how long until the esb cut your supply off??

monty_python

hi. this might be the wrong section for this
mods please move if it is..


my esb bill is 1 month overdue... how long do i have untill they cut me off??????

dudara

Not sure where is best, but moved to Consumer Issues.

dudara

monty_python

where is consumer issues??? i cant find it!!

Del2005

monty_python wrote: »

hi. this might be the wrong section for this
mods please move if it is..


my esb bill is 1 month overdue... how long do i have untill they cut me off??????

AFAIK they have to get a court order to disonnect ESB or water. 1 month overdue isn't too bad, we've missed paying the odd bill all they do is add it onto the next one.

dudara

You're in it right now. I've moved the thread there for you.

monty_python

dudara wrote: »

You're in it right now. I've moved the thread there for you.

cool

monty_python

Del2005 wrote: »

AFAIK they have to get a court order to disonnect ESB or water. 1 month overdue isn't too bad, we've missed paying the odd bill all they do is add it onto the next one.

even cooler!!
ill pay them in janurary so!!

Biggins

Same here. I have missed paying ESB bills simply because I have lost the bill through my own stupidity and I was too lazy and tired to contact ESB to get them to resend it.

They add the previous amount on to your next bill.
After that if you still won't pay up given enough time, they start getting more serious.

amcalester

i was told a few years ago about telecom eireann that because it was deemed an essential utility in the house and they were a state company even if they did disconnect you theu have to reconnect you when you ask them to. Assume the same would be true for ESB.

Could have been bullsh1t though.

dh0661

AFAIK if you are disconnected there is a hefty reconnection fee.

jor el

Don't think they need a court order for it. Some friends of mine were cut off a few years back, after they hadn't paid the bill for about 2 months.

If it's due, pay it now. Reconnection is subject to a fee of several hundred euro. Not something you want to do.

TheZohanS

You'll be grand. I went aw to Australia for 5 months and completely forgot about the ESB bill.

I came home to a few letters saying the bill was overdue but they didn't cut me off.

I rang them up and asked them to send me out an up to date bill so I could pay the lot, they said it was ok just pay the next one that was due in a few days.

Welease

My recommendation to you would be to speak to them. Most companies are pretty good about working out payment terms if there is an issue, and you may find they offer more suitable payment plans for your current circumstances.. They only tend to push for disconnection if you appear to be ignorning them.

gerrycollins

ill take it you cant/wont pay this months?

thats grand they will add it to next periods and even of you only pay off next periods and leave the original unpaid they will continue to add it to subsequent bills.

if you leave a few outstanding they will call you and are very obliging asking that you only pay an increased(not the full) amount to start working into the outstanding amount.

beware if you are supplied by some one outside ESB they are not so forgiving.

Del2005

amcalester wrote: »

i was told a few years ago about telecom eireann that because it was deemed an essential utility in the house and they were a state company even if they did disconnect you theu have to reconnect you when you ask them to. Assume the same would be true for ESB.

Could have been bullsh1t though.

Phones can be cut off without warning and even after only missing payment by a few days, happened us when I was young. They used to block outgoing calls for a few days then incoming also. This was back in the day when the goverment owned it, with private owners I'd say they'd disconnect you quicker.

gerrycollins wrote: »

beware if you are supplied by some one outside ESB they are not so forgiving.

Electricity and water can't be cut off without a court order, everything else can be, doesn't mater who supplies it. Non ESB providers may not be as easy going as ESB with missed payments but they can't just cut you off.

cute_cow

If you're findsing it hard to pay for your ESB bill, they do have an EasyPay card. Means you can go into the post office or shop and pay some off every week.

Most weeks put a few bob on it, and come bill time, its either very little or I am in credit. You just call up ESB and ask them to send you out one.

foggy_lad

Del2005 wrote: »

Phones can be cut off without warning and even after only missing payment by a few days, happened us when I was young. They used to block outgoing calls for a few days then incoming also. This was back in the day when the goverment owned it, with private owners I'd say they'd disconnect you quicker.



Electricity and water can't be cut off without a court order, everything else can be, doesn't mater who supplies it. Non ESB providers may not be as easy going as ESB with missed payments but they can't just cut you off.

https://www.esb.ie/esbcustomersupply/residential/your_account/disconnection_policy.jsp
according to the E.S.B. website they can cut supply for non payment(they make no mention of court orders)

Kat1170

EasyPay in the post office and on line are the easiest ways to pay. Just put a little off your bill whenever you can, surprising how it adds up.

Del2005

foggy_lad wrote: »

https://www.esb.ie/esbcustomersupply/residential/your_account/disconnection_policy.jsp
according to the E.S.B. website they can cut supply for non payment(they make no mention of court orders)

Of course their not going to tell you they can't cut you off without a court order, why would anyone pay.

Del2005

cute_cow wrote: »

If you're findsing it hard to pay for your ESB bill, they do have an EasyPay card. Means you can go into the post office or shop and pay some off every week.

Most weeks put a few bob on it, and come bill time, its either very little or I am in credit. You just call up ESB and ask them to send you out one.

Kat1170 wrote: »

EasyPay in the post office and on line are the easiest ways to pay. Just put a little off your bill whenever you can, surprising how it adds up.

Are you still on the standard ESB rates with this or do you pay more? Only interested because of the recent UK report where people on pay meters where paying the most.

gerrycollins

Del2005 wrote: »

Of course their not going to tell you they can't cut you off without a court order, why would anyone pay.

from personal experience they dont need a court order.

ytpe2r5bxkn0c1

Del2005 wrote: »

AFAIK they have to get a court order to disonnect ESB or water. 1 month overdue isn't too bad, we've missed paying the odd bill all they do is add it onto the next one.

Completely wrong. ESB does not need a court order to disconnect, however it is the final action following many attempts to collect or make arrangements for phased payments if the customer is in trouble. If this is the first bill which is late being paid and does not includen any arrears then there will be no action but I'd recommend clearing it before the next one comes out as you would be on strike one if you have a bill in arrears and it affects credit rating and future follow up procedures if you miss paying a bill.

Fiona24

Hi All,

How do you get an Easypay card

ytpe2r5bxkn0c1

Fiona24 wrote: »

Hi All,

How do you get an Easypay card

Phone 1850 372 372 (1850 ESB ESB)

AARRRGH

A moronic ex-flatmate (and ex-friend) of mine asked can she keep the ESB bill in my name. I assumed she wouldn't take the piss.

Well, over one year later in her place (my old flat) I discover she hadn't paid the bill in over one year... The latest bill was about €1,500.

(This was the girl who used to sleep with random homeless guys if anyone has read my previous posts about her!)

Anyway, her ESB supply hadn't been cut off yet.

EDIT: After thinking about this, she also screwed me over on the phone bill and NTL bill. This girl used to be in a relationship for about three years with another boards.ie user who I know. She must have cheated on him at least 300 times in those three years (she used to go out to the street at night by herself and bring home strangers.) She told me she never used condoms as she was "getting revenge" on men. To this day I still contemplate whether I should tell the boards.ie user about this. He thinks she was an innocent thing.

EDIT2: I had to get that off my chest. Sorry!!

mik_da_man

I can also confirm that the ESB do not need a court odrer of any kind to cut your supply.
How long it takes would depend on your payment history.
You'll get a few calls/letters advising to pay by a certain date or be cut off.
Then one day a ESB van will pull up outside and Bang - you're cut off!

AARRRGH

Riley Scary Kitty wrote: »

Do us all a favour and add an EDIT3 to delete all that tripe!:mad:

I've just read some of your previous posts and being rude appears to be your common method of communication!

Chill. :pac:

AARRRGH

Riley Scary Kitty wrote: »

Monty P asked a civil question and I gave a factual civil answer, as was the case with Fiona's question; so I don't know where you're coming from!
You're the one who, totally off topic, is casting aspersions on somebody.

(Apologies Mods for Off Topic but had to reply. Will delete after allowing time to be read.)

I'm talking about your posts in previous topics. Click your username followed by "Find more posts by Riley Scary Kitty"...

Anyway, take it to PM or a mod if you have an issue with my posts.

Emerald Lass

TheZohan wrote: »

You'll be grand. I went aw to Australia for 5 months and completely forgot about the ESB bill.

I came home to a few letters saying the bill was overdue but they didn't cut me off.

I rang them up and asked them to send me out an up to date bill so I could pay the lot, they said it was ok just pay the next one that was due in a few days.

the reason they didn't disconnect you is probably because although there was an o/s bill, there were not new additional charges cos no one was using the leccie. If you owed them money, and then the bill continued getting bigger each month then I am sure they would cut you off.

also I suppose it depends on how much you are overdue by - if its €100 you will probably get more grace period than if you owe €500!

tenants of mine moved out owing €780 to ESB - I rang them when the bill came and advised them that the tenant was no longer in the house. Girl on the end of the phone said it was lucky I rang as they were ready to disconnect! They then give you 7 days after they disconnect the supply, after this if you still don't pay they come and put a lock on the meter, meaning that you have to pay €100 to have the lock removed and get reconnected, plus any monies outstanding.

My advice is give them what you can manage - ring them and let them know, and even if you can only manage €5 or €10 each week chip away at the bill - once they see you are paying them regularly and trying to clear the arrears you have a better chance that they will not cut you off.

As for the not being legally able to cut you off - not so sure about that, as I know of a few people who have been cut off. They need a court order to pursue the money, but as you are pnly paying for a service, I assume a service can be withdrawn by the provider if you are not paying for it??? I may be wrong, I honestly don't know the legalities of it, so just making an observation. but I do know of people who have been cut off, so it does happen.

angelfire9

Del2005 wrote: »

Phones can be cut off without warning and even after only missing payment by a few days, happened us when I was young. They used to block outgoing calls for a few days then incoming also. This was back in the day when the goverment owned it, with private owners I'd say they'd disconnect you quicker.



Electricity and water can't be cut off without a court order, everything else can be, doesn't mater who supplies it. Non ESB providers may not be as easy going as ESB with missed payments but they can't just cut you off.

This is NOT TRUE
I used to pay all my bills by direct debit when i switched banks the DD's should have switched with me, all but one did.. the ESB i missed 2 payments and was cut off (NO COURT ORDER NECCESSARY), to be fair they did send letters to warn me but i didn't open them cos i assumed it was either spam or bills that were being paid by DD
The reconnect fee is €75+ VAT

foggy_lad

also you do not need an easypay card to pay off in smaller amounts just go into any post office with the bill and they can use that to pay any amount off your bill and staple your receipt to it so you know how much is paid and remaining.

Davy

dh0661 wrote: »

AFAIK if you are disconnected there is a hefty reconnection fee.

Reconnection Fee ex vat €86.00 inc vat €97.61
Disconnection Fee ex vat €84.00 inc vat €95.34

pred racer

Del2005 wrote: »

AFAIK they have to get a court order to disonnect ESB or water. 1 month overdue isn't too bad, we've missed paying the odd bill all they do is add it onto the next one.

dunno about water, but the esb can disconnect you for non payment without recourse to the courts.(believe me i know:o ) my esb bills are small now, so i normally only pay them every second bill. i wouldnt worry about it

josh59

mik_da_man wrote: »

I can also confirm that the ESB do not need a court odrer of any kind to cut your supply.
How long it takes would depend on your payment history.
You'll get a few calls/letters advising to pay by a certain date or be cut off.
Then one day a ESB van will pull up outside and Bang - you're cut off!

They don't need a court order - a relative of mine sent in overstated readings in error (included the fractions wheel on the meter in the reading) and the bill went up to a few grand. There was a direct debit set up to pay the bill which of course hopped a few times. For one reason or another which I wont go into here the power was cut off to the house despite letters being sent.

However once a corrected reading was given to them and the bill was then MUCH less than they had been billed power was restored - had to pay the re-connection fee all the same

DannyKing

AARRRGH wrote: »

A moronic ex-flatmate (and ex-friend) of mine asked can she keep the ESB bill in my name. I assumed she wouldn't take the piss.

Well, over one year later in her place (my old flat) I discover she hadn't paid the bill in over one year... The latest bill was about €1,500.

(This was the girl who used to sleep with random homeless guys if anyone has read my previous posts about her!)

Anyway, her ESB supply hadn't been cut off yet.

EDIT: After thinking about this, she also screwed me over on the phone bill and NTL bill. This girl used to be in a relationship for about three years with another boards.ie user who I know. She must have cheated on him at least 300 times in those three years (she used to go out to the street at night by herself and bring home strangers.) She told me she never used condoms as she was "getting revenge" on men. To this day I still contemplate whether I should tell the boards.ie user about this. He thinks she was an innocent thing.

EDIT2: I had to get that off my chest. Sorry!!

Have you got her phone number?

Fnergg

Just to confirm: neither ESB nor any other supplier requires a Court Order to disconnect supply for non-payment.

Easypay cards have been mentioned as a convenient way of paying towards your ESB bill but an even better way in my view is the new Laser online service from ESB Customer Supply:

https://www.esb.ie/esbcustomersupply/residential/your_account/pay/startPayInit.do

A useful budgeting method is to divide your average bill by 8 (there are 8 weeks in the average bill) and make an online payment of that amount every week. When the bill issues it will have been substatially paid off or even in credit.

Regards,

Fnergg

pierrot

What about if you don`t pay for 6 months then move out?:eek:

ditchdigger

Pay something like ten euro off if aren't going to pay it all. You can do this at the post office. Do anything possible not to get cut off. If you get put on one of those card meter yokes you will be paying more for each unit of electricity.

Smartiesxxx

Del2005 wrote: »

Phones can be cut off without warning and even after only missing payment by a few days, happened us when I was young. They used to block outgoing calls for a few days then incoming also. This was back in the day when the goverment owned it, with private owners I'd say they'd disconnect you quicker.



Electricity and water can't be cut off without a court order, everything else can be, doesn't mater who supplies it. Non ESB providers may not be as easy going as ESB with missed payments but they can't just cut you off.

ESB do not require a court order to cut you off, however they are more understanding than most utilitiy companies. Their credit terms indicate that payment is due within 14 days from the issue date of a bill but in the current economic climate I have found them to be one of the more accomodating companies to deal with. Having read their terms and conditions of supply which are available for viewing on esb.ie, they can cut you off once you breach the fourteen day credit terms-that said they tend to allow room for manouerve. I recently found myself in arrears due to sheer neglect and they were kind enough to contact me via a phone call to advise that my bill was overdue. I wasn't in a position to pay on the spot so they agreed to accept payment in a weeks times. Outstanding customer service and I look forward to the day the CER releases the chain and allows them to compete price wise now that the domestic market is properly open. Cheap prices do not compensate for the poor service provided by the likes of Bord Gais.

Rev. BlueJeans

Spot on, and kudos for actually taking the time to understand the way the market structure has been forced upon some of the energy providers in it.

I deal with all of the energy providers daily, and ESBCS are by far the most accommodating. The others will and have issued disconnection orders on foot of one unpaid bill. Business customers get even less latitude (strange given that they were strategically targeted by the new suppliers initially).

It's worth noting too that there is little difference overall in electricity charges in the medium term, when standing charges ,and the fact that the guarantee runs out in just over six months time are taken into account.

Cabaal

ESB is like your phone line, your paying a utility company for the service if you don't pay they can cut it off...they don't need any court order to do this.

Its perfectly legal for them to cut off a non-paying customer

PANADOL

what happens if you go up on a pole and reconnect yourself one thing is you save 1780 but what are the legal implications?

Ste.phen

PANADOL wrote: »

what happens if you go up on a pole and reconnect yourself one thing is you save 1780 but what are the legal implications?

Well, it's theft for a start, and dangerous, and probably illegal under the heading of tampering with ESB equipment?

PANADOL

Ste.phen wrote: »

Well, it's theft for a start, and dangerous, and probably illegal under the heading of tampering with ESB equipment?

yes all the above is obivious but from the point of what would actually happen from a legal point of view could you be more specific, ie do you go to prison , fines etc. The esb are looking for 2k from me house is just 30 ft from the esb pole ,how can they charge that much?they disconnected me for a bill of 60 pounds 12 years ago,so i got the house rewired 3 years ago And what makes it worse they wont except stage payments,money up front, not much options here

Davy

If the house has been disconnected all this time, it will be treated as a new connection so its probably going to be a underground cable rather than overhead.

If you did manage to reconnect the service at the pole, you would also have to disconnect the tails at the meter, or it will catch up with you eventually, so that's 2 illegal acts.

I remember hearing you can get 2 years in prison for fiddling the meter but i haven't heard of anyone going to prison for it.

Shelflife

i recently opened a new business, we dug the holes , laid the cables, all the esb had to do was hook up both ends .

cost €5200. go figure

ytpe2r5bxkn0c1

Shelflife wrote: »

i recently opened a new business, we dug the holes , laid the cables, all the esb had to do was hook up both ends .

cost €5200. go figure

Relevance to topic? If it was a business connection then load factors involving station cubicles and line transformer uprates were probably involved but you won't see it. Not that I think you want to see it - just rant. :P

Panadol wrote:

what happens if you go up on a pole and reconnect yourself one thing is you save 1780 but what are the legal implications?

Fined for theft (and there have been prison sentences) plus you will also have to pay for the charges for electricity that they have estimated you have used that has not been recorded.
A really stupid and dangerous idea.

Shelflife

Riley Scary Kitty wrote: »

Relevance to topic? If it was a business connection then load factors involving station cubicles and line transformer uprates were probably involved but you won't see it. Not that I think you want to see it - just rant. :P


Relevant to the previous 3 or 4 posts, load factors not an issue as we moved into a new building 10 ft infront of an existing building which was going to be removed from the network.

jor el

Shelflife wrote: »

Relevant to the previous 3 or 4 posts,

Irrelevant, since a business cannot be a consumer, and the experience is not comparable.

ytpe2r5bxkn0c1

Shelflife wrote: »

Relevant to the previous 3 or 4 posts, load factors not an issue as we moved into a new building 10 ft infront of an existing building which was going to be removed from the network.

Still irrelevant to "How long until the ESB cut your supply off??".
You had the exact load requirements as a derelict building? The CER sets the Standard Connection Fee so maybe start a thread on Regulation of the Energy Market!

Shelflife

fair enough, but why answer panadols question which was also irrelevant to the ops question?

who said the building was derelict? as it happens it was a functioning business. so it was a transfer one off the network and one on the network.