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Would you boycott restaurants that include a Service Charge

  • 09-09-2008 6:33pm
    #1
    Closed Accounts Posts: 292 ✭✭


    As if eating out in Ireland is not already overpriced now eateries are increasing their already pointless service charge.

    Read here.
    http://www.irishtimes.com/newspaper/...629608081.html

    Myself and my friends have already decided to boycott anywhere with a service charge. If you want to tip its up to you. It should never be assumed (which it is with a service charge) that you are going to pay a percentage of the bill as a tip. I thought tipping was to reward the waiter for service above and beyond what they already get paid for (we're in Ireland, not America). It seems now that waiters expect a tip before they start, even though they are on a minimum wage already.

    Read here
    http://www.boards.ie/vbulletin/showthread.php?t=2055368653


    What we do when we ring up now is ask if they charge a service charge. If they do we just say, "sorry but im looking for somewhere, where its my choice of how much i leave for a tip" and ring the next place.

    So would you boycott places that charge service charges, where they are effectively taking the decision to tip away from the customer?

    Would you boycott restaurants who charge a service charge? 48 votes

    Yes, Boycott them and decide myself about tipping or not.
    0% 0 votes
    No, We should not be allowed to decide ourselve on a tip.
    100% 48 votes


«1

Comments

  • Registered Users, Registered Users 2 Posts: 10,992 ✭✭✭✭partyatmygaff


    Khan you know what i think of this already so........

    A service charge is the only way a waiter is guaranteed a fair pay (My restaurant has none so...)


    10% isnt too much to ask for,
    You want food with no extra service charges get some fast food
    you want service?

    THEN PAY FOR IT.


  • Closed Accounts Posts: 292 ✭✭KhanTheMan


    Khan you know what i think of this already so........

    A service charge is the only way a waiter is guaranteed a fair pay (My restaurant has none so...)


    10% isnt too much to ask for,
    You want food with no extra service charges get some fast food
    you want service?

    THEN PAY FOR IT.

    This isnt about tipping or not tipping. This about the customer having the choice of tip amount. They can still tip if they want to but as much as the CUSTOMER feels is deserved, not the as part of the bill.


  • Registered Users, Registered Users 2 Posts: 2,808 ✭✭✭Ste.phen


    Something my boss noted recently:
    Restaurants are the only place where you not only don't get a discount for buying in bulk, they actually increase the price!


  • Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    Khan you know what i think of this already so........

    A service charge is the only way a waiter is guaranteed a fair pay (My restaurant has none so...)


    10% isnt too much to ask for,
    You want food with no extra service charges get some fast food
    you want service?

    THEN PAY FOR IT.

    i already pay a lot more in a restaurant before any service charge is added on

    a restaurant that charges a service charge is really just trying to make themselves look cheaper than they are by printing their prices at 90% of their true amount

    maybe the restaurants should pay them a fair wage rather than having them depend on hand outs


  • Registered Users, Registered Users 2 Posts: 4,387 ✭✭✭EKRIUQ


    Something my boss noted recently:
    Restaurants are the only place where you not only don't get a discount for buying in bulk, they actually increase the price!

    To be honest I think its false advertisement of there prices.

    For a a party of 7
    Steak in menu for €20(WRONG)

    Steak €20 plus €2.50 service charge(12.5%) so the real price you have to pay €22.50

    If your going to charge for it do it in the Menu list


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  • Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    and with service charges i always wonder how much of it the waiters see. Do they keep track of all their customer receipts throughout the month and submit them for 10% of the figure to be added to their wages


  • Registered Users, Registered Users 2 Posts: 17,784 ✭✭✭✭A Dub in Glasgo


    Khan you know what i think of this already so........

    A service charge is the only way a waiter is guaranteed a fair pay (My restaurant has none so...)


    10% isnt too much to ask for,
    You want food with no extra service charges get some fast food
    you want service?

    THEN PAY FOR IT.

    Are you for real?

    Pay the staff minimum wage, price your menu to reflect that and leave the choice of tipping up to the customer.

    Pretty strange business model you work on


  • Registered Users, Registered Users 2 Posts: 6,269 ✭✭✭Rowley Birkin QC


    It really bugs me also when the service charge is included.

    I base my tipping on how the waiter or waitress has performed, simple as that really. For instance I was in the Hilan resturaunt yesterday on Capel St. and the service was excellent, the tip reflected this.


  • Closed Accounts Posts: 7,669 ✭✭✭Colonel Sanders


    I brought up the same point here


  • Registered Users, Registered Users 2 Posts: 6,441 ✭✭✭jhegarty


    A service charge is the only way a waiter is guaranteed a fair pay (My restaurant has none so...)


    So you don't get paid minimum wage ?


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  • Registered Users, Registered Users 2 Posts: 6,269 ✭✭✭Rowley Birkin QC



    A service charge is the only way a waiter is guaranteed a fair pay (My restaurant has none so...)

    No, if the waiter does his job well he should get a decent tip. Sorry if that sounds harsh but if it's not paying well enough find alternative employment.


  • Closed Accounts Posts: 764 ✭✭✭xbox36016


    bigkev49 wrote: »
    No, if the waiter does his job well he should get a decent tip. Sorry if that sounds harsh but if it's not paying well enough find alternative employment.

    whare you evar a waiter its not ass esay ass you might think and i nead to get my 10% to make ends meat so thare


  • Hosted Moderators Posts: 5,555 ✭✭✭tSubh Dearg


    I've asked in restaurants where the service charge goes to. If I am told that it goes to the staff, then I leave, but I won't add any extra tip, unless it was exceptional service.

    If, however, I'm told that it's going in the management's pockets (and waiters generally tell the truth about this, or give you the answer "we're not allowed to discuss this") then I demand that the service charge is taken off the bill. I've not had one restaurant refuse to do this yet.


  • Registered Users, Registered Users 2 Posts: 3,890 ✭✭✭cgarvey


    xbox36016 wrote: »
    whare you evar a waiter its not ass esay ass you might think and i nead to get my 10% to make ends meat so thare

    Go back to school and then worry about whether you want to be a waiter or something else.

    Cleaning toilets is not easy either. Plenty of "not easy" jobs, but because they are unskilled jobs the salary/wage reflects that. A legal minimum wage ensures that there is no abuse in that.


  • Registered Users, Registered Users 2 Posts: 3,181 ✭✭✭Davidth88


    If there is a service charge I don't tip .

    What really gets my goat is when they charge service , then leave a space on the CC slip for a tip.

    There are places in the UK that do not pay the minimum wage and use the tips to make this up ( believe it or not that is legal for now in the UK ).

    We have virtually stopped eating out now because it's so expensive.


  • Closed Accounts Posts: 764 ✭✭✭xbox36016


    cgarvey wrote: »
    Go back to school and then worry about whether you want to be a waiter or something else.

    Cleaning toilets is not easy either. Plenty of "not easy" jobs, but because they are unskilled jobs the salary/wage reflects that. A legal minimum wage ensures that there is no abuse in that.
    no s.hit i am in school buy the way no dont tack to like that in italy a waiter is a skilled job buy the way you have to go to school for it so thats my 0.02 cent


  • Closed Accounts Posts: 1,393 ✭✭✭Climate Expert


    Service charges are discretional. If you don't like the service or just dont want to pay it ask for it to be removed off the bill.


  • Closed Accounts Posts: 292 ✭✭KhanTheMan


    xbox36016 wrote: »
    no s.hit i am in school buy the way no dont tack to like that in italy a waiter is a skilled job the way you have to go to school for it so thats my 0.02 cent

    We all make mistakes in our posts, but that post is a classic :) Frame it.


  • Closed Accounts Posts: 114 ✭✭UsedtobePC


    xbox36016 wrote: »
    no s.hit i am in school buy the way no dont tack to like that in italy a waiter is a skilled job buy the way you have to go to school for it so thats my 0.02 cent

    No doubt there's a recession when even the good auld 2 cent have devalued to 0.02 in the space of a post. :(


  • Hosted Moderators Posts: 7,486 ✭✭✭Red Alert


    I won't leave any tip in any establishment where there is a service charge.


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  • Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    Yes, I would and do avoid them.


  • Registered Users, Registered Users 2 Posts: 5,991 ✭✭✭daheff


    waiters get paid to do their job by their boss. Why should I have to pay the resturant to pay the waiters & top up the waiters income as well by paying a service charge??

    I dont tip and I dont pay service charges. I dont agree with resturants adding a "sneaky" 10% to their bills for service...no other profession could get away with that....imagine going to your local shop to buy the paper and the person at the till asking for a 10% tip....you'd laugh them out of it (or complain to the manager!)


  • Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    daheff wrote: »
    ....imagine going to your local shop to buy the paper and the person at the till asking for a 10% tip....you'd laugh them out of it (or complain to the manager!)

    Well said.


  • Registered Users, Registered Users 2 Posts: 5,517 ✭✭✭axer


    cgarvey wrote: »
    Cleaning toilets is not easy either. Plenty of "not easy" jobs, but because they are unskilled jobs the salary/wage reflects that. A legal minimum wage ensures that there is no abuse in that.
    Exactly, I would rather be a waiter than a toilet cleaner. I don't see how a waiter or restaurant worker is any more deserving of a tip than any other profession.

    The way I see it is, I will pay a tip if I get service anywhere that is above and beyond what I paid for AND if I wanted it i.e. I am not going to tip someone for opening the door for me when I could have (or wanted to) just opened it myself.


  • Registered Users, Registered Users 2 Posts: 6,269 ✭✭✭Rowley Birkin QC


    xbox36016 wrote: »
    whare you evar a waiter its not ass esay ass you might think and i nead to get my 10% to make ends meat so thare

    No, never a waiter but I was a barman most of the way through school. I would almost be embarrassed at taking a tip when we got them at Christmas.

    I mean a wage is a wage. Do you tip the guy that works in the chipper? Do you throw a bit extra to the guy in the car park?

    Get a different job if it's not paying enough. Also, learn to spell.


  • Registered Users, Registered Users 2 Posts: 2,058 ✭✭✭JJ


    I don't mind if theirs a required service charge for tables of X (usually 7 or 8+) amount or more. I remember what it's like being a waiter and big tables are a lot of work. I wouldn't like being required to pay a service charge if it was just a table for 2 though.


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    xbox36016 wrote: »
    no s.hit i am in school buy the way no dont tack to like that in italy a waiter is a skilled job buy the way you have to go to school for it so thats my 0.02 cent
    xbox36016 wrote: »
    whare you evar a waiter its not ass esay ass you might think and i nead to get my 10% to make ends meat so thare

    Xbox as you're only in 5th year you are not depending on a waiting job to make anything meet. If you want to make a living as a waiter then train professionally for it in the caterering or hospitality business, but you would really need to spend more time studying and learning the basics of spelling than going out to a part time job.;)


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    bigkev49 wrote: »
    No, never a waiter but I was a barman most of the way through school. I would almost be embarrassed at taking a tip when we got them at Christmas.

    I mean a wage is a wage. Do you tip the guy that works in the chipper? Do you throw a bit extra to the guy in the car park?

    Get a different job if it's not paying enough..

    +1

    If certain professions rely on tips then they should do something about their basic pay. I will tip for exceptional service but generally can't see how their wages don't cover the reward for doing their job like everybody else.


  • Closed Accounts Posts: 764 ✭✭✭xbox36016


    no i do it as a parttime job and i like but yous assholes like paple on this topic thank thare god one thay go out to eat


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  • Registered Users, Registered Users 2 Posts: 6,269 ✭✭✭Rowley Birkin QC


    xbox36016 wrote: »
    no i do it as a parttime job and i like but yous assholes like paple on this topic thank thare god one thay go out to eat

    :confused::confused::confused:

    Do you accept though that plenty of people work in service industries and don't expect any tips? Also there are plenty waiters who simply don't deserve a tip.

    You don't have an automatic right to a tip, do you understand that much?

    Also, once again, get a new job if it doesn't pay enough.


  • Banned (with Prison Access) Posts: 34,567 ✭✭✭✭Biggins


    xbox36016 wrote: »
    no i do it as a parttime job and i like but yous assholes like paple on this topic thank thare god one thay go out to eat

    Can someone translate that into readable English?
    I got the first bit but the next two thirds has me scratching my head.


  • Closed Accounts Posts: 764 ✭✭✭xbox36016


    ya you do have to tip italy if you no that its the law


  • Registered Users, Registered Users 2 Posts: 17,475 ✭✭✭✭Blazer


    I tip my hairdresser for a job well done if I'm happy with it and I feel she :D took the time to do it properly.
    I tip the poor sods in the jacks..not so much here but in the UK as it's a **** job and I know they get fvckall and loads of abuse.
    However I will not tip in a restaurent with a service charge. As far as I'm concerned I've already tipped them and it's not my problem restaurant owners are too greedy to pay their staff properly.
    If there's no service charge then I will tip if my food has been cooked to my liking and I was happy with the service.
    Only once have I refused to tip and that's because twice I had to send my steak back as I wasn't done the way I asked for it. I like it very well done...not rare and not medium as I got it. The waitress wasn't much help either and had a poor attitude.


  • Closed Accounts Posts: 764 ✭✭✭xbox36016


    restaurant owners are too greedy no thay are not its hard times you now


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    xbox36016 wrote: »
    no i do it as a parttime job and i like but yous assholes like paple on this topic thank thare god one thay go out to eat
    Help! Can anybody translate?


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  • Closed Accounts Posts: 764 ✭✭✭xbox36016


    yes evary one who comes in to a restaurants likes to god and i say god get me this and that and this thay do not evan no what veal come on


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    xbox36016 wrote: »
    ya you do have to tip italy if you no that its the law

    Boy but you're full of it! Firstly you cannot impose a law that requires customers to tip. You can have a madatory service charge but that is a completely different matter and still doesn't apply to Italy. You're posting with grown ups here so don't try to bluff!

    The setup in Italy is:
    "In Italy service is normally included in the restaurant or bar bill, and additionally in most restaurants the so-called "coperto" (cover charge), which ranges from 1 to 3 euros, depending on the restaurant, is automatically added to the check...If you were given an outstanding service, a good tip will make the staff happy, but you are not "compelled" to do so."


  • Registered Users, Registered Users 2 Posts: 6,269 ✭✭✭Rowley Birkin QC


    xbox36016 wrote: »
    ya you do have to tip italy if you no that its the law


    Look around, do you see millions of people on scooters? Olive groves? The Colliseum perhaps?

    If the answer to these questions is no then I'm pretty sure you aren't in Italy.

    I ask you again, do you tip the lads that work in the local chipper or in the car wash? Same minimum wage service industry employment.


    Please learn to spell and form sentences or you will likely still be here in ten years complaining about another min. wage job.


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    xbox36016 wrote: »
    yes evary one who comes in to a restaurants likes to god and i say god get me this and that and this thay do not evan no what veal come on

    Again, gibberish.:mad:
    I take it that you think customers feel they are Gods and far too demanding. I think you're in the wrong line of work, kid. I'm surprised you haven't been sacked long before now. Have you every heard of service? Do you expect tips with the type of attitude you clearly have? Come on, grow up!


  • Registered Users, Registered Users 2 Posts: 6,269 ✭✭✭Rowley Birkin QC


    xbox36016 wrote: »
    yes evary one who comes in to a restaurants likes to god and i say god get me this and that and this thay do not evan no what veal come on

    FFS, not being smart but is English your first language?

    If it's not then I can make allowances but if it is.........


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  • Closed Accounts Posts: 764 ✭✭✭xbox36016


    ya can not be sakad so thare becase i have bing thare a year:D


  • Registered Users, Registered Users 2 Posts: 6,269 ✭✭✭Rowley Birkin QC


    xbox36016 wrote: »
    ya can not be sakad so thare becase i have bing thare a year:D

    This gets better and better.


  • Closed Accounts Posts: 1,393 ✭✭✭Climate Expert


    If it's not then I can make allowances but if it is........
    He is slightly illiterate but you can still understand him. Would you rather he just didn't bother posting at all?


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    xbox36016 wrote: »
    ya can not be sakad so thare becase i have bing thare a year:D

    Again, learn your facts before posting such nonsense. I'm not going in to all the labour laws concerned here now.

    It's gone a quarter to two shouldn't you be in class right now. I don't think 5th year students (I use the term lightly here) get Friday afternoons off. It could be time well spent if you have English today. :D


  • Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    He is slightly illiterate but you can still understand him. Would you rather he just didn't bother posting at all?

    Absolutely, because he has nothing to add and is trolling around the Boards talking nonsense.


  • Registered Users, Registered Users 2 Posts: 6,269 ✭✭✭Rowley Birkin QC


    He is slightly illiterate but you can still understand him. Would you rather he just didn't bother posting at all?


    Slightly illeterate?


    xbox36016 wrote:
    yes evary one who comes in to a restaurants likes to god and i say god get me this and that and this thay do not evan no what veal come on

    Care to translate?


  • Closed Accounts Posts: 292 ✭✭KhanTheMan


    Help! Can anybody translate?

    I think he was trying to say "Less of the xbox and more school." :)


  • Closed Accounts Posts: 913 ✭✭✭HarryD


    Including a service charge also rubs me up the wrong way.
    I've been to places where the service was terrible,
    and then to get a bill with service included is unacceptable.
    On many occasions I leave payment excluding service and leave.
    Including service defeats the whole purpose of the system.


  • Registered Users, Registered Users 2 Posts: 2,191 ✭✭✭NewApproach


    What is wrong with the concept of the restaurateurs simply paying their staff a proper, fair wage, instead of expecting the clients to pay it for them?

    Staff in a retail shop are paid a fair wage by their employers, and do not expect tips, so why should it be any different in a restaurant?


  • Registered Users, Registered Users 2 Posts: 5,517 ✭✭✭axer


    I tip my hairdresser for a job well done if I'm happy with it and I feel she :D took the time to do it properly.
    Did you not pay your hairdresser to do a good job in the first place? Do you not return and thus reward your hairdresser because he/she does a good job?
    I tip the poor sods in the jacks..not so much here but in the UK as it's a **** job and I know they get fvckall and loads of abuse.
    But what are they doing there? They hand me a piece of tissue to dry my hands -wtf - how hard is it for me to get the tissue myself (actually it would be easier if he wasnt standing in the way).
    If there's no service charge then I will tip if my food has been cooked to my liking and I was happy with the service.
    You already paid for food to be cooked for your liking and normal/decent service why feel the need to pay more.
    Only once have I refused to tip and that's because twice I had to send my steak back as I wasn't done the way I asked for it. I like it very well done...not rare and not medium as I got it. The waitress wasn't much help either and had a poor attitude.
    Instead of just refusing to tip you should have complained to let the manager know so that things can be improved.


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