Anyone having problems with NTL BB in Dublin today ?

symantic23

Hey
Has anyone noticed any problems with their NTL BB service today, I'm on the 10mb package and my download speed has dropped from an approx. 10mb to well under 1mb over the last hour, my upload speed has remained the same. Just wanted to know if anyone else noticing any issues before I have the hassle of getting on to NTL.

Cheers

Jilm

I have the 20mb service and I'm currently getting ~1-2mb. It's been like that for a few hours at least.

symantic23

The very same problem them, where dublin are you situated ?

MartMax

yerp, it has been dog slow over the last few hours. was perfectly fine earlier in the morning thou. Custom House D1 here.

Hannibal_12

Yep my 20MB has dropped to 1-2MB. Been that way for a while.

mickger

Hannibal_12 wrote: »

Yep my 20MB has dropped to 1-2MB. Been that way for a while.

Same here for me in Waterford. 20MB dropped to 1-2MB.

FrankGrimes

Same here - 20MB package but have been getting under 100KB/s downloads all weekend, this afternoon it's down to under 50KB/s. I suppose they're support lines are closed till the morning.

mikeindublin

My 6MB package is down at 562 kbps download. I also notice their web-site is down.

DominoDub

Same in Dublin 2 ---- 20MB only getting 1 - 2 MB

symantic23

have to say its the first bad experience I've had with this company, anyone any ideas what could be causing it, seems odd if the problem isn't just localised in dublin but stretching out to waterford

strangeloop

Same here in D15, I'm on the 10mb package. Speedtest is showing a ping to a dublin server of 102ms, download of 1.41mb/s and a upload of 0.86mb/s. Anyone know how to find out what my connection speed is on the ntl netgear wireless g router??

RoyalMarine

down here in tipp and its as slow as eircom

less than 1mb download speed

dimple

I'm in sandyford and it isn't working at all. It just knocked off about 10mins ago.

Sad Professor

Same here. I'm in lucan, it went down around 8.40. Hope it's not down for the night.

Lucifer

down in milltown from around the same time

Yggr of Asgard

Down in Swords too.

Modem says there is "online" activity, but nothing works, no surfing, no ping nothing at all.

I'm online via 02 now.

xeni

Down in Castleknock as well. Riverwood area . Modem shows everything is fine but its a no go.

Aquos76

Down in Waterford City too

forbairt

In Dublin 7 and its down .. not a happy camper ... I've got empires to run

(on from O2 as well)

looks like dns lookups are screwed ... opendns an option ?

That said I just tried direct IP address for google and its not working either on NTL

Aquos76

I have phone service from them and thats fine

xeni

Aquos76 wrote: »

I have phone service from them and thats fine

Yeh, noticed that as well. Usually if the BB is down so is the phone, but this time the phone is working fine but BB is dead.

IRLConor

xeni wrote: »

Yeh, noticed that as well. Usually if the BB is down so is the phone, but this time the phone is working fine but BB is dead.

Busted here too.

I can ping the two DNS servers (89.101.160.4 and .5) but I can't get any useful information out of them.

Something's rightly buggered in NTL's network.

Mikey23

Down in Galway as well. Same symptoms as above. Glad for 3G.

brianthebard

Not working for me in galway,was fine until an hour ago.Postd on a mobile.

forbairt

can ping google no hastle ...

F$ ping 79.97.44.220
PING 79.97.44.220 (79.97.44.220): 56 data bytes
64 bytes from 79.97.44.220: icmp_seq=0 ttl=60 time=17.111 ms
64 bytes from 79.97.44.220: icmp_seq=1 ttl=60 time=21.235 ms
64 bytes from 79.97.44.220: icmp_seq=2 ttl=60 time=14.219 ms

can't load the sites though damn strange ...

not using NTL for VOIP ... using another crowd and thats dead as a dodo ..
(actually not sure if I'm using IPs for that or url hmm)

Yggr of Asgard

OpenDns does not help.

Up to about 5 minutes ago you also could not reach upc.ie from any provider, but that is back, so maybe our bb comes back soon too.

Pete67

nothing in Firhouse either, reduced to dial-up :-(

Pete4779

South Dublin for me. UPC down since around quarter to nine, tv workign fine though, and is renewing IP addresses and modem seems to work fine. Looks like a widespread problem, someone posted about it also being down in Cork.

i just looked at he website, they do have customer care line open from 10am to 10pm on a Sunday, I didn't think they would have anything. I just called and the automated response says at 9.50pm they know of service problems to customers and are working on it.

/feels like South Park episode called Over Logging . I'd link to youtube but I just tested my speed with Speedtest.net from Vodafone HSDPA: 358kbit/sec down, 58kbit/sec up......ARGGHHHHHH!

brianthebard

Did anyone ring them bout it?Its my housemates network so i dont have any of the details,or i would've rang.

ciscokidder

Its down for me in last few hours FFS (d12). I can get to the ntl dns server only - it can't even resolve from there on. Probably a big time screw up. Scope issue or whatever. Online via vodafone 3g (cr@p but its better than using the post...)

Dave3x

Thanks for the info thread, gents. Had UPC/NTL install the broadband service only on Friday, so was afraid there was some hassle on the account end (luckily, still have my eircom phone line and DSL network for another two weeks).

Cheers for posting the helpful info!

Vadrefjorde

Mine finally ground to a halt about an hour ago, before that it was struggling. Now it's kaput so i'm on el neighbours wireless...

I'm in Waterford btw

ciscokidder

Does the neighbour know ?


:p:p

NiSmO

This post has been deleted.

mr_disc

Connection has gone in Galway (About an hour ago)

Sad Professor

It's back here!

snappieT

Been down for a few hours here in Dublin 9, but some sites slowly coming back.

One of the Google IPs (74.125.39.104) working, others aren't. boards.ie back, last.fm working, gmail working, snappieT.com working. Otherwise everything is dead.

Edit: Right as I type this, everything seems to be back. Deadly.

J-blk

Back for me too - Dublin 7 area. Got home around 22:00 and it was completely dead - some things still seem sluggish but it's improving by the minute.

The tax man

Back for me now. Alot of .ie sites wouldn't load at first but they seem to be back to normal.

red_ice

im on my neighbors wireless too(sound neighbors), its gone, gonna try my wired network now, fingers crossed they fixed it.

<edit> up and running again </edit>

Aquos76

Mine is back on here in Waterford also

IRLConor

Mine is back up too, and it's faster too. I was due an upgrade I think, I was on 2Mb now it looks like 6Mb.

Silver lining I suppose. If only they didn't have to break my connection for 2 hours to do it (or at least warn me beforehand!).

Pete67

Seems fine here now too, just tested at around 18Mbit/s down and 1.3Mbit/s up. Wonder what happened? Obviously fairly major, good to know they had the resources to get it sorted on a Sunday night!

Yggr of Asgard

Swords is not back yet.

Edited at 2332 GMT, I'm back online and with good speed too.

speedtest.magnet.ie claims I have Download Speed: 18610 kbps (2326.3 KB/sec transfer rate) and Upload Speed: 1445 kbps (180.6 KB/sec transfer rate).

tk123

It was caused by a fibre cut lol! (i had to ring them for work..)

symantic23

hey, back up to full speed now in d 13

The tax man

tk123 wrote: »

It was caused by a fibre cut lol! (i had to ring them for work..)

Ouch!!! Somebodies going to get a nice bill for that. Must get the low down tomorrow.

Moriarty

Fibre strike in the Inchicore/Clondalkin area. It's affected a bunch of carriers. There's a crew out re-splicing fibres atm, should be finished within the hour apparently

HungryJoey

Was out over here in D15 and most of D15 from what I heard. Back up and running again..

Guy:Incognito

I take it the phone service is run seperately snce that didnt go down?


I was havign a skype conversation when it went down, but that stayed active not havign internet acess. When I reset everything (obviously ending the skype call at that stage) it signed me into skype again but it wouldnt show me who was online. My cousin that I was talking to on skype at the time is on NTL too so it was a bit odd when we both lost internet but were able to continue talkignon skype.

PauloMN

Was gone yesterday evening here in D15, completely. Phone service was working fine as was digital and analogue TV.

Rebooted the cable modem a few times and all lights were on, so I guess the connection to UPC's network was fine, but their connection to the internet was down.

I had to reboot this morning before mine connected again, did everyone else have to do that?