Why can't Play send me electronics/gadgets/other items?

Ruu_Old

This is taken from the Play.com website, it also applies to Amazon.co.uk also.

We currently only send electronics and gadgets to UK addresses and for security reasons we can only send electronics and gadget items to the billing address of your account.

Also to order DVDs and other items, you have to select Euro as the currency as they will not let you order using Sterling anymore.

Nevyn

I had heard it was to do with the WEEE fee.
The WEEE recycling levy which will apply on all electrical and electronic goods sold in the country and outside retailers can't reslove the levy so they aren't shipping into the country.
As for play.com not shipping outside the uk there has been rumblings in the usa about the loss of revenue to do sales tax.

Ruu_Old

No one can seem to get a straight answer from play, apart from an automated/copy & paste/generic response. I believe it has to do with the WEEE recycling issue alright.

nava

Ruu wrote:

No one can seem to get a straight answer from play, apart from an automated/copy & paste/generic response. I believe it has to do with the WEEE recycling issue alright.

Hi

yes same here and was the same with Amazon.co.uk when they started it took over a month and escalations to get an answer.

What I don't understant is how other online shops deal with it, Like Pixmania, Komplett or Elara, I thought they were supose to show the price with WEEE and also how much WEE is.

Why are only some shops affected by the WEEE

Regards

Eoin

nava wrote:

What I don't understant is how other online shops deal with it, Like Pixmania, Komplett or Elara, I thought they were supose to show the price with WEEE and also how much WEE is.

All three of those businesses you mention seem to have offices in Ireland, so presumably can pass on the charges to the government.

Firebox.com also have the same restrictions, but for some reason IWOOT.com don't.

Dinarius

Just wondering if there has been any change in this situation? In particular with Amazon.co.uk?

I have an account with Amazon and I have no problem buying books and CDs, but I can't buy the likes of compact flash cards.

Is there no way round this? dabs.ie are very good, but they're not as good for the compact flash cards.

Thanks.

D.

r3nu4l

Try shop4memory.ie if they still exist. They are/were based in Celbridge and at one timedid the cheapest USB stick in Europe...back when 256mb was top of the range

Lafortezza

Does anyone know if there's a working email address for Play.com support?
I've placed an order for several DVDs and havea question about the order.

Can't find an email address anywhere on the site

Zaph

Try info@play.com. I had some missing DVDs recently and used that address to contact them. Alternatively you can call them on +44 (0)1534 877
595.

Galen

According to Newstalk this morning the body for WEEE recycling in Ireland want Amazon and co to pay up but as far as Amazon is not interested since they have already paid their suppliers this tax.

Steve J

gotta be the postal charges?

Galen

It has nothing to do with postage, Play just don't want pay weee on the double.

hill16upthedubs

I have tried ordering MP3 players, Games for DS, Razorblades, camera and watches off both amazon.com and co.uk and no joy.

It does my head in.

Puteq

Man this is ridiculous. so we have to go to a physical bricks-and-mortar shop anymore when we want to buy console games and stuff? what next they're gonna force us to go to the river with a washing board and take away our washing machines? and confiscate our biros and give us stone tablets and chisels???

OK maybe over-dramatising but i really feel we are going back in time with not being able to do online shopping any more. does anyone know of an online shop that does still sell to Ireland? I want to buy a PS3 game

Eoin

I didn't realise that PS3 games are also covered by the WEEE directive?

Anyway - if we are to pay WEEE on goods we buy online, where are we supposed to deliver the old stuff for disposal?

Galen

Play don't ship to Ireland any electronic related items either. I tried to get pouch for Creative Zen and was refused because I live in the republic.

hill16upthedubs

Galen wrote: »

Play don't ship to Ireland any electronic related items either. I tried to get pouch for Creative Zen and was refused because I live in the republic.

I tried to get 'who wants to be a millionaire' for my ma's DS
At first i thought it was issue with debit card then i tried a credit card, wouldnt have that. I must be were i live.

evil-monkey

This is rediculous!! I tried to by a Star Wars bobblehead off of Play.com and I couldn't. Apparently because of WEEE. SINCE WHEN IS A 7inch PLASTIC TOY THAT HAS ABSOLUTELY NO ELECTRONICS COVERED BY WEEE??

This is rediculous, it's like being back in the early 90s!! It's times like this I really hate living in Ireland...

I eMailed play about this, waiting to see what their response is...

Puteq

Keep me informed on the response from Play (if you get any). I had kind of assumed this problem had only appeared for a short while because I hear of so few people complaining about it, but evidently not.

Still though, there must still be somewhere online where you can order stuff like this and have them delivered to Ireland. Were I a less scrupulous type, I would simply illegally download all games and music I want from P2P and feck themselves and their WEEE. I know its not the fault of the websites to have to stick to ridiculous charges being sought by the body for WEEE recycling in Ireland but I would’ve thought by now some reasonable resolution would've been put in place!?!

notahappycamper

I ordered a rechargeable battery pack for the XBox 360 off Play.com.

I didn't think I'd be able to do this? I'm not complaining as it's cheaper than the shops here, I just thought they didn't ship electronic items including batteries?

Eoin

You did well there - they can be very scabby about what they send. Amazon are getting very bad - they wouldn't even ship a poxy rubber dog chew toy today for some reason.

boopolo

It is all so very weird.

I bought the PS3 singstar game including microphones from amazon, but was unable to buy the second or third game on their own. Both are direct from amazon themselves.

I ordered the two extra games from play.com, but after 6 days the order still reads 'order placed'.

Play have no customer services or contact anymore.

I think I will cancel and buy from amazon marketplace instead

Boo

mik_da_man

Lads,

I dont know why you are so bothered by this policy by Play and Amazon
There are PLENTY of places that will ship what you want to ireland with no problem, and a lot of them will be cheaper too.

Just takes a bit of looking.

Eoin

mik_da_man wrote: »

I dont know why you are so bothered by this policy by Play and Amazon
There are PLENTY of places that will ship what you want to ireland with no problem, and a lot of them will be cheaper too.

Yes, but I would rather make one transaction and pay shipping once, rather than having to set up accounts with various different sites around the world and pay more shipping costs.

Elara: Kin

eoin_s wrote: »

All three of those businesses you mention seem to have offices in Ireland, so presumably can pass on the charges to the government.

Sorry pass what charges onto the Government? We have to pay a huge amount to WEE every month and pay the WEE society a fee every year.

Eoin

Kin Mak wrote: »

Sorry pass what charges onto the Government? We have to pay a huge amount to WEE every month and pay the WEE society a fee every year.

I wrote that 2 years ago, but I think I meant that Irish based companies had a mechanism in place to pay the Irish government the WEEE charges, but amazon may not. Like I said, old post so can't remember for sure.

Elara: Kin

eoin_s wrote: »

I wrote that 2 years ago, but I think I meant that Irish based companies had a mechanism in place to pay the Irish government the WEEE charges, but amazon may not. Like I said, old post so can't remember for sure.

Lol... woops.

Conor108

What about those business' that let you order stuff to be delivered to them (In the UK) and then they send it to you for a small charge? I think I saw something like that on eBay? Does such a service exist or was I dreaming?

Eoin

Conor108 wrote: »

What about those business' that let you order stuff to be delivered to them (In the UK) and then they send it to you for a small charge? I think I saw something like that on eBay? Does such a service exist or was I dreaming?

I'm sure there are some companies that do that. If you google for UK mail forwarding, you should get some hits. There was a US one as well, which was handy for all those American based retailers that are unaware of other countries existing, but I think it closed down.

AntiRip

Tried buying a an sd card off amazon this morning. No joy. Prices are excellent now especially with the sterling and we can't buy off them. This is very bad. I've given up on games except for xbox360 games which I buy from play-asia. It's amazing, I buy most of my stuff from Hong Kong i.e. DX and can't buy anything from amazon and play. Sad.:rolleyes:

Squidgie

eoin wrote: »

I'm sure there are some companies that do that. If you google for UK mail forwarding, you should get some hits. There was a US one as well, which was handy for all those American based retailers that are unaware of other countries existing, but I think it closed down.

try recession bustours.ie they receive anything from UK suppliers and courier them down south for €20

AntiRip

Squidgie wrote: »

try recession bustours.ie they receive anything from UK suppliers and courier them down south for €20

Thats great, instead of the ease and convenience of buying online I can go up North from Portlaoise for e30. Firstly though I have to buy a train ticket from Limerick! Remember the other half the country below Portlaoise!

Or you can try Mymemory.co.uk (Free Shipping) is an excellent site. Of course Pixmania and Komplett are good.
Planetgizmo isn't bad (at least they ship to Ireland) and Advancedmp3players is also good. Dealextreme are also excellent for gadgets and the like.

shoveltooth

I was unable to buy a mankini off play.com because it was classified a gadget!!!!:mad:
Very Annoyed

jor el

shoveltooth wrote: »

Very Annoyed

Many will probably rejoice :P

Anyway, http://www.thecostumeshop.ie/costumes/borat-mankini.html

YoungPayters

its also the same for amazon as well, they just dont send electronics to certain countries (lame)

RayCon

Anytime I want to order a gadget or small electronics from play.com , I just edit my address ... I put IE as my postcode and United Kingdom as my country , everything else I leave the same and hey presto ... order taken , goods arrive usually 2 days later than normal (I presume they go around the UK Postal Service until someone figures out .. hey , this is for Ireland) ..

Ive bought earphones for my iPod and SD Memory Cards for cameras - never a problem (although I wouldn't recommend doing this for expensive items .. no more than £10 in value)

jor el

I wonder how well it might work if you put in E1RE as your postcode?

GreenLand

RayCon wrote: »

Anytime I want to order a gadget or small electronics from play.com , I just edit my address ... I put IE as my postcode and United Kingdom as my country , everything else I leave the same and hey presto ... order taken , goods arrive usually 2 days later than normal (I presume they go around the UK Postal Service until someone figures out .. hey , this is for Ireland)

Thanks for that, just got pair of earphone from PLAY.COM:D

t0mm13b

Has anyone experience of buying something from the UK or US and using borderlinx.com's designated address? Is is better or worse?

calum

Since this thread was started when they didn't, and I haven't seen it mentioned since, note that Amazon UK have been shipping most gadgets/video games etc. to Ireland again for quite a while now. (Marketplace sellers are still a bit hit and miss, though.)

jor el

adolfo wrote: »

I got a dvd from Play without above problem

This thread is about electronics, not DVDs. Play have always sent DVDs to Ireland.

Dman001

I added a T Shirt to my basket on Play.com but said it can only be delivered to a UK address. I doubled checked their Help page and it says clothing can be sent to Ireland. has anyone else experienced this lately?

Allyall

Does the UK post code BT11AA (As seen on Bargain alerts) Work for Play.com Electricals, does anyone know? I'm trying to buy a Present for my Nephew (iPod/iTouch docking station) - and never knew that they didn't deliver here. I just put €30 on Debit card, and now found out, they won't deliver to Ireland. Has anyone ever found a succesful way around this?

Reg'stoy

Allyall wrote: »

Does the UK post code BT11AA (As seen on Bargain alerts) Work for Play.com Electricals, does anyone know? I'm trying to buy a Present for my Nephew (iPod/iTouch docking station) - and never knew that they didn't deliver here. I just put €30 on Debit card, and now found out, they won't deliver to Ireland. Has anyone ever found a succesful way around this?

Be careful what you order with the BT11AA postcode, have been using it myself to buy books, games and DVD's (in sterling) basically anything small enough for a postman to deliver. Never had a problem untill I ordered a bigger book (bulk/big size) and play tried to deliver it by courier which led it to be returned in error back to them by the courier.

Sent them an e-mail explaining how I'd made a mistake :rolleyes: in the address so have to see will they repost to irish address after I'm probably forced to pay in euro.

So be warned if the item is large or expensive I would assume that they will try to send it by courier and so it will end up been returned to them. Amazon.co.uk allow you to pay in sterling so compare prices and maybe go with them.

Reg'stoy

^^^^^^^^^^^^
Just an update on the above

We after many e-mails got our money refunded minus the postage costs to play.com. So lesson learned if it's big or expensive don't use the post code.