withdrawing from Ladbrooks

Macspower

I lodged to ladbrooks to qualify for Killarney... now that objective is completed I want to withdraw.. I also got a touch in a small tourney so it's a little more than lodged

I lodged via laser card but they tell me i cant withdraw to laser? anyone else find this.... they want me to setup a bank transfer but it could take a week or 2 to arrange they say....

ideas? they also wont let me transfer to my neteller account

Macspower

copy of chat...




is there anything I can do apart from find a shop and go ask for it?

nicnicnic

had a similar conversation today on live chat with them, eventually i set up my bank details which there operator said was my only option, then tried to withdraw with no joy. Was to annoyed to get back onto them. They told you that it takes them to weeks to link to the bank account Paul ?

Macspower

he said they need to verify my bank account first before i can withdraw to it.... this can take up to 48 hours... so my guess is a withdrawal after that will take another few days....

why cant i just withdraw to laser I wonder?

They tell me I can change to neteller when my account balance is at 0. why cant I cange now I asked and was told I can only with draw via original lodgement method which they dont allow either....

worst I've ever seen.... not recommended

nicnicnic

Macspower wrote: »

he said they need to verify my bank account first before i can withdraw to it.... this can take up to 48 hours... so my guess is a withdrawal after that will take another few days....

why cant i just withdraw to laser I wonder?

They tell me I can change to neteller when my account balance is at 0. why cant I cange now I asked and was told I can only with draw via original lodgement method which they dont allow either....

worst I've ever seen.... not recommended

yeah its a bit ridicules, I lodged with laser to, went through asking them moneybookers/neteller ect for withdrawal, I'm thinking its policy decision from the sportsbetting side to make it as difficult to withdraw in the hope that punters re-invest winnings. I will never use them again for anything

doke

I've always used Neteller for my Laddies withdrawals, but I guess I must have set it up at the start. Had trouble withdrawing from Party on the grounds that the credit card company didn't allow it.

At least you know how not to chip dump now

dannydiamond

Withdrawing money from Ladbrokes was,and obviously still is like pulling teeth.

Sorry for asking the obvious but why don't you just go into one of the shops?
I warn you now though make sure to have your laser card with you and your account card(if they sent you one) and make sure you have at least 15 minutes to spare in there.

Macspower

just found this on their banking page.... this is all I want to do....

Returns to Debit cards
Funds previously deposited by Debit card will be returned to the same card - you are able to complete this procedure automatically whilst online. To withdraw funds, click on 'Cashier' within the Poker and select 'WITHDRAW'. Normal bank clearing arrangements apply. Some banks may also impose their own charges for receiving and sending funds, which we are unable to cover. Please check with your bank for details.

will contact them in the morning and let you know how i get on...

Conbro

I wouldnt be too hard on Ladbrokes over this its not their fault AIB wont accept payments to be made onto laser cards. I had this problem myself when I played on Laddies and had to withdraw by bank transfer. It didnt bother me because it goes into the same account. Sure its a minor inconveniece having to provide additional information but its actually a very fast and efficient service once set up and better than waiting weeks for a cheque to clear from some of the sites. As for changing payment methods, is it not standard procedure with many sites to insist on a 0 balance before changing the method in which you deposit and withdraw. Certainly Paddy Power put me through the same nonsense.

Macspower

dannydiamond wrote: »

Withdrawing money from Ladbrokes was,and obviously still is like pulling teeth.

Sorry for asking the obvious but why don't you just go into one of the shops?
I warn you now though make sure to have your laser card with you and your account card(if they sent you one) and make sure you have at least 15 minutes to spare in there.

probably end up doing this but shouldn't have to....

I have accounts with at least 10 or more poker sites and none of them require me to visit their shop to withdraw... most of them require you to withdraw by original deposit method which is fair enough and it's all I want to do...

they are telling me they cant do this so I've suggested neteller but they cant do this either.... what teh guy said is not true... he said laser dont accept transfers.... We all know they do...

Macspower

Conbro wrote: »

I wouldnt be too hard on Ladbrokes over this its not their fault AIB wont accept payments to be made onto laser cards. I had this problem myself when I played on Laddies and had to withdraw by bank transfer. It didnt bother me because it goes into the same account. Sure its a minor inconveniece having to provide additional information but its actually a very fast and efficient service once set up and better than waiting weeks for a cheque to clear from some of the sites. As for changing payment methods, is it not standard procedure with many sites to insist on a 0 balance before changing the method in which you deposit and withdraw. Certainly Paddy Power put me through the same nonsense.

but I can withdraw to my laser card on every other site that I deposit to??

Conbro

Sorry for asking the obvious but why don't you just go into one of the shops?
I warn you now though make sure to have your laser card with you and your account card(if they sent you one) and make sure you have at least 15 minutes to spare in there

The other thing to note about withdrawing from shops is that if you want to withdraw over e200 you must call customer service in advance for clearance on your account.

Conbro

but I can withdraw to my laser card on every other site that I deposit to??

really? I've only deposited by Laser to Lads and Party, neither of which would allow me to withdraw onto the same card

phantom_lord

i deposited with my laser card on gjp and was able to withdraw to it.

edit: and i'm with aib.

Macspower

phantom_lord wrote: »

i deposited with my laser card on gjp and was able to withdraw to it.

GJP and PPP are definates as I've done it recently on both...

I'm not talking megabucks here.... I mean i lodged 100 quid to qualify for Kilarney and have done that and now want to withdraw 200 or so.....

Conbro

Paul if you give them your bank account details I wouldnt expect you to be waiting more than a week for your first withdrawal. After that 3 days is pretty much standard

Mellor

I withdrew to moneybookers from laddies, no problems, took 3 days.


Paul, you best option is probably to go into a laddies shop and withdraw from there.

Macspower

Ok spoke to them this morning.... pointless exercise...... looks like I'm off to find a laddies shop (Not as easy for those of us outside the pail!)

they say it is their policy not to withdraw to laser as they only accept it for lodging... Also the cant/wont change my method of payment to neteller until my account balance is zero... only bank transfer available but I have to send in ID and all that stuff first and then wait for my account to be verified...

As I wont be using them again I'm just going to find a shop and get my money off them..

Mellor

Mac, do these help?

Clane
"Main St. Clane, Co. Kildare"

Kill
"Main St. Kill, Co. Kildare"

Monasterevin
"Main St. Monasterevin, Co. Kildare"

Rathangan
"Main St. Rathangan, Co. Kildare"

Kildare Town
"Main St. Kildare Town, Co. Kildare"

Kilcullen
"Main St. Kilcullen, Co. Kildare"






if not, more here
http://shops.ladbrokes.com/en/shop-locator

Macspower

Mellor wrote: »

Mac, do these help?

Clane
"Main St. Clane, Co. Kildare"

Kill
"Main St. Kill, Co. Kildare"

Monasterevin
"Main St. Monasterevin, Co. Kildare"

Rathangan
"Main St. Rathangan, Co. Kildare"

Kildare Town
"Main St. Kildare Town, Co. Kildare"

Kilcullen
"Main St. Kilcullen, Co. Kildare"






if not, more here
http://shops.ladbrokes.com/en/shop-locator

thanks Mellor.... they do indeed... off to Kill with me later....

BigCityBanker

It amuses me how often people complain and give out about withdrawal methods from online gaming companies. Get with it people, its 2008. Have a scanned copy of your passport, utility bill, and your bank wiring details handy on your PC and then its a painless exercise.

All this huff and puff and misinformation about banks not allowing withdrawals to lasers etc is tiring. The online gaming companies dont enjoy the admin work at the back end any more than you enjoy having to organise scanned copies of documents (or faxed copies if you are so inclined). They are obliged to establish certain information about the customers id.

Macspower

BigCityBanker wrote: »

It amuses me how often people complain and give out about withdrawal methods from online gaming companies. Get with it people, its 2008. Have a scanned copy of your passport, utility bill, and your bank wiring details handy on your PC and then its a painless exercise.

All this huff and puff and misinformation about banks not allowing withdrawals to lasers etc is tiring. The online gaming companies dont enjoy the admin work at the back end any more than you enjoy having to organise scanned copies of documents (or faxed copies if you are so inclined). They are obliged to establish certain information about the customers id.

understandable regarding id and I have no prob providing it... but don't like being told by them that a withdrawal to laser is not allowed by the bank...

perhaps you could clear this one up? do ppp allow withdrawal to laser? or is it as ladbrooks tell me and not allowed by the banks...

BigCityBanker

Macspower wrote: »

understandable regarding id and I have no prob providing it... but don't like being told by them that a withdrawal to laser is not allowed by the bank...

perhaps you could clear this one up? do ppp allow withdrawal to laser? or is it as ladbrooks tell me and not allowed by the banks...

Yes PP do allow withdrawal to laser.

there is nothing in the chat that says AIB do not allow withdrawal to laser for Laddies customers. The magic 'They' are referred to. Maybe that refers to laddies best practice?

Also - withdrawal to laser and Bank Transfer are the same thing in this instance from the customers perspective, the only difference is the up front requirement.

CelticPhantom

Macspower wrote: »

... off to Kill with me later....

Sounds ominous.........

Have you been watching too much Dexter lately???

Macspower

CelticPhantom wrote: »

Sounds ominous.........

Have you been watching too much Dexter lately???

lol ... very sharp,...... sharm hmmmmmm... the monster inside me....

just finished season 2 this week ... It was an excellent season

nicnicnic

Conbro wrote: »

I wouldnt be too hard on Ladbrokes over this its not their fault AIB wont accept payments to be made onto laser cards. I had this problem myself when I played on Laddies and had to withdraw by bank transfer. It didnt bother me because it goes into the same account. Sure its a minor inconveniece having to provide additional information but its actually a very fast and efficient service once set up and better than waiting weeks for a cheque to clear from some of the sites. As for changing payment methods, is it not standard procedure with many sites to insist on a 0 balance before changing the method in which you deposit and withdraw. Certainly Paddy Power put me through the same nonsense.

I withdraw from betfair with an AIB laser regularly as I don't like leaving funds in the my betting account

eoin-dubh

Macspower wrote: »

he said they need to verify my bank account first before i can withdraw to it.... this can take up to 48 hours... so my guess is a withdrawal after that will take another few days....

why cant i just withdraw to laser I wonder?

They tell me I can change to neteller when my account balance is at 0. why cant I cange now I asked and was told I can only with draw via original lodgement method which they dont allow either....

worst I've ever seen.... not recommended

Laddies 2 years ago use to allow deposit/withdrawal via laser. Then they stopped this method (admin costs)........ said funds could be only withdrawn via bank transfer/cheque or moneybookers (yet they still displayed the laser logo on their site !)

So they've done a u-turn in allowing deposits via laser (to reg for Killarney) !!

and then you get the grief in trying to withdraw.........

bah........CRAI !!

and Betfair allow you to register 3 cards !


Ladjokes never cease to surprise.............

herewegoagain

Ladborkes are donks..Paddy Power is where its at:rolleyes:

xbox36016

viva la pappy power life or let die

herewegoagain

xbox36016 wrote: »

viva la pappy power life or let die

KTHXBAI

Samba

BigCityBanker wrote: »

It amuses me how often people complain and give out about withdrawal methods from online gaming companies. Get with it people, its 2008. Have a scanned copy of your passport, utility bill, and your bank wiring details handy on your PC and then its a painless exercise.

All this huff and puff and misinformation about banks not allowing withdrawals to lasers etc is tiring. The online gaming companies dont enjoy the admin work at the back end any more than you enjoy having to organise scanned copies of documents (or faxed copies if you are so inclined). They are obliged to establish certain information about the customers id.

Who obliges them? No one actually does except in the case of casino governing bodies, outside of that online poker rooms are not obliged to see your details they generally do it for one of two reasons.

1. It's as good as a customers signature or pin (almost) and it's hard for customers charge back requests to be validated when an online gaming company has all their information that could only have been acquired through direct card holder contact.

2. It gives them some form of protection from groups of people targeting online companies for money laundering purposes.

Enough mis-information already


All in all i do agree with you, get with the plan folks as it's standard practice in the industry nowadays. I would not however recommend that you keep such sensitive information in a desktop folder particularly to those who are less I.T security savy. Store that information on a removable device unless you are comfortable with your level of PC security.

Macspower

ok guy thanks for the help....

summary and ending...

I lodge by laser card...
I try to withdraw by same method as lodging... they tell me this is not allowed
they suggest a bank transfer which might take up to 2 weeks while my account is verified...
I suggest neteller instead but I cant change payment method until my account is at 0 balance??
I offer other methods of withdrawal but am told I now need to go to a ladbrooks shop..

So off I go yesterday and god help the poor girl in Ladbooks in Kill in Co.Kildare... she did everything to try and help me make my withdrawl.... she phoned and held and phoned and held and waited for a call back and phoned again and again and then got my drivers licence and phoned again and read out all sorts of stuff from my drivers licence... and then waited and waited..... all the time she was also processing new bets and paying out .... she was really really apologetic and said she thought it was crazy..... 35 mins later and a lot of hoop jumping my few bob was paid out with her sincerest apologies and suggestions to open PP account as they allow transfer to laser cards...

Only good news is my next withdrawl she says will be easier...

overall very poor IMO

DeVore

Also, do NOT keep copies of your passport and utility bills scanned on your hard drive. If you really MUST do that, zip them in an encrypted .zip file (its actually extremely easy, use 128 bit encryption) or use vault/encrypted virtual hardrive.

I'm not paranoid but passport and money stuff doesnt get left in the hands of Mr Gates' woeful security model.

DeV.

Sparks43

i play laddies as my main site and tbh after you deposit and withdraw once you will have no probs after

if you plan to use the site again then request a tbs card makes things a lot easier

glad its sorted and ill see you at the bar in killarney:cool:

aya14

nicnicnic wrote: »

I withdraw from betfair with an AIB laser regularly as I don't like leaving funds in the my betting account

really? betfair wouldn't let me withdraw to my laser card. had to get a cheque:mad:

zuroph

went to lodge to register last night and they wouldnt let me change to mastercard until i had emptied the balance i had lodged from paypal. ridiculous, they wont even TAKE your money now.