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casino.com is it legit ?

  • 10-02-2009 10:10am
    #1
    muppetkiller
    Registered Users, Registered Users 2 Posts: 5,200 ✭✭✭


    Hey there,
    I signed up to this site and won some cash on it but now that I want to withdraw it's asking me to send on photo id and a utility bill with my address on it ( scans or to fax them) ...sounds dodgy to me ..Anyone here use this site ?
    Thanks.


Comments

  • #2
    ErinGoBrath
    Registered Users, Registered Users 2 Posts: 2,348 ✭✭✭ErinGoBrath


    Sounds like standard procedure for online casinos.


  • #3
    muppetkiller
    Registered Users, Registered Users 2 Posts: 5,200 ✭✭✭muppetkiller


    Thanks ErinGoBrath I'll call them up and see what the story is..


  • #4
    acer911
    Registered Users, Registered Users 2 Posts: 570 ✭✭✭acer911


    Yeah sounds standard alrite, well done...

    How much you win if you dont mind me asking...


  • #5
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,632 ✭✭✭✭okidoki987


    It's all to do with money laundering laws.
    They differ slightly for different countries but the main points are, you must provide photo ID and a current bill/credit card statement etc if you want to withdraw money.


  • #6
    muppetkiller
    Registered Users, Registered Users 2 Posts: 5,200 ✭✭✭muppetkiller


    I won 400 but it's a complete pain in the ass getting my details to them.
    Their customer support is terrible.


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  • #7
    dacman
    Closed Accounts Posts: 444 ✭✭dacman


    muppetkiller wrote: »
    I won 400 but it's a complete pain in the ass getting my details to them.
    Their customer support is terrible.

    Just scan them in and email them into them. It couldnt be easier


  • #8
    5starpool
    Subscribers Posts: 32,858 ✭✭✭✭5starpool


    I think most accept a good quality digital photo as well, but if you can get talking to their customer service people they will clarify for you I'm sure.


  • #9
    murrayp4
    Registered Users, Registered Users 2 Posts: 969 ✭✭✭murrayp4


    Pain in the ass to get your winnings. When they finally sent a cheque I was told in the bank it could take 8 weeks to clear and there was a €15 fee for cashing it because it was a foreign cheque. Not worth the bother imo.:rolleyes:


  • #10
    L1m1tless
    Moderators, Sports Moderators Posts: 2,168 Mod ✭✭✭✭L1m1tless


    You have to do the same on betfair-but they just require a photo id scan. Their online casino is pretty good too and when I cash out it takes less than 24hours to hit my paypal account and you dont get charged paypal fee's ;)


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