Sky with no phone line

Cantona's Collars

The 'no phoneline fee' is waived in Ireland at the moment but the geniuses in the UK call centres are generally unaware of this. Standard install is €30 at the moment regardless of whether you have a phoneline or not.
The need for a phoneline for multiroom is a pain,how many people actually have landlines in Ireland anymore?

cauliflower69

This is news to me. Any info on this so I can hit my supplier with this.

Thanks in advance

steveon

Manc-Red wrote: »

There is a fee of about €30 to pay if you don't have a phoneline & you want to have Sky installed.

The no phone line option is only available to customers who want one box, they must have a phone line for multi-room subscriptions otherwise the customer could possibly have to pay full whack for the multiroom card.

Manc-Red

steveon wrote: »

The no phone line option is only available to customers who want one box, they must have a phone line for multi-room subscriptions otherwise the customer could possibly have to pay full whack for the multiroom card.

The OP didn't ask about Sky with Multiroom needing a phone-line with all due respect.

steveon

Manc-Red wrote: »

The OP didn't ask about Sky with Multiroom needing a phone-line with all due respect.

If you read the thread properly you will see that people prior to me posting were talking about multi-room and I continued on from there...

Manc-Red

steveon wrote: »

If you read the thread properly you will see that people prior to me posting were talking about multi-room and I continued on from there...

Thanks will do that.

anxie

as SteveOn says above, the multiroom is where you get into trouble, in addition to the interactive elements, they need to know that the second or third box is in the right location, otherwise you could get a range of services on your main box and pass the second one on to a friend/neighbour or second address. Good point on the wireless connection, this would allow for a callback type function, but wouldn't verify the location, unless it supported GPS :-)

Rippy

steveon wrote: »

As an installer I personally wish Sky would get rid of the phoneline requirement as I'm tired of turning work away as people dont have phonelines.

For years sky have promised to look into it but what they don't tell you is they want you to connect to a telephone line so you will use the interactive part of their package, lets your kids play games at 50cent per minute etc...

They could very easily get rid of the phone line by perhaps a wifi-paired card, already in existence...

likewise Steveon.
Surely it should be possible for sky to develop a system that ties the boxes together. Wireless would be the easiest but failing that how about hard-wired using the redundant USB ports.
The boxes wired together- they work, disconnected- they don't .Would be simple.
(Don't like the idea of running the cable linking the boxes though....)

steveon

I heard a long time ago that Sky was developing some sort of system that would be linked via a fibre optic lnb that would generate some sort of serial number but that was over 3 years ago...

I do not understand why Sky don't realise they would wipe the floor of all there competition and generate loads of new business if they allowed people have multiroom without the phone line...

anxie

I thought that I was done with this business, but I realised a couple of months ago that I was being charged more by Sky than expected. I thought it was to do with a missed direct debit, so let it be, until I noticed it again.
Apparently they have been charging me extra because I didn't have the phone lines connected again. This time I received no warning letters, though Sky told me that they did send some out.

Anyway, I was a bit cheesed off and said I would cancel the account immediately if there was no refund.

anyway.... In the end they offered to come out and rewire the boxes for me, connecting both boxes to the phone line free of charge.
Seemed fair enough, so did that.

anxie