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Playstation Network timed out...HELP please!

  • 09-03-2008 7:59pm
    #1
    Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭


    Hi, just new to boards.ie. Been browsing about but never got round to registering till now.

    Everytime i sign in on my playstation network it keeps saying....
    "The connection with PLAYSTATION network timed out". I don't know what to do. I did an internet connection test and it says...
    Obtain IP address- succeeded
    Internet connection- succeeded
    Playstation Network- Failed

    Sometimes i do get signed in (rarely) but it signs me out again within a few minutes. Im using a router and an ethernet cable coming from it to the ps3. It worked fine but up until recently it hasn't.

    Any help would be appreciated. Thanks icon_smile.gif


«1

Comments

  • Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Irish Broadband your ISP by any chance?


  • Closed Accounts Posts: 17,661 ✭✭✭✭Helix


    you defo have a psn account?


  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    Pacifico wrote: »
    Irish Broadband your ISP by any chance?

    Yeah exactly. It was grand but now up until recently i can't get signed in. What's wrong with them?


  • Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Their network sucks ;)

    Seriously though its really annoying


  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    Pacifico wrote: »
    Their network sucks ;)

    Seriously though its really annoying


    Take it your with them as well then?! Is there anything i can do about it? Funny thing is though i had no problems up until recently.


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  • Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Yeah I am. Don't have a PS3 any more though.

    Xbox Live is fine. Try lowering your MTU size, this has worked for some people. Didn't for me though!


  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    Pacifico wrote: »
    Yeah I am. Don't have a PS3 any more though.

    Xbox Live is fine. Try lowering your MTU size, this has worked for some people. Didn't for me though!

    Thanks for the help. Lowering it to what?


  • Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Default is 1492, try something like 1350 or 1300.

    Are you on their DSL service or Ripwave?


  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    Pacifico wrote: »
    Default is 1492, try something like 1350 or 1300.

    Are you on their DSL service or Ripwave?


    I tried it on 1300 and i got signed in on the 2nd go. Be interesting to see how long it keeps me signed in for. Not too sure whether its DSL or Ripwave tbh. Probably DSL. Aggghhh there it goes...signed out again.


  • Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Welcome to IBB :)


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  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    Why was it alright for the first few months though and now it hardly works at all? Best to go for eircom then?


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,109 Mod ✭✭✭✭whiterebel


    You're not downloading anything else on your network at the same time, are you? I have problems if downloading a torrent or two, until I slow them down or turn them off. It works fine then. I'm with UTV BTW


  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    whiterebel wrote: »
    You're not downloading anything else on your network at the same time, are you? I have problems if downloading a torrent or two, until I slow them down or turn them off. It works fine then. I'm with UTV BTW

    Nah not downloading anything at the same time. Its really frustrating me now tbh. Think i may have to switch isp's buts thats a while bother.


  • Closed Accounts Posts: 217 ✭✭baz909


    Ive had the same problem, im with IBB and have a dsl connection, i'll try changing the MTU as suggested.

    but its only in the last month that this has happened?


  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    baz909 wrote: »
    Ive had the same problem, im with IBB and have a dsl connection, i'll try changing the MTU as suggested.

    but its only in the last month that this has happened?

    Yeah just over the last month and a half or so. I've had no bother since that. I just don't get it at all!


  • Closed Accounts Posts: 217 ✭✭baz909


    I changed the MTU last night and the ps3 reconnected after I had changed it from the default 1492 to 1350, but I couldnt get onto some websites on my pc. going to leave it on 1492 and get onto IBB to see if they can sort our their mess!


  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    I have no bother with IBB on my comp. Works perfect. Its just the ps3 that im having trouble with.


  • Closed Accounts Posts: 7 elsexo


    help i'm suffering the same problem, with irish broadband as well, how do i change the mtu?


  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    elsexo wrote: »
    help i'm suffering the same problem, with irish broadband as well, how do i change the mtu?

    Seems like a lot of people are having trouble with IBB. I still can't connect even if i do change the MTU.

    Elsexo, you go to network settings on your ps3, then internet connection settings, custom and go through that until you get to MTU.


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Hi Guys,
    I am having similar problems with connecting to PSN.
    I can connect every now and again, but usually get signed out after about 2 or 3 min. Internet connection test on PS3 shows everything fine up until siging in to PSN.
    Phoned IBB today and they said something about Sony no longer accepting static IP addresses... so phoned Sony and they say that is untrue. I tend to believe Sony as i can get signed in sometimes...
    I also have a friend who had similar problems and decided to switch over to Eircom. He says he has had no problems since, so i think i might give that a go.
    I've also read on other forums that connections aren't so good if using wireless technology (not so much a router, but IBB's wireless masts).
    Contention ratio seems to effect stability - IBB is 24:1 ratio i think off the top of my head, whereas eircom/smart is 1:1.

    If i end up switching, i will post back on here to let you know how i get on.

    p.s. I have already tried many other things like opening ports, DMZ and the like, but with no luck. If you are reading this and having problems, try all that stuff first... but it's looking more and more likely to be an IBB problem.


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  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    shuggy1001 wrote: »
    Hi Guys,
    I am having similar problems with connecting to PSN.
    I can connect every now and again, but usually get signed out after about 2 or 3 min. Internet connection test on PS3 shows everything fine up until siging in to PSN.
    Phoned IBB today and they said something about Sony no longer accepting static IP addresses... so phoned Sony and they say that is untrue. I tend to believe Sony as i can get signed in sometimes...
    I also have a friend who had similar problems and decided to switch over to Eircom. He says he has had no problems since, so i think i might give that a go.
    I've also read on other forums that connections aren't so good if using wireless technology (not so much a router, but IBB's wireless masts).
    Contention ratio seems to effect stability - IBB is 24:1 ratio i think off the top of my head, whereas eircom/smart is 1:1.

    If i end up switching, i will post back on here to let you know how i get on.

    p.s. I have already tried many other things like opening ports, DMZ and the like, but with no luck. If you are reading this and having problems, try all that stuff first... but it's looking more and more likely to be an IBB problem.

    Letterkenny i see! Im just 10 minutes up the road. Anyway im on IBB as well and i can only get signed in sometimes and if i do its only for a few minutes. Started off with no problems but then one day it wouldn't sign me in or if it did it only signed me in for a few minutes. Tried opening ports and stuff a few months ago and it worked and had no problems until about a month or 2 ago and now the same problem again. I can't switch over to Eircom because of where my house is located. IBB are rubbish.:mad:


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Letterkenny i see! Im just 10 minutes up the road. Anyway im on IBB as well and i can only get signed in sometimes and if i do its only for a few minutes. Started off with no problems but then one day it wouldn't sign me in or if it did it only signed me in for a few minutes. Tried opening ports and stuff a few months ago and it worked and had no problems until about a month or 2 ago and now the same problem again. I can't switch over to Eircom because of where my house is located. IBB are rubbish.:mad:
    It seems like there are just too many people with this problem with IBB. Personally i think it is all to do with the number of people that you are sharing your mast with.
    Contention ration with IBB is something like 48:1 so it's basically like having 48 people sharing your internet at once. There is no way you can get 2MB Down and Up with that. I have a mate who lives in Convoy and he is the only residential customer with IBB on that mast, so he has lightning fast speeds and great PSN, but if more people go onto his mast I'df say he'd have the same problem.
    I didn't have a phone line in the house so that was the reason i went for IBB in the first place, but i just got my phoneline connected again free of charge by eircom and I will be switching over to Smart as soon as i get my eircom account number through the post.
    If you can switch, then i think it is the way to go...


  • Moderators, Regional North West Moderators Posts: 19,158 Mod ✭✭✭✭byte
    byte


    I've just moved into a new house, and have UTV Broadband.

    However, I'm experiencing the same problems as above. I'm using a Belkin router, and I've even enabled UPnP, though this doesn't seem to have any effect. I still cannot get signed in.

    It's possible that my problem is unrelated here, since everyone else is using IBB, but I thought I'd throw it out there.

    I'll try changing the MTU later, see if it works on this UTV service.


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    byte wrote: »
    I've just moved into a new house, and have UTV Broadband.

    However, I'm experiencing the same problems as above. I'm using a Belkin router, and I've even enabled UPnP, though this doesn't seem to have any effect. I still cannot get signed in.

    It's possible that my problem is unrelated here, since everyone else is using IBB, but I thought I'd throw it out there.

    I'll try changing the MTU later, see if it works on this UTV service.

    Hi Mate,

    Have you tried connecting the PS3 through an ethernet cable?
    Have you gone through opening up ports etc on your router?
    There are a number of different things that could be going wrong from what i have read, so it might be worth trying those...
    What security do you have on your network? I had a mate who was having problems when using either WPA or WEP (i can't remember which one), but whenever he changed to the other one, it seemed to fix the problem, so that might be worth a try...

    Let us know how you get on.

    Good luck!


  • Moderators, Regional North West Moderators Posts: 19,158 Mod ✭✭✭✭byte
    byte


    shuggy1001 wrote: »
    Hi Mate,

    Have you tried connecting the PS3 through an ethernet cable?
    Have you gone through opening up ports etc on your router?
    There are a number of different things that could be going wrong from what i have read, so it might be worth trying those...
    What security do you have on your network? I had a mate who was having problems when using either WPA or WEP (i can't remember which one), but whenever he changed to the other one, it seemed to fix the problem, so that might be worth a try...

    Let us know how you get on.

    Good luck!
    Hi, thanks for the info. I'm not sure what ports I need to open, will need to find out.

    There is no security on the router at the moment, until I can get a connection working (though did have MAC filter on). I'm using wifi, btw. PS3 is too far away from router for ethernet to be an option.

    I have considered the DMZ option, though it seems excessive.

    It used to work grand when I had Smart broadband and a cheapass Sweex router.


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    If you google for the ports, you should find them ok, but by putting the PS3's IP address into DMZ will open up all the ports so it is a good way of testing whether it is going to make a difference or not...
    Best of luck with it!


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Well, i got my eircom account number through the post after reconnecting my line, phoned up smart and they did a quick line test and said that unfortunately, the max my line would be able to hold is around the 1MB mark... :(
    However, i have to say that Smart have been very helpful over the whole thing, and gave me advice to ring eircom and see if there was any way i could have the line either replaced or upgraded to hold a higher capacity.
    To cut a long story short, eircom basically told me there was nothing i could do and it would only be once the main exchange had been upgraded that i would be able to get any better...:mad:
    So I've decided to go with Smart anyway due to their 1:1 contention ratio. I'm going for the 4mb package anyway, even though i won't be getting close to those speeds, but at least i have no download cap with that. If the exchange does by magic get improved then my speeds should go up, and hopefully gaming won't be a problem anymore...
    The thing that really gets me is that this country doesn't seem to have got broadband right at all. Eircom seem to have a monopoly over what people can get, and the roll out of service across the country is pathetic. When you compare Ireland to other countries, we are sooo far behind...:confused:
    Lets just hope the quality of connection is better this time...


  • Moderators, Regional North West Moderators Posts: 19,158 Mod ✭✭✭✭byte
    byte


    Any changes Eircom make to their DSL equipment (upgrading to ADSL2+) won't affect Smart, as Smart have their own equipment in exchanges, and already use ADSL2+!


  • Registered Users, Registered Users 2 Posts: 151 ✭✭Blood-Martyr


    I'm having the same type of problems atm with my PS3. It obtains an IP address but times out when establishing and internet connection.

    I have a PSN account set up and everything and I've been connect to the internet with it too , playing Metal gear online. It's only reciently that this has started happening.

    Any Idea? I'm currently using Smart Telecom BB line Aolynk modem if that any help. Oh and my networking , ports forwarding knowledge aint the greatest....


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  • Registered Users, Registered Users 2 Posts: 1,033 ✭✭✭Niall0


    I have this problem too , Does anyone know the specific cause of failing on PSN. Is it to do with ports/Firewalls ? (I think that causes a different error)


  • Registered Users, Registered Users 2 Posts: 28 TheMaxDaddy


    Have the recent PS network issues only happened in last couple of days? I know Firmware updated to 2.36 yesterday, or day before. Check out official PS website....
    I had a PSN problem after a firmware update was released (think it was the new PS store one). My system wasnt telling me there was a new update, but the website was, I downloaded it to a USB and did it that way. Worked then.
    Worth a try.
    http://ie.playstation.com/help-support/ps3/system-software/detail/item107765/Update-features-%28ver-2-36%29/

    I was alright signing onto PSN last night. Havnt done update myself.

    For access to the Playstation Network the following ports are used:

    TCP ports:

    80 HTTP, 8080 HTTP, 443 HTTPS, 5223 JABBER, 3478, 3479, 3480

    UDP ports

    3478, 3479


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Have the recent PS network issues only happened in last couple of days? I know Firmware updated to 2.36 yesterday, or day before. Check out official PS website....
    I had a PSN problem after a firmware update was released (think it was the new PS store one). My system wasnt telling me there was a new update, but the website was, I downloaded it to a USB and did it that way. Worked then.
    Worth a try.
    http://ie.playstation.com/help-support/ps3/system-software/detail/item107765/Update-features-%28ver-2-36%29/

    I was alright signing onto PSN last night. Havnt done update myself.

    For access to the Playstation Network the following ports are used:

    TCP ports:

    80 HTTP, 8080 HTTP, 443 HTTPS, 5223 JABBER, 3478, 3479, 3480

    UDP ports

    3478, 3479

    I was aware of the update over the last couple of days, but the problem was there since before the recent update. I have a feeling that it was after the previous update that things started to go wrong..., but it seemed to be IBB people having most of the problems.
    I managed to get online yesterday after the update and i started thinking that maybe the update had fixed all my woes, as the update is supposedly meant to improve stability with some PS3 titles. However, it didn't last for long and yet again i was being signed out on a regular basis...
    Just waiting now for Smart to get me connected and we'll see how things go then...


  • Registered Users, Registered Users 2 Posts: 28 TheMaxDaddy


    Good Luck. I hate the cr*p we have to go through to play online. Ive been trying with varying levels of success with HSDPA (with Three) for a year now.......my own fault. Its not reliable enough for gaming, but I dont have any other options out in the sticks....


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Good Luck. I hate the cr*p we have to go through to play online. Ive been trying with varying levels of success with HSDPA (with Three) for a year now.......my own fault. Its not reliable enough for gaming, but I dont have any other options out in the sticks....

    A mate of mine tried doing that once, without any luck.
    I'm so sick of the state of broadband here, it's pathetic.
    I live on the outskirts of a major town, and even then the coverage is still crap, whereas in the UK, broadband is pretty much available anywhere...
    I'm moving house in about a year's time out to the country - god knows what i'll have to try then...

    I'll let you know how i get on with Smart.


  • Registered Users, Registered Users 2 Posts: 28 TheMaxDaddy


    My brothers on NTL 4/6MB he has no problems. Stupid money though.
    I'm moving to Galway at the end of the year. I'm going to make sure I can get savage broadband in my new place.
    Dont move to the sticks. Unless you're guaranteed broadband by ADSl. Its not worth the peace if you cant RPG some fools on GTA!

    I noticed on official PS3 forums people are talking about reseting their router, and re-inputing their connection settings on PS3. Fixed problem for those people.....dont think they're IB though.

    Smithfield apartments in Dublin have Smart. ITS ****E!!!!!
    Might be different for your area....


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  • Closed Accounts Posts: 69 ✭✭_tony_


    The problem is not your settings...it's IrishBroadband.

    I used to have Breeze with them...it worked great on the web but the PS3 kept disconnecting.

    I called their tech support and spoke with them about it, and they couldn't fix it. The problem lies in the setup they have on their internal routers - or at least that's what it was back when I used IrishBroadband (6 months ago). At one stage it started working fine for me...it worked grand for a couple of months but then it went back to how it used to be...constant disconnects.

    I wasted quite a bit of time toying about with my wireless router and wifi set up. In the end, I am absolutely confident it was a problem with irish broadband. I looked into the problem quite a bit when I had IBB. I did some network tests, sending data from my Breeze connection to a server I have abroad. Although they are not filtering the network connection to the PSN, a huge amount of UDP network traffic seems to drop when it's passing through IBB. The rate at which it is dropped seems to be related to the amount of UDP network traffic your sending. When enough packets don't arrive at their destination, the PSN will disconnect you.

    If I were to take a wild guess, I would say they intentionally drop a lot of UDP packets in an attempt to trip-up bit torrent users...but it's a real pitty that for whatever reason they do it, PS3 users are suffering.

    The only solution is to change ISP. PS3 updates are very unlikely to fix it - unless they make the PSN much more robust to huge amounts of data being "lost in transmission". And even if it was more robust - you wouldn't get disconnected, but games would be pretty much unplayable.


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Hey Tony,

    Thanks for the reply - it's good to clear up that this seems to be the problem and to hear that someone else was going through the same thing.
    I'm presuming you changed ISP - have you had any problems since? Are you going through a fixed line now instead of wireless?


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Hi guys,

    Still having trouble with this Irish broadband issue. Just got off the phone to them again and actually seemed to get someone who might help us out...
    He went through the usual suggestions of not using a wireless router, putting the PS3 in DMZ etc... I explained that all that stuff has been done, but he says he will try and find out more about the situation and let me know if he can find something out.
    Interestingly, he did say that they are aware that there is a problem with their system and they have been in contact with Sony to see if they can fix it. He mentioned that it has something to do with the Irish Broadband security measures on their network, and they are trying to find a work-around to allow better connections. Apparently Sony have not been very helpful, but it also seems as though IBB are a little stumped as to what could be causing the problems...
    Hopefully if they get enough people calling them to say that it is not working they may get a move on fixing it...
    I will post back if i hear any more... (fingers crossed):confused:


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Ok guys, one thing he did mention was that changing your DNS servers around has been known to work for some people. So maybe try and switch your primary DNS with your Secondary DNS and vice versa. I have tried this and i did manage to get signed in and play a game, although this could just be a coincedence...

    Anything is worth a try at this stage though...


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Hi Guys, i have always been having problems with Irish broadband and the PSN, as you will be able to read before this post. After doing some tests on network speeds through www.speedtest.net, bouncing to ad from a server in Galway, my download speed is sitting on average around 1.7 Mbit/Sec. Now i am paying for 2Mb download and upload since i have a Breeze 2Mb, so i was happy enough with the download, but surprised to see that my upload speed was consistently crappy at about 0.2 to 0.3 Mbit/Sec...
    I phoned IBB technical support and to be fair to them the guy at the other end seemed helpful enough and ran some sort of test at his end. He then confirmed that there was definately a problem and my upload readings were fluctuating all over the place, so he is arranging a call out so somebody can have a look at the antenna...
    Just thought i would let people know in case they are having a similar problem - might be worth giving IBB a ring and getting them to look at their readings to see if there is anything wrong with your antenna...
    I will post back when the technician has been out and see if anythig has been fixed... fingers crossed.


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  • Registered Users, Registered Users 2 Posts: 1,260 ✭✭✭harpstilidie


    Just done that speed test thing and I have download speed of 2.01 and an upload speed of 1.89 so thats pretty decent isn't it? These days I can get logged into PSN and it varies on when I get signed out...sometimes quickly and sometimes it takes ages.


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    This sound like good enough benchmarks if your on Breeze 2Mb.
    The guy at IBB tells me that Sony deal with static IP in some way the conflicts with keeping users signed in to PSN, which might explain why IBB customers seem to have such a hard time staying signed in...
    Hope they fix this soon - I have no option but to stay with IBB at the moment as they are the only provider i can get where i live (My phone line is too far away from the local exchange to support any decent broadband connection).
    What seems really odd is that every now and again i'll get maybe a week without getting signed off, and then a week where i can barely get signed in at all...


  • Registered Users, Registered Users 2 Posts: 1,713 ✭✭✭Bonavox


    Laugh at me and call me a liar, but I had a wireless connection using IBB and this used to always happen to me.

    I added WEP to my network and the problem disappeared.

    Also, make sure you're media server is turned off, this worked for me as well ;)


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    vflhp wrote: »
    Laugh at me and call me a liar, but I had a wireless connection using IBB and this used to always happen to me.

    I added WEP to my network and the problem disappeared.

    Also, make sure you're media server is turned off, this worked for me as well ;)

    Pretty sure WEP security shouldn't make any difference, as that will only be between the router and PS3, rather than anything to do with IBB. Not going to laugh at you though as any input can be helpful...

    Off the phone again with IBB. Takes them up to 4 working days to arrange a technician to call out and then it could be a couple more days after that... Not exactly quick with the customer service... Upload speeds have dropped down again to 0.06 Mbits/Sec. This is getting ridiculous. Think it is something to do with antenna being blown about a bit. Weather has been awful the last couple of days, but looking back at previous speed tests, don't think i ever had any decent upload speeds...
    Can't understand though why my download speeds seem to be unaffected. You would think that if the antenna has been blown off course, then both download and upload speeds would be affected...?

    Anyone know if a ping time of 80ms is ok?

    469246745.png


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Well IBB came out the the house and fixed the problem... for now.
    The technician could see straight away what the problem was. The original technician had installed the antenna behind the chimney so they were surprised i was getting a signal at all!
    They gave me a new receiver and installed it on a longer pole so that it would be above the chimney this time. Seem to be getting much better speeds and reliability now.
    Just not sure if soot from the chimney will affect performance after a while...


  • Registered Users, Registered Users 2 Posts: 13 prezes_a


    hi lads.im new in board.ie. i have this same problems liku you,i have irish broadband4MB( Fixed wireless = small antenna attached to roof) ,internet on ma pc and laptop works fine but psn isnt(wirless conection).I can connect every time, but usually get signed out after about 2,10,15 or 30 min. Internet connection test on PS3 shows everything fine up until siging in to PSN.i open the ports for ps3.where is the problems IRISH BROADBAND or router??
    if i changing for eircom it will be help?????i cant have ntl:(((
    im from waterford.
    Any help would be appreciated. Thanks


  • Registered Users, Registered Users 2 Posts: 27 shuggy1001


    Hi prezes_a,
    There are a couple more things you should try, first is to put your ps3 into DMZ on your router. This will open all ports, not just ones you have specified, and you can see if that makes a difference.
    If not, then try doing a speed test to see how well your connection is performing. I used to use the one at www.speedtest.net. Theoretically, your connection should be providing you with close to 4Mb upload and 4Mb download speeds. Upload speed is important for the PSN as this allows what your doing in a game to be transmitted to the other players. In my case, my download speed was fine, but upload was terrible, thus causing the problems.
    If the speed test identifies that this is your problem, you need to get on to IBB and ask them to conduct their own speed test on your antenna. The technician that came out to me said that they have their own software that will measure each antenna's performance. they do not rely on sites like speedtest.net as they are not 100% accurate, but it will give you a good idea as to what might be the problem.
    If your speed test shows the results you should be getting, then I'm sorry, but I can't think of anything else you can do really...
    I did have a friend who switched from IBB to Smart telecom (going from breeze to fixed connection through a phone line) and he has never looked back. that solved all his problems. I don't think we can get away from the fact that wireless technology doesn't provide as reliable a connection as fixed, since there is a lot of packet loss in the data transfer. it's just an issue with wireless, not necessarily Irish Broadband...

    Let us know how you get on and if you have any tips as to how other people can get theirs fixed,

    Good Luck!


  • Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators, Sports Moderators Posts: 12,808 Mod ✭✭✭✭Keano


    prezes_a wrote: »
    hi lads.im new in board.ie. i have this same problems liku you,i have irish broadband4MB( Fixed wireless = small antenna attached to roof) ,internet on ma pc and laptop works fine but psn isnt(wirless conection).I can connect every time, but usually get signed out after about 2,10,15 or 30 min. Internet connection test on PS3 shows everything fine up until siging in to PSN.i open the ports for ps3.where is the problems IRISH BROADBAND or router??
    if i changing for eircom it will be help?????i cant have ntl:(((
    im from waterford.
    Any help would be appreciated. Thanks
    Welcome to boards. :)

    I was having a problem staying connected but I disable UPnP on my router and on the PS3 and now have no issues. Yes, having UPnP is very handy at times :(


  • Registered Users, Registered Users 2 Posts: 13 prezes_a


    that mybe help
    SYSTEM LOG:
    Jan 1 00:00:15 udhcpd[310]: udhcpd (v0.9.9-pre) started
    Jan 1 00:00:15 udhcpd[310]: max_leases value (254) not sane, setting to 101 instead
    Nov 24 09:01:52 syslog: IGD root device successfully registered.
    Nov 24 09:01:55 syslog: Advertisements Sent. Listening for requests ...
    Nov 24 09:02:22 syslog: wlan0: WPA2-AES PSK authentication in progress...
    Nov 24 09:02:22 syslog: wlan0: Open and authenticated
    Nov 24 13:37:21 udhcpd[314]: sending OFFER of 192.168.2.100
    Nov 24 13:37:21 udhcpd[314]: sending ACK to 192.168.2.100
    Nov 24 18:58:33 syslog: wlan0: WPA2-AES PSK authentication in progress...
    Nov 24 18:58:33 syslog: wlan0: Open and authenticated
    Nov 24 18:58:44 udhcpd[314]: sending OFFER of 192.168.2.101
    Nov 24 18:58:44 udhcpd[314]: sending OFFER of 192.168.2.101
    Nov 24 18:58:45 udhcpd[314]: sending ACK to 192.168.2.101
    Nov 24 19:19:49 syslog: wlan0: WPA2-AES PSK authentication in progress...
    Nov 24 19:19:49 syslog: wlan0: Open and authenticated
    Nov 24 19:19:49 udhcpd[314]: sending ACK to 192.168.2.101
    Nov 24 19:45:04 syslog: wlan0: WPA2-AES PSK authentication in progress...
    Nov 24 19:45:04 syslog: wlan0: Open and authenticated
    Nov 24 20:26:13 syslog: wlan0: WPA2-AES PSK authentication in progress...
    Nov 24 20:26:13 syslog: wlan0: Open and authenticated
    Nov 24 20:26:13 udhcpd[314]: sending ACK to 192.168.2.101
    Nov 24 20:28:41 syslog: wlan0: WPA2-AES PSK authentication in progress...
    Nov 24 20:28:41 syslog: wlan0: Open and authenticated
    Nov 24 20:28:41 udhcpd[314]: sending ACK to 192.168.2.101
    Nov 24 21:22:17 syslog: wlan0: WPA2-AES PSK authentication in progress...
    Nov 24 21:22:17 syslog: wlan0: Open and authenticated
    Nov 25 03:20:54 syslog: wlan0: WPA2-AES PSK authentication in progress...
    Nov 25 03:20:54 syslog: wlan0: Open and authenticated
    Nov 25 03:21:35 udhcpd[314]: sending OFFER of 192.168.2.102
    Nov 25 03:21:35 udhcpd[314]: sending ACK to 192.168.2.102
    Nov 25 20:02:11 udhcpd[314]: sending OFFER of 192.168.2.103
    Nov 25 20:02:11 udhcpd[314]: sending ACK to 192.168.2.103
    Nov 25 20:02:24 udhcpd[314]: sending OFFER of 192.168.2.103
    Nov 25 20:02:24 udhcpd[314]: sending ACK to 192.168.2.103

    SECURITY LOG:
    [2000-01-01 00:00:21]: start Static IP
    [2000-01-01 00:00:23]: [SNTP]: connect to TimeServer 192.43.244.18 ...
    [2009-11-24 09:01:33]: [SNTP]: connect success!
    [2009-11-24 09:01:33]: [SNTP]: set time to 2009-11-24 09:01:33
    [2009-11-24 09:01:34]: [FIREWALL]: WAN IP is 89.127.169.44 setting firewall...
    [2009-11-26 13:09:48]: [DNS]: dns restart ...
    [2009-11-26 13:10:07]: start Static IP
    [2009-11-26 13:10:09]: [SNTP]: connect to TimeServer 192.43.244.18 ...
    [2009-11-26 13:10:23]: [SNTP]: connect success!
    [2009-11-26 13:10:23]: [SNTP]: set time to 2009-11-26 13:10:23
    [2009-11-26 13:10:24]: [FIREWALL]: WAN IP is 89.127.169.44 setting firewall...
    [2009-11-26 13:13:33]: [DNS]: dns restart ...
    [2009-11-26 13:13:47]: [DNS]: dns restart ...
    [2009-11-26 13:13:49]: start Static IP
    [2009-11-26 13:13:51]: [SNTP]: connect to TimeServer 192.43.244.18 ...
    [2009-11-26 13:14:01]: [SNTP]: connect fail!!
    [2009-11-26 13:14:02]: [FIREWALL]: WAN IP is 89.127.169.44 setting firewall...
    [2009-11-26 16:41:22]: [DNS]: dns restart ...
    [2009-11-26 16:41:35]: [DNS]: dns restart ...
    [2009-11-26 16:41:38]: start Static IP
    [2009-11-26 16:41:41]: [SNTP]: connect to TimeServer 192.43.244.18 ...
    [2009-11-26 16:41:57]: [SNTP]: connect success!
    [2009-11-26 16:41:57]: [SNTP]: set time to 2009-11-26 16:41:57
    [2009-11-26 16:41:58]: [FIREWALL]: WAN IP is 89.127.169.44 setting firewall...
    [2009-11-26 16:52:30]: [SNTP]: connect to TimeServer 192.43.244.18 ...
    [2009-11-26 16:52:31]: [SNTP]: connect success!
    [2009-11-26 16:52:31]: [SNTP]: set time to 2009-11-26 16:52:31
    [2009-11-26 16:53:27]: [SNTP]: connect to TimeServer 192.43.244.18 ...
    [2009-11-26 16:53:27]: [SNTP]: connect success!
    [2009-11-26 16:53:27]: [SNTP]: set time to 2009-11-26 16:53:27


  • Registered Users, Registered Users 2 Posts: 70 ✭✭borygo77


    Hi lads, sorry 4 bringing back so old thread but this one suit best 4 my issues with IBB,,,
    I'm about 2 weeks after installers done their ****y job on my roof ;]
    So like most of u said have exactly same trouble with my connection ;(
    PSN not workin very often and if I get signed in and menage to start game then I'm not able to play cuz I have crazy lag...
    Speed tests are fine at end but speed is going up and then droping down during one test! Speeds are 4Meg down and 7Meg up so looks good ;) When I start ping test thats showing truth about IBB! Loosing about 30% packets on every server I trying tests ;/
    My question is What I should do now ? Cancel my still fresh contract or stay with them and wait ? Have you guys still troubles with yours IBB ?


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