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play.com extra charges ?

  • 12-12-2006 1:59pm
    #1
    jackdaw
    Closed Accounts Posts: 1,788 ✭✭✭


    Hi
    I ordered a book from play.com (€8.50) .
    and now on my online bank statement i see they are charging me this
    plus 2 other 1€ decuctions!!

    I don't understand this extra 2€ i am being charged ?? is it maybe because I use
    a debit VISA Electron card ?

    I read through the T&C's and there was no mention of it,
    They just got back to me with a ticket number.... if i don't have it resolved by
    tomorrow I'll give 'em a call...

    anyone know if this is a standard extra charge ?


Comments

  • #2
    nava
    Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    jackdaw wrote:
    Hi
    I ordered a book from play.com (€8.50) .
    and now on my online bank statement i see they are charging me this
    plus 2 other 1€ decuctions!!

    I don't understand this extra 2€ i am being charged ?? is it maybe because I use
    a debit VISA Electron card ?

    I read through the T&C's and there was no mention of it,
    They just got back to me with a ticket number.... if i don't have it resolved by
    tomorrow I'll give 'em a call...

    anyone know if this is a standard extra charge ?

    Hi

    are the they debits or is it 1 debit and 1 credit? I know couple of times seen that they made a charge and refund it.

    Regards


  • #3
    jackdaw
    Closed Accounts Posts: 1,788 ✭✭✭jackdaw


    Hi
    I know what you mean but no, they are 2 deductions,
    After investigating i see that some shops charge an extra 2-3% for VISA electron , but not 25% !!!


  • #4
    jackdaw
    Closed Accounts Posts: 1,788 ✭✭✭jackdaw


    ok it appears this is just an account verification operation,
    they will refund my money soon, they don't charge extra with V Electron.


  • #5
    Our man in Havana
    Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    It should only happen the once too. When you place a new order it will not happen again.


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