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Worm in my Tesco Value Tune

  • 21-07-2008 3:21pm
    #1
    Site Banned Posts: 5,676 ✭✭✭jayteecork


    So I opened a can of Tesco Value tuna, the one for 59 cent.

    I found what is unmistakeably a dead worm.

    What should I do here, can I expect a payoff from Tesco, and if so, how might I go about it?

    Probably not a good idea just bringing it to Customer service.

    Or should I just **** it in the bin? Is it worth the hassle?

    Thanks.


«1

Comments

  • Moderators, Technology & Internet Moderators Posts: 6,527 Mod ✭✭✭✭sharkman


    Picture or it didn't happen !:D


  • Closed Accounts Posts: 6,151 ✭✭✭Thomas_S_Hunterson


    Well it didn't cause you any harm or cost you any money so it would be unethical to go looking for compensation, but you're more than entitled to a replacment or a refund. They may even make a goodwill gesture and send you vouchers or something.


  • Closed Accounts Posts: 20,009 ✭✭✭✭Run_to_da_hills


    It coould have been worse, imagine if you found just 1/2 a worm in your Tesco Value Tuna.


  • Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    jayteecork wrote: »
    What should I do here, can I expect a payoff from Tesco, and if so, how might I go about it?

    Bring it back to the shop, they'll refund your 59c or give you a replacement.
    jayteecork wrote: »
    Probably not a good idea just bringing it to Customer service.
    I would say it would be best to bring it to customer service, that's what they're there for.
    jayteecork wrote: »
    Or should I just **** it in the bin? Is it worth the hassle?

    That's probably what I would do. The easiest route, and all that.


  • Closed Accounts Posts: 95 ✭✭kim_eire


    i found a snail in my frozen veg and complained, got €60 good will in vouchers!! so i would complain, when ya buy veg or tuna ya shouldnt be getting other things in it! its horrible!!


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  • Registered Users, Registered Users 2 Posts: 1,596 ✭✭✭RubyXI


    Definately send it back. Thats so disgusting.


  • Site Banned Posts: 5,676 ✭✭✭jayteecork


    Sean_K wrote: »
    Well it didn't cause you any harm or cost you any money so it would be unethical to go looking for compensation, but you're more than entitled to a replacment or a refund. They may even make a goodwill gesture and send you vouchers or something.

    Come on. I think finding a dead animal in your tuna is cause for more than getting a refund.

    Sorry about the quality, my camera is s hite. Had to go into the garden to get a shot in natural light, flash was making it unviewable.
    m_IMAG0092.jpg

    m_IMAG0093.jpg


  • Closed Accounts Posts: 6,151 ✭✭✭Thomas_S_Hunterson


    jayteecork wrote: »
    Come on. I think finding a dead animal in your tuna is cause for more than getting a refund.

    Tesco may well give you more than just a refund but it would still be unethical to go demanding compensation unless the incident has damaged you or left you out of pocket.


  • Posts: 7,320 Miller Great Silverware


    It's unfair if you ask me...I never get a free worm just the tuna on its own:D


  • Registered Users, Registered Users 2 Posts: 24,231 ✭✭✭✭ejmaztec


    jayteecork wrote: »
    Sorry about the quality, my camera is s hite. Had to go into the garden to get a shot in natural light, flash was making it unviewable.

    Ask Tesco to swap the worm for a decent camera. :p


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  • Registered Users, Registered Users 2 Posts: 11,393 ✭✭✭✭Vegeta


    Ok that's a big worm. I know some fish do have worms in them but I'm not sure is Tuna one.

    Got a worm in cod before but it was much thinner.

    either way I'd be complaining


  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    got a small shard of glass approx 1mm long in the breading on a chicken burger recently, would possibly have done some damage if eaten?


  • Registered Users, Registered Users 2 Posts: 14,166 ✭✭✭✭Zzippy


    All fish can carry parasites, so... your tuna was one of them. No harm done, its a natural thing, its impossible to find and remove them all, you didn't eat the tuna (not that it would have been harmful anyway) so why would you deserve more than the replacement cost of the tin? Or do you think you should be compensated for the shock, horror, of finding a worm?! :rolleyes:


  • Registered Users, Registered Users 2 Posts: 4,241 ✭✭✭rameire


    nice grass, bit off topic, but do you feed it or just leave it be to grow.

    🌞 3.8kwp, 🌞 Clonee, Dub.🌞



  • Registered Users, Registered Users 2 Posts: 2,298 ✭✭✭martinr5232


    And how did ya think the fisherman caught the tuna in the first place if he didnt use a worm.:rolleyes::D


  • Registered Users, Registered Users 2 Posts: 14,378 ✭✭✭✭jimmycrackcorm


    Protein is Protein!


  • Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    $300,000 fly in a water bottle

    look what he was claiming,, but then again it is in Canada :rolleyes:


  • Closed Accounts Posts: 20,009 ✭✭✭✭Run_to_da_hills


    Contact the tabloids immediatly, they love this type of stuff and might even give you a few bob for the story:)

    http://www.thesun.co.uk/sol/homepage/article296174.ece


  • Registered Users, Registered Users 2 Posts: 2,284 ✭✭✭wyndham


    Get some decent pics. Keep the till receipt if you still have it. Write a letter to the food safety authority asking what your next step should be and CC Tesco Ireland customer service.


    Don't let them worm their way out of it!


  • Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    davton wrote: »
    but then again it is in America :rolleyes:

    Canada, not America.


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  • Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    jor el wrote: »
    Canada, not America.

    very sorry


  • Registered Users, Registered Users 2 Posts: 420 ✭✭Tony255


    maybe it has damaged the OP to the point where he/she will never eat Tuna again. Unless it states on the tin "MAY CONTAIN TRACES OF WORM" i think you should be entitled to more than a refund.


  • Registered Users, Registered Users 2 Posts: 73 ✭✭leptonite


    Hi
    Worms in fish is a bit of a blurred area.

    My partner wanted to cook all fresh and natural foods for our little baby so was buying fresh cod from tesco.

    One day she opened the fresh cod and my god was it fresh - there was a long thin live worm poking out of it.

    I contacted Tesco and they told me that its a Cod worm - well doah - its a worm in a cod.

    Yes there are actual cod worms and they are parasites that they try to eliminate/catch with lights - ie shine a light in the fish and you should see the worm.

    Tesco basically told me its a risk when you buy Cod but to reasure me they told me that "they're perfectly harmless".

    A FECKEN SLICE OF DONKEYS ANUS IN MY COOKED HAM IS ALSO HARMLESS BUT I STILL DONT WANT IT.

    sorry, still bit anoyed with Tesco.


  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Tuna is well known for carrying parasites, as is swordfish. All fish do to some degree.

    However though, there is a reasonable expectation that all such parasites should have been detected through the cooking and canning process.

    Therefore, you are entitled to complain to Tesco. I am sure that they will make some gesture to compensate you for the shock of finding a worm in your tin of tuna. That would upset even the hardiest of folk, I'm sure.


  • Registered Users, Registered Users 2 Posts: 5,517 ✭✭✭axer


    leptonite wrote: »
    Hi
    Worms in fish is a bit of a blurred area.

    My partner wanted to cook all fresh and natural foods for our little baby so was buying fresh cod from tesco.

    One day she opened the fresh cod and my god was it fresh - there was a long thin live worm poking out of it.

    I contacted Tesco and they told me that its a Cod worm - well doah - its a worm in a cod.

    Yes there are actual cod worms and they are parasites that they try to eliminate/catch with lights - ie shine a light in the fish and you should see the worm.

    Tesco basically told me its a risk when you buy Cod but to reasure me they told me that "they're perfectly harmless".

    A FECKEN SLICE OF DONKEYS ANUS IN MY COOKED HAM IS ALSO HARMLESS BUT I STILL DONT WANT IT.

    sorry, still bit anoyed with Tesco.
    Its impossible to ensure 100% that no worms are in the cod. It is hard to see them in thick fillets or fish with skin on. Insects etc are always the risk with fresh, natural foods that don't use chemical to kill the parasites.
    http://beyondsalmon.blogspot.com/2006/10/questions-about-cod-worms.html
    http://beyondsalmon.blogspot.com/2006/09/parasites-in-fish-part-1-cod-worm.html

    OP: I would say make a complaint to tesco to let them know. I'm sure they would contact the supplier who would look into their QA systems.

    From here: http://beyondsalmon.blogspot.com/2006/10/questions-about-cod-worms.html
    Q: I found a worm in tuna at a sushi restaurant. What do I do?
    A: What you probably found wasn’t a worm, but rather a strand of fat or sinuous tissue. Worms in large tuna (such as yellowfin, bluefin, and big-eye) are exceedingly rare. Even if what you found was really a worm, don’t worry. All restaurants in the U.S. are required to freeze fish before it is served raw. The freezing process will kill any worms that aren’t removed via inspection. However, if that “strand of fat” was really moving and wriggling on its own, then it’s not a strand of fat---it’s a live worm. One possibility is that the sushi restaurant served you a small tuna (such as Bonito), which is susceptible to worms. Most fresh fish sold as “tuna” is large tuna. As an extra precaution, you can ask your fishmonger or sushi restaurant the tuna species. If it’s yellowfin/ahi, bluefin or big-eye, then you shouldn’t need to worry about worms/parasites.
    Not sure if this applies.


  • Closed Accounts Posts: 3,418 ✭✭✭Jip


    leptonite wrote: »
    still bit anoyed with Tesco.

    Why, they didn't put it there. It's a natural occurance whereas donkey anus in ham isn't although you may find it in cheaper cuts.
    You can't expect their supplier to rifle through every piece of fish they supply to various retailers.


  • Registered Users, Registered Users 2 Posts: 10,846 ✭✭✭✭eth0_


    Are you insane?? Don't let tesco away with this - contact the Health and Safety authority immediately.

    Tesco get away with far too much. Personally i've found a foreign object in one of their value ranges before, and on several occasions seen food on shelves that is SERIOUSLY past its use by date..


  • Registered Users, Registered Users 2 Posts: 1,826 ✭✭✭podge018


    jor el wrote: »
    Canada, not America.

    Canada is in America isn't it? North America to be precise.


  • Registered Users, Registered Users 2 Posts: 1,006 ✭✭✭WithCheesePlease


    A friend of mine found a bolt and washer in a frozen pizza he bought a good while back. Was actually sticking into the base of the frozen pizza, was crazy to see.

    But anyway, we were in college at the time and he immediately saw the pound signs and thought he was going to clean up from it. Long story short they were all apologetic and wanted him to send it back to them so they could see it, see how it might have happened and deal with it. But he turned into a bit of a dick about it and refused to send the actual pizza in and sent them pictures instead (in case they destroyed the evidence and ruined his court case - seriously what he was thinking!!).

    In the end they sent him out a money order to the value of the pizza and an apology!! So funny.

    But I know other people that have sent stuff back for various reasons (hairs in sweets, crisp packet sealed but empty, etc.) and got hampers back as a kind of good will gesture and apology as another poster already said.


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  • Closed Accounts Posts: 3,418 ✭✭✭Jip


    eth0_ wrote: »
    Are you insane?? Don't let tesco away with this - contact the Health and Safety authority immediately.

    Tesco get away with far too much. Personally i've found a foreign object in one of their value ranges before, and on several occasions seen food on shelves that is SERIOUSLY past its use by date..


    Are you insane ??
    It came in a sealed tin from whatever manufacturer they use, it wasn't as a result from their negligence that led to cross examination. It will simple be passed back to the manufacture who will reimburse either the cost of the tin or whatever Tesco decide to do.

    Seriously, the amount of igonrance and Euro signs that flash in peoples eyes on this board is unreal.


  • Registered Users, Registered Users 2 Posts: 2,538 ✭✭✭sunny2004


    I suggest you first contact the supplier and suggest to them you are intending to contact tescos..
    Worms in fish are very common.. dont be greedy ! ;)


  • Registered Users, Registered Users 2 Posts: 1,333 ✭✭✭gaz wac


    podge018 wrote: »
    Canada is in America isn't it? North America to be precise.

    :eek:


  • Registered Users, Registered Users 2 Posts: 1,826 ✭✭✭podge018




  • Site Banned Posts: 5,676 ✭✭✭jayteecork


    OP here, it's gone in the bin.
    F uck it.


  • Registered Users, Registered Users 2 Posts: 24,231 ✭✭✭✭ejmaztec


    jayteecork wrote: »
    OP here, it's gone in the bin.
    F uck it.

    Are you allowed to recycle worms? :p


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  • Registered Users, Registered Users 2 Posts: 1,451 ✭✭✭Onikage


    jayteecork wrote: »
    OP here, it's gone in the bin.
    F uck it.

    Good attitude. And by posting here you've probably put a few more people off buying Tesco Value Tuna.


  • Registered Users, Registered Users 2 Posts: 10,846 ✭✭✭✭eth0_


    Jip wrote: »
    Are you insane ??
    It came in a sealed tin from whatever manufacturer they use, it wasn't as a result from their negligence that led to cross examination. It will simple be passed back to the manufacture who will reimburse either the cost of the tin or whatever Tesco decide to do.

    Seriously, the amount of igonrance and Euro signs that flash in peoples eyes on this board is unreal.

    I'm sorry - could you point out where i mentioned looking for compensation? I said the OP should contact the health and safety authority and let them look into it. Tesco have far too many incidences of this sort of thing. They clearly cut corners with the manufacturers they use.


  • Closed Accounts Posts: 20,009 ✭✭✭✭Run_to_da_hills


    jayteecork wrote: »
    OP here, it's gone in the bin.
    F uck it.
    That will stink, when is your bin day :eek:

    You should have hid it discretly behind one of the shelves in Tesco where you bought it :D


  • Closed Accounts Posts: 3,418 ✭✭✭Jip


    eth0_ wrote: »
    I'm sorry - could you point out where i mentioned looking for compensation?

    And I'm sorry too, can you point out where I mentioned that you mentioned looking for compensation ? Reread my post, it said "the amout of people", not "eth0". You're only the centre of your own universe.

    And it shows how little you know of both retail and the manufacturing process. Tesco would share manufacturers with alot of other retailers and named brand companies. There's very little you can do about something that naturally occurs. Go down to Howth and purchase a piece of fish straight fresh out of the water and you're as likely to get a worm in it as you are from a can.

    And again your ignorance of the whole retail/manfacturing area comes through, you've repeatedly said he should the contact the Health and Safety Authority. Why, did the can fall off a high shelf onto his head ?


  • Registered Users, Registered Users 2 Posts: 2,821 ✭✭✭Xcellor


    jayteecork wrote: »
    So I opened a can of Tesco Value tuna, the one for 59 cent.

    I found what is unmistakeably a dead worm.

    What should I do here, can I expect a payoff from Tesco, and if so, how might I go about it?

    Probably not a good idea just bringing it to Customer service.

    Or should I just **** it in the bin? Is it worth the hassle?

    Thanks.

    I just bought my wife 3 cans of this yesterday... She ate one of the cans today. Perhaps I should send her this thread... hahah she would hate me!! Next time I'll give the value line a miss. Every little helps until you end up getting food poisoning!

    x


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  • Closed Accounts Posts: 6,151 ✭✭✭Thomas_S_Hunterson


    Xcellor wrote: »
    I just bought my wife 3 cans of this yesterday... She ate one of the cans today. Perhaps I should send her this thread... hahah she would hate me!! Next time I'll give the value line a miss. Every little helps until you end up getting food poisoning!

    x

    It's tinned food, you're almost certainly not going to get food poisoning unless the can is damaged.


  • Registered Users, Registered Users 2 Posts: 4,169 ✭✭✭ironictoaster


    This what I thought of the minute i saw this thread



    Perhaps you dropped it in the tuna?


  • Registered Users, Registered Users 2 Posts: 471 ✭✭Clytus


    Worm in tuna!!!...thats a strange one alright.
    Like i mentioned on another thread...Tesco has some of the most stringent manufacturing codes of practice Iv ever come across.

    Think about this for a minute..tesco have put THEIR name to the said product...not the manufactuers,so its in their interest to ensure every product carrying the Tesco brand name meets the highest standards in food safety and quality. Trust me on this one...TESCO will treat this very seriously indeed. Complaints like this one could lead to a site PIU audit ( the company has obviously a "blue" status)....which to you and me is an unannounced full audit.

    OP..if I were you,Id try and get in contact with the technical department of tesco,explain what happened,ask for a full explanation as to how a foreign body such as a worm managed to make its way into a can of tuna,ask for results of any lab tests to see what it is..


  • Registered Users, Registered Users 2 Posts: 705 ✭✭✭yurmothrintites


    I found a large piece of which I can only presume was bamboo in a can of "Picnic" tuna on Monday. It was about half the size of the tin. Threw it in the bin though.


  • Closed Accounts Posts: 1,133 ✭✭✭Slice


    I found what is unmistakeably a dead worm.

    What should I do here,

    Jump on a chair and scream?


  • Moderators, Arts Moderators Posts: 35,738 Mod ✭✭✭✭pickarooney


    Tins of bamboo retail at a higher price than tuna. That's like throwing out cornflakes because you find gold dust in them.


    Well, kind of like it, if you squint really hard.


  • Registered Users, Registered Users 2 Posts: 10,846 ✭✭✭✭eth0_


    Clytus wrote: »
    Worm in tuna!!!...thats a strange one alright.
    Like i mentioned on another thread...Tesco has some of the most stringent manufacturing codes of practice Iv ever come across.

    If I may be so crude - They do in their hole!

    I worked as a contractor for Tesco for a while about 2 years ago and I was shocked at how they just do not care. They get complaints about this sort of thing all the time.

    Add to this their nazi-ish treatment of wholesalers, their determination to run farmers into poverty, and their wholehearted support of animal torture (see www.chickenout.tv) and it adds up to a company that really thinks its customers are idiots.

    Just to compare: I've never found any foreign objects, or bought any food that is well past its use by date, in M&S, Aldi, Dunnes or Sainsbury's.

    But I have found this on several occasions with Tesco.

    Tesco = FAIL.


  • Closed Accounts Posts: 3,418 ✭✭✭Jip


    Now I know you're really talking out your behind Etho. If that's what you think after working as a contractor after 2 years I can only assume you were contracted to clean the toilets. You've obviously no idea of how they operate both from a technical point of view or how they choose their suppliers.
    You've conveniantly chosen to ignore every previous point I've put to you about this so I assume you can't put up a proper argument to back up your claims. As I said, a named brand product that you may think is the elite of the said products food category may well be produced by the same manufacturer that produces Tescos own brand items, or are you just going to igonre this point again ?


  • Closed Accounts Posts: 3,418 ✭✭✭Jip


    There's nothing personal here, if you're bored simply stop reading.


  • Registered Users, Registered Users 2 Posts: 10,846 ✭✭✭✭eth0_


    Jip wrote: »
    Now I know you're really talking out your behind Etho. If that's what you think after working as a contractor after 2 years I can only assume you were contracted to clean the toilets.

    I don't know why i'm bothering to reply to you when you clearly have a chip on your shoulder but..

    No, I was't cleaning the toilets, I was working in the head office and I heard and saw a lot of stuff that has made me avoid Tesco ever since.

    It's common knowledge how tesco screw farmers and how they do not care about animal cruelty.

    ALSO - I'm speaking from _personal experience_ of inferior Tesco products.


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