"Protecting the reputation of the hotel"

Conbro

This was the respone I was given by the hotel receptionist this morning when I queried the hotels policy of denying internet access to online poker sites. I am down in Cork for the festivel and am staying in the Quality hotel. I arrived back at my hotel at about 04:00 this morning having played the super sattelite and a few hours cash. Upon arrival to my room I opened my laptop with the intention of a quick fix before sleeping. To my shock a warning popped up advising me that the pokersite I wished to log on to could not be accessed due to its content, ie gambling. This morning I queried the matter with the recptionist and was dealt with briskly and routinely with the response given in the title thread. She then mumbled something about gambling and adult sites as she turned her back to do somthing else while the front office manager nodded approvingly in the background making me feel like a paedophile. I didnt bother taking the matter any further but am a bit miffed about the whole situation. I havnt encoutered this problem in any hotel before and feel quite startled that an adult like myself, using his own computer in the privacy of his own room that he has payed a handsome fee for the enjoyment of, is not free to choose what internet sites he visits. Have any of you dealt with this problem before?. Thoughts?

shoutman

Thats a bit mental, does it allow you purchase pay per view porn on your telly in the hotel?

sickpuppy

Personally id find another hotel and demand my money back.
What the hell is ireland coming too when you cant have a late night gamble and a badly needed knuckle shuffle ridiculous.

Conbro

porn on your telly in the hotel?

Alas no. I neglected to mention that plan B also had to be discarded.

valor

I've always thought "The Quality Hotel" was a redic name for a hotel

RoundTower

ask them if you're allowed bring a hooker back to your room.

Ste05

Better yet, ask them to get one for you, every self respecting hotel offers this service now by the sounds of things...

DeVore

Wow. Thats astonishing.:eek:

DeV.

strewelpeter

Did you have to pay for the internet access or was it free?

I've had access to sites blocked by the content filter used by hotels in just two countries USA and UAE but there only in an American owned hotel in Dubai, I think it was ok in Abu Dhabi.
I have had no problems in any other Asian, African or middle eastern countries including countries well known for their unfriendly internet policies such as Iran and Egypt.

ditpoker

kick up a fuss, shout loudly about how if you want to download porn (or play poker??) on your laptop thats your call... if they say no... go and buy a dvd with some extreme adult content and sit in the lobby with the sound on full , and refuse to leave til they give you back all your money (including the price of the dvd!!)

Conbro

lol nice 1 dit plan in action

Conbro

Did you have to pay for the internet access or was it free?

Access was free. However I dont think that justifies their policy. Free wifi is now an integral feature of all 4/5 star hotels

thechamp87

the good old vodafone mobile broadband is what you need. i will never encounter a problem like this!

ollyk1

Conbro wrote: »

Access was free. However I dont think that justifies their policy. Free wifi is now an integral feature of all 4/5 star hotels

It's not really free. It's one of the reason you are staying at that hotel and paying the price you are paying for your hotel room.

I'd go back to the lobby and ask to speak to the manager and inform him that you will be telling all poker player attending festivals in Cork not to stay at their hotel as access to poker sites is restricted and also that they should state up front on their general advertising that they restrict access to legitimate sites.

If any of their adverts make a big deal of "free" wifi access I'd also email the advertising standards board and report them for misleading potential customers.

A few quick emails will create plenty of hassle for them with very little bother for you. They aren't going to change their policy due to one customer complaining at a desk but you can at least give them a good kick in the boll1x with ease and that way they might not be so quick to give people sh1t at the desk in front of everyone in future.

Glowingmind

Conbro wrote: »

Thoughts?

I believe this is a Keith Moon story, but am open to correction.

Mr. Moon is checking out of his hotel, and the manager says as he's walking out of the building, "Mr Moon, we were a bit worried by your reputation, but you've been a delight to have as a guest, and you're welcome back any time"

A couple of mins later he drives his rolls through the lobby window.


Got a car Conbro?

strewelpeter

Conbro wrote: »

Access was free. However I dont think that justifies their policy. Free wifi is now an integral feature of all 4/5 star hotels

I wish !
In an Irish owned four or five star hotel in Gibraltar I paid £18 stg per night for a third rate cable lan connection, £15 in a 4* in England and $15 in a 5* in the middle east where the connection was free in the lounge.
That has you on tilt and down a decent pot before you start

semibluff

thats a joke tbh - make sure and kick up a fuss -

BigDragon

ollyk1 wrote: »

It's not really free. It's one of the reason you are staying at that hotel and paying the price you are paying for your hotel room.

I'd go back to the lobby and ask to speak to the manager and inform him that you will be telling all poker player attending festivals in Cork not to stay at their hotel as access to poker sites is restricted and also that they should state up front on their general advertising that they restrict access to legitimate sites.

If any of their adverts make a big deal of "free" wifi access I'd also email the advertising standards board and report them for misleading potential customers.

A few quick emails will create plenty of hassle for them with very little bother for you. They aren't going to change their policy due to one customer complaining at a desk but you can at least give them a good kick in the boll1x with ease and that way they might not be so quick to give people sh1t at the desk in front of everyone in future.

Boards Poker voice of reason and appropriate action........again!

connie147

If they're saying, denying you the oppertunity to play poker on your laptop in your own room is protecting the reputation of the hotel, then you should ask them why are they letting poker players stay in the hotel at all.

You could also tell them you play poker as a full time job,(as a lot of their guests this week-end do), and that they are denying you access to your work.

This hotels attitude stinks.If it was me, I would vote with my feet and move out.And encourage as many others as possible to do the same. Fcuk em.

DeVore

Or send their manager a link to this thread. I for one will never stay with them as a result of this insulting policy. Ignorant snobs.

DeV.

DeadParrot

sickpuppy wrote: »

Personally id find another hotel and demand my money back.
What the hell is ireland coming too when you cant have a late night gamble and a badly needed knuckle shuffle ridiculous.

why else do you think they give you body lotion in the hotel room?
And its always handily beside the tissues too

DeVore

This is their email address:

info.cork@qualityhotels.ie

DeV.

Theresalwaysone

A joke.... Do what OllyK says. Man talks sense.

ditpoker

DeVore wrote: »

This is their email address:

info.cork@qualityhotels.ie

DeV.

ATTENTION MANAGER:

Dear Sir/Madam,

with reference to this http://www.boards.ie/vbulletin/showthread.php?t=2055192635 I would like to enquire as to your policies regarding internet access and access to legitimate gaming websites. The apparant existing policy has me rather confused and would make me weary of staying at your hotel again for future poker festivals in the area.

I look forward to your reply.

done...

Ste05

ditpoker wrote: »

done...

Nicely done.

Make sure you post up any reply you get incase they don't want to respond directly to the thread.

BigDragon

Just spoke to a Mr Stephern McNally - Deputy CEO of Quality Hotels IIreland ( resp for the one in Cork).

He said that is a policy put in place by their IT manager across all their hotels and is a set policy. He will speak to IT guy on Monday to review it but nothing will be done till then and he will ring me to discuss the issue.

gg online poker over the weekend in Cork boyos.....

Norwich Fan Rob

we had the same problem last time in the clarion down here, must be same IT guy,
havent even bothered checking it now, (in clarion again), having online free week, so not worried.

but, last time down here, i had a stern word, saying im a professional, down here to do some work, and basically unable to do so, which is a total outrage. (they said they would have a look at this issue)

BigDragon

Norwich Fan Rob wrote: »

we had the same problem last time in the clarion down here, must be same IT guy,

Same group

ArmaniJeanss

ditpoker wrote: »

The apparant existing policy has me rather confused and would make me weary of staying at your hotel again for future poker festivals in the area.

Is weary/wary the new lose/loose?

nickdundee

ollyk1 wrote: »

It's not really free. It's one of the reason you are staying at that hotel and paying the price you are paying for your hotel room.

I'd go back to the lobby and ask to speak to the manager and inform him that you will be telling all poker player attending festivals in Cork not to stay at their hotel as access to poker sites is restricted and also that they should state up front on their general advertising that they restrict access to legitimate sites.

If any of their adverts make a big deal of "free" wifi access I'd also email the advertising standards board and report them for misleading potential customers.

A few quick emails will create plenty of hassle for them with very little bother for you. They aren't going to change their policy due to one customer complaining at a desk but you can at least give them a good kick in the boll1x with ease and that way they might not be so quick to give people sh1t at the desk in front of everyone in future.

Good points. I would definetley kick up a fuss. The reason someone stays there could well be because of the services they offer ( free internet access) and unless it specifically states on there website when booking that you can't access poker porn etc.. then i'd be surprised if what there doing is even legal. What right have they to tell an adult what they can or can't view on legal internet sites. It's up to the law of the land to decide if You/I or anyone else can play online poker and currently it is and hopefully always will be legal.

I'm getting pi**ed off just reading this thread. It's tossers like that receptionist and hotel management that are fu*king up this country to a state where everything has to be politically correct. I know it's easy for us on the boards to say when we don't have to do it, but if there are a group of poker players staying there this weekend maybe if ye all ganged up on the management it could be interesting.

DeadParrot

ArmaniJeanss wrote: »

Is weary/wary the new lose/loose?

glad someone else spotted that

5starpool

DeadParrot wrote: »

glad someone else spotted that

Maybe he is tired of staying there?

ditpoker

ArmaniJeanss wrote: »

Is weary/wary the new lose/loose?

dang... i typed "wary" , decided it didnt look right and then fixed it... double dang!! i put it down to bad varience...

RacingSilver

ditpoker wrote: »

The apparant existing policy has me rather confused and would make me weary of staying at your hotel again for future poker festivals in the area..

2 spelling mistakes in one sentence is not great when you're trying to make an official complaint.

mdwexford

Thats a disgrace, i would have freaked out in the hotel if i was there, what right have they got to censor what you do on the internet, a weekend without online porn is just unacceptable.

Ste05

Jesus, imagine the impression anyone from Quality Hotels is going to get from reading this thread. We sound like a group of nit-picking, pedantic morans (yes I used the internet spelling on purpose!). If you want to talk about proper grammar take it to the English Lit forum or somewhere else that cares...

Ste05

EDIT: Little bit of thread cleaning done below. This isn't an English Forum.

kincsem

Many companies contract out their IT support to big organisations like EDS. The unacceptable activities are probably set by EDS IT support. And they might just ban everything to be on the safe side, including gambling information sites.

kincsem

This might require a sticky - hotels that block internet access to poker sites. So if people are travelling to a town they can check up availability. And you could annoy they hell out of them when there is a tourney in the town by phoning them, and asking do they allow poker (when you know they don't), and then saying you will book into hotel x instead.

EL_Loco

maybe the convenience of an open wireless connection is being secured by this sort of blocking?

although if you can get to your internet banking or buy something on ebay this point is null and void.

2ndly, I'd agree about relaxed spelling on the internet being ok (although it annoys me) , but it was an official complaint and warrants some extra care.

anyways, sure he's in the DIT lets hope he's good with numbers.

LuckyLloyd

This post has been deleted.

CaptainNemo

I stayed in the Clarion hotel in Cork for a night while I was down playing in the Macau - got back to my room and tried to fire up PaddyPower and couldn't connect. A couple of sites worked OK (e.g. Ultimatebet).

This is the same hotel that charges 28 quid for a room service risotto and had 10 different porn movies available for the discerning gentleman's viewing pleasure.

It's a lovely hotel but if I was staying there for a few days this alone would be enough to make me decide on a different hotel.

Ste05

LuckyLloyd wrote: »

The "reputation" of the hotel huh? Maybe they can have a "no sex unless your married" rule for the rooms. And I can only assume that if two people of the same sex wish to book a one bed room their business is declined. This thread is, in my view, a window in on a small little Ireland of the past. Thankfully these attitudes become less prevalent in Irish society with each passing year.

Hold on, whatever about allowing people access to hard core porn or having the ability to lose money playing Poker. I would hope they would not allow unmarried people to share a 1 bed room, and as for 2 people of the same sex.... :eek:

What has become of Irish moral standards. Maybe this hotel is actually trying to re-instill some of the morals that have been stripped from this great country of ours, I may have misjudged them and they are actually trying to act as the moral compass for the rest of us.... a compass, I might add that has been going badly askew recently... :mad: :rolleyes:

Just incase anyone is dumb and misses it, that was dripping with sarcasm!!

LuckyLloyd

This post has been deleted.

Killme00

Ste05 wrote: »

Hold on, whatever about allowing people access to hard core porn or having the ability to lose money playing Poker. I would hope they would not allow unmarried people to share a 1 bed room, and as for 2 people of the same sex.... :eek:

What has become of Irish moral standards. Maybe this hotel is actually trying to re-instill some of the morals that have been stripped from this great country of ours, I may have misjudged them and they are actually trying to act as the moral compass for the rest of us.... a compass, I might add that has been going badly askew recently... :mad: :rolleyes:

I concur

Macspower

From time to time to get away from the grind here at home I go to the local Hotel to play an online session. Not only do they allow it... they welcome it... I am always made feel welcome and I can sit in the bar all day if I like while the staff constantly top up my coffee....

Eamonn that plays in Lukes/Fitz used to work there and knew I was playing poker and must have said it to the manager as when I was leaving one day the manager said to me...." you were playing poker there this morning?"
"ehh yeah"
" how did you do today?" "Is our connection good enough for you?"

Always nice,pleasent, friendly and helpfull...

Maudlins Hotel in Naas BTW...

Flushdraw

Ste05 wrote: »

Jesus, imagine the impression anyone from Quality Hotels is going to get from reading this thread. We sound like a group of nit-picking, pedantic morans (yes I used the internet spelling on purpose!). If you want to talk about proper grammar take it to the English Lit forum or somewhere else that cares...

Ste05

EDIT: Little bit of thread cleaning done below. This isn't an English Forum.

Meaning you deleted my post for pointing out he spelt variance wrong aswel....cant see what harm it would have done leaving it there. How does this affect me attempt to reach 9999 posts and then quit the forum

Theresalwaysone

Macspower wrote: »

From time to time to get away from the grind here at home I go to the local Hotel to play an online session. Not only do they allow it... they welcome it... I am always made feel welcome and I can sit in the bar all day if I like while the staff constantly top up my coffee....

Eamonn that plays in Lukes/Fitz used to work there and knew I was playing poker and must have said it to the manager as when I was leaving one day the manager said to me...." you were playing poker there this morning?"
"ehh yeah"
" how did you do today?" "Is our connection good enough for you?"

Always nice,pleasent, friendly and helpfull...

Maudlins Hotel in Naas BTW...

Hold on a second.....secret naas people FTW.

I agree with Macs. This particular hotel has the old style "customer is always right mentality"

cardshark202

Macs you sick degenerate fúck. Lol getting away from the grind by grinding in a hotel instead

Macspower

cardshark202 wrote: »

Macs you sick degenerate fúck. Lol getting away from the grind by grinding in a hotel instead

coffee topups..... pretty waitress... vs barking dog...squealing cat... barking and squealing wife...

Grind in hotel FTW!!

califano

i dunno boy i have a feelin macau-cork is behind this. encouraging the hotel management to take this line this weekend like. the less they play in the hotel the more hours they play in his club like?. do you get me?.


just pre-empting a random drunken banned cork players post at 3.30am

dannydiamond

ahh remember the good ole mobile phone,now that was a reliable way to obtain drugs and hookers....