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Request Pegaso swimsuit (lidl)
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07-06-2007 09:42PM#1
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Vesp. I'm not going to keep repeating myself. If you bring the suit home and it doesn't fit, you bring it back and get a full refund, no questions asked. It is really that simple with Lidl. Why would someone buy a wetsuit and then not maybe try it on before heading off to Spain? You are trying to engineer a situation where the Lidl refund policy fails.vesp wrote:If lidl will give a refund on used clothing because of fit ...and people can use a wetsuit for up to 28 days and then exchange it because of fit ( suppose they saw it in lidl, bought it without trying it on as there are no changing rooms there, went on holidays and discovered it was not the correct fit - perhaps partly to lidl offering fewer size options as all other manufacturers do ). If it does not fit them properly and keep them warm - does this lidl policy also apply to other lidl clothing products ?
I never said it does.vesp wrote:It does not have superstretch.
which claims to do the same thing as superstretch. You're splitting hairs now because you were originally claiming that all Lidl suits were fabricated of simple bog-standard neoprene and I showed you the specs say otherwise.vesp wrote:It only claims to incorporate some "trispan ultrastretch" in parts of the suit.
The budget suits do not. Do all budget 'brand-name' suits contain it?vesp wrote:And most lidl wetsuits do not have any "trispan ultrastretch" or they would claim it.
all I can say is Lidl has been running those boots for 18 months or more and I've never had a return. Have you actually seen a pair of failed Lidl boots with your own eyes? I haven't, and I think I would have done vesp. I see all faulty returns.vesp wrote:As regards the zips, why do the established and reputable brands all use metal zip zliders instead of plastic ( like some of the cheap lidl 3mm suits I saw ). Why do lidl use fine tooth zips in their wetsuit boots which clog and break easily with sand and silt etc ? Every other reputable manufacturer uses heavier duty zips nowadays in their boots, I think it fair to say.
I suppose you pay your money + get what u pay for.
Excuse me, it was you who asked about other products. I have no need to go off on tangents because you have no facts, just idle speculation and a belief that all lidl merchandise falls asunder-despite all the contributors to this thread telling you otherwise.vesp wrote:Thats not what we are talking about and you are going off on a tangent.
Sure why not, I'm not the only one (from here)....vesp wrote:You you are comparing lidl to Marks and Spenser. lol.Choc Me Jaffa Cakes
* Bournemouth Daily Echo Rating:
* Best rating in test - 4.5 out of 5
* "Flat as pancakes and noticably smaller than the rest, these jaffa cakes created a poor first impression. But we were soon consoled by the thick marmalade-like layer of orange, which covered the entire base. Not much between these and the M&S ones but these take the biscuit on price."
Yes.vesp wrote:Ever tried to bring something back to lidl ?
Why not?vesp wrote:I did. I would not bother again.
Would you like a customer services desk in every branch?vesp wrote:Their customer services department is as obvious as their changing rooms.
You are easily embarrassed vesp. There's no need to be I assure you.vesp wrote:Not worth the embarassment of the checkout person going off to find a supervisor etc.
Yes.vesp wrote:And anyway, suppose someone goes to lidl looking for refund on used clothing because of fit. Image arguing about "perfect product refunds " over this with someone in lidl ? Would this qualify for perfect product refund ?
It is not unreasonable to expect a customer to hold their receipt if the expect to get a refund on a perfect product.vesp wrote:You said "Yes" to the question " lidl will give a refund on used clothing because of fit ? " You wrote " You have 28 days to exchange items as you bought them with your receipt."
And I said it's no fuss to ask for a refund. You are creating barriers for yourself that don't exist.vesp wrote:That does not really answer my question. I asked " If you buy food at lidl at it does not taste good or is inedible do you bring it back + go up to the checkout assistant too, and cause a fuss while she goes for her / his supervisor ?"
See the link above for a selection of our own brand products which have been independently tested by others. The truth is that Lidl offers more than some retailers. Check out this months 'Grocery' magazine for more on thisvesp wrote:I never said lidl was a scam - some products there are fine and reasonable value for money. I even buy things there myself now + again. Usually now the stuff I try to buy there now are branded products, as I have often ( but not always ) been disappointed at the lidl / own brand / not well known brand stuff I bought.
Actually, here's the article in full......LIDL EPICURE
An interesting buzz is emanating from one of the country's best known discounters. In many ways, this buzz originated from word-of mouth but either way Lidl has fast become the supermarket du jour for foodies. It may be known for its stack em high layout but Lidl's produce is catching the attention of shoppers from across the socio-economic spectrum. Lidl is now viewed as a refreshing alternative to the big supermarkets. Who needs the free-shopping baskets and neatly stacked shelves of ordinary supermarkets when Lidl offers a pick and mix browse through any number of gastro-thrills at a fraction of the price? A growing number of shoppers take weekly trips to Lidl to buy food-lover- goodies such as prosciutto, ricotta, and any number of excellent olive oil brands, with the added bonus of picking up a bargain. This consumer turnabout is an interesting insight into an alternative shopping culture. No longer sniffed at by middle-class, wanna-be gourmets, Lidl is now the store of choice for many. And it's not just in Ireland; UK customers are at last figuring out that looking beyond piled high pallets can make a difference not only to your pocket but the quality of food you buy. A UK customer satisfaction survey revealed that customers rated Lidl higher than either Tesco or Sainsbury. Lidl initially hit Ireland with a reputation as a hard discounter servicing the supposed deprived demographic and setting up warehouse style stores in less affluent areas. However, this soon changed and not only are you now as likely to see a Mercedes pulling into a Lidl store, it's increasingly likely that the store they're driving into has just opened in an upmarket town or village. Today Lidl and Aldi could be mistaken for property dealers so interested are they in purchasing sites for their stores. How did this happen? Well aside from the obvious quality and bargain aspects, lifestyles have taken a leap forward in Ireland. There are a growing number of young single-households who have different requirements than many conventional supermarkets provide. Many of these have lived-abroad or travelled extensively particularly in Europe where there is less of a snobbish attitude about where you buy your food. These same single-households do not have the desire to shop big but still want good quality ingredients and they don't care whether the store they shop at has pretty aisles with efficient category management. Moreover, as the price of houses spirals beyond the reach of most in big cities like Dublin there is a greater mix of working and middle-classes living among each other. Certain areas which were once considered working class are increasingly egalitarian and multicultural. This may still appear culturally prodigious to many but it is routine in European countries to have an eclectic mix of neighbours comprising lawyers, taxi-drivers, university students, nurses all living side-by-side in the same apartment block or housing estate. This is pushing new and far more interesting ways of shopping, a 'pick and mix' consumerism which is motivated partly by economics and partly by multiculturalism. Many new households may shop for good olive oil, cheese, or Italian meats in Lidl for a fraction of the price they would pay in a deli somewhere in Ranelagh. Similarly the many ethnic stores dotted throughout towns and cities are encouraging people to explore new and interesting cuisine. For instance, kosher food, middle-eastern yogurts, grains and pulses, dark chocolate, herbs and spices, these are all frequently featuring on Irish shopping lists and they are not to be found at conventional supermarkets and corner shops. But they represent a burgeoning demand. The simple fact is conventional supermarkets are not providing enough ethnic choice. This is what is attracting people in their droves to discounters. Census figures show that 10% of the Irish population is from a different culture but retailers still struggle to serve emerging communities and other not so new ones. For instance, Ireland's small Jewish community dates back over a century but despite its deep lineage kosher provision for observant Jews (especially at Passover) isn't meeting the demand in the market. The Jewish community complain that variety is limited and prices are too high and many believe that supermarkets are missing out on a huge business opportunity. We have seen an increasing presence of European food on supermarket shelves but does it still go far enough? In the UK for example, Tesco reported Polish food to be the fastest growing ethnic minority range it has ever launched. Yet In Irish stores Eastern European and other ethnic food is often limited to a small corner or a single aisle. Discounters like Lidl and Aldi are more clued-in when it comes to stocking eclectic food as both are European in origin. They offer an eclectic choice at great prices and they don't make promises they cannot keep. The last statement is especially relevant in relation to the well-known supermarkets and symbols of this country. The service they promise is simply not there. How many of us can recount some ridiculous anecdote off the top of our head in relation to any number of well known supermarkets? Two for the price of one may be a favourite tagline but too often it seems they apply the same principal when it comes to hiring managers because they just don't make them like they used to. Count the amount of times you have asked to speak to the manager in a supermarket to be greeted with the resplendently nasal "Wha" for a reply. These same managers are usually holed up in some corner of the store room out of sight sucking on a Johnny Blue, more interested in assessing the dimensions of their spottiness in the back of a canteen spoon, than dealing with customers. Asking to speak to a manager in a supermarket provokes bewilderment because the shop manager is among the most elusive creatures as to be almost extinct. In short, they are never on the shop floor, ever. When they do make a rare appearance they still don't know where anything is. Or people mistake him for the belligerent security guard and pass him by. There must be a 'supermarket-manager-making-factory' somewhere in the hills where they churn out 20-something year olds in creased suits with the words, "If it's not there, we don't have it" emblazoned across their foreheads. No wonder they have skin problems. One could be mistaken for believing that Irish supermarkets are suffering from any number of phobia's; including claustrophobia - an aversion to dealing with large crowds; obsessive compulsive disorder (OCD) – obsessively re-arranging food into different aisles, or a plain old-fashioned case of psychosis - operating three checkouts out of twelve during peak shopping hours. Ever notice there is never a manager available when this happens and as the snaking queues slither deeper into the aisles clashing with other browsing shoppers, you fantasise how better off you'd be living in the 1940's growing veggies in your back garden and grazing a small cow for milk. Ireland must be the only country on the planet where there's a resistance to accommodate hungry shoppers who want to part with their money. We as Irish shoppers have become so used to this we're immune to its blatant unacceptability. However, shops like Lidl are changing all of this. And consumers are voting with their feet, Lidl receives an average of 16,000 customers per week in Ireland. Another factor attracting shoppers to Lidl is plain old value for money. New figures show many Irish people are juggling credit cards and running into money problems left right and centre. Up to 40% of people aged 20-29 hold a credit card and credit card debt among young Irish people has risen by 56% in the last three years. More and more students are simply graduating into debt. The reality for most households is that they are scarcely benefiting from the above trend economic growth that is so often thrown about in the media. The increase in the population's real disposable income lagged behind that of the economy as a whole last year forcing consumers to cut back on spending in order to maintain their standard of living. Families' balance sheets are being stretched more every day. This is not helped by higher borrowing costs which have taken the fizz out of the housing market, upon which some analysts claim rests the country's good economic fortune. Bringing these larger financial factors back to the doorstep of the average household and something has to give and for many the little luxuries will be rubbed off the shopping list. The attraction with Lidl is shoppers can buy indulgent food, cheaply. Lidl is looking better all the time.
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Erm, you put it on and if it doesn't fit-it doesn't fit. Simple enough I'd have thought.vesp wrote:Yes, in that situation, we all know if you bring the suit home and it doesn't fit, you bring it back and get a full refund. This is the least they could offer as they do not offer a changing room to try on the product in the first place. However, how is a newcomer to watersports supposed to know about the fit of a wetsuit ?
Are you reading my replies? I already said YES to that exact question. Have the courtessy to read my answers please.vesp wrote:Who mentioned Spain ? You did. Why ? Supposing someone goes to lidl, buys a wetsuit there, and drives to the beach and uses it. After his swim or surf he is shivering while his buddies are as snug as toast, and he asks them why. They point out his wetsuit is the wrong size, that it does not fit properly. His buddies ask him why all the other wetsuit brands have a much wider range of sizes. Anyway, you said earlier he has up to 28 days to take his suit back to lidl for a refund. Can I quote you on that ?
Yes vesp. This point is not in dispute. The higher priced Lidl suits contain it. The budget ones do not.vesp wrote:Exactly. And as I said it only claims to incorporate some "trispan ultrastretch" in parts of the suit. And most lidl wetsuits do not have any "trispan ultrastretch" or they would claim it
Perhaps if you provide a link to the superstretch manufacturers website to have a look at the specs of that material we can begin a comparison. For all you or I know ot may outperform superstretch!vesp wrote:Where does it claim to be as good as superstretch , or even do the same thing to the same extent ?
Again, not in dispute. the budget suits do not claim to be made of anything more than neoprene.vesp wrote:I said I was referring to the 3mm suits lidl had " some weeks ago". These after all, seem to be the type of wetsuit lidl sell the most of. They never had ultrastretch. If they had genuine ultrastretch they would claim it. They do not. Feel the material or better still try it on,( but then again you cannot in lidl ) and compare it to a branded modern wetsuit. Feel the difference.
Sometimes you do. Sometimes expensive things fail toovesp wrote:True, you get what you pay for.
All I can say is that I haven't seen any boots returned and indeed all I have heard is praise from divers about the boots. They are actually the most popular item in that range and sold out in a matter of hours.vesp wrote:Only one. But then I have not seen many pairs. I am not surprised it broke, nor am I surprised all other manufacturers use a much heavier duty zip nowadays. Big difference between size 10 and size 5 in zips, especially in boots where they can jam with sand + mud etc.
None have been returned for this. if they were then of course Lidl would refund the purchase price.vesp wrote:Great. What about the plastic zip sliders on the back of the budget suits - did you refund all of these which broke ?
None returned faulty so far but of course a faulty item doesn't fall under the 'perfect product' refund. It is just faulty and we don't apply the 28 day limit on faulty items.vesp wrote:Did you classify these as "perfect product refunds ", or were they refunded or replaced at all ?0 -
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