NTL broadband update [July 2006]

MartMax

Hi

Rather than digging up older and day-long threads, I hope that the mods won't mind me starting this.

Had been experiencing cable modem "resets" every 2 mins in the last half an hour. We had 10Mbps connection before and now it turns out NTL has downgraded the speed to 6Mbps (as advertised) after having checked the modem config page.

Also noticed that "Maximum Number of CPEs" is now set to 3. It used to be 1 as I remember.

Anyone had experiencing the same thing today? Probably sthing to do with changeover from NTL:UK to UPC.

Mart

bk

Mine still seems to be set to 10m and 1 CPE. Figures crossed it doesn't change.

MartMax

Hi

Another major change is that my IP now being Irish, no longer a UK based address. A whois search has identified my IP as follows :

inetnum:    89.100.128.0 - 89.100.211.255
netname:    DBL-INCHICORE-CUSTOMER-CABLE
descr:     Customers Dublin/Inchicore
country:    IE
admin-c:    HMCB1-RIPE
tech-c:     HMCB1-RIPE
remarks:    Contact Whois Privacy and Spam Prevention by Whois Source concerning criminal
remarks:    activities like spam, hacks, portscans
status:     ASSIGNED PA
mnt-by:     CHELLO-MNT
source:     RIPE # Filtered

role:      Hostmaster Chello Broadband
address:    UPC Broadband
address:    Internet Services
address:    Erlachgasse 116
address:    A-1100 Vienna
address:    Austria
phone:     +43 1 96068 5000
fax-no:     +43 1 96068 5666
e-mail:     Whois Privacy and Spam Prevention by Whois Source
admin-c:    AK991-RIPE
tech-c:     SB666-RIPE
tech-c:     MG111
tech-c:     MS2509-RIPE
tech-c:     AK991-RIPE
nic-hdl:    HMCB1-RIPE
mnt-by:     CHELLO-MNT
source:     RIPE # Filtered

See that Chello branded name of UPC internet service. Just noticed that chello.ie and upc.ie are registered with Blacknight!

Mart

aphex™

Bloody hell! You're marked as being from Austria?? Are you going to see loads of Austrian ads now?

Crrrazy...
Chello.ie has been reg'd for ages btw

NiSmO

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aphex™

NiSmO wrote:

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Got a screen grab of it?

NiSmO

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NiSmO

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MartMax

aphex&#8482 wrote:

Bloody hell! You're marked as being from Austria?? Are you going to see loads of Austrian ads now?

I'm not marked as being from Austria, that's the contact info of the IPs owners or admins.

NiSmO wrote:

This post has been deleted.

I am lost abt what you are saying.

Mart

NiSmO

This post has been deleted.

mang87

I'm on 2MBps here in lucan atm... Have been for the past 2 days


Is NTL ever going to get fixed? Can I expect this on and off chopy crap for ever? If so I might aswell downgrand to a lower package..

MartMax

hi

my NTL is practically useless today, was speaking to Support and as usual I had to play dumb shutting down the PC and powercyling the cable modem for few seconds. i insisted that the problem will be about going over and over again. and only told - nothing they can do about it i.e. until the upgrade is completed.

Mart

TinCool

D. 24 here and everything is grand. Still connected at 10mbit.

TC

HungryJoey

I've been trying to get the net back up on my main machine for a while now, As I just discovered as of the last 5 min's, They have dropped me back to 6mb AND the problem not being able to connect on my main machine was the fact I had all the IP's and the DNS entered manually, Not knowing NTL changed DNS server IP ? Discovered that going through my router noticing the DNS server had changed, but that god I got that figured

Hj

Sarsfield

Did everyone else get this email from NTL last week?

Important Customer Notice

We are making some changes to our systems as part of a package of customer service improvements.

We will be upgrading our broadband systems between Friday 28th July and Tuesday 1st August, during this time some broadband customers may experience temporary difficulties when attempting to administer or change their ntlworld settings or services such as:

Accessing ntlworld email accounts via web mail
Adding extra mailboxes
Redirecting email
Setting up an auto reply
Changing a user name and password
Amending ntlworld personal web space
From 1st August, a small number of customers who had previously used an *@ntlworld.com email address to access services will need to switch to the appropriate *@ntlworld.ie alternative, which can be accessed via the new and improved ntlworld web mail interface.

Once the upgrade of our broadband systems is complete you may be required to restart your PC and cable modem. The changes should not affect your broadband service in any other way.

For further updates on this or any other issues affecting your Internet service, please call our Customer Service centre on 1800 321 321.

Thank you for your patience during this upgrade period. We apologise for any inconvenience that may be caused.

ntlworld Customer Service

---

To Unsubscribe, please click here.

---

No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.1.394 / Virus Database: 268.10.4/399 - Release Date: 25/07/2006

Nothing has change for me yet. My IP still says I'm in Nottingham!

andrew163

Pretty much what HungryJoey said... internet was down all day, but just power-cycled the entire network (a router and 5 computers :rolleyes: ).... tis back up at 6mbps.

Ah well. 10mbps was nice while it lasted...:(

Drapper

yup 6mb here too !

Aquos76

My speeds are still fine, my ip addy is still saying Nothingham, but I am having wicked problems with emails. I have 4 accounts set up in outlook and can receive on all but can only send to certain address. Otherwise I get a 550 relaying mail to however is not allowed.

So far not allowed addresses are

@gmail.com
@eircom.net
@iol.ie
@iolfree.ie
@esatclear.ie
@solmelia.com

Probably loads more but there the only mails I have been trying to send. Mind you I was able to send to another ntlworld.ie address using all 4 email accounts. My 4 accounts are 1 ntlworld, 2 iolfree.ie and 1 gmail.com account.

MrPunch

Got scuppered by the DNS changing from 194.168.4/8.100 to 89.101.160.4/5 too.

Down speed has dropped to 6Mb/s but the upload speed also seems to have dropped significantly. Previously it was reading 2560000, now its only 538000 :mad:

Also the ntl news servers have gone down the toilet it seems. Max concurrent connections is now 3 and the speed averages about 100K/s rather than the princely 1200K/s we had before.

john

Aquos76

I wouldn't be surprised to see the 6meg package meaning 6megs after this upgrade. Since we were piggy backing of the UK system the 10megs was what they were offering, whereas UPC are under no obligation to offer anything more than the 6 which they advertise.

christophicus

Just to let you know it dosnt work with AOL and O2 email address's either.

oceanclub

Just to re-emphasis what someone else above said and I only noticed now; the new ones are:

89.101.160.5
89.101.160.4

If you specify these manually in your TCP/IP properties, you'll need to change them.

P.

GBX

I have NTL BB a few years now, but there is no software or anything on my pc to check bandwidth, errors, etc .. is this normal.
It works fine and very rarely runs slow... even rarer not to work at all...

NiSmO

This post has been deleted.

mang87

Ok, as of about 12:00 am on august 1st, I'm pinging 20-24 to irish servers. WTF is it fixed??? (lucan)

[edit] but irishisptest.com gives me speeds of like 1meg, though...

shltter

mang87 wrote:

Ok, as of about 12:00 am on august 1st, I'm pinging 20-24 to irish servers. WTF is it fixed??? (lucan)

[edit] but irishisptest.com gives me speeds of like 1meg, though...

Are you telling us what happened a year ago or have UPC provided you with a time travel device as well as broadband.

mang87

uhm...

I wanna go with time travel, since that's cool, but... im confused

markpb

Mine (Dublin 17) changed over sometime in the last few days. Ripe shows my address as:

inetnum: 89.101.0.0 - 89.101.31.255
netname: GALWAY-CUSTOMER-CABLE
descr: Customers Galway
country: IE
mnt-by: CHELLO-MNT

Galway??

The connection never failed and speed is 240k down and 25k up on my 2 meg package.

Roen

89.100.0.0 - 89.101.255.255
netname:        IE-NTL-20060222
descr:          NTL Communications (Ireland) Limited
country:        IE
org:	        ORG-NCL5-RIPE
admin-c:        HMCB1-RIPE
tech-c:         HMCB1-RIPE
status:         ALLOCATED PA
mnt-by:         RIPE-NCC-HM-MNT
mnt-lower:      CHELLO-MNT
mnt-routes:     CHELLO-MNT
source:         RIPE # Filtered

organisation:   ORG-NCL5-RIPE
org-name:       NTL Communications (Ireland) Limited
org-type:       LIR
address:        NTL Communications (Ireland) Limited
                BLOCK P2  EAST POINT BUSI
                DUBLIN 3  DUBLIN
                IRELAND
phone:          +35312458500
fax-no:         +35312458515
e-mail:         liam.darling@ntl.com
admin-c:        SB666-RIPE
admin-c:        HMCB1-RIPE
mnt-ref:        RIPE-NCC-HM-MNT
mnt-ref:        CHELLO-MNT
mnt-by:         RIPE-NCC-HM-MNT
source:         RIPE # Filtered

role:           Hostmaster Chello Broadband
address:        UPC Broadband
address:        Internet Services
address:        Erlachgasse 116
address:        A-1100 Vienna
address:        Austria
phone:          +43 1 96068 5000
fax-no:         +43 1 96068 5666
e-mail:         hostmaster@chello.at
admin-c:        AK991-RIPE
tech-c:         SB666-RIPE
tech-c:         MG111
tech-c:         MS2509-RIPE
tech-c:         AK991-RIPE
nic-hdl:        HMCB1-RIPE
mnt-by:         CHELLO-MNT
source:         RIPE # Filtered

Well on the plus side I've moved from Birmingham to Ireland overnight while I slept, will be awkward to get the new Waterford accent down though!
Can anyone explain what on earth the Austria connection is? How do they enter into the equation?

fatherdougalmag

Anyone having connection problems? I can ping the default gateway and DNS but that's about it. VoIP is broken and no http traffic. I can see references to chello.ie as the domain name on my router so it looks like the change happened overnight for me. I'm in Citywest.

Matt Simis

Aquos76 wrote:

My speeds are still fine, my ip addy is still saying Nothingham, but I am having wicked problems with emails. I have 4 accounts set up in outlook and can receive on all but can only send to certain address. Otherwise I get a 550 relaying mail to however is not allowed.
snip

Probably loads more but there the only mails I have been trying to send. Mind you I was able to send to another ntlworld.ie address using all 4 email accounts. My 4 accounts are 1 ntlworld, 2 iolfree.ie and 1 gmail.com account.

I had this exact problem yesterday, which I perhaps incorrectly blamed on a Linux router I just setup. I got around it by changing the Email Outgoing SMTP address to: smtp.ntlworld.com instead of smtp.ntlworld.ie in the email clients (eg Outlook).

Edit: However this morning, I get the error when the SMTP is set to NTLWorld.com, its now ok when set to NTLWorld.ie!

MrPunch wrote:

Got scuppered by the DNS changing from 194.168.4/8.100 to 89.101.160.4/5 too.

Down speed has dropped to 6Mb/s but the upload speed also seems to have dropped significantly. Previously it was reading 2560000, now its only 538000 :mad:


john

Are you sure your upload wasnt reading 256000 (256kbit) and its now showing the correct speed of 512K? NTL dont offer upload speed even near 2.5Mb/s (and never have afaik).

Like everyone on the change over, looks like Im back to 6MB/s from 10 too.


Matt

Roen

Yep, I couldn't send mails last night via my email client but I can this morning. Looks like whatever the issue was it's sorted.

fatherdougalmag

fatherdougalmag wrote:

Anyone having connection problems? I can ping the default gateway and DNS but that's about it. VoIP is broken and no http traffic. I can see references to chello.ie as the domain name on my router so it looks like the change happened overnight for me. I'm in Citywest.

After a bit of research it just looks like the old DNS is stuck and after a modem/router reboot it doesn't seem to get the new DNS servers. I'm using a Sipura 2100 ATA as my router just in case anyone else is using the same.

dazftw

Mine went out there on friday and came back saturday after hearing it would be out to tuesday...:D

PixelTrawler

Ok, so it looks like those that were on 10 meg are being dropped back to 6. Since this is as advertised theres little to be done about it. I can live with this if it stabilises the pings which have been erratic to say the least (in Galway anyway...)

Has anyone else like mang87 noticed an improvement in pings.

Roen

Yep, there's a definite improvement in almost all of my ping times. Let's hope it lasts.....

dlofnep

Upgrade? If anything they downgraded. I'm not bothered about the downstream, 6meg is still loads for me - But my upstream seems to be cut in half.

Aquos76

My email problems are all sorted now. Whatever they were upgrading was the reason behind it. However I now have a new Irish IP address. As I am on the 3meg packeage my speeds have remained the same, not too sure about the upload though. So it does indeed seem that 10megs for 6 is a thing of the past. Surely 6meg is quick enough though.

Drapper

seriuosly, I hope they get it sorted soon as its up and down a fair bit lately and no notice to customers etc.

and I serioulsy hope they are not plannning routing via another country as apposed to the UK!!

PixelTrawler

Roen wrote:

Yep, there's a definite improvement in almost all of my ping times. Let's hope it lasts.....

nice one - might actually be possible to play Battlefield again...

EDIT: After checking at home my speeds are down to 6 as is happening to everyone else. Using the new Irish DNS IPs. Pings are as erratic as ever. I now show up as having an irish IP but routing is stilling running through the uk.

When i run a tracert to any irish servers it still runs out through these uk servers:

dbln-t2core-a-ge-210-0.inet.ntl.com [82.9.145.5]
dbln-bb-a-ae1-0.inet.ntl.com [213.105.174.53]
ren-bb-b-so-100-0.inet.ntl.com [213.105.174.41]
man-bb-a-so-600-0.inet.ntl.com [62.253.185.170]
man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
dbln-bb-b-so-700-0.inet.ntl.com [213.105.174.46]

mikemooney

It takes NTL how many weeks to upgrade everybody to the 6 meg package but when they want to take it away they can do it over a few days. What a complete shower of *****!

****!

mwrf

newsgroup users, you have to change your news server to news.ntl.ie instead of .com now.. but speeds of 110 kb/s at the moment rather than 1000 kb/s yesterday

i dont like all this messing. also, i cant watch bbc website stuff anymore

CyberGhost

oceanclub wrote:

Just to re-emphasis what someone else above said and I only noticed now; the new ones are:

89.101.160.5
89.101.160.4

If you specify these manually in your TCP/IP properties, you'll need to change them.

P.

Where did you notice those? I've searched the whole ntl site, could not find it.

Anyways are these permanent now? or are they going back to 194.x.xxxxx?

Since yesterday ntl was pure CRAP! and this downgrade SUCKS the big one!

paulm17781

I've been downgraded to 6mb too.

patch

stebishop wrote:

newsgroup users, you have to change your news server to news.ntl.ie instead of .com now.. but speeds of 110 kb/s at the moment rather than 1000 kb/s yesterday

i dont like all this messing. also, i cant watch bbc website stuff anymore

Thanks for that... I was wondering what the hell was going on with newsgroups.
Where did you get the info from?
news.ntl.ie doesn't seem to work for me at the moment either.

MartMax

i must say the connection is pretty useless since yesterday. posting this reply is also pain in the hole. logged in, get disconnected and waited for reconnection, write the post while connection lost again, and so on... the final outcome of this network reorganisation better good... ermm.. nuthing i can do abt it... except bitching...

Mart

jimmycrackcorm

I had alot of problems and power cycles to get it back and I too have been walloped down to 6mb. gone now are thedays fo downloading a full 10 mb from simultaneous ftp streams.

Looks though like the speed is steady now although different speed tests report different results. speedtest.ie reports 4mb whereas smart and irisisptest both report 5.92

lee_baby_simms

patch wrote:

Thanks for that... I was wondering what the hell was going on with newsgroups.
Where did you get the info from?
news.ntl.ie doesn't seem to work for me at the moment either.

Try:

news.cable.ntlworld.ie

pmoran

I had a lot of problems Saturday night through Sunday, and now the gremlins are back again. Connection broke down at 8pm and still not back.

Jabbathegut

Anyone getting real flakey Internet access at the moment from NTL (Lucan)
Keeps dropping out and coming back (eventually)
Be lucky to get this on boards
NTL Support line is engaged
Spread the rage :mad:

patch

lee_baby_simms wrote:

Try:

news.cable.ntlworld.ie

Yeah, I'm already trying that server.
It seems that alt.binaries.movies.divx is gone now?

alt.binaries.movies.xvid is there, I can download headers but it 'fails to retrieve item'?

How is it going for other people?