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How to self install DSL if you have an alarm [Guide]

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  • 27-08-2004 5:07pm
    #1
    Closed Accounts Posts: 2,486 ✭✭✭


    This question comes up constantly so I have written this guide and attached diagram to use the simplest tools and equipment available to the average DIYer. I am an alarm engineer ex Phonewatch infact and have modified lots of lines for DSL and while this isn't the way I would do it professionally nor is it the way eircom would do it either it is basically the same. But it allows the average joe who doesn't have specialist tools or the proper network termination unit that an engineer would use for this task to get up and running and save themselves some money.

    There is an attached jpeg showing a standard no alarm connected setup followed by a diagram showing you how phonewatch and other alarm companies connect your alarm to your phone to give you an idea how your alarm interacts / affects your phoneline as you can see there is no great science to it.

    The last diagram might look scary at first but take the time to study it and see how everything connects together, it's really not that hard and I think should be within the grasp of most people here.

    The diagram it'self show the parts "blown out" (for clarity) from one another but you can install everything neatly side by side or even better enclose everything in a small project box like you can get from maplins.
    Before you do this modification have a good long think about where to put everything remembering you can do the modification at any point along the phoneline before it reaches the alarm connections for instance if you have a newer house with an external white phone junction box then the eircom master junction box is located in there making it the ideal place to neatly conceal your work.
    One final point when you get your self install kit try it out before doing this mod as alot of people find that DSL works fine through their alarm anyway.

    Now down to Business/

    The modifaction is really straight forward, your phoneline works on a single pair of wires from the exchange what you need to do is cut this pair before the junction box and install a small phone socket on each cut end, the small ones with the stick pad on the bottom and the pry off lid are perfect for this.

    You should have two phone sockets and each end of the phone line that you cut one end of the phone wire has your dial tone the other is still connected to your house phones. Now strip each end of the phone wire and pick out the pair eircom are using for your line you can check which colours they are by opening the eircom juction box and looking at the colours of the two wires that are connected in there.

    Open up both of your new phone sockets and you will see four screw terminals you only need two of these and it's almost always the terminals with the red and green wires attached. Now with your phoneline pair of wires with the conductor exposed attach one wire to each terminal in the socket (it doesn't matter which way around they are) Now do the same with the other end of the cut phoneline using the same colour wires as before. you should now have the phoneline which you cut with a phone socket on each cut end.

    Before going any further plug a phone into the socket on the wire coming from the street you should have a clear dial tone on this, the other socket will still be dead since it's only connected to your house, next step connect both sockets together using a normal phone lead with a jack on both ends now make sure all your house phones are working again. If not proceed no further and check your connections against the diagram. When you have your phones working again you can go ahead and plug in your DSL splitter into your new master socket and then plug the other socket going to your house phones into the phone side of the splitter, again verify your phones are working corectly if so you can go ahead and plug your modem into the DSL side of the splitter which hopefully should sync up. The DSL splitter may be some distance from your computer so you may need a long extension lead to go between your modem and the splitter, how you do this is up to you.

    Remember to take your time and plan everything out first if you are a novice in this area it might be an idea to photograph or sketch the existing connections before you start incase you cant get it working and need to put it back the way it was also it's worth noting that if your phone rings when you are working on the line you might experience a very small electric shock don't worry it's not enough to harm you I get them all the time, but if you want you can divert all incoming calls before you start.

    Lastly although this is a really simple job neither myself or boards.ie will take any resonsablity if you fuxer yourself or anything up although I am happy to help anyone who needs it via PM or email.

    Warning: Make sure your alarm is still capable of dialing out afterward either by getting it serviced or by just setting it off after contacting your monitoring company first.

    One of the mods might Sticky this.


Comments

  • Registered Users Posts: 6,007 ✭✭✭Moriarty


    That's fantastic stuff redshift, thanks muchly.

    I'm going to emphasise once again though that if you decide to do any of this, you do it entirely at your own risk.


  • Registered Users Posts: 4,290 ✭✭✭damien


    So do you pass the line test even with phonewatch or some other alarm system installed ? I thought the issue was that the line failed when phonewatch was activated.

    By the way Reshift, can I copy this and stick it on the IrelandOffline website ? Crediting you, naturally.


  • Closed Accounts Posts: 2,486 ✭✭✭Redshift


    The alarm shouldn't cause your line to fail no more than any other equipment ,phone,fax ect. The main problem is that the line goes into the alarm and then comes back out on another pair meaning that the alarm is directly in series with your phoneline which can cause problems if the circuitry in the alarm is not allowing the dsl frequency pass through it freely. Most other equipment ie Phones sit in paralell with the phoneline circuit and simply require filtering to prevent them interfering with the DSL frequency.

    As for putting it on your website go right ahead that information is free for anyone to use.

    Red


  • Closed Accounts Posts: 2,188 ✭✭✭Ripwave


    Some people may not be aware that IE6 will automatically resize an image, if it's beigger than your browser window. Normally, this is exactly what you want, but if the (very clear) image linked above looks totally illegible, then move your mouse over the image until you see an icon pop up at the bottom right of the image, that will allow you to expand it to real size.


  • Registered Users Posts: 6,007 ✭✭✭Moriarty


    (stuck, btw)


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  • Registered Users Posts: 338 ✭✭caster


    I have an alarm system installed on my phone line - not Phonewatch but it dials pre-assigned numbers. I think I've read on this board that sometimes everything will work without any requirements to do any of the above changes or to get an engineer out.

    My question is, is there any harm in trying it out i.e. if I order the self-install option from Eircom or IOL and try it out, can the alarm or anything be damaged? Or is the worst case scenario that it'll just not work properly and then I'll have to try the mods above or get an engineer?


  • Registered Users Posts: 148 ✭✭Ivan E


    caster wrote:
    I have an alarm system installed on my phone line - not Phonewatch but it dials pre-assigned numbers. I think I've read on this board that sometimes everything will work without any requirements to do any of the above changes or to get an engineer out.

    My question is, is there any harm in trying it out i.e. if I order the self-install option from Eircom or IOL and try it out, can the alarm or anything be damaged? Or is the worst case scenario that it'll just not work properly and then I'll have to try the mods above or get an engineer?

    Was this ever answered?


  • Registered Users Posts: 9,776 ✭✭✭antoinolachtnai


    why do they wire alarm systems in this way anyway?


  • Closed Accounts Posts: 437 ✭✭OHP


    I found this post intriguing to say the least. Eircon came out and installed BB in my cousin’s house (which had Phonewatch installed). It kept breaking down and he reported it in Sept last year. They finally came to fix in Feb this year and it now works. Only thing is he now has Wireless BB because Eircon said BB wont work with Phonewatch installed.


    OHP


  • Registered Users Posts: 253 ✭✭collsoft


    Hi,

    I bought a special DSL Alarm filter that is specifically designed for monitored alarms on DSL enabled lines.

    It has screw terminals, so you dont need any tools, and as far as I can see you could actually mount this inside your alarm panel.

    It also allows the alarm to capture the phone line.

    I have attached a picture showing the device.

    I bought it from a UK company for £27 (+ £5 for postage). I have a company so I didn't have any customs issues etc.

    You can get more info on the part at Act Meters Ltd. I could not get the exact link to work, but if you go into the "Product Index" and look for "ACT-431 DSL Alarm Filter with Lightning Protection" you will get some more info.

    If the above does not work, then the component is called an "DSL Alarm Filter", manufactured by Excelsus Technologies Excelsus Technologies and the part number is "Z-A431EU"

    I have to admit that I have not fitted it yet as I currently have wireless broadband from digiweb, which gives me a really crap service at time, and I want to switch to a standard connection over the phone line.

    My only problem is that Eircom Phonewatch did not give me the engineering code for my panel, so I can open the panel without triggering an alarm.

    I hope to sort thsi all out soon, and I will let you know how I get on.

    Jason


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  • Closed Accounts Posts: 77 ✭✭The Security ma


    suggest you try one of the two (account) numbers on the top of a bill... ;)


  • Closed Accounts Posts: 77 ✭✭The Security ma


    and if there's a 'ZERO' in the number, (20345) it might be worth trying to change the zero to a 'one' (21345).....

    Don't know anything about this of course, just an idea I had... ;)


  • Registered Users Posts: 253 ✭✭collsoft


    Hey, that worked a treat, especially the bit about changing the 0 to a 1!!!

    I assume that once I enter engineering mode, I can do what I like?

    I opened the panel when I was in engineering mode and the alarm didn't go off.

    I assume that if I had opened it when not in engineering mode that the alarm would have been triggered (even if the alarm was not set)?

    Thanks,

    Jason


  • Closed Accounts Posts: 77 ✭✭The Security ma


    Daaa's raight.

    But be careful you don't disconnect anything - you could seriously jeopardise your security! - and I'll charge you MORE than them if I have to come fix it for you :D


  • Registered Users Posts: 47 Mick F


    Excellent stuff!

    Just signed up with BT & rewired my system using this method & everything's working perfect.

    Thanks Redshift.


  • Closed Accounts Posts: 1 RedHerring


    Is it possible that my alarm and phones are wired in parallel rather than in series? When the phone line comes into my house it is connected to an old-fashioned junction box. From the two terminals on the other side of this junction box 3 pairs of wires come out. I'm guessing this is one pair to the alarm and a pair to each of my phone extensions.

    Does this make a difference to how or where I install the filter?

    Any advice appreciated, thanks.


  • Registered Users Posts: 31 robroy


    You expect to see 3 sets of wires coming from the connection box.
    The usual arrangement is, as the diagram suggests, that one pair goes to the alarm, another pair comes back from the alarm while the 3rd pair is joined to the return from the alarm and goes to the telephone system of the house. If that's not the way is is wired then the alarm system cannot take control of the phone line to force a call to the monitoring centre.

    You just follow the diagram as shown.


  • Registered Users Posts: 2,658 ✭✭✭old boy


    people you are a wealth of information


  • Closed Accounts Posts: 112 ✭✭FlyOver


    Let's see if this can be answered.

    I'm getting Eircom Phonewatch, I have Eircom Broadband on the line, they want €50(!) for a DSL/Alarm filter. Surely I can rewire the system myself.


  • Closed Accounts Posts: 112 ✭✭FlyOver


    Basically, How to self install monitored alarm if you have DSL?


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  • Registered Users Posts: 31 robroy


    I don't think you have many options when you get Phonewatch installed after Broadband. The correct way to install is to use the proper filter, and the cost as indicated above is £30 so €50 is not far off the mark.
    I cannot imagine the Alarm fitters wiring you up without doing it correctly as it would not be really secure.
    Any wiring done yourself would need to be in a very secure environment where there is not easy access for an intruder to disconnect before the alarm system calls the monitoring station. The correct filter, fired in with the installation of the alarm system is the best way to go.
    Personally I'd be delighted to get the job done 100% correctly for €50, very little more than the cost of buying the correct filter, and having Phonewatch stand over the result.


  • Closed Accounts Posts: 2,655 ✭✭✭i57dwun4yb1pt8


    Mick F wrote:
    Excellent stuff!

    Just signed up with BT & rewired my system using this method & everything's working perfect.

    Thanks Redshift.

    lol, i did this yesterday using bt internet ,and its fine - took me a while to figure it out then I see this diagram today - wont help me now but atl east i know im right , and others will be helped as well.
    well done !


  • Registered Users Posts: 648 ✭✭✭Tenshot


    A little bit of additional info, offered with no guarantee other than "it worked for me!"

    A friend had Eircom Phonewatch and one of the early DSL lines. For whatever reason, the guy who installed the DSL socket didn't notice/careabout the alarm so it ended up intercepting the phone line _before_ it reached the Eircom DSL socket (one of the white wall-mounted sockets, not a free-standing splitter). This lead to reduced DSL performance, with the line dropping 3-4 times a day for no apparent reason.

    The rewiring we did yesterday appears to have sorted it out - no drops yet, and a better maximum rated line speed. Here's what we did:

    There were three cables in total: the master Eircom line coming in from outside to a junction box; an alarm phone cable taking the signal into the Phonewatch box (blue pair) and then coming back out again (orange pair); and the original house phone cable (blue pair feeding house phones, orange and green pairs not connected).

    Old arrangement:

    Eircom outside cable -> blue pair on alarm cable -> (alarm system) -> orange pair on alarm cable -> blue pair on house cable -> DSL socket.

    New arrangement:

    Eircom outside cable -> blue pair on house cable -> DSL socket (main) -> green pair on house cable -> blue pair on alarm cable -> (alarm system) -> orange pair on alarm cable -> orange pair on house cable -> DSL socket (telephone connector).

    Slightly more complicated but now the DSL socket sits in the correct position (first device on entry to the house), and the DSL connection is behaving properly. The analogue phone is still looped through the alarm system so that it can correctly pick up the line to make a call when needed, even if a phone is off the hook in the rest of the house.

    The only tricky bit (and the reason why I bothered posting) is that the layout inside the DSL socket is slightly tricky. When you remove the front panel (the bit that lifts out completely), you'll see the blue pair from the house phone cable connected to the back of the socket on the wall. If you're fortunate, it's a three-pair cable and you have green and orange pairs free to play with -- if not, then this method won't work for you.

    On the back of the removable DSL faceplate are two resistors, mounted vertically in the centre of the back. These are zero-ohm resistors, and they're essentially shorting pins 1 & 4 and 2 & 3 of the 4-way IDC connector (labelled "alarm", with "in" and "out" pairs). You need to cut out the resistors, then connect the green pair from the original phone cable to the "in" IDC connector, and the orange pair to "out".

    Now the original phone signal goes down the green pair to the alarm, and the return signal comes back up the orange, before being passed on to the RJ11 phone socket on the front of the DSL panel. (There are also two screw-down terminal blocks which you can use to connect wiring for additional extensions if required.)

    That's it - worked for us, don't have any pics handy I'm afraid; feel free to ask questions if you need more info.


  • Registered Users Posts: 31 robroy


    I took a few minutes to try to understand your solution.

    I assume the DSL box you had was the correct DSL & Alarm conection box and I deduce that your use of the green pair and the orange pair was to bring the incoming signal from the junction box to the DSL box, through its filter and back to the junction box.

    This pretty well corresponds to the wiring contortions I did on my system, but I needed to lay a 2 pair cable from the external junction box to the first internal house connection point where you were able to use the 2 pre-installed pairs. In my case the connection point is just a pure junction box with no filters and one telephone connection.

    My question is
    Do you use an additional telephone filter with your telephone? If you do, do you need it as I thought the wallmounted DSL box would have that built-in?
    If you do need it, has your removal of the resistors bypassed the internal filter?

    robroy


  • Registered Users Posts: 648 ✭✭✭Tenshot


    Yep, the DSL box we used is the official Eircom box (manufactured by Pressac Communications in the UK - I found some design info on it on the UK patent website here). I don't think it's available directly, only via Eircom - it was supplied at the time of the original line install.

    There are no filters in the house other than the one built into the DSL box - the RJ11 output of this box feeds all the other phones in the house. (More precisely, it connects to a patch panel which splits it 5-ways, to allow easy patching of the phone signal to any desired extension.)

    The key was being able to make use of the existing cable, since my friend had his house remodelled recently and was keen to avoid having to run new cable anywhere.

    Before cutting the resistors, I popped open the DSL socket internals and checked the PCB (I also measured the resistors with a metre to confirm they were zero ohm). They simply short across the two sets of pins on the IDC connector, so I'm confident I didn't accidentally disable the filters in the process.


  • Closed Accounts Posts: 309 ✭✭darraghrogan


    worked great for me!

    Darragh


  • Registered Users Posts: 465 ✭✭nulabert


    Thanks RedShift, i did the DIY version as you detailed, cost me 2 euro!
    Better than paying eircom €85!


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