Phone message system

looking4advice

I have currently started in a new office and am just wondering what people use for phone messages? We are currently using written ledgers which is very antiquated to say the least. I would guess that most people use Microsoft Outlook and then just email to the particular person.

A record of all of the phone messages would need to be kept on a daily basis so I'm not sure if there is some software that could work in conjunction with Outlook to save this in e.g. a daily folder like 23rd February 2010?

Any help appreciated.

kenbrady

looking4advice wrote: »

I have currently started in a new office and am just wondering what people use for phone messages? We are currently using written ledgers which is very antiquated to say the least. I would guess that most people use Microsoft Outlook and then just email to the particular person.

A record of all of the phone messages would need to be kept on a daily basis so I'm not sure if there is some software that could work in conjunction with Outlook to save this in e.g. a daily folder like 23rd February 2010?

Any help appreciated.

Use email to start with.
The person taking the message, simple emails the person the message is for.
A copy would be kept in the senders sent folder which you could back up for reference.

Then when you are comfortable using that, take the next step if needed to move to a specific messaging system. There is probably a plugin for outlook, google "outlook phone message" heres one http://www.emercury.co.uk/ms_mrkt_place_msg_pad_us.htm

But do it a step at a time to make the transition easy.