cctv remote viewing

ista

I have just installed some cctv cameras at home, basicenough system though it works fine. I have no problem viewing cameras online on my home network. My problem is viewing remotely. I got a static ip from my isp but cannot get the remote viewing to work. The setup on the dvr is as follows, maybe someone can spot my difficulty:

ip - port forwarded from router is 192.168.2.5
port - 8000
mask - from my isp
gateway - my static ip
http port - 80

I used the port forward function to open port 8000 on the router for the ip 192.168.2.5 but it still wont work?

Any help appreciated.

KoolKid

{Moved to Electrical}
First off what make of DVR are you using?
Some DVRs have a built in webserver so you can go directly to the machine from any web browser to http://your static ip:80
Have you got port 80 forwarded also?
For other machines you may have to use a seperate client for viewing.
Whats the subnet mask you are using?
Gateway should be your routers internal IP address.
I presume you are using a combined router/modem.

Jnealon

When you type in your static IP do you get as far as the router. Sounds like a port forwarding issue. You may need to forward two sets of ports ie 80 and 8000, or whatever port the DVR uses
Also some DVR's will not let you access them if you are on the same network and using an the external address, not the 192.xxx.xxx.xxx

ista

Think its working now, the static ip is going to the viewer page, that didn't work before. looks like the port forwarding of the second port has solved it. Will try at work tomorrow and let you know how i get on.

Thanks again guys!!

FusionNet

Just check your firewall on the router too. Ive had DVR's that wont work especially on the crap netopia eircom routers even if its set to low...

Jnealon

Sounds like a result.
Not sure what your company's IT policy is like it may block that port or restrict activex usage

FusionNet

Why was this moved to Electrical btw???? Im a CCTV installer and often help people out with set ups, Its always been posted in Security??????

ista

spot on there jnealon, couldn't load the activex for the netviewer, but managed to log on and view cameras on an unrestricted connection. Don't know how this got moved to electrical FusionNet...is it a boards thing??? Is it the way I started the thread????

Thanks again for your help guys!!

Ista:)

KoolKid

ista wrote: »

. Don't know how this got moved to electrical FusionNet...is it a boards thing?

Ista:)

I moved it. It was better suited here. Security is more for network & internet security.

FusionNet

Hi Koolkid,

Sorry I meant to say ya I realised it was you. The problem I have is that there is no where really suited for CCTV is there. Ive asked the other Mods if they would see about making a catagory for it. No disrespect to your move but as I said Id never think to look in electrical for a CCTV network issue, especially as CCTV is slowly going more towards IP and IT... I think its an important issue, who could we ask about making a spot for it in Comms?

What you think, any ideas?

FusionNet

And no Ista not your fault just the Mods need to monitor content and move it if more suited to another section. Its just CCTV is definately not electrical as stated its more IT a now a days but it hasnt its own section yet. Its a hard call as Ive answered dozens of questions before on CCTV in the "security" section but as kool kid said he thought it would be answered better here... I just hope some day we can give it its own section as its a very popular topic, way more so than some on here and especially as CCTV has gone from professional to Consumer product....

Glad you got sorted though

KoolKid

Its more suited here than what the security forum is for.
If you want to request a forum for alarms and CCTV post in System>Forum Requests. It would get a +1 from me .

FusionNet

Will do, thanks koolkid, keep up the good work...

KoolKid

FusionNet wrote: »

Hi Koolkid,

Sorry I meant to say ya I realised it was you. The problem I have is that there is no where really suited for CCTV is there. Ive asked the other Mods if they would see about making a catagory for it. No disrespect to your move but as I said Id never think to look in electrical for a CCTV network issue, especially as CCTV is slowly going more towards IP and IT... I think its an important issue, who could we ask about making a spot for it in Comms?

What you think, any ideas?

I would be more for a home security section or Alarms/CCTV.
I have started a thread on this in Forum Requests here.
Anyone with any thoughts on this please post over there.

vvrt

Hi,
I hope that someone can help me to stop me trowing a netbook and a dvr out the window.
Do eircom block any ports? I have been trying to setup this dvr to view it from the internet. I can view it on my network no problem.I have a static ip on the dvr 192.168.0.113 Port setting is 8080. I have a netopia router from Eircom with portforwarding to the dvr on ip 192.168.0.113 with port 8080. So when i go on to my netbook with 3g modem and type in my router ip address in the address bar like this http://86.46.xx.xx:8080 I get nothing? Now I have read some where that I need a public IP address from Eircom, so I phoned Eircom and no joy there first off they did not know what I was talking about and then they wanted to sell me a business plan so where I could get a public ip address. Ok so I set up an account with www.DYNdns.com and no problem there I have an account setup there but still can not get it to work. I have changed the setting on my firewall on the router to low and in windows changed the friewall on xp. Still cant get to work.

Can some help me or will I open the window as I dont want to break the glass!!!!!

regards

aiden

Jnealon

vvrt wrote: »

Hi,
I hope that someone can help me to stop me trowing a netbook and a dvr out the window.
Do eircom block any ports? I have been trying to setup this dvr to view it from the internet. I can view it on my network no problem.I have a static ip on the dvr 192.168.0.113 Port setting is 8080. I have a netopia router from Eircom with portforwarding to the dvr on ip 192.168.0.113 with port 8080. So when i go on to my netbook with 3g modem and type in my router ip address in the address bar like this http://86.46.xx.xx:8080 I get nothing? Now I have read some where that I need a public IP address from Eircom, so I phoned Eircom and no joy there first off they did not know what I was talking about and then they wanted to sell me a business plan so where I could get a public ip address. Ok so I set up an account with www.DYNdns.com and no problem there I have an account setup there but still can not get it to work. I have changed the setting on my firewall on the router to low and in windows changed the friewall on xp. Still cant get to work.

Can some help me or will I open the window as I dont want to break the glass!!!!!

regards

aiden

You will need to forward two sets of ports on the router, 8080 and 80.
If you switch to dyndns you will need to telnet in to the router to set this up.

KoolKid

Forwarding port 80 is only useful if the DVR has its own webserver. If not port 8080 is used by the DVR Client software . You can not goto http://86.46.xx.xx:8080 via a web browser. Run the client software enter the IP address,port, user & password in the fields provided & connect.
Also note if trying to connect to port 80, your PC may block activ X content.
What make of DVR is it?

vvrt

Hi
Tks for the replys, I have opened 8080 and 80 on the router to the ip address of the DVR which is Avtect 760.
I cant ping any of the ports from my 3G modem so this tell me that the ports are closed. Do I need a public IP for the router (Netopia)

KoolKid

When you say public IP do you mean fixed IP.? Ideally yes.
You can however use the likes of dyndns.org . Open an account there & enter user name & setting on your router also. Every time your IP changes your router sends it to that site. You then goto the address you are given from dyn.dns.org .
Also bear in mind pings may be blocked in the security settings of your router.

vvrt

Hi,
Yes I understand about dyndns.org, and I have the firewall on the router set to low , so if I know my router ip address using www.whatsmyipaddress.com I should be able to ping that ip on the port 8080??

KoolKid

Is there a setting on your router Wan Ping Blocking?

Jnealon

When you type in the external router IP address what happens. Do you get the router setup page.
Also some dvr's block access to when you're on the same network, ie you can only access it by using 192.168... when on the same network

vvrt

Hi,
When I ping my routers IP number it time out when I ping 18.62.1.6 I get a responce this is mit website in the states, I need to get a responce from My router when I ping it from my netbook computer any ideas on how to do this its an netopia router??

I am going no where whit the dvr if I cant do this

regards

aiden

KoolKid

http://www.boards.ie/vbulletin/showpost.php?p=65390434&postcount=21 :rolleyes:

vvrt

Hi,
My router setting is LAN/WAN and this is what is in it "

LAN/WAN turnaround is currently disabled. Clicking the "Enable" button will enable the LAN port and disable the DSL port. The unit will be restarted."

When I enable it the router all sorts of fun thinge happen to the router, in the end I have to Hard reset the router to get to work again.

KoolKid

Sorry just looked back over your first post. Subnet mask should be 255.255.255.0. Gateway should be routers internal IP.

seanwindle22

hi guys
i recently installed a cctv system in my house and wish to view it remotely. what is the best way to set up this system and how do i go about it. i have been reading alot of threads on this topic but need some more advice. my dvr is a vgsion h5008 and i am using an eircom broadband connection. any help would be great and thanks in advance.

KoolKid

Is there a software client or are you just viewing via web server?

seanwindle22

not too sure what you mean basically its for me to view from remote locations outside of my home network
thanks for swift reply

KoolKid

Some DVRs use software that needs to be installed on the PC used to view remotely.
This let's you set what port is used. If it's a web server its going to use port 80.
The DVR needs to be assigned an internal IP address on your network. You then forward the port used to the DVRs IP address.

seanwindle22

thanks koolkid for the help. i got the system working in my network but i cannot access it over the web. i assigned the dvr an ip address and assigned ports. any help would be great

seanwindle22

sorry again koolkid i also got software to load to my computer i think client software but it asks me to add by dvr to a zone any know what this means

KoolKid

Do you have a fixed or a dynamic IP address.?
If its a fixed IP you goto that IP address in the software on the remote PC.
If you have dynamic IP use something like http://www.dyndns.com/ to redirect & connect to your IP address.
On you router, you also need to forward the posts that are used to the internal IP address of your DVR. (The IP you connect to when viewing locally)

seanwindle22

thanks koolkid

yes i have opened ports and set up a domain through no-ip.com. i can now connect to the dvr through the net using a different location. however i cannot see any video, i can login, see the split screen even access the dvr setting but no video comming through. any suggestions.
thanks again for your help.

Jnealon

You haven't forwarded all the ports.
Check the manual for the full port range, it's usually 80 and a few other ports

seanwindle22

thanks jnealon for reply
i have forwarded 2 ports and now i am getting picture in camera 8 which has no camera connected so am getting time displayed and a black screen. on the rest of the cameras there is nothing coming through. on the bottom of the screen i am getting that the connection is successful. any ideas
thanks in advance

KoolKid

Are you on live view & not playback?
Are the pictures you are seeing on input 8 yours?

seanwindle22

thanks koolkid
yes i am on live view and the pictures are mine as i can see the name of all the cameras. i can see all the cameras live within my network and just camera 8 which i have no camera connected so can just see the time

KoolKid

Is there a webserver on this? Can you view without software via port 80?

seanwindle22

im viewing via activex both in my network and the net

seanwindle22

is there any minimum requirement for viewing live feeds over the net regarding broadband speed as maybe the video is too slow to download

KoolKid

If over the network if fine it could be your upload speed.
Go here run a speed test & post up the results.
If you want to PM me the details I will take a look & see what comes up.
Is there an option to view via software also?
Do you get the same results that way.
What are you doing to view it via your external IP?

seanwindle22

hi guys
wondering if any one can help i recently installed a sony ccd ir camera with ir cut and it has been working fine until yesterday. the picture during the day is perfect however when it gets dark outside i cannot see anything on my monitor. strangly tho when i stand infront of the camera outside i can see the ir leds glowing so why can i not see anything in the dark even tho the leds are on. it was fine until yesterday.

fred funk }{

Could be that another light source is shining on the photocell like an outside light etc. keeping the LEDs from coming on and when you walk in front of the camera you shield the light from the camera which triggers the LEDs.

seanwindle22

thanks for the reply fred
where the camera is there is no light of any sort total darkness and i can see the leds are turned on as i can see the red glow from the leds but as i said there is no illumination of the area on the screen
thanks again for reply

Jnealon

Could be a couple of things. The leds could be on the way out, I've seen this on cheap ir cameras where the leds fail after a year or so.
The power supply could be on the way out. Some cameras pull over an amp when the IRs are on.
Also check the connector from the IR to the camera

seanwindle22

thanks jnealon for reply
unfortunately the camera is only in use about a week and i have a 1.5amp psu connected i will have to check the connections.

fred funk }{

Another thing it could be is that it's not switching over to mono and staying in colour mode which wouldn't see the IR light. How to check this would be to shine a white light in its path later on when it's dark, look at the monitor and see if it's in colour or mono.

seanwindle22

thanks fred
ill try that later when it does get dark what i have noticed today is there is 4 fairly prominent vertical lines after appearing on the screen could this be the ir cut filter stuck maybe or something totally different

seanwindle22

hi guys
i have a HKC securewatch alarm unit and am wondering how to i integrate this to my cctv dvr for recording when the pir's are activated? is it just a simple case of running wires from each alarm o/p on the pir's to the alarm i/p on the dvr or is the wiring more complex?
ant advice would be great and thanking for any help in advance.

Thunderbird2

Are there inputs on the dvr that will start the recording feature when the circuit is closed? Can your cameras not be setup up for motion detection recording?