Booting to a pointer and blank screen

brightkane

Hi folks,

I recently installed a dlink dns-323 storage device on my network. i installed the backup software from the cd and when i rebooted and put in my encryption password its booting to a blank screen, with my mouse pointer working.

when i hit ctrl alt delete, nothing comes up. when i boot to safe mode its the same.

also i noticed my screen saver seems to be working. i am trying to get to see if i have a system restore point but cant seem to twig how to find this.

any help appreciated. dont want to reinstall yet as have files i want to recover.

thanks

wolfric

put in my encryption password

Can you clarify this sorry?

If you stick in your windows cd you should be able to restore from there.

http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/ at "If Your System Won’t Boot" part should give you a guide and even show you how to burn the repair/restore cd if you don't have one.