Anyone having UPC problems? Internet/TV wont work.

Megatron_X

I'm in my friend's house in Ballyhrit and all of a sudden all the telly's stopped working and so has the Internet. With both of these being supplied by UPC/NTL I'm wondering if anyone else is having problems?

slave2thewage

Mine is gone as well, "borrowing" wireless from nearby. My mate texted me saying that it's city wide. I'm not impressed at all.

m83

slave2thewage wrote: »

Mine is gone as well, "borrowing" wireless from nearby. My mate texted me saying that it's city wide. I'm not impressed at all.

You absolute scumbag, stealing someone's internet and then having the cheek to complain about it being down. Get real.

sam34

yep my tv is gone too

Tiramisu

Gone in Oranmore as well:mad:

Xiney

m83 wrote: »

You absolute scumbag, stealing someone's internet and then having the cheek to complain about it being down. Get real.

I assume their normal internet is down and they're borrowing someone's eircom.

(eircom being seriously easy to steal)

Xiney

PS: my TV is still up (ballybrit/briarhill area)

slave2thewage

Xiney wrote: »

I assume their normal internet is down and they're borrowing someone's eircom.

(eircom being seriously easy to steal)

No, there's some unsecure one near me. Never had to use it before.

Also, m83 - drink bleach.

EDIT: mine is working again. Broadband and TV.

Krieg

Phew, that was a scary hour

BrokenArrows

just back online now.

evolutionqy7

oops wrong area nvm

slave2thewage

Internet's down again. TV seems to be working though.

KittyeeTrix

I've got Sky but all my buddies on Facebook are goin nuts about it!!!

Fey!

Went down at 20:50. Rang customer service; something big went down and knocked out the TV and internet in the whole city.

Came back at 22:05.

fusedtotcom

UPC internet in Galway has been terrible for the last few weeks. Its so unrelaible its a joke. Im sick of UPC going switiching to another provider asap

eagle10

My net is back tv is intermittent knocknacarra area anyone the same

mazthespark

theres a power failure in part of city and one of upc transmitter stations is in that area

eagle10

I'm sure it will be fixed by october

biko

m83 wrote: »

You absolute scumbag, stealing someone's internet and then having the cheek to complain about it being down. Get real.

slave2thewage wrote: »

Also, m83 - drink bleach.

Both banned for being un-nice.

eagle10

Have many areas channells back?

geekychick

Fey! wrote: »

Went down at 20:50. Rang customer service; something big went down and knocked out the TV and internet in the whole city.

Came back at 22:05.

The same times gone and restored over here - Salthill. I have TV and Internet both back now.

hairyleprechaun

Mine went too, for ages. They had a message on the TV saying they were upgrading my service. It seems the same as it was though! I had thought it wasn't scheduled, why would they do that at prime viewing hours. Was there actually a power outage or was it something else?

JIZZLORD

internet and tv went, so i went and played monopoly.

BrokenArrows

JIZZLORD wrote: »

internet and tv went, so i went and played monopoly.

so that must have ended in someone fighting.

Col200sx

Went in Knocknacarra too around 9pm. Both TV and internet. TV came back, but went again, then came back, then went again etc.

Internet did not come back at all last night though.

My UPC/NTL internet has been very slow these past months though:mad:

8mb broadband my arse:rolleyes:

Stench Blossoms

Mine went as well. Rang UPC and they had an automated message saying they were aware of problems in Galway.

I just had an early night instead !

Das Kitty

It wasn't just a city thing, we were out in Inverin with the in-laws and it went there too.

KevR

TV, Internet and Phone went last night. I brought my dog on a really long walk and my knee is killing me today. I'm going to sue UPC :P

Col200sx wrote: »

8mb broadband my arse:rolleyes:

We're supposed to have 10mb broadband but we rarely get more than 2/3mb. :mad:

Col200sx

KevR wrote: »

We're supposed to have 10mb broadband but we rarely get more than 2/3mb. :mad:

Funny you say that. Cos about 3 months ago when I had a query and rang them, they said they were about to upgrade my broadband from 3mb to 8mb.

They told me to unplug, and reboot the router and Mac, and upon restart I will have 8mb speed. I did that, and it's never been slower, straight away, slower than before.

I don't get it at all:mad:

Krieg

From what i can tell, UPC are giving people speeds which the network cant handle, they increased 10mb - 15mb and 20mb to 30mb. Those who asked for the upgrade were left extremely disappointed as their internet went to ****. Not sure what's going on atm.

And also the fact that UPC are one of the worst companies in ireland to deal with. Some of us are fortunate and are spared by the angry broadband gods wrath.

Col200sx

My broadband is still down:mad: Anybody elses?

TV is fine, back fully since Sunday late on.

Supposedly it's because of a power cut in Ballybane.

zero19

My tv and interwebs are back since sunday, in the city centre

Col200sx

Just rang the 1908 number there, if you follow the prompts to get through to boradband support, you get an automated message (from yesterday) saying about problems in Galway and Clonmel.

They say to reboot the router and mac/pc and it'll be sorted, but that's not the case at all, as I've done this a few times.

Lormcd

Had this problem too. Channels were coming up with the show names listed..unplugged it, plugged it back in without the card and then put in the card and restarted. Seemed to fix it.

s_carnage

Col200sx wrote: »

Funny you say that. Cos about 3 months ago when I had a query and rang them, they said they were about to upgrade my broadband from 3mb to 8mb.

They told me to unplug, and reboot the router and Mac, and upon restart I will have 8mb speed. I did that, and it's never been slower, straight away, slower than before.

I don't get it at all:mad:

They are a strange company. I actually downgraded my broadband so we could get sports at roughly the same price. Think I went from 20 to 15 but I actually find it quicker now than it used to be especially for downloading stuff.

BTW I am not Mr UPC and i can't believe that I'm actually giving them a compliment even if it is in a roundabout way!!

claw14

I was having the same problems yesterday in the Rahoon area. Channels going and coming. Now they are all back but noticed the clock and EPG are stuck on winter time (-1 gmt). Anyone know how to change this ? Had a quick look this morning but didn't see it under settings. Will have a better look this evening.

Asmodean

Same problem in doughiska last night but only lasted for a minute or two at which time the TV service and broadband copped out. I'm getting sick of NTL anyway. Their digital+ box is the biggest pile of ****e I've ever seen. Remote doesn't respond half of the time and is constantly dropping series links or deleting pre-recorded programmes.

afkasurfjunkie

happened in ballinasloe area too. my dad is sick and tired of ringing them and getting crappy automated messages.
i wouldnt mind but they keep ringing me asking me to upgrade to their phone and internet service. next time il give them his number and tell them to sort out his problem and stop pestering me!