IT tech support salary in dublin

MIN2511

It's not the same thing, i suppose they can get retrained e.t.c but most people choose tech roles because they want to be more technical and QA isn't that technical but the money is better
I suppose it all depends on where you want to end up QA means Business Analyst/Project management and Tech consultant means basically tech consultant! (i stand to be corrected)

speedy2007

azezil wrote: »

LOL!



Now that's more realistic. I'm doing level 2 support and am on just over 30k, I started 2 years ago on 26k.

So OP a starting point of 29k is very decent indeed.

ive accepted the offer for 29k. Its involves a lot of training so i think itll be great experience and stand to me in the future

dublindude wrote: »

Would those of you on poor level 1 or level 2 wages consider a move to QA?

QA is the area i want to try get into, but most positions seems to look for at least 2yrs experience in QA. I even applied for a role that said it didnt require any experience, but the agency still told me i wasnt experienced enough lol.
Anyway the role ive taken now can give me experience of testing so in couple of years i can make the move to QA. The wages do seem a lot better from what ive seen too.


thanks for everyones replies by the way:)

fret_wimp

It really depends on the company. My first company offered me 25K right out of college ( which was great 2.5 years ago.) that was upped twice and ended up being 36k at the end of 2 years. I then moved companies and for an almost identical job I am getting something thats not too short of 50K.

Remember though the term "support" means many things, depending on the company.

Currently im in Tier 2 app support. This involves a heavy amount of sql server 2005. Lots of debugging problems and informing the developers (Tier 3) of the issue, what are the repro steps, and potential fixes. It can also include the setting up of envrionments for testing and developing new releases of the applications. Its a real "learn on your feet" kind of job.

It also involves some SQL server administration ( job creation and monitoring, granting access, sql performance managment and tweaking etc etc). Im by no means an expert in SQL Server, but i have learned a lot.

just keep this in mind in this thread. there is no generic "Support" role.

kippy

fret_wimp wrote: »

just keep this in mind in this thread. there is no generic "Support" role.

Agreed.
OP, Best of luck with your new role.
Kippy