UPC Cisco Modem/Router Password

janusz0001

Hi Guys,

I have a newly installed broadband and I want to change some settings inside.Anyone knows what's the default password?Help is very much appreciated.

janusz0001

janusz0001 wrote: »

Hi Guys,

I have a newly installed broadband and I want to change some settings inside.Anyone knows what's the default password?Help is very much appreciated.

You cant change any settings on the Modem. If you use it in accordance with a router then that's were the settings your looking for are.

janusz0001

cisk wrote: »

You cant change any settings on the Modem. If you use it in accordance with a router then that's were the settings your looking for are.

The router password is what im lookin.They have installed an integrated modem/router.I want to change the wireless settings...

_Sidhe_

From what the users here who have the new Cisco modem have been saying, you leave the username and password blank.
That's the automatic setting.
Just leave them blank, and click ok.

FenderJazz

Its ur UPC a/c number. Used to work in that call center.
If that doesn't work just use "admin" as ur username and "password" as ur password. Case sensitive!

_Sidhe_

FenderJazz wrote: »

Its ur UPC a/c number. Used to work in that call center.
If that doesn't work just use "admin" as ur username and "password" as ur password. Case sensitive!

This is a new modem.
it's only out a few weeks.

The account number is the password that their techs put on your wireless network.

Admin and Password is the details for the old Netgear Router.

This is a new password for a new modem.

As I said, leave both blank.

Tannylan

_Sidhe_ wrote: »

From what the users here who have the new Cisco modem have been saying, you leave the username and password blank.
That's the automatic setting.
Just leave them blank, and click ok.

+1

janusz0001

Thanks for the answers guys!Will try it tonight.

Feasog Dearg

Hi janus,

I can confirm that clicking OK does work - you'll be prompted to enter a password then. However, this didn't work in Google Chrome, for me anyway. I had to use Internet Explorer for clicking OK to work. It may work in Firefox, I didn't check.

So, if you use IE then you should be fine, if you use Chrome, try Firefox, then IE.

Good luck!

FenderJazz

Cool, Anyway, not to get a whole ball rolling but never liked UPC. treat their staff like ****e too!

janusz0001

Feasog Dearg wrote: »

Hi janus,

I can confirm that clicking OK does work - you'll be prompted to enter a password then. However, this didn't work in Google Chrome, for me anyway. I had to use Internet Explorer for clicking OK to work. It may work in Firefox, I didn't check.

So, if you use IE then you should be fine, if you use Chrome, try Firefox, then IE.

Good luck!

Cheers!

cipher_neo

_Sidhe_ wrote: »

This is a new modem.
it's only out a few weeks.

The account number is the password that their techs put on your wireless network.

Admin and Password is the details for the old Netgear Router.

This is a new password for a new modem.

As I said, leave both blank.

thanks, this helped me!

harlock59

I need it too, thx

Davy

harlock59 wrote: »

I need it too, thx

Leave both fields blank and press ok. It will prompt you to enter a new password then.

Leaving the 'old password' box blank, and just fill in the new boxes with whatever you choose.

harlock59

Ok, sorry for not having replied before to tell i'd already succeeded. i had read it after.

electrolinks

Default Settings

Login URL: http://192.168.1.1
Username: <blank>
Password: <blank>


There is an “Advanced” tab which will ask for another Username & Password:
Username: admin
Password: W2402

Stoner

electrolinks wrote: »

Default Settings

Login URL: http://192.168.1.1
Username: <blank>
Password: <blank>


There is an “Advanced” tab which will ask for another Username & Password:
Username: admin
Password: W2402

the advanced one works alright, not that it allows me to do anything after that. I've been looking for the Anonymous NAT Redirection setting.

electrolinks

Yes it looks like they have locked down the router a little more with an update.
They ruined my advanced settings for NAT and other custom settings.

Runs Cold

FenderJazz wrote: »

Cool, Anyway, not to get a whole ball rolling but never liked UPC. treat their staff like ****e too!

No Just You.

FishD

electrolinks wrote: »

Yes it looks like they have locked down the router a little more with an update.
They ruined my advanced settings for NAT and other custom settings.

Has anyone managed to successfully swap out the UPC modem for an off the shelf one ? Or to bridge a new router, and bypass the upc router functionality, (security, ports NAT etc).

Some very good routers out there, but probably no advantage in changing the modem

cheers
Gerry

edanto

I'm trying to set up remote access to an iomega NAS. The port forwarding is set up in my router, but remote access isn't working, and I believe it's because it can't get through the UPC Cisco modem.

The advice on the Iomega site (http://www.iomega.com/support/remoteaccess/#topic_top) says to try to enable the DMZ in the primary router (the Cisco one).

Is it possible to do this if the UPC/Cisco router is as locked down as described above? Are there any workarounds?

Finally, I can't connect to the Cisco router at 192.168.1.1, presumably because I'm connected to the second router in the chain (192.168.2.1) and my internal IP is 192.168.2.3 and subnet is 255.255.255.0 What's the most convenient way for me to connect to the Cisco router - I tried plugging into it directly and 192.168.1.1 did nothing either (the gateway was 109.something)

cheers

electrolinks

edanto wrote: »

I'm trying to set up remote access to an iomega NAS. The port forwarding is set up in my router, but remote access isn't working, and I believe it's because it can't get through the UPC Cisco modem.

The advice on the Iomega site (http://www.iomega.com/support/remoteaccess/#topic_top) says to try to enable the DMZ in the primary router (the Cisco one).

Is it possible to do this if the UPC/Cisco router is as locked down as described above? Are there any workarounds?

Finally, I can't connect to the Cisco router at 192.168.1.1, presumably because I'm connected to the second router in the chain (192.168.2.1) and my internal IP is 192.168.2.3 and subnet is 255.255.255.0 What's the most convenient way for me to connect to the Cisco router - I tried plugging into it directly and 192.168.1.1 did nothing either (the gateway was 109.something)

cheers

It should be possible. I have been able to do something similar.
Please ignore if these answers are too simple or Im not getting your issue:

Do you have router Admin access? Can you remove the second router temporarily to get what you need set up?

Can you see any services on your routers external IP when looking at it from outside your network? Like port 80 on your external IP?
Secondly are the correct ports open on the router that has the external IP?
What services on the NAS are you going to use: Web 80, FTP 21?, SSH 22?

So you need to
1: Create a NAT rule for the port (service you need) to the external IP address
2. Make sure that port is open

e.g.
SSH -
NAT rule from your internal NAS box
e.g. 192.168.0.11 to your routers public IP xx.xx.xx.xx

Port 22 access is accepted on your router

electrolinks

electrolinks wrote: »

Yes it looks like they have locked down the router a little more with an update.
They ruined my advanced settings for NAT and other custom settings.

Can be brought back with a little work. (Make the necessary changes again or import your last good saved settings from the router)

electrolinks

Stoner wrote: »

the advanced one works alright, not that it allows me to do anything after that. I've been looking for the Anonymous NAT Redirection setting.

Its really weird. But after a bit of poking around I seem to gain access to create NAT rules. I think the interface is to blame, its just rubbish. Also possibly being made more difficult by the limited access?

edanto

electrolinks wrote: »

It should be possible. I have been able to do something similar.

Thanks for the help. I've been able to solve this.

The root cause of the problem was that I didn't have enough ports forwarded. I got help from Iomega tech support on their forum (post 3,4,5 here), and it's working now.

I didn't have to go near the settings in the Cisco UPC modem, so it's all good.

Thanks for the advice.

5stars

did any1 managed to crack into ciscos setting it seems that upc blocked the modems from their side and advanced option are not avilable anymore . shall i replace it with netgear router or there's other way around it ?

cipher_neo

What does the advanced settings allow you to do that the standard doesn't?

MarkY91

janusz0001 wrote: »

Hi Guys,

I have a newly installed broadband and I want to change some settings inside.Anyone knows what's the default password?Help is very much appreciated.

UPC are coming out tomorrow to install the 30mb broadband for me, im guessing ill be getting the same router/modem as you so im wondering why u want/need to change the wireless setting like is their any problems?..id like a heads up on any problems ill face tomorrow:)


(need my BB up and running for black ops at midnight;))

Smiley Laura

electrolinks wrote: »

Default Settings

Login URL: http://192.168.1.1
Username: <blank>
Password: <blank>


There is an “Advanced” tab which will ask for another Username & Password:
Username: admin
Password: W2402

How did you get the advanced tab password!?! :O

Also, I've been having a really bad internet connection since I got UPC. After a long while, I narrowed it down to the USB network adapter (thingy that UPC gave me to plug into the desktop so that the desktop would pick up on the WIFI from the wireless modem/router from downstairs) being not able to pick up on the WIFI. So here's my question:
Can I buy a different one of those ‎USB network adpaters, a stronger one, and will it be able to pick up the WIFI from the modem/router? Will any one work?
My laptop picks up on the WIFI PERFECTLY.

Thanks to anyone who answers, I've been having this probelm for months, been on to UPC dozens of times and had the USB fixer man out loads too.

cipher_neo

Smiley Laura wrote: »

How did you get the advanced tab password!?! :O

Also, I've been having a really bad internet connection since I got UPC. After a long while, I narrowed it down to the USB network adapter (thingy that UPC gave me to plug into the desktop so that the desktop would pick up on the WIFI from the wireless modem/router from downstairs) being not able to pick up on the WIFI. So here's my question:
Can I buy a different one of those ‎USB network adpaters, a stronger one, and will it be able to pick up the WIFI from the modem/router? Will any one work?
My laptop picks up on the WIFI PERFECTLY.

Thanks to anyone who answers, I've been having this probelm for months, been on to UPC dozens of times and had the USB fixer man out loads too.

What make/model of USB wifi dongle are you using?

Smiley Laura

cipher_neo wrote: »

What make/model of USB wifi dongle are you using?

Scientific Atlanta. It is the one that UPC gave us for free.

cipher_neo

Are you running windows Vista? There have been some problems with the drivers in vista for some of the USB Wifi adapters...

If you go to the website for the manufacturer of your device, you will be able to download the latest drivers for your operating system.

Are you receiving a list of networks on screen when you try to connect?

Smiley Laura

cipher_neo wrote: »

Are you running windows Vista? There have been some problems with the drivers in vista for some of the USB Wifi adapters...

If you go to the website for the manufacturer of your device, you will be able to download the latest drivers for your operating system.

Are you receiving a list of networks on screen when you try to connect?

Sorry only getting back now.
The desktop in question is running Vista. I tried to install new drivers, but that didn't work.
We got a new USB Wireless adapter, I think the brand is Ralink. No difference.
Yes, I am getting a list of networks I could connect to (my neighbours, etc) when I try to connect to our one.
We moved the desktop onto the landing, and now it works. But we can't leave it there. It needs to be in a room. Clearly, when it is in a room it just does not pick up on the wireless internet from the Cisco modem, so I've another question:
Can you have two chorus ntl TV points (the box thing on the wall with two connections) in the one house? This would mean We could have on for our TV downstairs, and one exclusively for our modem upstairs . We only have one TV, so what would someone do if they wanted two TVs with NTL? Is the norm having two of those boxes?
Thanks again for any responses- We're onto UPC daily, but I just can't put up with their awful customer service anymore.
Also, I have a laptop, which picks up the internet just fine- is this because it has a very strong WIFI card installed?

Thank you!!:D

cipher_neo

I am really lost as to why you cannot connect to your own network. I still have a feeling that it is a driver thing. Strange how you can connect out in the hallway

Yes, you can have multiple UPC connection points in one household. In the apartment we are in, we have 4, so theoretically, you can connect your TV's and router whatever way you please, once UPC install another point. This is how it works for us anyway.

If you continue to have problems with the wireless adapter, consider getting a UPC point installed in the room that will hold the PC, and then run an ethernet cable from the router to the PC rather than use the wireless connection.

Smiley Laura

cipher_neo wrote: »

I am really lost as to why you cannot connect to your own network. I still have a feeling that it is a driver thing. Strange how you can connect out in the hallway

Yes, you can have multiple UPC connection points in one household. In the apartment we are in, we have 4, so theoretically, you can connect your TV's and router whatever way you please, once UPC install another point. This is how it works for us anyway.

If you continue to have problems with the wireless adapter, consider getting a UPC point installed in the room that will hold the PC, and then run an ethernet cable from the router to the PC rather than use the wireless connection.

I know, it is confusing us all!
I think that the next step would be to get another UPC point installed, and have the modem closer to the Desktop.
Is it possible for the modem to be connected to the desktop via an Ethernet cable and still be sending wifi? Like could I use my laptop wirelessly, and have the desktop wired to the modem?

hightower1

Smiley Laura wrote: »

Also, I have a laptop, which picks up the internet just fine- is this because it has a very strong WIFI card installed?

Thank you!!:D

Yes, laptops wifi cards are usually high quality compared to usb external cards seeing as they are very difficult to replace so better do it right the first time round in terms on making the comp. External cards are usually what you pay for them because they are so easy install / uninstall. They also have the added issue of having to go through a USB port rather than direct like an internal wifi card.

Few options... unrealistically but theoretically you could get a usb extender cable, leave the comp in the room connectring one end to the tower and hide the cable to the doorway ... plug in the usb adapter into the end by the doorway where you know the radio signal is fine and hey presto..

Second more realistic option is to buy a better / more expensive usb wifi adapter.


Third option is a home plug system, a little techy but google search for plenty of info.

Fourth option is to move their modem to the same room as the comp, they charge 50eur for this so the other options are more cost effective but require you to do the work.

jeckle

Smiley Laura wrote: »

I know, it is confusing us all!

If the desktop is picking up the signal when located in the landing & not picking it up from the bedroom, there must be something obstructing the signal from the modem to the bedroom.

I have had a similar problem in the past, but on the same ground level. The problem in my case turned out to be that the signal wasn't strong enough when it had to go through a wall & 2 doors (fire doors) when the doors were open (so were acting as 2 more walls), but worked fine when they were closed, as they were no longer obstructing the signal & just had to get through the wall.

Do you have concrete floors/ceilings? Is the modem in a cabinet or press, or obstructed in any way from the top? Maybe if you tried moving it around as much as you can in the room downstairs, maybe putting it as high as possible in a few different places might help. You could see if moving the desktop itself as much as possible in the bedroom to see if that makes any difference.

It might sound as an odd suggestion, but worth trying.

vibe666

Smiley Laura wrote: »

Also, I have a laptop, which picks up the internet just fine- is this because it has a very strong WIFI card installed?

internal laptop wifi cards will normally pick up a better signal than a USB wifi dongle because they are fitted with an internal antenna (or sometimes two) that runs around on the the inside of the laptop, usually around the outside of the screen lid.

this is able to make the most of a much weaker signal than a USB wifi dongle as the dongles normally only have a small internal antenna packed inside the shell of the dongle.

some USB wifi dongles do have a socket to plug in an external antenna though, or even have one attached so this might be an option for you.

something like this:



it's possible your wifi dongle has a socket for an antenna, so it might just be a case of buying one to fit it, although you need to know which connection it uses as there are several options.

another option might be to use a USB extension cable to place your dongle in a better position to try and get a signal, or even make a homemade signal booster if you have a spare cooking strainer around.

it may also be possible to increase the signal strength from the router by replacing the existing antenna with a larger one, again assuming you can find a larger antenna with the same connection.

rob808

vibe666 wrote: »

internal laptop wifi cards will normally pick up a better signal than a USB wifi dongle because they are fitted with an internal antenna (or sometimes two) that runs around on the the inside of the laptop, usually around the outside of the screen lid.

this is able to make the most of a much weaker signal than a USB wifi dongle as the dongles normally only have a small internal antenna packed inside the shell of the dongle.

some USB wifi dongles do have a socket to plug in an external antenna though, or even have one attached so this might be an option for you.

something like this:



it's possible your wifi dongle has a socket for an antenna, so it might just be a case of buying one to fit it, although you need to know which connection it uses as there are several options.

another option might be to use a USB extension cable to place your dongle in a better position to try and get a signal, or even make a homemade signal booster if you have a spare cooking strainer around.

it may also be possible to increase the signal strength from the router by replacing the existing antenna with a larger one, again assuming you can find a larger antenna with the same connection.

Im just wondering can you knock of the wireless off on the cisco epc2425 router.IM getting upc broadband next tursday and just want to use wired and turn off wireless so it cant be pick up by anybody else outside my house thanks.

vibe666

rob808 wrote: »

Im just wondering can you knock of the wireless off on the cisco epc2425 router.IM getting upc broadband next tursday and just want to use wired and turn off wireless so it cant be pick up by anybody else outside my house thanks.

indeed you can. the installer should be able to show you where and how to do it when he puts it in.

bromley52

Hi,

I have the Cisco EPC2435 wireless modem from UPC. I also have an ASUS WL-500gP router which has an internal print server. To the ASUS router I have connect a laser printer from which I am able to print when I am connected wirelessly to that router. This of course is a pain as when I want to print I have to disconnect from the Cisco router and connect to the ASUS router.

Is there a way to connect to the ASUS router and hence print through the UPC Cisco router?
All help is much appreciated.:)

damoire

bromley52 wrote: »

Hi,

I have the Cisco EPC2435 wireless modem from UPC. I also have an ASUS WL-500gP router which has an internal print server. To the ASUS router I have connect a laser printer from which I am able to print when I am connected wirelessly to that router. This of course is a pain as when I want to print I have to disconnect from the Cisco router and connect to the ASUS router.

Is there a way to connect to the ASUS router and hence print through the UPC Cisco router?
All help is much appreciated.:)

Hi Bromley,
Try this, set your IP address on the ASUS to an address in the same domain as the UPC. Use an address that's not in your DHCP pool (e.g. 192.168.1.254) Turn off the DHCP server on the ASUS. Connect the the routers with a Cat5 Cable.
You may need to use a crossover cable. and you'll need to reconfigure your printer TCP/IP port settings to direct it to the new IP address.

Hope the works.

Artur.PL

electrolinks wrote: »

Default Settings

Login URL: http://192.168.1.1
Username: <blank>
Password: <blank>


There is an “Advanced” tab which will ask for another Username & Password:
Username: admin
Password: W2402

It was working for a long time but looks like not anymore. Is there a new username and password?

electrolinks

Artur.PL wrote: »

It was working for a long time but looks like not anymore. Is there a new username and password?

Not working for me now either... Can't get into advanced.

Sponge Bob

Try telnet to 192.168.1.1 and see if the advanced menu appears in there.

jor el

Artur.PL wrote: »

It was working for a long time but looks like not anymore. Is there a new username and password?

Don't drag up old threads to duplicate what's already in the dedicated sticky thread.
http://www.boards.ie/vbulletin/showthread.php?t=2056146473