Can't connect to router

Fighting Irish

So i am just getting around to setting up my PC
http://www.medion.de/ms/aldi/md8393/ie/flash.html

And i can't connect to the internet.

My PC is located upstairs in my house and usually connects wirelessly to the internet
The new PC sees the wireless router and keeps failing to connect

Anyone got any ideas?

I've had two different wireless connections before and both were easily able to connect, is there any chance the wireless in the aldi PC is too far away to pick up the signal properly?


THANKS ALMIGHTYCUSHION FOR MAKING ME A NEW THREAD

Fighting Irish

some quick help would be greatly appreciated

AlmightyCushion

Is there a password on the router. If so have you entered that

Fighting Irish

AlmightyCushion wrote: »

Is there a password on the router. If so have you entered that

nope, router is totally unsecured

i think it might be the signal isn't strong enough(the wireless in this aldi PC doesn't reach as far as others i've used)

Conar

Best to move the router up beside the PC and see if it can connect.
If it can then you know its just out of that cards range where it was.

FX Meister

I get a similar problem with my pc yet my phone connects so it isn't signal strength

Fighting Irish

OK the last wireless card i had was a "Vivanco 802.11b/g 2,4GHz 54Mbps WLAN PCI Card" and it worked great from anywhere in the house

the one in the new aldi machine is

Integrated WLAN IEEE 802.11n Draft

with up to 300MBit/s, IEEE 802.11b/g compatible

and from my room it won't connect to the internet but can find and connect to the wireless router downstairs, in my room it was giving me 1/5 or 2/5 signal strength

i just moved the PC to the kitchen which is about 5m from the router(through walls) and the signal strength is going from 2/5 to 3/5 and it will connect to the internet

i presume if i open the PC and put in a diff wireless card it will void the warrenty, could the wireless card in the aldi PC really be this crap?

Fighting Irish

the wireless router is a "US Robotics xx5462" if that matters

Conar

Perhaps the card isn't able to autonegotiate the speed correctly with the router.
Try setting the card to 11g mode and do the same on the router.

Fighting Irish

Conar wrote: »

Perhaps the card isn't able to autonegotiate the speed correctly with the router.
Try setting the card to 11g mode and do the same on the router.

Thanks i'll have to try that, will be 2moro before i get a chance though

Fighting Irish

OK for some reason its working now, the wireless is getting 3/5 to 4/5 signal strenght and its letting me connect to the net, hopefully it stays like this and yesterday was just a freak

Conar

Sounds like the aliens might have been scanning your house last night.
I'd quickly make a hat out of tinfoil to stop them from reading your thoughts.

macrubicon

Cordless phones and other "wireless" kit can cause interferance as they use the same frequencies in some cases.

You could also try and move the wireless channel you are on, just in case you are getting swamped out by another wireless source.

Fighting Irish

Conar wrote: »

Perhaps the card isn't able to autonegotiate the speed correctly with the router.
Try setting the card to 11g mode and do the same on the router.

Couldnt figure out how to do the bold part, went into devices and properties of the wireless but it said nothing about 11g?

Fighting Irish

macrubicon wrote: »

Cordless phones and other "wireless" kit can cause interferance as they use the same frequencies in some cases.

You could also try and move the wireless channel you are on, just in case you are getting swamped out by another wireless source.

the only wireless stuff we have in the house are laptops that are rarely on and the wireless router

Conar

Fighting Irish wrote: »

Couldnt figure out how to do the bold part, went into devices and properties of the wireless but it said nothing about 11g?

Generally wireless cards have their own software which allows you to change it.
I'm not beside a machine with wireless at the moment so I'm not sure if this works only for ethernet NICs but try going to Network Connections, then right clicking the wireless card, go to properties, click Configure, Advanced, and then is there a speed setting which you can change?

Fighting Irish

OK it worked for one day and now its back not connecting prooperly, i took screenshots of the wireless card in the PC and the wireless router downstairs

ps i have my old PC sitting right next to the new one here in my room and the old one is connecting perfectly(i'm using it now)

Fighting Irish

more..

Fighting Irish

Any chance i could get this moved back to "Computers"?

CSU

Fighting Irish wrote: »

So i am just getting around to setting up my PC
http://www.medion.de/ms/aldi/md8393/ie/flash.html

And i can't connect to the internet.

My PC is located upstairs in my house and usually connects wirelessly to the internet
The new PC sees the wireless router and keeps failing to connect

Anyone got any ideas?

I've had two different wireless connections before and both were easily able to connect, is there any chance the wireless in the aldi PC is too far away to pick up the signal properly?

what make model wireless router? did you looksee if there are any settings on the router that would boost the signal strength? the firmware on my router allows setting of brodacst range and TX rate, see if you can see anything referring to those settings on you router. Maplin have signal deflectors for about twenty euro which would most likely be the cheapest quickest fix imo;)

Fuzzy Clam

You have no problem connecting to the router.
In the internet connection settings, can you change the DNS address?
Try putting this in. 217.159.0.17 instead of 192.168.1.1

If it doesn't work just change it back.

Fighting Irish

CSU wrote: »

what make model wireless router? did you looksee if there are any settings on the router that would boost the signal strength? the firmware on my router allows setting of brodacst range and TX rate, see if you can see anything referring to those settings on you router. Maplin have signal deflectors for about twenty euro which would most likely be the cheapest quickest fix imo;)

http://boards.ie/vbulletin/attachment.php?attachmentid=61125&d=1218377881

Fighting Irish

Fuzzy Clam wrote: »

You have no problem connecting to the router.
In the internet connection settings, can you change the DNS address?
Try putting this in. 217.159.0.17 instead of 192.168.1.1

If it doesn't work just change it back.

????

Internet Explorer > Tools > Options > Internet Options > Connections > LAN Settings

???

Or is it the internet connection settings of the router or wireless card?



Remember this has connected before with the same settings it is using now

Fuzzy Clam

Fighting Irish wrote: »

????


Or is it the internet connection settings of the router or wireless card?



Remember this has connected before with the same settings it is using now

Sorry. I wasn't very clear. In the router settings.

I don't understand why it was working before..

In my router I put in the dns address as given by my isp.

Its a long shot but may be worth a try.

MunsterCycling

Do a scan and see if there are other networks around, are there houses nearby? Sounds most likely like a conflict between the routers standard and the wireless cards standard, look again for a way to limit the card to 11b/g but saying that it all depends on the driver and if they wrote that ability into it! Failing that swop the wifi cards on the old pc with the new and hey presto should be fixed!

MC

Fighting Irish

MunsterCycling wrote: »

Do a scan and see if there are other networks around, are there houses nearby? Sounds most likely like a conflict between the routers standard and the wireless cards standard, look again for a way to limit the card to 11b/g but saying that it all depends on the driver and if they wrote that ability into it! Failing that swop the wifi cards on the old pc with the new and hey presto should be fixed!

MC

I think the wireless card is set to 11g/11b, i could swap the cards but i'm afraid that will void the warranty(anyone know if this is true)?

Someone on another forum said the router is giving me an IP address of 169.xxx.x.x when it should be giving me a 192.168.1.x

He said to give myself a static IP because the dhcp is giving me the wrong IP

???

macrubicon

a 169.x.x.x address is an automatic assignement which basically means that the machine cannot contact a DHCP Server - not surprising if the wireless is up and down...

Might be no harm downloading Netstumbler or similar to scan for other wireless signals on you channel

Fighting Irish

macrubicon wrote: »

a 169.x.x.x address is an automatic assignement which basically means that the machine cannot contact a DHCP Server - not surprising if the wireless is up and down...

Might be no harm downloading Netstumbler or similar to scan for other wireless signals on you channel

What about inputting all the info IP DNS etc instead of letting DHCP do it?

chopperbyrne

Fighting Irish wrote: »

Someone on another forum said the router is giving me an IP address of 169.xxx.x.x when it should be giving me a 192.168.1.x

He said to give myself a static IP because the dhcp is giving me the wrong IP

???

There is nothing wrong with the DHCP.

Your PC is getting an auto asigned IP address by Windows as it can't reach it's DHCP server.

Putting in static details will not change this.

Fuzzy Clam

It seems by the screen grabs that you can access the router ok. You can check this by entering the address of the router into your browser and if you can connect to the router then DHCP is NOT the problem. Capture 1 shows that you CAN connect to the router but NOT to the internet. If this is the case you can rule out interference from other networks.

Your PC will connect to the router with a fixed address even if the router is dynamicly (sp?) assigning addresses PROVIDING its in the same range.

Are you using a USB adapter?

Fighting Irish

Fuzzy Clam wrote: »

It seems by the screen grabs that you can access the router ok. You can check this by entering the address of the router into your browser and if you can connect to the router then DHCP is NOT the problem. Capture 1 shows that you CAN connect to the router but NOT to the internet. If this is the case you can rule out interference from other networks.

Your PC will connect to the router with a fixed address even if the router is dynamicly (sp?) assigning addresses PROVIDING its in the same range.

Are you using a USB adapter?

No, built in wireless card

Last time i checked i could not connect to the router via the web browser

All other PCs or laptops that are connecting are being given a 192. IP address, my PC is being given a 169. IP address

Conar

Don't worry about the DHCP/STatic debate, this is only relevant if you can actually get a wireless connection.
Again I am not at hom but on my laptop I was able to go to the advanced properties and select the speed there.
I would seriously suggest setting the card to 11b or 11g and setting the router to the same and seeing if it can get a stable connection.
Also have you tried another channel as mentioned by others?

What about the wireless card in your other PC, can you install that in the PC and just use it instead of the inbuilt one?
Don't worry about the warranty. Unless there is a void if removed sticker blocking you from opening the chassis then they'll never know you were installing 3rd party cards.
Thats if they'd even give a damn which most manufacturers don't.

Last but not least, as the PC a Medion PC why not just ring their tech support.
I had to contact them twice before over firmware related issues on a medion wireless router and they were pretty helpful.

Fuzzy Clam

Conar wrote: »

Don't worry about the DHCP/STatic debate, this is only relevant if you can actually get a wireless connection.
.

If you bother looking at the screen captures, he HAS a connection....

Fuzzy Clam

Fighting Irish wrote: »

No, built in wireless card

Ok. Just wondering why it shows up as a USB adaptor in your device manager.

Fighting Irish

OK i think the best thing to do is ask you guys what screenshots you want to see?

macrubicon

The first question to be answered for me is how the wireless acts ?

Does it just connect up once or do you see the "connected to...." pop up time and time again ?

Fuzzy Clam

Fighting Irish wrote: »

OK i think the best thing to do is ask you guys what screenshots you want to see?

In your connection status window (capture2), click on "details" and post up a grab of that.

Conar

Fuzzy Clam wrote: »

If you bother looking at the screen captures, he HAS a connection....

Fuzzy I think he has said that he's getting these screen captures from his old desktop which is able to connect.

Fighting Irish, can you please confirm this again so we can move by this confusion.

Fighting Irish

Conar wrote: »

Fuzzy I think he has said that he's getting these screen captures from his old desktop which is able to connect.

Fighting Irish, can you please confirm this again so we can move by this confusion.

All screenshots are from the new PC that can't connect to internet

The router details were screenshoted from my old PC because i can't log into the router via internet explorer with the new PC

Fighting Irish

Fuzzy Clam wrote: »

In your connection status window (capture2), click on "details" and post up a grab of that.

noted, will be swapping PCs now soon, only have one monitor etc so can only have one PC going at the one time

Fighting Irish

macrubicon wrote: »

The first question to be answered for me is how the wireless acts ?

Does it just connect up once or do you see the "connected to...." pop up time and time again ?

It always finds the router and connects but it always says "limited connection"

It doesn't keep losing connection and reconnecting

Conar

Sorry, I think I've been adding confusion to this more than anything.

Have you tried updating the drivers for the wireless controller?
If you go to the Medion site and enter the serial number of the PC it should show you the available drivers:
http://www.medion.co.uk/

Also its very unlikely but there is a slightly newer version of firmware for the router that may improve things:
http://www.usr.com/support/product-template.asp?prod=5462
I don't see any release notes stating what changes were made but maybe it will help.

Are there any other wireless networks in your range?
Perhaps a neighbor has wifi. If so you can try connecting to theirs.
If they're on Eircom then its possible to look up their default WEP password and try logging on.

Fuzzy Clam

Fighting Irish wrote: »

It always finds the router and connects but it always says "limited connection"

Thats good, sort of.

In the router settings, find out what range is set aside for DHCP ip addys. 192.168.x.x to 192.168.x.x While your at it, check if there is a setting that allows both dynamic and static addresses.
Input a number in this range into the Internet Protocol (TCP/IP) of the wireless card. Don't use a number thats in use by another pc.

If you can't access the router settings after that then I'm beat.

Conar

Also according to the router screenshot you currently have (or had) 5 DHCP clients attached.
Are any of those MAC addresses the one from the wireless card in question?

Following from what Fuzzy said, try set the IP manually using the following:

IP 192.168.2.200
Subnet 255.255.255.0
Gateway 192.168.2.1