Ice Broadband

martinn123

Notice in todays Irish Times, p.25 Application to High Court to wind up Ice Communicications Ltd. Google search confirms this co trades as Ice Broadband.
As a subscriber for the past few years, the service is poor at times but I cannot get Broadband by phone line in my area. Is this the end of Ice Broadband. Any advice please

bigpaddy2004

Could be something to do with the fact someone has bought them in the past few weeks.

martinn123

Thanks for this info. and links. however the notice in Irish Times refers to an applicication from Revenue to have the Co wound up, and is to be heard in High Court in April. The reference to Ildana refers to a case in 2007 which was settled. Watch this space I think if Revenue are seeking a wind up there is trouble ahead, unless like Cork City FC they can stall by paying before the Court date.

crawler

bigpaddy2004 wrote: »

Could be something to do with the fact someone has bought them in the past few weeks.

They have? Any idea who?

AARRRRGH

My info on what happened here is
- Ice have been tal=king money from their customers for years and hardly ever actually fixing any issues that come up.

- They have been fobbing off customers with lies so that they would just go away and keep paying, even if they were not getting the service they paid for.

- The company was staffed to an absolute minimum required to fool customers into keeping up payments, nut not to actually improve their services.

- Ice specifically chose areas wheer there was not a hope of competition, forcing customers to stay with them for (any kind of broadband at all)

- The directors paid themselves very high wages, while the company declared a loss.

- COMREG let Ice get away with this for YEARS.

- Digiweb are now ready to piounce and take over Ice's high sites. So there is hope for Ice customers yet. Your Ice broadband misery may be over.

jor el

http://www.insolvencyjournal.ie/news/10-03-24/Petition_to_Wind_Up_Ice_Communications_Limited.aspx

Case to be held on the 12th of April. Nothing will be known for sure until this is heard in court.

The Cush

http://www.independent.ie/business/irish/collector-general-to-seek-winding-up-of-ice-communications-2110743.html

Collector General to seek winding up of Ice Communications

By Laura Noonan
Thursday March 25 2010

THE taxman is trying to wind up the broadband company that was set up by the daughter of former FAI boss Fran Rooney.

The Collector General will ask the High Court to hear the petition against Yvonne Rooney's Ice Communications on April 12.

The company, which trades as Ice Broadband, was set up in 2003 and claims to be a "leading supplier of wireless broadband within the Irish marketplace".

Ms Rooney yesterday failed to respond to repeated queries on the petition, while staff at Ice Communications said they "couldn't comment". A spokesman for the Revenue Commissioners also declined to comment.

The Collector General typically pursues winding-up petitions against companies that fail to pay their tax bills and has repeatedly insisted that court actions are only taken as a "last resort".

The most recent accounts filed by Ice Communications show losses of €3.8m had been racked up by the end of 2007. The company's bank borrowings were covered by a letter of guarantee from Fran Rooney.

Separate Companies Office documents show Danske Bank registered a charge against Ice Communications in November 2008, while Bank of Ireland registered six separate charges in 2007.

- Laura Noonan

bigpaddy2004

crawler wrote: »

They have? Any idea who?

No idea, there was consultants visiting all their sites on behalf of another company a few weeks ago in an effort to value them. I had been talking to them on one site, that is how I know.

On another note, a friend of mine from Mullingar rang me about this. He has Ice and rang them up to see what he should do. He has a wood turning business and can not do without broadband. Sales told him to cancel his direct debit, send in a letter to cancel the service and try out the mobile options. The guy in sales was very pissed off and said management had told them nothing either. All they had to go by was the newspaper!

tommyh1977

Any updates on Digiweb supposedly purchasing ICE. While their service was poor, they still are the only provider in my area (apart from a certain individual outfit who i would not touch in a million years for privacy reasons). Hopefully someone will keep their transmission up as it would be like losing a limb at this stage.

AARRRRGH

tommyh1977 wrote: »

Any updates on Digiweb supposedly purchasing ICE. While their service was poor, they still are the only provider in my area (apart from a certain individual outfit who i would not touch in a million years for privacy reasons). Hopefully someone will keep their transmission up as it would be like losing a limb at this stage.

I dont think they will be purchasing the company. Just the rights to the high sites. So whereever you get ice now, you should get digiweb afterwards.

I called them for my mother, who has Ice, and the guy said that he couldnt officially say anything yet, but he'll call me when they take over the sites.

Im sure they wont be the only ones interested in the high sites though, so give them a call to see if they have any update next week.

stakey

Wouldn't think a buyout is on the cards, usually a bit of buzz about the other company in the office when we do one of them... there's something brewing, but not Ice...

martinn123

So now its in recuevership, another notice in Irish times offers business for sale as a going concern. Interestingly states, skilled and dedicated workforce available.
question, should customers cancel direct debits ??

Irish Steve

I will be a very lonely voice, but I have to be fair and say that most of the time, for over 3 years, during the day, which is what a business needs, we got the service that was advertised in terms of speeds, and performance.

That said, when things did go wrong on occasions, getting it sorted was a nightmare, most of the time, I knew more about what was wrong than their supposed tech support people did!

In reality, from my point of view, they were no worse than Eircom (which is not saying much) and were the only way to get a broadband service in what should be a well covered area, between swords and ashbourne.

Hopefully, another company will pick it up and make it what it should have been, as the potential was there, but the management made sure that it could not deliver, if the number of changes of people I saw is anything to go by. Customer service did their best, with no real support from above, and too often, people with insufficient knowledge were put in places where they could not solve the problems.

If they are completely gone, there will be a lot of even more unhappy users!

Steve

AARRRRGH

Irish Steve wrote: »

I will be a very lonely voice, but I have to be fair and say that most of the time, for over 3 years, during the day, which is what a business needs, we got the service that was advertised in terms of speeds, and performance.

That said, when things did go wrong on occasions, getting it sorted was a nightmare, most of the time, I knew more about what was wrong than their supposed tech support people did!

In reality, from my point of view, they were no worse than Eircom (which is not saying much) and were the only way to get a broadband service in what should be a well covered area, between swords and ashbourne.

Hopefully, another company will pick it up and make it what it should have been, as the potential was there, but the management made sure that it could not deliver, if the number of changes of people I saw is anything to go by. Customer service did their best, with no real support from above, and too often, people with insufficient knowledge were put in places where they could not solve the problems.

If they are completely gone, there will be a lot of even more unhappy users!

Steve

Yes it would be nice if someone made a business out of it instead of a shambles. Id like to see all new staff in there before I would go near them too. It might be the management that were the problem, but their engineers were useless because they couldnt provide ANY SORT OF DECENT service, sale staff were just liars and support was probably just the liars from sales answering another line.

Ive been out in my parents house when Ices engineers called to fix a problem. I didnt let on I knew what I was talking about to them. I met at least 3 of their engineers on 3 different occasions and they definitely didnt know their arse from their elbows.

I got a CV in from an ex Ice employee a while ago for a position I was interviewing for. The second I saw Ice Broadband on it I threw it in the bin.

trendy88

Am currently an Ice customer, and having received really bad service over the past 3 years decided to ring Digiweb yesterday on foot of the notice in the Irish times. The sales man told me that they had a meeting earlier that day about how they were going to contact all existing ice customers in areas where the service overlaps but mentioned nothing about a takeover(not that he would say i know) but id say anyone who has the ability to switch should do so. my problem is that i cannot get through to anyone at ice to talk about getting out of my contract/ cancelling my direct debit. I have tried to ring the past few days and have left messages, none of which have been replied to. Just wondering if any of you guys have been able to make contact with them recently and if so how???

Sponge Bob

Limerick

http://www.limerickleader.ie/news/ICE-Broadband-trouble-could-leave.6198887.jp

IT is estimated that over 1,000 customers in County Limerick could be left without broadband after the Revenue petitioned the High Court to wind up ICE Broadband which was launched in Limerick two years ago.

and

Meanwhile, other service providers have been in contact with Limerick County Council, expressing an interest in using water towers for the same purpose.

BurnsCarpenter

AARRRRGH wrote: »

I got a CV in from an ex Ice employee a while ago for a position I was interviewing for. The second I saw Ice Broadband on it I threw it in the bin.

A little harsh, no?

AARRRRGH

BurnsCarpenter wrote: »

A little harsh, no?

Better safe than sorry. Anything to do with Ice was sub-standard. Including any of the staff that I ever met or spoken too.

AARRRRGH

trendy88 wrote: »

Am currently an Ice customer, and having received really bad service over the past 3 years decided to ring Digiweb yesterday on foot of the notice in the Irish times. The sales man told me that they had a meeting earlier that day about how they were going to contact all existing ice customers in areas where the service overlaps but mentioned nothing about a takeover(not that he would say i know) but id say anyone who has the ability to switch should do so. my problem is that i cannot get through to anyone at ice to talk about getting out of my contract/ cancelling my direct debit. I have tried to ring the past few days and have left messages, none of which have been replied to. Just wondering if any of you guys have been able to make contact with them recently and if so how???

Just cancel your direct debit right away on the grounds that they wont even call you back. The bank has to cancel it for you now. Its the law.

Ice are to be would up, so who is going to chase you?

newfoodie2012

using service right now any idea when service will no longer be available in kildare area

trendy88

Was talking to someone who runs a computer shop in kildare, he was a sales rep for them and he said they will have to give at least 45 days notice before service stops

newfoodie2012

need to reboot my lap top and dont have wep password will they reopen there phone lines

PeopleAndLiars

Hi all,
i am an ex-icebroadband staff member and i will be ready to reply to all your questions for what i can, but let me tell you immediately that if you are able to throw a cv away only because it is associated to the name of Ice Communications Ltd, well, you are doing a big mistake. My position in Ice wasn't extremely relevant but i could see how the things were really going. In the last 2 years we all worked hard to let Icebroadband survive against the incredibly , and continuosly, stupid decisions of the Ice Management. If you would read what is happening to Icebroadband in these days and something about its ex CEO, Fran Rooney, you would realize where the problems were in this company. I remember that till i was there, many times we were having arguments to fight FOR the rights of our customers because the managing director as all the rest of the management was absolutely ignoring everythhing. they didn't mind about our customers condition as well as ours. Did you know, for example, that they weren't providing water in the office? did you know that the helpdesk very often worked (fixed) tens of issues that every single day the management was creating? We all, i mean all the staff, risked a lot for you customers and we have always been faithful to all the people that were complaining for no technical faults. the management obliged us to lie and to tell you that the network was down while they were NOT ALLOWING the accounting to pay anything for their own interests. I am proud working for that company because i met people who were fighting for being honest and respectful to ALL iceboadband customers even if no condition persisted and you should reflect about this: not hiring an ex-ICE staff, you are giving another victory to that management that was imposing to us to lie to the customers rather than to admit that all these people worked hard with NO water, NO salary (last march has not been paid) NO paid overtimes(we were working much more than 8 hours every day),NO info about what was happening to the company. We are able now to manage issues and hard problems who very few people are able to manage in this country. Think people. Or write "Fran Rooney" on www.google.com . Do not kill the life of professionals for who doesn't pay the bill to the restaurant...

Have a good Easter :):):):):):)

Ex IceBroadband Staff

johnplayerblue

What.....!

newfoodie2012

do you know how i can find out what the password is for my wireless there is no one answering the phones or returning calls from the office

theoneandonly19

Yes as the ex employee has said there has been no water in their office for up to six months, staff had to deal with situations with no back up or guidance from senior management. They have done their best to fix issues for customers with the insuffecient tools they had being provided from recyled equipment to Site owners not being paid and the plugs to the Base station being pulled when why areas have being down for months on end. Payment for march was not paid the staff they were told on wednesday that the company was gone into recivership and basically heres a letter for the social welfare and good luck.

tommyh1977

To be fair i wouldnt really blame the staff, its always at the top these issues start off but the staff are left to mop them up!!!

Sponge Bob

trendy88 wrote: »

Was talking to someone who runs a computer shop in kildare, he was a sales rep for them and he said they will have to give at least 45 days notice before service stops

There is nobody there to give any notice, bar Fran Rooney himself.

Comreg will have instructed Ice to provide an emergency service under Section 22 of the Communications Act 2010 . Comrge probably did not bother their holes knowing them so you should contact info@comreg.ie and ask for a copy of

"Any and all directions given to Ice Communications under section 22 of the communications regulation act 2010 and the date those directions were communicated to ICE and to its directors."

Here is the law on the matter

22.—(1) The Commission may, in the case of the termination of
an electronic communications service affecting a substantial number
of users, issue an emergency direction to an undertaking—
(a) providing wholesale access to the copper access network
associated with the service, to reconnect the copper to
the network in order to minimise disruption of service to
those users and to provide access to emergency services,
(b) providing wholesale access to carrier pre-selection and single
billing wholesale line rental in the relevant market, to
reconfigure the switching in respect of the wholesale
service used directly or indirectly by another undertaking 35
providing the retail service in order to minimise disruption
to those users and to provide access to emergency
services, or
(c) that is directly or indirectly a wholesale provider of
another undertaking that has caused the termination of
the electronic communications service, whose network is
necessary for the provision of an electronic communications
service to users, to take whatever technical steps
are required to provide a network connection in order to
minimise disruption to those users and to provide access
to emergency services,
without first having to consult interested parties. The first-mentioned
undertaking shall comply with the emergency direction issued to it.

theawfultruth

The responsibility for what happened at Ice Broadband lies wholly and utterly with the Rooneys and their shambolic management.

Having said that Fran Ruiney has form in this regard:

http://archives.tcm.ie/irishexaminer/2004/11/04/story293859915.asp

The worst thing is the lack of respect for both staff and customers. Read the article and you get a picture of what Ice was like.

I just hope we no longer have to suffer his pontificating guff on the Marion Finucane show.

Everything the ex-staff member says true (my sources tell me ).

Apparently, the company was basically abandoned by management since last year with staff having to field calls from creditors, customers and investors with no information from the top whatsoever. Rumours were flying about on the future of the company while management told staff everything was hunky dory.

Funny story I heard was how on one of the rare occasions that management was in the office they had to scab coffee off staff to give to whoever they were meeting.

theawfultruth

newfoodie2012 wrote: »

need to reboot my lap top and dont have wep password will they reopen there phone lines

Maybe Pm the ex-staff member?

AARRRRGH

PeopleAndLiars wrote: »

Hi all,
i am an ex-icebroadband staff member and i will be ready to reply to all your questions for what i can, but let me tell you immediately that if you are able to throw a cv away only because it is associated to the name of Ice Communications Ltd, well, you are doing a big mistake. My position in Ice wasn't extremely relevant but i could see how the things were really going. In the last 2 years we all worked hard to let Icebroadband survive against the incredibly , and continuosly, stupid decisions of the Ice Management. If you would read what is happening to Icebroadband in these days and something about its ex CEO, Fran Rooney, you would realize where the problems were in this company. I remember that till i was there, many times we were having arguments to fight FOR the rights of our customers because the managing director as all the rest of the management was absolutely ignoring everythhing. they didn't mind about our customers condition as well as ours. Did you know, for example, that they weren't providing water in the office? did you know that the helpdesk very often worked (fixed) tens of issues that every single day the management was creating? We all, i mean all the staff, risked a lot for you customers and we have always been faithful to all the people that were complaining for no technical faults. the management obliged us to lie and to tell you that the network was down while they were NOT ALLOWING the accounting to pay anything for their own interests. I am proud working for that company because i met people who were fighting for being honest and respectful to ALL iceboadband customers even if no condition persisted and you should reflect about this: not hiring an ex-ICE staff, you are giving another victory to that management that was imposing to us to lie to the customers rather than to admit that all these people worked hard with NO water, NO salary (last march has not been paid) NO paid overtimes(we were working much more than 8 hours every day),NO info about what was happening to the company. We are able now to manage issues and hard problems who very few people are able to manage in this country. Think people. Or write "Fran Rooney" on www.google.com . Do not kill the life of professionals for who doesn't pay the bill to the restaurant...

Have a good Easter :):):):):):)

Ex IceBroadband Staff

In fairness any IT worker who put up with those conditions without being able to find another job, must have have been bad. IT is not the wost hit sector so they should have moved on if they were any good. I can only assume the staff that stayed were only there because noone else would employ them. Most capable people would have found another job instead.

theawfultruth

AARRRRGH wrote: »

In fairness any IT worker who put up with those conditions without being able to find another job

Extremely intelligent observation with 430,000 people on the dole.

AARRRRGH wrote: »

IT is not the wost hit sector so they should have moved on if they were any good.

Tell that to the 1200 ex-Dell employees. Are you sure you're not Mary Coughlan in disguise?

AARRRRGH wrote: »

I can only assume the staff that stayed were only there because noone else would employ them.

Baseless assumptions seem to be your forte.

Irish Steve

AARRRRGH wrote: »

Yes it would be nice if someone made a business out of it instead of a shambles. Id like to see all new staff in there before I would go near them too. It might be the management that were the problem, but their engineers were useless because they couldnt provide ANY SORT OF DECENT service, sale staff were just liars and support was probably just the liars from sales answering another line.

Ive been out in my parents house when Ices engineers called to fix a problem. I didnt let on I knew what I was talking about to them. I met at least 3 of their engineers on 3 different occasions and they definitely didnt know their arse from their elbows.

I got a CV in from an ex Ice employee a while ago for a position I was interviewing for. The second I saw Ice Broadband on it I threw it in the bin.

I am not ex Ice, and have no involvement other than as a user of the Ice service, albeit that they did mess me about big time a while back when I wanted a non standard link configuration, some key staff left at the wrong time, and I never did get what was supposed to be installed. To dismiss CV's on the basis of their previous involvement with Ice, is more than a bit harsh, some of them did know what they were doing, and worked hard at trying to make it happen, despite the management. That said, some did not, and it was usually pretty easy to distinguish the difference.

The underlying problem that I saw on a regular basis was that the management were not prepared to make the commitments needed to get it right, so too often, sales didn't have the hardware they needed to support the customers, and things like the VOIP bill didn't get paid on time, which meant that the users then were unable to use the service they were paying for. Some of the backhauls were massively overloaded, and a lot of the tech staff didn't know how to deal with (stop) torrent downloaders that were not using the system in accordance with fair use terms , and killed the performance for other users.

In some areas, the Ice concept is not just a useful method of connecting broadband, especially in the rural areas, it's the only way. In theory, between Swords and Ashbourne is not one of those areas, but before Ice, even dial up to the EircoN Swords exchange was unreliable, and even out of the ark technology like fax is unreliable, so Ice was the only way to get a working and usable broadband service, and as I mentioned the other day, most of the time during the day, we were able to get 3 down and 1 up, and it didn't go wrong very often. As I said, when it did, getting it back wasn't always easy, and I knew from early on that some of the basics were not in place, like when the entire area went out because of a planned power outage at a mast, and a generator at the mast would have been very easy and cheap to arrange.

I have to admit, I'd like to hope that maybe someone like Imagine will grab the entire operation, and put in a management that will support the people that are there. The radio hardware is good quality, I suspect that the server end won't need much to sort out some of the performance issues, and a better backhaul on some areas will sort the rest. There is a place for a well run replacement for Ice, and in parts of the country, they could easily expand the size of the operation and make it successful.

There is also a place for a specialist service for business users that don't need huge bandwidth, but need speed, as it's impossible to run a web server outside of the Dublin area, as there's not the speed to provide an adequate service, and many companies would be only too happy to have in house servers if they could get good speeds to provide an acceptable service to their users. That's not there at the moment, and with the present shambles that is Government policy, it's not likely to happen for a long time to come.

Time will tell. Hopefully, someone will pick the pieces up before it all falls apart and can't be recovered.

Steve

AARRRRGH

theawfultruth wrote: »

Extremely intelligent observation with 430,000 people on the dole.




Tell that to the 1200 ex-Dell employees. Are you sure you're not Mary Coughlan in disguise?




Baseless assumptions seem to be your forte.

IT != manufacturing.

bigpaddy2004

2 of Ice's biggest problems is firstly they over subscribe every base station they have and secondly they allow backhaul channels to over lap base station channels and not allowing for any guardbands.

Sponge Bob

Do they only use unlicenced spectrum for their backhaul BigP??

Irish Steve

Supposedly, they were using a mixture of licensed and unlicensed channels, but I would need to qualify that with the comment that the licensed channels were supposedly happening a while back, and may well have been dropped subsequently when the middle managers that introduced them left Ice. At one point, they were for sure only using unlicensed channels, and it was causing huge problems with performance.

At that time, they then got an order for one specific customer that wanted 15Mb down and 15Mb up, based in top end of the Blanchardstown area, (may even have been their own offices, who knows) and that was being run from the Ashbourne mast for some reason, but supposedly was delivering what was required. I was supposed to get a 5 down 3 up link around that time in Ashbourne, less than a kilometer from the head end, but it never happened, when the aerials were installed, the best the engineers could get that day was 256 K down, so it never went live, and despite giving them time to sort it, they didn't, I never did get an explanation or apology from them in respect of their screw up, and since then, while some of my existing users have still had an acceptable level of service, I've not put any new business their way.

Hopefully, if Revenue get their application, they will then report accordingly and the director of corporate enforcement will look VERY closely at the directors performance, and will take appropriate action to ensure that the relevant people can't try and do the same again under a different name.

Steve

bigpaddy2004

Sponge Bob wrote: »

Do they only use unlicenced spectrum for their backhaul BigP??

All their backhauls are motorola 5.xGhz orthoton boxs. They only have 1 licensed link which is up in Wicklow, Hollywood I believe.

PeopleAndLiars

bigpaddy2004 wrote: »

All their backhauls are motorola 5.xGhz orthoton boxs. They only have 1 licensed link which is up in Wicklow, Hollywood I believe.

Hi there,
not so precise the description of ex-ice infrastructure ! You have a lot of info but quite incomplete. There were Ceragon,Motorola and SIAE Elettronica as backhauls technology and definetely more than 1 main trunk were licensed. You are right about wicklow

Take care

Ex ICE Staff

bigpaddy2004

PeopleAndLiars wrote: »

Hi there,
not so precise the description of ex-ice infrastructure ! You have a lot of info but quite incomplete. There were Ceragon,Motorola and SIAE Elettronica as backhauls technology and definetely more than 1 main trunk were licensed. You are right about wicklow

Take care

Ex ICE Staff

I can only go by what equipment they use at sites on which we co-locate at also. BTW it was Mr Rooney himself that told me they only have 1 licensed link.

PeopleAndLiars

bigpaddy2004 wrote: »

I can only go by what equipment they use at sites on which we co-locate at also. BTW it was Mr Rooney himself that told me they only have 1 licensed link.

Thanks BigPaddy2004!!!!
With this email you let me prove how the Rooney didn't know their ex-own company..... :):) Just imagine that Mr Rooney, on Christmas was telling his friends we had fantastic VoIP packages when the management wasn't providing us conditions to sell VoIP....
And Now People, do you understand our job-conditions?
Regards

Ex-ICE staff member

PS: By the way,at the 30th of March,more than 1 licensed link were installed and working:)

PeopleAndLiars

AARRRRGH wrote: »

IT != manufacturing.

Dear AARRRRGH,
i have no idea about your knowledge in the IT field but it cannot be so wide if you are able to define DELL manifacturing. Before answering to anything else you should realize what DELL are, and what they produce. To be DELL, your IT infrastructure must be among the best and the widest in the World and i can ensure you that their technology is over your imagination. Nevertheless, 1200+ DELL's people are now on dole.. :(:(

Take care

Ex Ice Staff

Bazza085

I'm with ICE and how damn awful they have been I really, really hope they are finished for good. I hope Digiweb takes over their sites and give those worthy employees jobs with better conditions.

zambo

Hi
To ex ice staff all I want to say is get real.The majority of Dell's operation in Ireland was not manufacturing it was assembly as with Gateway and others before them.I was at one location where a forty foot truck was been unloaded of vdu's which were being unwrapped and placed on planks laid on concrete blocks in a shed they were then powered up for a while and if they passed this rigorous test were repacked and marked as made in Ireland.
We can do great things in Ireland but dont believe all our own bull**** like when B Ahern told us at the time of the e-voting Debacle that Ireland was the biggest software exporter in the world.
yours Zambo.
p.s. ICE service especially the voip was always crap.

PeopleAndLiars

Bazza085 wrote: »

I'm with ICE and how damn awful they have been I really, really hope they are finished for good. I hope Digiweb takes over their sites and give those worthy employees jobs with better conditions.

Thanks!
We all hoped this ... I just hope that a good solution will be found to provide the good service that ex-ice infrastructure can provide...

Take care

Ex ICE Staff

AARRRRGH

PeopleAndLiars wrote: »

Dear AARRRRGH,
i have no idea about your knowledge in the IT field but it cannot be so wide if you are able to define DELL manifacturing. Before answering to anything else you should realize what DELL are, and what they produce. To be DELL, your IT infrastructure must be among the best and the widest in the World and i can ensure you that their technology is over your imagination. Nevertheless, 1200+ DELL's people are now on dole.. :(:(

Take care

Ex Ice Staff

I used to work in Dell. 1200+ people who used to work in dell are NOT on the dole. I guarantee you you will not find one ex-dell IT worker on the dole. You may find the ones who worked in the manufacturing end on the dole.
You are not doing yourself any favours here. You should stop now before you make the reputation of ex-Ice employees any worse, if thats even possible.

Bazza085

AARRRRGH wrote: »

You are not doing yourself any favours here. You should stop now before you make the reputation of ex-Ice employees any worse, if thats even possible.

To be honest I think you are being a bit harsh here. In any dealings I have had with Ice, their engineers and technicians have been very helpful and answered any questions I had. There phone centre staff are another story but they were being strangled by management.

They weren't all hopeless dimwits. :rolleyes:

AARRRRGH

Bazza085 wrote: »

To be honest I think you are being a bit harsh here. In any dealings I have had with Ice, their engineers and technicians have been very helpful and answered any questions I had. There phone centre staff are another story but they were being strangled by management.

They weren't all hopeless dimwits. :rolleyes:

There is a whole thread with thousands of posts here. Plenty is said about the engineers in it.

joey2thec

My BB is still working although its down to 1/5 of the speed.

I run a business between ashbourne and swords and will now be completely screwed if no one else covers my area (Kilsallaghan) I have no idea what I'll do.

If anyone in this area is reading these posts and finds someone else to provide Broadband, please let me know !

Joey

theawfultruth

AARRRRGH wrote: »

I used to work in Dell. 1200+ people who used to work in dell are NOT on the dole. I guarantee you you will not find one ex-dell IT worker on the dole. You may find the ones who worked in the manufacturing end on the dole.
You are not doing yourself any favours here. You should stop now before you make the reputation of ex-Ice employees any worse, if thats even possible.

So as well as being an ex-Dell employee, you now have access to the names of everyone on the live register, hence your ability to produce the above statement?

Surely this is not another one of your baseless assumptions.

You seem to hold a grudge against the staff despite what we've been told by ex-staff members here. Why the vitriol in their direction as as opposed to the CEO and MD?

ShiverinEskimo

AARRRRGH wrote: »

In fairness any IT worker who put up with those conditions without being able to find another job, must have have been bad. IT is not the wost hit sector so they should have moved on if they were any good. I can only assume the staff that stayed were only there because noone else would employ them. Most capable people would have found another job instead.

Ridiculous statement to make. I almost expected your post to end with "let them eat cake".

There's not a sector in Ireland that isn't affected by what's happening and for every small to medium enterprise that goes under there's IT or Tech Support staff being laid off too.

Add to that the fact that many companies which did survive the downturn have likely imposed a recruitment freeze or even used the opportunity/excuse the recession brings to trim down on staff/wages.

Congratulations, you're one of the many who are completely ignorant to what's really going on in this country.