will support this ?

Cheers.

Bob

Ranicand

bob11 wrote: »

A Question for you ranicand ..

I am thinking of moving to UPC for bandwith / cost reasons as well ..

Which pack are you on and what is the cost to you ?

I have the Max pack with a few HD boxes with UPC, but I'm not sure if existing users can get their special "all in one "offers that are advertised ..

I also have an Eircom Phonewatch alarm, Do you know if the UPC phoneline will support this ?

Cheers.

Bob

I am on the 30meg pack it costs 42 per month.

The Eircom alarm will only work with an Eircom line as far as I know.

watty

You can get a GSM adaptor if you have no eircom line. The phonewatch otherwise only works on eircom. Another regulatory failure.

yuloni

This post has been deleted.

sh1tin-a-brick

Can somebody please tell me if UPC fibre power bb is available in donegal? I'm getting nowhere on their site, its terrible!

Another good UPC result. Would choose them over Eircom any day. Haven't been upgraded yet so am still on 10Mb.

Pinging www.rte.ie.nsatc.net [89.207.56.140] with 32 bytes of data:
Reply from 89.207.56.140: bytes=32 time=13ms TTL=59
Reply from 89.207.56.140: bytes=32 time=10ms TTL=59
Reply from 89.207.56.140: bytes=32 time=11ms TTL=59
Reply from 89.207.56.140: bytes=32 time=11ms TTL=59

Ping statistics for 89.207.56.140:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 13ms, Average = 11ms

PandyAndy

sh1tin-a-brick wrote: »

Can somebody please tell me if UPC fibre power bb is available in donegal? I'm getting nowhere on their site, its terrible!

Wouldn't have a clue myself, but if you enter your address on the bottom of their broadband page it might be able to tell you. Good luck

http://www.upc.ie/broadband/thirty/

drunkcaveman

I got that broadband dongle off them for 20e a month, 10g download limit. I downloaded one album, streamed some stuff, and was away for a week of the month and they charged me 60e sayin I was way over.

I rang up last wed and the guy was actually very helpful, said he thought there was something dodgy about it but needed to go through tech services and they'd ring back.

They didn't so i rang again this afternoon, a less helpful girl listened to me explain the situation very quickly, probably omitting some info, yet she interrupted me to offer 20e off the bill, to bring it down to 40e.

I was taken aback, but assured her that I'm overcharged and I wanted it sorted. She got slightly snappy, offered to tell tech services, I told her that's already happened, she said it hadn't so we agreed to go that route.

Hopefully eventually Mr Tech Services gets involved...

bealtine

drunkcaveman wrote: »

I got that broadband dongle off them for 20e a month, 10g download limit.

An eircom dongle?

Are you sure you are not talking about meteor or emobile?

bealtine

bealtine wrote: »

An eircom dongle?

Are you sure you are not talking about meteor or emobile?

I'm sure I've seen eircom dongles being offered to existing DSL customers.

drunkcaveman

aye, eircom

thefinalstage

bealtine wrote: »

An eircom dongle?

Are you sure you are not talking about meteor or emobile?

They used to offer a 3g solution. It has now been folded into e-mobile.

jor el

drunkcaveman wrote: »

aye, eircom

Please keep the eircom mobile discussion to an appropriate thread and forum. It has nothing to do with this one.

DrNuyenVanFaulk

I started to read through this thread doing some research on opinions on Eircom's next gen broadband. I'm with UPC myself. Between the both of them, I want to cry.

I used to be in a new estate that had Magnet's FTTH connections. Paid for an 8Mb connection but got a 20Mb one. Absolutely lethal connection, fully synchronous 20Mb up and down. Had ethernet ports all around the apartment which gave a global IP address (great for running servers, even if it was DHCP).

Magnet was and still is the absolute gold standard of home broadband provisioning in this country.

Everyone else is generations behind.

Anyway, keeping in line with the thread:

Eircom's connections have always been solid enough, having lived a mile or so from the exchange. Things rarely went wrong, and if they did, it was a known line fault that typically had engineers working on it straight away. If I was on an 8Mb connection, I'd be downloading above 700kb/sec. Don't remember it dropping below that. Very expensive, altogether.

UPC looks better on paper, but I've had a relatively poor experience with them. Service drops intermittently (at least once a day for a few minutes), and the wireless modem is such a god-damn P.O.S. that I had to buy a second wireless router.