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Eircom broadband and alarm problem

indiewindy · 2007-04-30 16:33:03

I have had broadband for 2 years, but have been having terrible trouble over the past 2 months, it only works now if either i put my phone off the hook or am using the phone, while using the phone I can actually hear the modem connecting. Eircom have been out a few times changing modem dsl filters pretty much everything…

30-04-2007 4:33pm

#1

indiewindy

Registered Users, Registered Users 2 Posts: 1,425 ✭✭✭

Join Date: January 2006

Posts: 1272

I have had broadband for 2 years, but have been having terrible trouble over the past 2 months, it only works now if either i put my phone off the hook or am using the phone, while using the phone I can actually hear the modem connecting. Eircom have been out a few times changing modem dsl filters pretty much everything they have treied . They said that the fault was caused by the alarm which is monitored. The alarm company then came out and told me that this was eircoms problem!!.
I know this must be a pretty obscure problem, but maybe someone here has had the same problem

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Comments

#2 30-04-2007 5:28pm

ethernet

Registered Users, Registered Users 2 Posts: 3,568 ✭✭✭

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Posts: 3517

Someone posted a DIY solution in the Net & Comms forum a while back. I think this thread may be of assistance.

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#3 01-05-2007 5:55pm

Near90fm

Closed Accounts Posts: 22 ✭

Join Date: April 2007

Posts: 18

i have had exactly the same problem. BB worked ok with phonewatch (I paid for the filter) until end January , when it just stopped. three engineers later, countless phonecalls to BB helpdesk, and I figured that BB only worked when the line was engaged. Last engineer tried his best, said it was fixed, but still no joy. The line must be engaged to use broadband. phonewatch blame BB, and vice versa. I've just given up on them,...for now. Need to re-charge my batteries before I can face BB helpdesk again

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