MAn charged extra €20 for drinking his own wine in his own hotel room...

JohnCleary

For shame, I was listening to Joe Duffy earlier today (Wasn't my fault, was on in the place I was eating)

Fella on the radio, had stayed in the Regency Hotel in Dublin (Is that the one in Drumcondra?) with his wife and 2 young kids. They couldn't go to the bar because that would be illegal, so he brought 2 of his own bottles and drank them in the room (He left the empties behind him)

Few days later (he paid leaving with his credit card) he was charged an extra 20euro (seperate bill). He emailed, got a reply 13 days later saying that it was because he consumed his own alcohol in the room.

What a fcuking disgrace (imho) - What they've made in that 20euro I reckon they'll lose in future business. Let this be a lesson, take your empties with you! I often bring a cheeky bottle of vodka when staying in a hotel for a drink before/after I go out... bit shocked tbh

The questions:
Has this ever happened anyone here?
Anyone ever hear of it happening before?

Latchy

He should have left the empty wine bottles outside next doors room .

Miss Lockhart

Do they routinely send bills for empty coke/fanta bottles found lying around as well? :rolleyes:

JohnCleary

Latchy wrote: »

He should have left the empty wine bottles outside next doors room .

That's what Joe said!

Miss Lockhart wrote: »

Do they routinely send bills for empty coke/fanta bottles found lying around as well? :rolleyes:

It's obviously just a way to try and crawl some money back from less business lately


Here's another question:
Is it not illegal to charge (from saved credit card details) someones card without the owner authorising it?

TheInquisitor

Rip off ireland is well and truely alive. I think im coming to the conclusion some people out there are riping people off more now to make up for the fact that less people want to be ripped off. They have to make up the difference....

Latchy

JohnCleary wrote: »

That's what Joe said!

Oldest trick in da buke

jimi_t

Latchy wrote: »

He should have left the empty wine bottles outside next doors room .

He should've put them through the ****ing window tbh

Corkfeen

I've stayed in jurys with friends a fair few times and we had alot of drink in our hotel room.:D Just threw them in plastic bags when we were leaving and left them in the room, had no issues.

biko

Their T&C

Alcohol purchased off-premises is prohibited within the hotel at all times.

Feckers

JohnCleary

Magnus wrote: »

Their T&C
Feckers

Touché.

Dirty stingy feckers. Oh well, lesson learned... i'll never stay there!

Latchy

jimi_t wrote: »

He should've put them through the ****ing window tbh

As long as the windows were open ......''oi... lookout below''

_Kooli_

JohnCleary wrote: »

For shame, I was listening to Joe Duffy earlier today (Wasn't my fault, was on in the place I was eating)

Fella on the radio, had stayed in the Regency Hotel in Dublin (Is that the one in Drumcondra?) with his wife and 2 young kids. They couldn't go to the bar because that would be illegal, so he brought 2 of his own bottles and drank them in the room (He left the empties behind him)

Few days later (he paid leaving with his credit card) he was charged an extra 20euro (seperate bill). He emailed, got a reply 13 days later saying that it was because he consumed his own alcohol in the room.

What a fcuking disgrace (imho) - What they've made in that 20euro I reckon they'll lose in future business. Let this be a lesson, take your empties with you! I often bring a cheeky bottle of vodka when staying in a hotel for a drink before/after I go out... bit shocked tbh

The questions:
Has this ever happened anyone here?
Anyone ever hear of it happening before?

Thats Illegal.
He is perfectly entitle to drink whatever he wants inside his hotel room.
He should make a complaint to the cops and his CC company too.

Orla K

I've left a hotel room with loads of empty bottles, wrappers and half eaten food, I even took one of the bottles down to the foyer(if that's what it's called) and drank it there. I never got charged anything extra.

I would say it's just the hotel being chancers or getting píssed off that everybody does it.

The guy

Is anyone else reading this thread in Joe Duffys voice?

Latchy

The guy wrote: »

Is anyone else reading this thread in Joe Duffys voice?

back after this break ....

Gummy Panda

He should do a chargeback to them.

That hotel is a kip anyway.

humanji

He should of just said he didn't drink them, that he found them outside the room and wanted to keep them out of the way in case anyone tripped on them. They can't prove he drank them.

Piriz

outrageous carry on!
it seems the Regency Hotel is part of The Regency Hotel Group which also includes Regency Hotel Leisure Centre & Spa - Dublin, North Star Hotel & Suites - Dublin City Centre, Royal Hotel & Leisure Centre - Co. Wicklow & Cavendish Hotel - Eastbourne, England. Surely the group has shared policies across all its hotels.. best advised to avoid the lot of them!

The regency hotel is the ugliest building in Dublin too... F*ck you Regency! haha

rubadub

Magnus wrote: »

Their T&C

Alcohol purchased off-premises is prohibited within the hotel at all times.

Feckers

The T&C's make no mention of a charge.
http://www.regencyhotels.com/hotels/content.asp~PageID=146&cache=11~25~2009+9:11:49+AM
So is this €20 considered a fine, or some sort of corkage, of which there was no mention. Why only €20, why not €2,000? if they can legally charge €20 then why not go for €2,000?

What proof have they that he drank it too? If they do get the law involved he could have brought in empty bottles and so not have had alcohol on the premises.

I know where to visit with my empties after xmas

toiletduck

I think illicting the ire of the listeners of LiveLine is punishment enough for the establishment.

Mrmoe

He should have urinated in the bottles before he vacated the room a la dumb and dumber.

mikemac

JohnCleary wrote: »

For shame, I was listening to Joe Duffy earlier today (Wasn't my fault, was on in the place I was eating)

Fella on the radio, had stayed in the Regency Hotel in Dublin (Is that the one in Drumcondra?) with his wife and 2 young kids. They couldn't go to the bar because that would be illegal, so he brought 2 of his own bottles and drank them in the room (He left the empties behind him)

You heard the start of it, I missed that but heard the end

He was there with his children so couldn't head to the bar. They were watching X Factor in the room and the guy had two bottles of wine with the wife.
The wife tidied up the room next day and put the bottles in the bin.

Anyways, the manager came on to say they have huge issues with concert goers having parties in rooms and then the hotel had to refund people who got disturbed with noise.
So they starting charging.

But it's no issue for people to have drinks in their room, just as long as it's not a party.
The caller scored a free weekend back at the hotel

Joe Duffy solves yet another problem

mikemac

rubadub wrote: »

T
So is this €20 considered a fine, or some sort of corkage, of which there was no mention. Why only €20, why not €2,000? if they can legally charge €20 then why not go for €2,000?

Yeah, corkage. €10 per bottle and there were two bottles of wine involved

pebbles21

JohnCleary wrote: »

I often bring a cheeky bottle of vodka when staying in a hotel for a drink before/after I go out... bit shocked

Few years ago i booked a suite in the Westbury to suprise the wife on our first anniversary

So trying to be smart i brought in my own drink ,took all the drink out of the mini bar and replaced it with mine to keep it cold

I didnt know the fcuking mini bar had sensors in it ! cost me a fortune :mad:

eth0_

Magnus wrote: »

Their T&C
Feckers

Perhaps they've had a lot of problems with people causing trouble after getting sh1tfaced in their rooms on takeaway booze?
It only takes a few instances of this to ruin it for everyone else.

GLaDOS

Haha, a friend of mine's cousin was over from america 2 year ago and was staying in the regency. Load of us went over and got pissed (with our own drink obviosly ) Didn't charge us

Oh to be 17 again...

partyatmygaff

_Kooli_ wrote: »

Thats Illegal.
He is perfectly entitle to drink whatever he wants inside his hotel room.
He should make a complaint to the cops and his CC company too.

Em no he is not entitled to do what he wants inside his hotel room. The hotel owns the building, of course its legal for them to set any rules they want.

orourkeda

The guy wrote: »

Is anyone else reading this thread in Joe Duffys voice?

Have to take a break bye bye bye bye bye bye bye bye bye

orourkeda

Can you get charged for **** in the shower of your hotel room?

El Weirdo

Orla K wrote: »

I've left a hotel room with loads of empty bottles, wrappers and half eaten food, I even took one of the bottles down to the foyer(if that's what it's called) and drank it there. I never got charged anything extra.

I would say it's just the hotel being chancers or getting píssed off that everybody does it.

If it was the bit where you check-in and stuff, then yes, that's the foyer. If it was the bit where men come in and piss into a white yoke attached to the wall, then that was the gents'.

corglass

Well done El Weirdo!

Captain Darling

I've stayed there a few times. They are fairly tight in general, they charge guests for use of the car park.

Fairly lousy when you consider a place like the Ashling (close to Heuston Stn) doesnt charge for parking and is in a far more central location. I think they know they'll get alot of guests with cars going to the airport, and therefore shaft them.

cson

Captain Darling wrote: »

I've stayed there a few times. They are fairly tight in general, they charge guests for use of the car park.

That'll start becoming a lot more prevalent in Ireland in a few years I reckon. The hotel I worked for in Chicago charged ~$45 per night :eek:

Captain Havoc

I'm a qualified hotel manager and that sounds illegal to me. The hotel room is generally considered your own space. Anyway, I'd love to see them explain the charge to the credit card company, I've had to do this a good few times in the past and if you don't have your paper work in order the cc companies probably won't allow the charge. If how as ever he's entered the pin number, he don't have a leg to stand on.

There is though a culture to go and make crap up and moan, I've had to deal with guys screaming their innocense at me the next day despite the fact I saw them do stuff while pissed. If they are doing this then it's nuts, fücking crazy to charge someone for consuming beverages in there own rooms. He might have been charged a corkage charge though if he called room-service to open the bottles, but I couldn't see why he'd be charged after he left for this, unless of course he prepaid for the room only and left a pre-autho of his card at reception.

All of the hotels I've worked for outside of Ireland charge for parking.

dyl10

Don't be ripping on Joe, he's a national hero!

mahamageehad

My God. tut tut tut

Princess Consuela Bananahammock

pebbles21 wrote: »

Few years ago i booked a suite in the Westbury to suprise the wife on our first anniversary

So trying to be smart i brought in my own drink ,took all the drink out of the mini bar and replaced it with mine to keep it cold

I didnt know the fcuking mini bar had sensors in it ! cost me a fortune :mad:

Silyl boy. Fill sink with cold water, place bottle in sink. If they've got a a bath, use that.

orourkeda wrote: »

Can you get charged for **** in the shower of your hotel room?

Yes, if you bring your own porn in rather than using that provided by the hotel.

LadyJ

I used to work in The Regency in Drumcondra and I can tell you that the staff there are the most horrible people I have ever encountered in all my life. I actually had to quit after a few weeks due to their disgusting behaviour towards me. They are the most arrogant, unhelpful, thick and ridiculously rude bunch of people. I can't believe any of them chose to go into the hospitality field.

This doesn't surprise me one, little bit. We actually got a complaint in the box one time which said "I will be forwarding a letter to the manager outlining my continuous disappointment with this hotel".

Shíttest. Hotel. Ever.

Linku

I've heard people talk about minibars with sensors so many times, but never come across one. I often use the stuff in minibars like cans of coke or bottles of water and replace them myself, if I know it's something that'll be easy to find in a shop. I was under the impression they're just manually checked by the chambermaids, because I've never been charged?

donkey balls

orourkeda wrote: »

Have to take a break bye bye bye bye bye bye bye bye bye

Good afternoon to you
ah is that so Shiela

byrner51

:eek: disgraceful!!

phill106

Linku wrote: »

I've heard people talk about minibars with sensors so many times, but never come across one. I often use the stuff in minibars like cans of coke or bottles of water and replace them myself, if I know it's something that'll be easy to find in a shop. I was under the impression they're just manually checked by the chambermaids, because I've never been charged?

most modern hotels have them. How it works is the system registers if a drink has been moved in the minibar. if it it moved and immediately replaced, on the system it shows that tray space as yellow, meaning needs to be checked. If it is removed altogether, it goes red.
Generally the charges immediately go onto the room if an item is moved, then if the guest says they didnt have it etc, it would be removed from bill, you are allowed to check out, and the minibar is checked later when the room is being serviced. If the item is then missing, you get charged onto your creditcard (if supplied).
Be careful though, those who try to replace items. Lots of them have the trays set so that the trap the items are in closes once item is removed, so you cant put back in your coke bought from tesco instead!
Personally i would never touch a minibar, so overpriced!

ScumLord

Latchy wrote: »

He should have left the empty wine bottles outside next doors room .

Orla K wrote: »

I've left a hotel room with loads of empty bottles, wrappers and half eaten food, I even took one of the bottles down to the foyer(if that's what it's called) and drank it there. I never got charged anything extra.

I would say it's just the hotel being chancers or getting píssed off that everybody does it.

orourkeda wrote: »

Can you get charged for **** in the shower of your hotel room?

I have no idea why I quoted all these posts. I'm awful stoned.

I'd like to congratulate the hotel.

zeus faber

orourkeda wrote: »

Can you get charged for **** in the shower of your hotel room?

Only if your caught.:eek:

Jesus Wept

It's a complete hole of a place filled with awful people. I wouldn't stay there for free.

BaconZombie

If they charged his card again after then orignal bill was paid then they are in break of the law and the Credit Cards T&C as a Merchant { PCI violation}.

He should ring his bank and get the charages reversed since he did not autherise them.

JohnCleary wrote: »

For shame, I was listening to Joe Duffy earlier today (Wasn't my fault, was on in the place I was eating)

Fella on the radio, had stayed in the Regency Hotel in Dublin (Is that the one in Drumcondra?) with his wife and 2 young kids. They couldn't go to the bar because that would be illegal, so he brought 2 of his own bottles and drank them in the room (He left the empties behind him)

Few days later (he paid leaving with his credit card) he was charged an extra 20euro (seperate bill). He emailed, got a reply 13 days later saying that it was because he consumed his own alcohol in the room.

What a fcuking disgrace (imho) - What they've made in that 20euro I reckon they'll lose in future business. Let this be a lesson, take your empties with you! I often bring a cheeky bottle of vodka when staying in a hotel for a drink before/after I go out... bit shocked tbh

The questions:
Has this ever happened anyone here?
Anyone ever hear of it happening before?

Canis Lupus

BOFH_139 wrote: »

If they charged his card again after then orignal bill was paid then they are in break of the law and the Credit Cards T&C as a Merchant { PCI violation}.

He should ring his bank and get the charages reversed since he did not autherise them.

Read the thread, it all got sorted out.

ballsymchugh

pebbles21 wrote: »

Few years ago i booked a suite in the Westbury to suprise the wife on our first anniversary

So trying to be smart i brought in my own drink ,took all the drink out of the mini bar and replaced it with mine to keep it cold

I didnt know the fcuking mini bar had sensors in it ! cost me a fortune :mad:

blame craig johnson, former liverpool midfielder. he invented that system. and predator football boots!!

Cabaal

Magnus wrote: »

Their T&C
Feckers

Fair enough but that doesn't say they have the right to charge you,

Sofiztikated

Actually, they do have the right to charge you. Look at the regcard you sign when you go in, in the small print somewhere, it will say you are responsible for all charges incurred, and the signature on the regcard may be used as a legal alternative for the one on the credit card.

However, bad form on the hotel for charging for drinking in the room, BUT we don't know the real story, just cos it was on Joe Duffy, doesn't mean it was true.

People are pigs the minute they set foot in the door of a hotel.

WindSock

phill106 wrote: »

most modern hotels have them. How it works is the system registers if a drink has been moved in the minibar. if it it moved and immediately replaced, on the system it shows that tray space as yellow, meaning needs to be checked. If it is removed altogether, it goes red.
Generally the charges immediately go onto the room if an item is moved, then if the guest says they didnt have it etc, it would be removed from bill, you are allowed to check out, and the minibar is checked later when the room is being serviced. If the item is then missing, you get charged onto your creditcard (if supplied).
Be careful though, those who try to replace items. Lots of them have the trays set so that the trap the items are in closes once item is removed, so you cant put back in your coke bought from tesco instead!
Personally i would never touch a minibar, so overpriced!

Didn't know that. Thanks. I'll be careful next time. Thievin backstards.