HUDZ

bcmf

I got a pair of Red Hudz from Wiggle in March.
Initially they looked great and feel great BUT after a few short weeks the colour in them has all but gone and now they are starting to look sh1t.
I have e-mailed Hudz themselves and sent the same e-mail to Wiggle.Wiggle replied almost immediatly with this

"Thank you for your email.

Im afraid this can be put down to fair wear and tear, these will have been rubbed with your gloves and 'out in the elements' so unfortunately these all take affect on brake hoods.

Regards"

Has anyone any experience withe the Hudz.I know Red isnt the best colour for staying Red but only a few weeks and not even summer weeks.Maybe I am expecting too much.
I have pics if I can figure how to post.

Chips Lovell

Have you tried scrubbing them?

I know niceonetom has the white ones.

kenmc

Ooooh they come in green!

bcmf

yeah I scrubbed them with cif but that only took the dirt off.The problem is the colour is fading by the day.
Can I copy and paste the actual pic form my desktop to here?

Chips Lovell

bcmf wrote: »

Can I copy and paste the actual pic form my desktop to here?

Use the attachment button in the toolbar here.

bcmf

Attachment not found.

kenmc

They're not faded, just out of focus

Chips Lovell

Ah, see what you mean now. That's not good, especially after a few weeks. I'd press it with Wiggle. I don't think its reasonable the 'ordinary wear and tear' should wreck a product within a matter of weeks.

You could try 'innocently' posting it on Weight Weenies too. The owner of Hudz posts there and might be shamed into making it up to you.

niceonetom

I did indeed have the white ones. Unfortunately they become permanently stained by things like human skin, gloves, air and direct sunlight. Half a bottle of cilit bang and elbow grease later I gave up on them. White is euro. Grey is ghey.

Pity. They looked fantastic until I opened the packaging.

Lumen

UV damage on an outdoor product = not fit for purpose, full refund.

bcmf

el tonto wrote: »

Ah, see what you mean now. That's not good, especially after a few weeks. I'd press it with Wiggle. I don't think its reasonable the 'ordinary wear and tear' should wreck a product within a matter of weeks.

You could try 'innocently' posting it on Weight Weenies too. The owner of Hudz posts there and might be shamed into making it up to you.

Ta Tonto.Will reply to wiggle and post up on Weight weenies.

Raam

And I was thinking of getting hudz, both red and white. Not now.

Chips Lovell

TinyExplosions recently "instructed" me to get white Hudz for my bike. I set him straight and told him black was the only colour for brake hoods. I now feel smug and vindicated.

bcmf

Well as Amy Cokehouse put it 'I'll go back to black'
anyway I replied to Wiggle
"Thanks for your quick reply .
I am sorry but I fail to accept that this is normal wear and tear.The product has faded far beyond what I would expect in a few short weeks and due poor weather I havent even been on the bike a whole lot.
Regards"

TinyExplosions

el tonto wrote: »

TinyExplosions recently "instructed" me to get white Hudz for my bike. I set him straight and told him black was the only colour for brake hoods. I now feel smug and vindicated.

Did I!? I don't recall that.... either way, I have a set of pink ones sitting right here in front of me, along with some Cinelli Maglia Rosa tape, but it's not really garish enough to go with ms pinky

Raam

TinyExplosions wrote: »

Did I!? I don't recall that.... either way, I have a set of pink ones sitting right here in front of me, along with some Cinelli Maglia Rosa tape, but it's not really garish enough to go with ms pinky

Use it to whip other riders when out on spins.

bcmf

Ok.Just to keep you up to date with this.I got a reply from Hudz themselves.

'The only other case of such dramatic fading that has been brought to our attention was due to the degreaser used to clean the Hudz. With that in mind, we would be interested to know what cleaning product you have been using on your set of Hudz; we would like to get to the bottom of this to ensure that no others have such problems'

Chips Lovell

Aha. So what did you use?

bcmf

used a small amount of cif BUT that was last week and the fading had begun well before that.

bcmf

ok just to keep you up to date I got a reply from Lance in Hudz via weight weenies.He offered to replace my Hudz and wanted me to send back my faded ones so they can examine them.

Chips Lovell

Result.

Oh, and I'd let Wiggle know that even Hudz themselves don't seem to think this is normal wear and tear.

Raam

Gosh, the internet really does work!
Good result for you BCMF

bcmf

and also got an e-mail reply from jared in Hudz.I informed them about the wiggle situation as well.Fair dues to them.Theyreally seem to care about the product.

http://weightweenies.starbike.com/forum/viewtopic.php?t=58063&postdays=0&postorder=asc&start=0

bcmf

click the link.I am starting to get nervous now.Industrial strenght sweat...:eek: