TESCO TRAMORE IS A JOKE!!!

Libby029

I went to do my grocery shopping in Tesco Tramore today, and let me tell you it will be the last time. I was wrapped up as I have been suffering with a throat infection, but I came out of the place feeling ten times worse.

The place was absolutely freezing, I never felt anything like it in my life. My two feet were like ice blocks by the time I left. When I came out it was nearly warmer than inside the store. When I got to the check out, the poor girls were like frozen chickens sitting there, their hands were blue with the cold. I actually called a manager and went through her for a short cut, it was absolutely disgraceful, there wasn't a note up or anything to apologise for the cold. I thought it was acutally against the law to have staff working below a certain temperature. Let alone bringing customers in and expecting them to shop in it. All she kept telling me is that the heating was broken, but the last time I checked this is the 21st centuary. So much for this great Eco store. It is only opened 3 months and already the place is starting to go downhill. Bloody joke, I can tell you if health and safety had been brought in there today they would have shut the place down. As you can tell I am fuming over it. These big stores don't give a toss about their customers or their staff. :mad::mad::mad:

Minto

Its funny I saw this thread and my mom is just in from Tesco and was just telling me the girls on the checkouts were wearing fingerless gloves!! Thats mad.
I think we'll find more people returning to SuperValu if this 'eco saving' (read: cheapness) continues.

Poor Uncle Tom

Amazing...!
I haven't been to Tesco Tramore yet. I usually leave it 12 months or so before I visit a new large store like that and I usually reserve judgement myself until I visit. But, in this case I haven't heard any positive comments about this store. Anyone I spoke to had lots to say, but very strangely nothing positive. I think I should visit this one soon as it's not likely to be around for its first anniversary...:)

CantGetNoSleep

It is a sh1t shop, staff are all muppets, hope it closes and the owners of Tesco end up living in a freezing cold cardboard box eating gone off meals from SuperValu

Sully

I like the Tesco.. its not as good as other Tesco stores but its handy enough. Super Value have better stock and services though. Its also a cosier store and has a warmer feel initially when you walk in. Its a smaller store and a lot more compact then Tesco.

I know a lot of people dislike Tescos in general due to their big buying power and lack of passing on proper prices. Without Tesco in Tramore Super Value probably wouldn't have pulled their socks up and cleaned up the store and started competing more for our custom. The same applies to other stores around Ireland who have been ripping us off long enough.

I cant see Tesco Tramore going anywhere any time soon anyway, there already looking to build a petrol station and the store is bigger then originally planned. They have an excellent location and with the opening of Lidl and that small shopping centre I can see why they picked that location. A lot of rumours went around about the store not being granted a 24 hour licence etc. but I wouldn't hold out much to those comments judging by what others tell me who would know a bit more.

Btw, I asked a friend who did her shopping in Tesco Tramore yesterday. She was in around lunchtime and said the place was lovely and warm. She didn't notice staff wearing any gloves. So I guess the heating went belly up after or the OP is feeling the cold

Oh and a lot of the staff are mostly locals and some are ex super value & londis staff. :P

mike65

Sullys on a retainer?

Joke! Joke!

Motley Crue

CantGetNoSleep wrote: »

staff are all muppets

The change in the credit climate has really affected Kermit and his friends, I would have taught they would have at least stayed in California, but working in Tesco...absolutely disgraceful!

Libby029

Well Sully I was in there at about 12:30 yesterday.. at that point the staff wasn't wearing the gloves. But perhaps your friend was doing their shopping wrapped up in a duvet because if they thought that store was warm they must be on speed or something, and considering the manager told me that heating was broken obviously then there was no heat being pumped out. She told me they were hoping to have it fixed by the end of the day. My problem with it, is that there was no apology nothing.. until I approached a manager about it. I told her would it not be one of the first things they should have done considering how cold it was outside. I went in there to do my shopping and came out of the place feeling absolutely miserable... especially the fact that i dropped nearly a €100 in the place, to end up feeling colder coming out of the place than when I was going in.

Sully

Libby029 wrote: »

Well Sully I was in there at about 12:30 yesterday.. at that point the staff wasn't wearing the gloves. But perhaps your friend was doing their shopping wrapped up in a duvet because if they thought that store was warm they must be on speed or something, and considering the manager told me that heating was broken obviously then there was no heat being pumped out. She told me they were hoping to have it fixed by the end of the day. My problem with it, is that there was no apology nothing.. until I approached a manager about it. I told her would it not be one of the first things they should have done considering how cold it was outside. I went in there to do my shopping and came out of the place feeling absolutely miserable... especially the fact that i dropped nearly a €100 in the place, to end up feeling colder coming out of the place than when I was going in.

The lady in question would have been fairly well wrapped up as shes recovering from the flu which is doing the rounds at the moment IIRC. So im sure that helped. I just asked her when I saw her as shes in there a good bit and thats what she told me - the place was warmer then outside and the staff didnt seem to bothered by any cold weather. She only lives a few yards away.

As for an apology, publicly, I rarely see that done in any place. Take the old cinema in Waterford for example. Heating used to break a lot and no notice was ever given. Have no idea why places cant put up a simple note on the enterance. At least you got some sort of response and they hadnt the heat of to save money!

pommers

I went up to tesco last night and they had notes stuck up,Apologising about the heating. I work in a large retail store and on many the occasion we had our heating broke, and still happen's and we have to just have ta get on with it.

Libby029

Well obviously my complaint didn't fall on deaf ears.. because when I was in there the staff were not wearing gloves, and there wasn't any signs up at all. But now I have heard that by yesterday evening the staff were wearing gloves and signs had been put up apologising for no heating.

Sully

Libby029 wrote: »

Well obviously my complaint didn't fall on deaf ears.. because when I was in there the staff were not wearing gloves, and there wasn't any signs up at all. But now I have heard that by yesterday evening the staff were wearing gloves and signs had been put up apologising for no heating.

Well maybe it was just bad timing? As I said, the lady who was in there around the same time as you said there was nothing wrong with the heating. It may have only just went and it just took a bit to get organised and put up notes.

Your right to bring it to their attention though. Just to be on the safe side.

ex_infantry man

the place seems to me like its badly managed i work in the fmcg sector myself as a sales rep and product that is two days before goin out of use by date has to be removed from shop shelves and credit given to the retailer. tesco don,t seem to enforce this and a lot of there stock is still sitting on the shelves out of date which is bad business and food management to me!!!

Duffman-oohyeh

CantGetNoSleep wrote: »

staff are all muppets,

I work in tesco! whats your problem with the staff?
And i dont agree that they threat the staff s**t..
I like working there!

Duffman-oohyeh

treat i should say! ha

Sully

Duffman-oohyeh wrote: »

treat i should say! ha

Ill fix it if you like? :P

deise girlie

This shop is a joke. The stock is all over the place. A lot of the own brand stuff isn't stocked just the more expensive options (??!!) The staff are all miserable, of all the ones I have dealt with only 2 have been friendly, the rest even struggle to be polite. After returning something that was defective with no receipt I was accused of buying the item in another shop and called a liar even though I had the the packaging which had Teaco all over it (by the storemanager!) Thanks but no thanks Supervalu have got my custom

Sully

Iv seen an improvement stock wise but its not as well stocked as the Ardkeen store. I know its a bigger store but expected the stock in the Tramore store to be better.

Cant agree about staff tho. Never had any issues when I asked for help with something.

dm69

cant belive all the chat about this, its just another Tesco, they are currently opening stores in Ireland at the rate of one per month. The people who got all excited about Tesco in tramore need to cop on. The promise of 100 new jobs for tramore was never a reality, they run the store now with approx 40 people none of which are employed on a full time contract (excluding managers). Also the eco store spin was just Tesco doing there bit to look good, its the only eco store they will open in Ireland.
When Lidl opens in a few weeks it will employ 10-15 people again none on full time contracts, people have to understand if they want to buy cheap foreign food it does not provide good local employment or ad anything to the community.
Don't like to moan but im sick of people thinking that Tramore is suddenly going to turn its self around from being a sea side town with a small tourist industry, to being the retail capital of Waterford. The joke that was the supposed development at the " Celtworld Site" just shows, local policy makers jumping through hoops for a property developer, makes me sick!!!!


:mad::mad:

Sully

dm69 wrote: »

cant belive all the chat about this, its just another Tesco, they are currently opening stores in Ireland at the rate of one per month. The people who got all excited about Tesco in tramore need to cop on. The promise of 100 new jobs for tramore was never a reality, they run the store now with approx 40 people none of which are employed on a full time contract (excluding managers). Also the eco store spin was just Tesco doing there bit to look good, its the only eco store they will open in Ireland.
When Lidl opens in a few weeks it will employ 10-15 people again none on full time contracts, people have to understand if they want to buy cheap foreign food it does not provide good local employment or ad anything to the community.
Don't like to moan but im sick of people thinking that Tramore is suddenly going to turn its self around from being a sea side town with a small tourist industry, to being the retail capital of Waterford. The joke that was the supposed development at the " Celtworld Site" just shows, local policy makers jumping through hoops for a property developer, makes me sick!!!!


:mad::mad:

So you think that both Tesco and Lidl can do nothing for our economy? Dont they pay taxes etc? Hiring local staff and keeping business local (as people used to go to Waterford). Hell without them Super Valu probably would never have dramatically cleaned up their store and went looking to fight the competition back!

For me, I have a keen interest in development and there have been very interesting applications (from a retail POV) for Tramore. So I tend to follow the developments when I get some free time! I do a few big shops a week so I like to shop in a store that offers better value aswel Tramore will remain a popular sea side resort and that's not going to change any time soon regardless of development in the area.

As for Tesco Tramore.. the Tramore store isn't that great compared to others, so it seems to be a waste having it there if its not providing its full service and people who shop there are just letting off some steam here about it! I know the story people don't like them as there a big UK chain and are not offering as much value as they can, ripping us off with sterling prices etc. As for me and a lot of other shoppers - ill shop wherever gives me better value for a branded product.

Super Valu is a lot better and offers a lot more products - a reversal of what we previously had! Stores a lot nicer also. All we need now is self service machines so I don't have to wait for ages to get served!

deise girlie

Couldn't agree more Sully. ANYTHING that keeps jobs in Tramore can only be of benefit and in this day and age even to have a part time / temp contract is saying something. Drive by Waterford glass and ask the lads if they would like to be working part time. Tramore has a thriving tourist population, which would only benefit from more amenities. Tramore is what it is and I for one love living here. As far as I am concerned any retail that opens is of benefit and hopefully by talking about the short comings will make them improve it.

dannii

deise girlie wrote: »

This shop is a joke. The stock is all over the place. A lot of the own brand stuff isn't stocked just the more expensive options (??!!) The staff are all miserable, of all the ones I have dealt with only 2 have been friendly, the rest even struggle to be polite. After returning something that was defective with no receipt I was accused of buying the item in another shop and called a liar even though I had the the packaging which had Teaco all over it (by the storemanager!) Thanks but no thanks Supervalu have got my custom

well all i can say is most of the ppl in tramore are complete begrudgers!!they all wanted tesco in tramore and once it was here all they want to do is complain how in gods name do u expect a staff member to smile at u or be happy with you if u are just there to moan!!!i often shop in tesco tramore and i no many of the people who work there and to be honest they are genuine nice decent people.super value has been overcharging us for years with the advantage of being the only super market in tramore and if tesco and lidl dont succeed then they will go back to doin just that again. i will say this any time i made a request for to get an item in stock they have always come up trumps for me.i will continue to shop in tesco tramore and i am sure the small minded people of this town will continue to complain!!!!!

deise girlie

I don't expect them to be happy but I do expect them to have basic customer services training and be polite.

Sully

deise girlie wrote: »

I don't expect them to be happy but I do expect them to have basic customer services training and be polite.

Find the staff fine, same in Super Value.

Stock isn't the best and its something a lot of people were not happy with. Super Value was the same but have cleaned up their act and enticed their customers back. Plus, Tesco apparently don't even do a local delivery service

dm69

yeah your right Sully no delivery service (except online shopping which costs €10) tesco expect the older people of tramore to carry there shopping home, add this to the fact the that you cant cash a cheque, the place is freezing and the fresh foods are about as fresh as a dead dog its clear why supervalu is doing so well.
I do agree with what your saying about getting the best value for branded goods, i find the sunday independant ads help

margey

the only miserable people are all you people,who have nothing better to do than moan. get a life and show the store your support instead of ridiculing it at every oppertunity.:D:D

Sully

margey wrote: »

the only miserable people are all you people,who have nothing better to do than moan. get a life and show the store your support instead of ridiculing it at every oppertunity.:D:D

Please read the thread before posting. Thanks.

dannii

dm69 wrote: »

yeah your right Sully no delivery service (except online shopping which costs €10) tesco expect the older people of tramore to carry there shopping home, add this to the fact the that you cant cash a cheque, the place is freezing and the fresh foods are about as fresh as a dead dog its clear why supervalu is doing so well.
I do agree with what your saying about getting the best value for branded goods, i find the sunday independant ads help

the reason online shopping costs ten euro is because you dont actually have to go in to the store at all your shopping is picked out for you!!as for cashing a cheque most shops dont do that anymore and i do no people who shop using cheques in the store i have myself used a cheque on a few occasions.this is what i mean by people being begrudgers the store was cold for 2 days last month and people are still moaning about it.what type of fresh food was off because i havent seen any if there really is any because so far alot of this seems to me is people just lloking for a reason to moan about the place if you dont like the place dont shop there but dont talk about the staff(our local decent people)like that and please let people judge for themselves!!!!

treena

dannii wrote: »

the reason online shopping costs ten euro is because you dont actually have to go in to the store at all your shopping is picked out for you!!as for cashing a cheque most shops dont do that anymore and i do no people who shop using cheques in the store i have myself used a cheque on a few occasions.this is what i mean by people being begrudgers the store was cold for 2 days last month and people are still moaning about it.what type of fresh food was off because i havent seen any if there really is any because so far alot of this seems to me is people just lloking for a reason to moan about the place if you dont like the place dont shop there but dont talk about the staff(our local decent people)like that and please let people judge for themselves!!!!

I love popping into tesco while the kids are in school and ive found the staff absolutely lovely. I also find online shopping a godsend when the kids are off school as it much easier to click on a computer for what i need and know that someone else is doing my shopping for me and delivering it to me for a bargain 10 euro. It seems to me that people in tramore get used to things and are afraid of change and moving with the times. well i say well done tesco and long may it stay and thrive in tramore and prove the begrudgers wrong.

deise girlie

Chill out lads. All that is being said is that the store is disapointining after waiting so long for it. It is not up to the same standard as Ardkeen. Neither is Lisduggan but I don't shop in Lisduggan so that is why I am not commenting on it!

Sorry, but my experience with the majority, not all of the staff has not been a good one. I work in a job where customer services is really important so maybe I am more likely to see faults with customer services.

All new buisness has problems, hopefully management might read a board like this and recognise that there may be areas where the store can be improved and if they don't at least people can have a rant here and won't take it out the the perfectly delightful staff :rolleyes:

patrickstarfish

dannii wrote: »

well all i can say is most of the ppl in tramore are complete begrudgers!!they all wanted tesco in tramore and once it was here all they want to do is complain how in gods name do u expect a staff member to smile at u or be happy with you if u are just there to moan!!!i often shop in tesco tramore and i no many of the people who work there and to be honest they are genuine nice decent people.super value has been overcharging us for years with the advantage of being the only super market in tramore and if tesco and lidl dont succeed then they will go back to doin just that again. i will say this any time i made a request for to get an item in stock they have always come up trumps for me.i will continue to shop in tesco tramore and i am sure the small minded people of this town will continue to complain!!!!!

I COULDN'T AGREE MORE !
shouldnt this thread be all about tramore ?
it's all about freedom of choice and i for one will continue to shop there as its good point far out weigh it's bad points!
accessibility for me is crucial and the car park is a big plus, and its nice and spacious inside .
along with the new lidl, tesco is the only company to invest in tramore in the last few years and here are people knocking it !
the world has gone mad ! especially in tramore! we should be building up tramore and not knocking it ! whatever happened to positive thinking ?
people need to support the local community as tramore has not exactly been thriving in the last few years and can you imagine a tourist reading this, they wouldn't want to come here with the negative vibes been given off by our townfolk.
there's times i am ashamed to be from tramore

Libby029

patrickstarfish wrote: »

I COULDN'T AGREE MORE !
shouldnt this thread be all about tramore ?
it's all about freedom of choice and i for one will continue to shop there as its good point far out weigh it's bad points!
accessibility for me is crucial and the car park is a big plus, and its nice and spacious inside .
along with the new lidl, tesco is the only company to invest in tramore in the last few years and here are people knocking it !
the world has gone mad ! especially in tramore! we should be building up tramore and not knocking it ! whatever happened to positive thinking ?
people need to support the local community as tramore has not exactly been thriving in the last few years and can you imagine a tourist reading this, they wouldn't want to come here with the negative vibes been given off by our townfolk.
there's times i am ashamed to be from tramore

In case you have missed it, this is a public forum.. not the Tramore Tourism Forum, this is where people can come and express "their opinions"... be it good or bad. I am not going to loose much sleep over the fact that a tourist might be reading this. I doubt also that a tourist is really going to care about what the Tesco store is like, when deciding their holiday destination.

I originally started this thread, and I had every right to express my opinion, on what I considered an absolute disgrace in the way the customers and staff were being treated by this great company that decided to invest in Tramore... Trust me Tesco would have not invested in Tramore if they didn't think there was money to be made.. for god sake a monkey could see there was money to be made in opening a second!!!! supermarket in a town with a population that is growing like Tramore... I am just surprised it didn't happen sooner..

patrickstarfish

Libby029 wrote: »

In case you have missed it, this is a public forum.. not the Tramore Tourism Forum, this is where people can come and express "their opinions"... be it good or bad. I am not going to loose much sleep over the fact that a tourist might be reading this. I doubt also that a tourist is really going to care about what the Tesco store is like, when deciding their holiday destination.

I originally started this thread, and I had every right to express my opinion, on what I considered an absolute disgrace in the way the customers and staff were being treated by this great company that decided to invest in Tramore... Trust me Tesco would have not invested in Tramore if they didn't think there was money to be made.. for god sake a monkey could see there was money to be made in opening a second!!!! supermarket in a town with a population that is growing like Tramore... I am just surprised it didn't happen sooner..

yes you do have the right !
like everyone else ! so why dont you go straight to the source ?
i'm sure tesco as a company will listen to any suggestions that people make and give you some answers !
when you say staff are being treated disgracefully, i dont think that any company can treat staff disgracefully or is that just your opinion or do you know first hand ?
"I doubt also that a tourist is really going to care about what the Tesco store is like, when deciding their holiday destination"
well all i care about is tourism and the economy of tramore and it will be negativity from locals that will drive people away from our town and make it even harder for our children to secure jobs in the future.
we are in a recession and we really do need a thriving economy like we once had and make tramore the place it was !
my income depends on tourism, so of course i will welcome the tesco development as well as lidl !
thats just my opinion !

Sully

A lack of Tesco/Lidl wont affect tourism much. These stores are usually used mostly by locals and then tourists in the high season (though id imagine only some irish/uk - as Super Value is more central). These developments will of course help the town economically and its great to see it but sometimes if they are not run to the high standards of other competing stores they wont have as much success and have a chance of failing and therefore putting locals out of a job. I think that's what people (some at least) are expressing here. You will always get the anti-UK people who wont shop there as there an English store or because the company isn't Irish. My only issue with Tesco is its stock isn't the best but other then that its a great store.

Tramore offers a lot more in terms of pubs, restaurants, and activities which is what attracts people here. Our long golden beach and great walkways. Anybody who visits any half decent tourism website that focuses on Tramore in anyway will see that.

A good selection of the local business (not enough) have decent websites and join the range of tourism websites/groups out there (Town and Country Homes, BnB Ireland, Guide to Ireland, Family Homes of Ireland) in an effort to promote their businesses and Tramore.

Good to see the Tesco workers are posting here and defending the store though!

brendansmith

Lads i dont see any problems with the tesco. Great value at the right price.

Gunt

What are ye complaining about??? Ye wanted a Tesco in Tramore so ye got one n now all ye can do is slate it??

For starters Ardkeen is better than Tramore because its bigger,ya can't exactly expect Tesco to set up a huge store in Tramore first time round do ye? Ya have to start small and work your way up....im sure they are rectifying niggly problems that every shop has once opened.....Grow up!

Libby029

patrickstarfish wrote: »

yes you do have the right !
like everyone else ! so why dont you go straight to the source ?
i'm sure tesco as a company will listen to any suggestions that people make and give you some answers !
when you say staff are being treated disgracefully, i dont think that any company can treat staff disgracefully or is that just your opinion or do you know first hand ?
!

Please look at my original thread, I did actually go to a manager and complain to him about the way the customers and staff were being treated. The day I went in there, the staff on the checkouts were blue with the cold... I complained to the manager... about the lack of heating, absolutely no letter of apology warning customers of it. Please see the post that was posted a few hours later, which then showed that a letter had been put up to apologise and warn customers of their lack of heating, and also the staff were given gloves to wear. I don't care about Tesco being an english company or not.. I just go where there is the best value for money, be it Lidl, Superquinn, Super Valu.. I'll go anywhere.

I have to say I have no problem with the stocking level, or the staff, I find the staff extremely polite especially the floor staff.

dm69

just driving past Lidl this morning looks like they are almost ready to open, i wonder are we in for a price war in tramore, hard to see all three supermarkets surving

patrickstarfish

dm69 wrote: »

just driving past Lidl this morning looks like they are almost ready to open, i wonder are we in for a price war in tramore, hard to see all three supermarkets surving

why not?
its another attraction to tramore !
people in the catchment area will come to tramore instead of going to the city, have you been on the link road in the city at peak times ?

even thogh we are in a recession its great to see develpoment in tramore and i think theres gonna be a school, a doctors and a bank going up on the tesco/lidl site !

happy days !!

dm69

i agree the more development the better, however im not a fan of ring road or these retail parks where they are not needed. Waterford City is a perfect example of a town centre which has been deserted by many retailers

maxpower1

im a worker on the shopfloor in tesco tramore and while its not the most glamarous of jobs im friendly to everyone who doesnt have a sour puss and bad manners treat the staff with respect you recieve some in return but dont go ranting and raving over heating its beyond the stores control or does teh store manager in ardkeen secretly work as a plumber in his sparetime?the day in question the staff were given an extra 5 min break for tea/coffee so we are treated grand in their dont comment on what you dont know!!

as for customer service i do everything i can for the customer if they want somethign i bring them to it if they need help i give it or always fidn someone who can!and some of ye here recognize that and i thank you!ive never once said i duno to a customer and if i have its quickly followed by ill find someone who does!

but once again where is teh staff get treated liek **** coming from,i always get days off i ask for if im late its understood no pointless arguments the managment work realy well with in general my manager is always polite says please and thanks makes ya feel your work is appreciated!believe me id have no bother tellin them where to stick their job if i wasnt treated well many of us would tell them where to stick it but its grand!

as for comparing us to tesco ardkeen tesco ardkeen is an extra store therefore its required to stock more brands wider ranges of goods etc

karenmaryobrien

I agree with Sully that once Tesco came along, Supervalu totally pulled their socks up which is no bad thing. So now in Tramore we have two pretty good supermarkets, rather than one sub-standard one (i.e Supervalu before Tesco's arrival).

I shop at both now - Tesco's good for stocking up on pastas, non-perishables etc. Supervalu have a nice bakery. I find they're both pretty good.

dannii

Sully wrote: »

Good to see the Tesco workers are posting here and defending the store though!

i agree with sully it is good to see the staff defending the store i cant see why they wouldnt its not easy to come on to a page like this and see what people are saying about them i.e muppets
i was in there doing my weekly shop today and regardless to what has been said i didnt see any gone off stock i went to the checkouts and everyone seemed happy.it was also perfectly warm!!

emz20

When it first opened started shopping there and seemed to be getting good value for money. Since then it has turned into a joke. They stock an item until it runs out and then never order it back in. On more than one occassion had no plastic bags to buy, or the small reusable ones. Staff watch you like a hawk if you dare to use self service. Feel like I've stolen something everytime I shop there.

Have changed back to supervalu and find way more bargains and polite friendly staff. Def not going near tesco again.

dm69

had just given Tesco a second chance over the last few weeks but today is the last straw.
I purchased fresh cod in Tesco on saturday and when i went to use it it was full of "cod worm", i know this is common and can not be prevented but when i went back today to get a refund i was refused for no real reason other than i did not have my reciept, i offered my clubcard so they could track that i had purchased it on Saturday but i was told NO.

Goodbye to Tesco forever hello again Supervalu

Sully

dm69 wrote: »

had just given Tesco a second chance over the last few weeks but today is the last straw.
I purchased fresh cod in Tesco on saturday and when i went to use it it was full of "cod worm", i know this is common and can not be prevented but when i went back today to get a refund i was refused for no real reason other than i did not have my reciept, i offered my clubcard so they could track that i had purchased it on Saturday but i was told NO.

Goodbye to Tesco forever hello again Supervalu

Was it Tesco branded? You can hardly expect them to refund it if not - a receipt is a requirement in place by all stores. No receipt - no refund. A policy every store in the country has. If its Tesco branded, then thats a different kettle of fish Tracking via clubcard would be very very hard.

I agree with self service but iv only noticed the one lady doing it. I think its more to do with people who cant use the machine rather then stealing, but its still annoying.

dm69

yes it was own brand from the fish counter with their label on it, and its not that difficult to see a record of purchases from the clubcard thats basically the purpose of a card to track what people are purchasing or not.
Anyway i posted my clubcard back to them yesterday. they can stick it up there windmill:mad:

Sully

dm69 wrote: »

yes it was own brand from the fish counter with their label on it, and its not that difficult to see a record of purchases from the clubcard thats basically the purpose of a card to track what people are purchasing or not.
Anyway i posted my clubcard back to them yesterday. they can stick it up there windmill:mad:

Thats pretty strange - would have assumed they would have taken it back when its clearly labelled Tesco!!

As for the clubcard, that system is usually automated. Im sure there are privacy laws against people looking at what your buying manually! So it couldnt be a simple "Look it up on the clubcard system".

It does bug me being watched when on the self service machines but its only ever been from the one person and I assume its more for people who haven't a clue how to use the machine.

joe250

Sully wrote: »

It does bug me being watched when on the self service machines but its only ever been from the one person and I assume its more for people who haven't a clue how to use the machine.

I Think the same person is watching me at the self service machine.
I have had products taken from my hands and scanned by that person.
One day i was going to tell her to F*CK OFF

pommers

It's there job lads, they are only been helpfull, ye would moan if there was no one there to help:rolleyes:

dm69

self service tills!! i thought ye were all such fans of tesco giving so many jobs to tramore i would be a shock to even see the tills.
Four self serivce tills one staff member, what would happen if this was the case in all retail outlets, self service just one supervisor.
Simple it means less jobs.:mad::mad::mad::mad: