Eircom terribly slow for anyone else?

Gerard_Smith

My 3mb eircom connection is currently looking like this



Tell me I'm not the only one living life in the slow lane tonight?

Ronan|Raven

My 7.6meg BT looks like this

Pablod

my eircom 3mb is

Redshift

3Mb Eircom

Hank Scorpio

mine is fine apart from some routing issues

Xcellor

U.TV 7.6 ... As with most evenings it has reduced to a crawl and crappy pings as well.

Something is really fupped up with the internet in this country.

X

jeffk

Im on 7mb and had around 4 touching 5mb as my highest speed all weekend in the Blanchardstown area.

Rang eircom Monday, was told the cabra exchange had problems but he knew nothing of problems with the Blanch one.
Said hes getting an engineer to look @ it and if it doesn't improve to ring back in 5 days.

Im sick of it now, i looked just now and im below the 2mb mark. Its stupid to have such low speeds and still be charged for speeds you not getting. Id love to see how long it would be this slow if you paid for the actual speeds you get/got.

Only for eircoms lax approach to the caps id be moving broadband provider.

Xcellor

jeffk wrote: »

Im on 7mb and had around 4 touching 5mb as my highest speed all weekend in the Blanchardstown area.

Rang eircom Monday, was told the cabra exchange had problems but he knew nothing of problems with the Blanch one.
Said hes getting an engineer to look @ it and if it doesn't improve to ring back in 5 days.

Im sick of it now, i looked just now and im below the 2mb mark. Its stupid to have such low speeds and still be charged for speeds you not getting. Id love to see how long it would be this slow if you paid for the actual speeds you get/got.

Only for eircoms lax approach to the caps id be moving broadband provider.

At least with Eircom they can send engineers out to exchanges. The other bitstream resellers depend on Eircom to do this. Unfortunately Eircom have difficultly seeing problems when they belong to other ISPs...

jeffk

Xcellor wrote: »

At least with Eircom they can send engineers out to exchanges. The other bitstream resellers depend on Eircom to do this. Unfortunately Eircom have difficultly seeing problems when they belong to other ISPs...

Well i suppose that's some comfort that it will be looked @.
Downloading here @ 70-103kb/s, in English less 1mb or less!!!!

dasilverfox

i was told the engineers were looking at the local exchange when i had very slow bb for 5 months. yet i met a couple of their engineers and they new nothing about it. ppl across the road moved out recently and my broadband seems to have improved. strange that.

jeffk

Ah ill be back onto them Friday if there's no improvement.

dasilverfox

make a complaint like i did. i got 3 months free when i complained.

jeffk

dasilverfox wrote: »

make a complaint like i did. i got 3 months free when i complained.

Whats your secret?
Not to drag this of topic but i was almost a week without a router. Was told id get a refund, rang to claim it and was told no you need to be month without broadband to get it refunded
.
Not to mention the 1st month free(when you sign over to the new 7mb bundle) im still waiting for.

cian1500ww

Is this only at certain times ?? Could be contention as I've noticed my 3MB UTV getting slower in the evenings.

Xcellor

cian1500ww wrote: »

Is this only at certain times ?? Could be contention as I've noticed my 3MB UTV getting slower in the evenings.

That is what UTV told me Eircom said to them.

400-500ms is not contention that is crap. They have oversubscription in certain places and this is causing bottlenecks.

If you have these problems PLEASE report them and don't roll over. A ping of 400-500 is WORSE than dial-up. You should not be paying big bucks for a broadband connection that performs worse than dialup.

Phone up log an official complaint, contact comreg with the complaint ID. Eircom will not bother their ass doing anything to improve the situation unless people are complaining. Unfortunately I get the feeling from many that "It's all we can expect living in Ireland." B*llsh*t.

Now Comreg has absolutely no power to dictate what kind of service any broadband provider should have. However they can recommend that your service provider waive any cancellation fees for early breaking of a contract. Losing customers will force the likes of UTV and Vodafone or whatever bitstream reseller to take a harder line with Eircom. At the end of the day Eircom is providing a BB service which should match minimum service levels. It is these resellers that should be dictating in the terms of contract what the terms are.

Eircom have a really good position. The only national provider of broadband wholesale. No regulatory pressure to provide any guaranteed level of service. Since no others are offering this service all resellers are tied into it.

It's really sad.

X

themetallifan

Mine is horribly slow too as of late....

And purely out of curiosity (slow day at work!), I did a whois on my router IP.....gave some company in Russia....is this normal?

Xcellor

themetallifan wrote: »

Mine is horribly slow too as of late....

And purely out of curiosity (slow day at work!), I did a whois on my router IP.....gave some company in Russia....is this normal?

Your router is a private IP so doing a whois would probably give you this result since its not actually your router that it is whois'ing.

DECEiFER

Exactly, you can only ping your own local IP's when you're connected to your own LAN.

Gerard_Smith

Everything seems fine today. Hopefully it stays that way.

Xcellor

Gerard_Smith wrote: »

Everything seems fine today. Hopefully it stays that way.

Wait until this evening If you are suffering the same problem as me your speeds will drop around 5:30 and you ping will go from normal to 300-500ms

foggy_lad

Gerard_Smith wrote: »

Everything seems fine today. Hopefully it stays that way.

my eircom broadband is gone. it has not worked since last night, the modem browser page says discomnected. anyone else getting this today?

CyberWaste

I can only use boards.ie it seems, no other sites, including google.ie will load!

DECEiFER

CyberWaste wrote: »

I can only use boards.ie it seems, no other sites, including google.ie will load!

Flush your DNS resolver cache.

Command Prompt:
ipconfig /flushdns

Xcellor

Mines has started to degrade... Give it another hour and it will be 400-500ms

C:\Documents and Settings\>ping www.hea.ie

Pinging samhain.heanet.ie [193.1.219.57] with 32 bytes of data:

Reply from 193.1.219.57: bytes=32 time=112ms TTL=57
Reply from 193.1.219.57: bytes=32 time=112ms TTL=57
Reply from 193.1.219.57: bytes=32 time=117ms TTL=57
Reply from 193.1.219.57: bytes=32 time=122ms TTL=57

Ping statistics for 193.1.219.57:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 112ms, Maximum = 122ms, Average = 115ms

C:\Documents and Settings\russ>tracert www.hea.ie

Tracing route to samhain.heanet.ie [193.1.219.57]
over a maximum of 30 hops:

1 8 ms 8 ms 8 ms 192.168.0.1
2 155 ms 167 ms 160 ms 194.46.193.66
3 256 ms 141 ms 140 ms 193.95.145.27
4 132 ms 123 ms 123 ms vlan74.sw002.cwt.esat.net [193.95.130.225]
5 141 ms 142 ms 138 ms ge1-0.core001.cwt.esat.net [193.95.129.17]
6 144 ms 136 ms 132 ms pos2-0.br001.inex.esat.net [193.95.131.6]
7 151 ms 145 ms 145 ms te0-0-0-1-cr2-kp.hea.net [194.88.240.15]
8 137 ms 141 ms 139 ms te0-4-0-0-cr2-cwt.hea.net [193.1.238.249]
9 131 ms 135 ms 132 ms te5-1-blanch-sr1.services.hea.net [193.1.236.2]

10 127 ms 130 ms 122 ms samhain.heanet.ie [193.1.219.57]

Trace complete.

DECEiFER

So far it's going OK for me. I'm listening to an online station, so my connection is idle aside from that.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Dave>ping www.hea.ie

Pinging samhain.heanet.ie [193.1.219.57] with 32 bytes of data:
Reply from 193.1.219.57: bytes=32 time=42ms TTL=56
Reply from 193.1.219.57: bytes=32 time=46ms TTL=56
Reply from 193.1.219.57: bytes=32 time=46ms TTL=56
Reply from 193.1.219.57: bytes=32 time=49ms TTL=56

Ping statistics for 193.1.219.57:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 49ms, Average = 45ms

C:\Users\Dave>tracert www.hea.ie

Tracing route to samhain.heanet.ie [193.1.219.57]
over a maximum of 30 hops:

  1    <1 ms    <1 ms     1 ms  192.168.1.1
  2    46 ms    45 ms    43 ms  bas001.bmt.esat.net [193.95.142.242]
  3    42 ms    50 ms    80 ms  vlan101.rt001.bmt.esat.net [193.95.141.1]
  4    62 ms    56 ms    55 ms  ge0-0.core001.bmt.esat.net [193.95.140.1]
  5    39 ms    44 ms    42 ms  pos3-0.core001.cwt.esat.net [193.95.131.41]
  6    44 ms    47 ms    49 ms  pos2-0.br001.inex.esat.net [193.95.131.6]
  7    54 ms    50 ms    47 ms  te0-0-0-1-cr2-kp.hea.net [194.88.240.15]
  8    66 ms    55 ms    48 ms  te0-4-0-0-cr2-cwt.hea.net [193.1.238.249]
  9    63 ms    62 ms    59 ms  te5-1-blanch-sr1.services.hea.net [193.1.236.2]

 10    41 ms    49 ms    46 ms  samhain.heanet.ie [193.1.219.57]

Trace complete.

C:\Users\Dave>

CyberWaste

DECEiFER wrote: »

Flush your DNS resolver cache.

Command Prompt:
ipconfig /flushdns

This hasnt done anything

Any other ideas? How do I open my DNS as supposedly that should work.

DECEiFER

CyberWaste wrote: »

This hasnt done anything

Any other ideas? How do I open my DNS as supposedly that should work.

Network and Sharing Center / Network Connections (7 and Vista / XP).

LAN.

Properties.

TCP/IP > Properties.


Enter the custom DNS servers there, perhaps from http://www.opendns.org.

brettmirl

My Vodafone 7mb connection tonight:

Ronan|Raven

My connection is back inthe **** once again, it is obviously contention but to the level it is happening is unreal. Latency in the area of 700ms is insane.

Cryos

Using skype has become painfull

errorcom strikes again.

merlinssword

My eircom 3mb