Meteor web texts - only 1 per recipient per month

springhill6

New restriction on Meteor since 26 Oct 2007, only 1 recipient per month, which means you cannot send more than one text a month to same number, so much for group texting. And also Meteor cannot count groups, 300 free texts a month, if you select a group of 30 recipients, when sent zero groups remain,
and do not send to same person twice in month, it won't get there. :mad:

byrner88

thats stupid i mean u cant even save 300 numbers on ur sim card u can only save 240 , i think ther will b alot of emails being sent to complain about this stupid service

i've just sent 2 to the same number..

It clearly says it on the site, but is still working as normal.

I think they might've messed up a little with the wording.

cast_iron

You have picked it up entirely incorrectly.

I think you should reread what they mean.

And I haven't clue what you are on about regarding group texts.

oneweb

Are you certain or are you just panicking?

Looks like they implemented some changes so it's probably just a bug...

https://www.mymeteor.ie/mymeteor/system/view/sms.cfm
Web Texts Explained

Send up to 300* Web Text messages per month free of charge to any Irish number.

Remember - to send a Group Web Text, first create a group within the Phonebook and then choose this group as your chosen recipient.

Credits for group web texts are deducted per recipient e.g. group web text to 30 recipients reduces your web text credits from 300 to 270. As further examples, you may send 1 group of 30, 3 groups of 10 or 2 groups of 15 and so on.

*1 sms per recipient

springhill6

Looks like it was in my response to my complaint re Group web texting, i.e sending text from your browser. I had complained that if I sent to a group, lets say 1 group of 10, then if one begins with a limit of 30 groups, following sending this 1 group of ten, it says, only 20 group texts remaining, should be 29 in my opinion. Yes I did try and send a single text now to myself twice and was successful, but cannot understand what 1 per recipient means. So limiting, thinking of returning to O2, where they have an excellent group web text service, as I group text to my walking group weekly.

foggy_lad

the 1per recipient only means one recipient=1 text so if you send group text your balance will drop by the number of recipients

cast_iron

springhill6 wrote: »

Looks like it was in my response to my complaint re Group web texting, i.e sending text from your browser. I had complained that if I sent to a group, lets say 1 group of 10, then if one begins with a limit of 30 groups, following sending this 1 group of ten, it says, only 20 group texts remaining, should be 29 in my opinion. Yes I did try and send a single text now to myself twice and was successful, but cannot understand what 1 per recipient means. So limiting, thinking of returning to O2, where they have an excellent group web text service, as I group text to my walking group weekly.

Again, I think you misunderstand.

You can send as many group texts as you please, in whatever combination you please, but the total number of recipients (delivered messages) cannot exceed 300.
eg. 30 group texts a month to a 10 man group; or
20 group texts a month to a 15 man group.

Basically, a total of 300 messages (recipients) are allowed get delivered from one account.
That's 50 more than o2's rubbish webtext service.

springhill6

"20 group texts a month to a 15 man group."

That is what I thought too, but I found out to my cost, not true,
given example above, Meteor only allow 2 group texts to a 15 man group per month, that is their maths, and I can prove it. I sent 1 group text to a 29 man group, knowing I was allowed 30 Group texts, following this I had 1 group only allowed for rest of month, not 29. It might sound farcical, but this is my whole argument with Meteor. They have spoken on the phone to me and given that same crazy figure. Thanks for your input.

Toto Wolfcastle

As has been said already, the 1 sms per recipient doesn't mean you can only send one sms to each person a month.

Also, Springhill, nice to see someone else from Glanmire on here!!! (Instead of standing outside Lucianos!!)

cast_iron

springhill6 wrote: »

"20 group texts a month to a 15 man group."

That is what I thought too, but I found out to my cost, not true,
given example above, Meteor only allow 2 group texts to a 15 man group per month, that is their maths, and I can prove it. I sent 1 group text to a 29 man group, knowing I was allowed 30 Group texts, following this I had 1 group only allowed for rest of month, not 29. It might sound farcical, but this is my whole argument with Meteor. They have spoken on the phone to me and given that same crazy figure. Thanks for your input.

Your interpretation seems very odd.

My understanding is that you do not have a set "30 group texts". You can have as many as you like in whatever configuration. The 30 used in the explanation is merely an example.

You seem to think you are entitled to 30 group texts with 29 recipients in the group. That would mean sending 870 texts, which is almost 3 times your allowance. This is obviously incorrect.

I don't use the Group text, but I think you are mixing up 30 Group texts, 29 recipients and 29 remaining group texts, etc. Whatever about Meteor's maths, yours is certainly confused.

,8,1

Right. Well that's a bleeding disgrace.. 1 per recipient, what a joke! (Normal texting I mean - I rarely use group texting.)

Time to switch to Tesco Mobile when it launches I think. Similar competitive flat rates (20c/min all networks), good coverage, and I'm sure it doesn't have an idiotic webtext policy like this.

Looks like Meteor is entering its "screw the prepaids" stage.

Random

Bit of an over reaction from the guy switching to tesco as a result.

read it again and you'll see it's all ok and nothing has really changed when sending texts to individuals except that it seems more reliable and the phone book is on the same page

Toto Wolfcastle

,8,1 wrote: »

Right. Well that's a bleeding disgrace.. 1 per recipient, what a joke! (Normal texting I mean - I rarely use group texting.)

Time to switch to Tesco Mobile when it launches I think. Similar competitive flat rates (20c/min all networks), good coverage, and I'm sure it doesn't have an idiotic webtext policy like this.

Looks like Meteor is entering its "screw the prepaids" stage.

Calm down, nothing has changed. You can send more than one to each recipient. The one sms per recipient just means that when you send a group text to say 10 people 10 will be taken off your total. Reread it, it's been like that all along. Normal texting is not affected.

And of course Tesco don't have this webtext policy because they dont have webtexts

BuffyBot

I'm sure it doesn't have an idiotic webtext policy like this.

I'd imagine it doesn't, seem as they don't seem to be offering webtexts..

The Corinthian

oneweb wrote: »

https://www.mymeteor.ie/mymeteor/system/view/sms.cfm
Web Texts Explained

Could someone post an alternate link or the text of these conditions verbatim as they are not accessable to non-Meteor customers?

This thread is looking suspiciously like it was the product of illiteracy. If so I'll be closing it.

cast_iron

From Meteor's website:

Meteor wrote:

Web Texts Explained

Send up to 300* Web Text messages per month free of charge to any Irish number.

Remember - to send a Group Web Text, first create a group within the Phonebook and then choose this group as your chosen recipient.

Credits for group web texts are deducted per recipient e.g. group web text to 30 recipients reduces your web text credits from 300 to 270. As further examples, you may send 1 group of 30, 3 groups of 10 or 2 groups of 15 and so on.

*1 sms per recipient

While the wording could be better, the OP has a very confused understanding of it.

springhill6

Thanks for all the feedback. i am still waiting for one actual Meteor web text user to disprove me. Does it take that much effort to set up a group, lets say a group of 2, and send a group text. If one sends to a group, should be counted as 1 group text, yet notice it will be counted as 2.
I have screen dumps in pdf format before and after to prove it, and to show to anyone.
Anyone up for the challenge ?

Random

springhill6 wrote: »

Thanks for all the feedback. i am still waiting for one actual Meteor web text user to disprove me. Does it take that much effort to set up a group, lets say a group of 2, and send a group text. If one sends to a group, should be counted as 1 group text, yet notice it will be counted as 2.
I have screen dumps in pdf format before and after to prove it, and to show to anyone.
Anyone up for the challenge ?

If you send a message to a group of 5 people then 5 out of your 300 webtexts will be used up.

springhill6

How many groups will be used up, 5 I am saying.

Random

I had 155 texts and 30 group texts.
I sent 1 message to a group of 2 people.
I now have 153 texts and 28 group texts left.

If this is what you mean?

cast_iron

I think that is what the OP means.

And he does appear to be correct in saying this. This isn't alluded to in Meteor's webtext explanation.

Seems like an error on Meteor's part, as it makes a mockery of giving you the 30 group texts they do actually say they give you (I missed that earlier).

It basically means that a if you send 1 message to a group of 30 people, all your group texts are used up for the month (and 30 off the monthly 300). It must be a coding error in the recent webtext upgrade.

Random

Right so finally it's all established and worked out.

Time to email Meteor

cast_iron

ciaranfo wrote: »

Time to email Meteor

Already done.
Cheers to the OP.

flibz

The allowance is 300 SMS per month.

You can send multiple SMS per recipient per month (i.e. 6 SMS to yer mum).

When you send group texts, you use 1 of your group text per recipient,

So, a group SMS to 5 users "costs" 5 of your groups SMS entitlement . Don't ask me why. I can't answer that. But that's how it's supposed to work - how it's always worked in fact.

Take it from me, as someone on "the inside".

F

-avey-

well i hadnt even noticed the whole 1 sms per recipient thing, i was just liking the way my phonebook was now on the same page as the message, making life a little easier

flibz

We've been getting mixed opinions on it.

Now it's all AJAXed up and will probably break jSMS and it's friends, but the question is, is it any better?

New things to note: -
The text box above phonebook & groups does a wildcard search of your phonebook.
If you have a contact named "Mrs Jones" and you enter "Mrs Jo" in it, she'll be added to the message. If you enter "ones" she'll be added to the message. Basically, as long as it only matches 1 phonebook entry, your good to go...

If you enter a complete phone number in it, it will add it to the message. If it's a new number it will ask if you want to save it after the message is sent.

The phonebook & groups allow you to select multiple recipients (hold down control when selecting).

I thought it was all pretty obvious and intuitive, but then I would, wouldn't I...
F

EDIT:
Also, the even more confusing "*1 per recipient " text has been removed.

flibz

Any opinions expressed by me are not necessarily the view of anybody I may work for.

gurramok

Yeh once logged in, its faster to text, very fast after clicking that send message link.

There are still problems logging in at certain times though, it just stalls, nothings changed there (:

laoisfan

Hi

Logged into mymeteor this morning.

I had 208 individual texts and 30 groups texts remaining.
I created a group consisting of myself & my wife.
I sent a text to the group.
My remaining texts were 206 individual texts and 28 groups texts.

I expected my group texts to reduce by the number of people in the group, in this case 2 i.e. 30 - 2 = 28.

However I did not expect the individual texts to reduce by the same amount. So it looks like they reduce my total texts by 4 and not 2 (for this example).

Personally I am not worried as I hardly ever use "groups". If I send same text msg to a few numbers I usually hold control key and select the number individually.

Just what I noticed this morn!!

--laoisfan

flibz

Your group text counter is a subset of your allowance.

So basically, you can use up to 30 of your 300 allowance for group messaging (again, don't ask).

But yes, selecting multiple recipients using the control key doesn't count as a group text..
f

laoisfan

flibz wrote: »

Your group text counter is a subset of your allowance.

So basically, you can use up to 30 of your 300 allowance for group messaging (again, don't ask).

But yes, selecting multiple recipients using the control key doesn't count as a group text..
f

so really meteor are only giving us 270 texts as opposed to 300 if one uses group texting?

if one only uses individual texting with webtext we get the full 300?

that is my understanding from what you said above

flibz

No, you do get the full 300.

Basically, using group texts is the same as selecting all the recipients manually.

If you have a group with 3 people and send to it, it uses 3 SMS's. If you select the 3 people manually it uses 3 SMS's.

The confusion is with the whole "group text" allowance being listed as if it's seperate, and it isn't. The 30 group allowance is part of the 300 SMS allowance.

Sam Vimes

flibz wrote: »

No, you do get the full 300.

Basically, using group texts is the same as selecting all the recipients manually.

If you have a group with 3 people and send to it, it uses 3 SMS's. If you select the 3 people manually it uses 3 SMS's.

The confusion is with the whole "group text" allowance being listed as if it's seperate, and it isn't. The 30 group allowance is part of the 300 SMS allowance.

having look at your image, if you send 1 group text with 30 recipients, does it then prevent you from sending to more than one person after that?


or can you still send to more than one person by selecting multiple entries from the phone book and it just prevents you from selecting groups? seems a bit silly tbh. if they have texts left why do meteor care if they select them manually from the phonebook or select a group?


edit: i just sent a group text to 4 people and my group text allowance dropped by 8. wtf?


edit2: i seem to be right. i'm out of group texts because it thought i sent it to 8 people each time i sent it to 4 and now the groups list box is gone but i can still send the same text to the same 4 people if i select them from the phone book. that's ridiculous

flibz

I can't comment on the reasoning behind it the way it works (way, way, outside of my remitt), but that's correct.

If you've sent 1 group message to 30 people, you'll have 0 group SMS and 270 regular SMS left.

With the new (hold down cntrl and select as many as you like) phonebook functionality you can continue to send multiple recipient messages (each recipient costs 1 SMS) until you run out your 300.

F

Sam Vimes

flibz wrote: »

I can't comment on the reasoning behind it the way it works (way, way, outside of my remitt), but that's correct.

If you've sent 1 group message to 30 people, you'll have 0 group SMS and 270 regular SMS left.

With the new (hold down cntrl and select as many as you like) phonebook functionality you can continue to send multiple recipient messages (each recipient costs 1 SMS) until you run out your 300.

F

it boggles the mind.

besides the stupid set up, its also coded wrong as i pointed out above. it seems to double the number of group texts you actually sent (a group of 4 took 8 group texts off me)

prendy

my god this is a confused thread....300 individual texts or 270individaul+ a group of 30.
this is probably wrong thus adding to the chaos:D:D:D

flibz

Just sent one myself and it worked OK, so that may be an intermittant issue. let me know if it does it again..

I set up a group with 1 member, and it only cost 1 group SMS.
Then I set up a group with 2 members, and it cost 2 group SMS.

Again, I can't comment on the reason why things work they way they do. We just do it as specified.

F

Sam Vimes

prendy wrote: »

my god this is a confused thread....300 individual texts or 270individaul+ a group of 30.
this is probably wrong thus adding to the chaos:D:D:D

that's sort of what it is. its 300 individual texts of which 30 can be used as group texts

you can send up to 30 texts a month by creating groups and selecting them from the "group text" box. at that point the box disappears.

when you send a group text, your group text allowance drops by the number of people in that group, and the single text allowance drops by the same amount.

but when you have sent 30 texts using the "group text" box and it disappears, you can still send effectively send group texts by holding CTRL and clicking people on the phone book list box which makes the whole thing of 30 group texts really really stupid

ian_m

Mass confusion at the highest degree. All pointing to Meteors failure to explain things clearly to customers.

Sam Vimes

ian_m wrote: »

Mass confusion at the highest degree. All pointing to Meteors failure to explain things clearly to customers.

there is that but also we were all trying to figure out the set up assuming that it made sense. it doesn't make sense so as with any kind of figuring out we were at a disadvantage because we had made an incorrect assumption

prendy

small bit off topic but does anyone know the number to activate free texts....
not the one you text to the one you call.
cheers

flibz

1905 is probably favourite. If they can't do it they'll know the number...

F

prendy

cheers

fletch

This seems madness. Surely it should operate like so.
I have 300 Free web texts left, and 30 Group web texts left ,
I send a Group Text to two people.
Surely the Free web texts left should reduce by 1 and my Group web texts left should reduce by 2???

Sam Vimes

fletch wrote: »

This seems madness. Surely it should operate like so.
I have 300 Free web texts left, and 30 Group web texts left ,
I send a Group Text to two people.
Surely the Group web texts left should reduce by 1 and my Group web texts left should reduce by 2???

i assume you mean the Group web texts left should reduce by 1 and your individual web texts left should reduce by 2

yes that would make more sense but that's not how its done for some reason

cast_iron

Commander Vimes wrote: »

yes that would make more sense but that's not how its done for some reason

I can't think why they would not do it like that.

By leaving it as it is now, the user does not have "30 Group Texts", as the term "group text" implies a unique message to multiple recipients, and you can send 30 of these per month.

But instead it means "regular texts to a max of 30 recipients, but throwing into a section called "group" that offers little advantage over regular texting, as the limit of 30 is too restrictive."


In fairness, the recent webtext interface upgrade is a great improvement on the old setup.
Something must be done about the group text issue though. The explanation provided on the website is rather useless, as it's not explicit about how it works.

Sam Vimes

this is what the site should say:

you have 300 texts a month. You can use all of them as group texts but after using 30 of them as group texts we make it slightly more inconvenient to do so because we disable the box where you saved your groups and you have to select the recipients individually

makes perfect sense

Oracle

ian_m wrote: »

Mass confusion at the highest degree. All pointing to Meteors failure to explain things clearly to customers.

....and their web site could do with a major overhaul. Looks decided amateurish now compared with the competition. Especially the MyMeteor pages.

okcomputer

i have headache

fletch

okcomputer wrote: »

i have headache

LOL!

Commander Vimes wrote: »

i assume you mean the Group web texts left should reduce by 1 and your individual web texts left should reduce by 2

yes that would make more sense but that's not how its done for some reason

Yes I did...now corrected.