O2 iPhone Unlock Requests

O2_Daryll

Hi all,

I understand that a number of you are unable to gain access to the O2 Forum because you are no longer O2 Customers. If you want to request your phone to be unlocked please go to our online unlock request form.

peppy007

Hi, if you bought an 02 Irl iphone from adverts and have been using it for the last 8 months or so with o2 on one of their bill plans(but not official iphone plans) is it possible to get the unlock to enable using local sims when travelling?

banie01

Darryl, First off thanks for sharing the news!
Secondly, is there any way of having the iphone unlocked officially if the stated requirements are not met? i.e phone bought on prepay, immediately jailbroken and original o2 sim never used and no longer available?
Thanks again!
Banie

O2_Daryll

peppy007 wrote: »

Hi, if you bought an 02 Irl iphone from adverts and have been using it for the last 8 months or so with o2 on one of their bill plans(but not official iphone plans) is it possible to get the unlock to enable using local sims when travelling?

I can request it for you anyway. If there is any issues you will be sent a text message and I can look into it further for you then. I can't foresee any problem though.

banie01 wrote: »

Darryl, First off thanks for sharing the news!
Secondly, is there any way of having the iphone unlocked officially if the stated requirements are not met? i.e phone bought on prepay, immediately jailbroken and original o2 sim never used and no longer available?
Thanks again!
Banie

Your phone will not meet the requirements as you have not topped up with the required amount. Sorry you will have to stick with the JB option unless you decide to use O2 again

MR E NIGMA

Hi daryll
i bought a iphone on pre pay to use with my job bill phone so never bought any credit for it , were do i stand with this unlocking ?

O2_Daryll

PM me and Paddy with the IMEI and numbers for both the job phone and the prepay phone and I will check it out.

MR E NIGMA

Talk2O2: Daryll wrote: »

PM me and Paddy with the IMEI and numbers for both the job phone and the prepay phone and I will check it out.

ok thanks ill try find the prepay sim

G-Money

I bought my SpeakEasy iPhone 3GS several months ago from O2 Ireland but I haven't bought much credit for it. If I top up by 150 euro, will that definitely qualify me to get my phone unlocked?

Also, are you unlocking 3GS models or just older models?

guil

i have a 3gs that is gettin unlocked, not sure about the credit but i imagine so

OI

I had an 18 month contract on a 3g that finished on the 4th march at which point I moved to speakeasy. The text told me I need to top up by €150. Surely to god this does not apply to me, I've already spent over a grand on the thing straight into o2 coffers, I'm fairly feckin fuming I might add. Hence the following :mad: :mad:



Before I go ahead and give this a go can you just reassure me of something, unlocking it won't affect my current plan and I can continue using my iPhone as-is on my current plan without incurring any extra charges?

You see I only want to unlock it so I can put a prepaid sim in when I travel but I love the O2 service I get when I'm at home

O2_Daryll

OI wrote: »

I had an 18 month contract on a 3g that finished on the 4th march at which point I moved to speakeasy. The text told me I need to top up by €150. Surely to god this does not apply to me, I've already spent over a grand on the thing straight into o2 coffers, I'm fairly feckin fuming I might add. Hence the following :mad: :mad:

No this does not apply to you.

O2_Daryll

 wrote: »

Before I go ahead and give this a go can you just reassure me of something, unlocking it won't affect my current plan and I can continue using my iPhone as-is on my current plan without incurring any extra charges?

You see I only want to unlock it so I can put a prepaid sim in when I travel but I love the O2 service I get when I'm at home

It does nothing but allow you to use other sim cards.

OI

Talk2O2: Daryll wrote: »

No this does not apply to you.

Hi Daryll, Im a victim of my own impatience sometimes, have this sorted now through 1850 60 1747

O2_Daryll

No bother.

dxxley

i would like to find what is the story with an iphone that has been replaced by an insurance company because i sent a request in on the 11th to get my iphone unlocked and got the following email back.




Hello,

O2 have no record of iPhone IMEI 011xxxxxxxxxxxx on file. Verify your O2
IMEI by dialling *#06# on the device to be unlocked and, if it is an O2
Ireland device, log a new request.

If your device is locked to another network, you must contact that network
operator to obtain a network unlock code.


Yours sincerely



O2 Customer Care
http://www.o2.ie/help

So i logged a new request on the 16th am i going to get the same answer again

dougs09

yay, that is good news, i tought o2 would of put up an awful lot more of a challenge in allowing us to unlock them.

Gdep

Hi guys,

My iPhone 3gs was robbed last saturday night (devastated as you can imagine) but i have bought a 3g one on adverts yesterday. just querying whether i can use the topups i had on my other phone to unlock this new 3g one as I had planned to unlock the 3gs for travelling this summer.


Thanks.

dougs09

I can't get into the iPhone unlock request page on the o2 forums, so i sent a PM to the both of ye on to get the request done, cheers.

dxxley

i sent them both a pm last week and still got no reply i sent them on this forum because i cannot get in to the o2 iphone unlocking forum and send them a pm there

dougs09

Surely going into an 02 store and getting the request sent from there though is another option, tbh this is what I'm considering doing as this nonsence about having to be registered on the 02 forums doesn't need to be a factor in getting it unlocked, think of everyone who doesn't use the net that much, they can't get it unlocked for this reason??

I might even ring 02 and try get them to sort it from there end

dxxley

one small problem with that i am in Australia so th only hope i have is through email and forums

tried ringing to they said they do not unlock iphones

dougs09

Ah right, and will you have spent enough credit or that then to allow then to unlock it for ya?

dxxley

i am on bill pay

TBi

I sent a PM for an unlock request.

Hopefully i'd spent enough on credit before O2's customer service treated me like crap and i returned to Meteor.

Lord Trollington

Hi there, i currently have a company phone through work with O2.

I'm buying an iphone off boards, brand new.

The phone is locked to o2, will my sim card work in it?

If not what do i need to do, i've asked about an upgrade to my boss but he wont entertain it.

O2_Daryll

dxxley wrote: »

i would like to find what is the story with an iphone that has been replaced by an insurance company because i sent a request in on the 11th to get my iphone unlocked and got the following email back.



[/url]

So i logged a new request on the 16th am i going to get the same answer again

Send me on the IMEI and the number and I will sort it out if it has not been done already.

O2_Daryll

Gdep wrote: »

Hi guys,

My iPhone 3gs was robbed last saturday night (devastated as you can imagine) but i have bought a 3g one on adverts yesterday. just querying whether i can use the topups i had on my other phone to unlock this new 3g one as I had planned to unlock the 3gs for travelling this summer.


Thanks.

The top ups that were done on the account that is was registered with will have to count in this circumstance. You can send on the IMEI anyway and I will request it for you.

O2_Daryll

dougs09 wrote: »

I can't get into the iPhone unlock request page on the o2 forums, so i sent a PM to the both of ye on to get the request done, cheers.

I was away for a few days so any requests I have (and there are many) I will reply to this evening.

O2_Daryll

whycliff wrote: »

Hi there, i currently have a company phone through work with O2.

I'm buying an iphone off boards, brand new.

The phone is locked to o2, will my sim card work in it?

If not what do i need to do, i've asked about an upgrade to my boss but he wont entertain it.

If it is locked to O2 and you are on O2 there is no issue.

Dman001

I sent a request this day last week via a PM to Daryll and Paddy, but I got a text back from O2 saying that I was on Speakeasy and I need to top up with €150 to unlock the iPhone. But I am on Bill Pay for the last 11 years.

embee

Hi there, today I requested my 8GB 3G iPhone to be unlocked on the Customer Care IVR thing. It just said they'd contact me back..... I would have preferred to speak to someone though I am geting constant missed calls because of coverage issues and I need to move network. It is an O2 Ireland handset, have definitely topped up by over 150 euro, I am registered on O2.ie so as far as I can tell I meet all the criteria.

Is it quicker for me to send a request through ye here or will they get back to me relatively promptly from my request over the automated service?

Thanks!

sharkman

I sent a request last week via a PM to Daryll and Paddy, but I got no text back from O2 .

Could you guys help ?

colmcc2

I sent a PM to Daryll about an iPhone unlock and it was sorted within 24 hours between O2 and Apple. Have to say, very impressed with the professionalism. A biig thank you !

O2_Daryll

If you didn't get a text back or your phone is still not unlocked reply to my PM. Thanks

nanook

can anyone help me

I got the text from o2 to say that I can unlock my phone via Itunes.

i was told by the o2 customer care guy that I should ensure that i do not have my o2 chip in the phone when I connect to itunes.

I have done this but it still will not unlock.

What am i doing wrong.

nanook

scrap that, crisis over

It was the wrong phone I was connecting.

costacurta

Can the €150 credit required to avail of the unlock include the credit you recieve when you purchase the phone?

omb0wyn5ehpij9

I bought a 3gs off adverts a few months ago, it's obviously locked to o2, am I eligable to get the unlocking code for it?

O2_Daryll

costacurta wrote: »

Can the €150 credit required to avail of the unlock include the credit you recieve when you purchase the phone?

No that is not included

Tabnabs

How do you confirm if the iphone is unlocked successfully?

jenno86

I got a text saying my iPhone will be unlocked by Apple via iTunes in the next two weeks.

How do I do it? Do I have to update it?

fengxingtianxia

Hi,I bought iphone 3gs from a guy who told me it's on bill pay and locked to o2.He bought it last November and got the replacement 2 months ago due to the problem with bluetooth.which IMEI number do u need,oringal one or replacement?And he wouldn't like to give me his registered iphone phone number.What should I do to unlock it without the registered number?Thanks for your time.

guil

Dyflin wrote: »

How do you confirm if the iphone is unlocked successfully?

try a diff sim in it

jenno86 wrote: »

I got a text saying my iPhone will be unlocked by Apple via iTunes in the next two weeks.

How do I do it? Do I have to update it?

thats just to say they sent ur imei to apple, connetc to itunes with a diff sim in the phone and sync or else do a restore and ya should get a message to say it as unlocked

fengxingtianxia wrote: »

Hi,I bought iphone 3gs from a guy who told me it's on bill pay and locked to o2.He bought it last November and got the replacement 2 months ago due to the problem with bluetooth.which IMEI number do u need,oringal one or replacement?And he wouldn't like to give me his registered iphone phone number.What should I do to unlock it without the registered number?Thanks for your time.

you wont be able to request an unlock urself

Alfagtamini

hi daryl
i have a o2 broadband package for the last 8 months. i have brought a iphone from adverts can you somehow interlink the 2 to get my phone unlocked? i planned on moving from meteor to o2 but i have been offered a job in nz starting next month and i would not use 150e credit before then

thanks
paul

jenno86

Hi,

Mine went through today. O2 will send a second text when they confirmation from Apple, telling you to hook it up to iTunes. I connected it to iTunes and updated it to 3.1.3 (was running it on 3.1.2 jailbroken so I use a Meteor sim) and after it was updated it came up on iTunes that my iPhone had been successfully unlocked!

Bring thank you to Talk2O2: Paddy, helped me out when problems arose!

Other phone companys should take note, GET FORUMS!

NiSmO

This post has been deleted.

NinjaTruncs

I got the text saying my connect my phone to iTunes to unlock it, however when i connected it nothing happened anyone else have this problem?

The Big Gig

Think you need to put in a different sim, not an 02 one.

guil

yeah either sync with a diff sim or else do a restore with the o2 sim

kilsmum

Sent off my request for an unlock code for my husband but he got a text back from 02 saying they did not recognise the IMEI no. - he had problems with the speaker on his first phone and Apple replaced it - what is the story on a replaced phone? BTW he is now out of his 18 month contract since April 8th - Kilsmum