O2 Ireland XDA Exec questions: MP3s, software/skype, vs Palm Pilot

MetL

Has anyone got the XDA Exec yet?

I want to know if it is limited or altered by O2 Ireland in any significant way, (apart from being sim locked onto O2 network), for example, can I play any MP3s, can I install any software (e.g. Skype)? I'm curious to what extent O2 modify the installed software/firmware on a device like this.

I've asked in O2 shops and the sales people didn't seem too sure. I've sent an email to O2 but I want to hear consumer's side also.

Related question...
(This is a pretty subjective question I didn't post to O2.)

I'm thinking of getting this phone to replace my old Palm PDA. Have any serious PDA users switched to XDA or Windows Mobile and how did they find it?

The XDA Exec is very expensive, I'm trying to find out if it is worth it.

xda27

skype - i have skype for pocket pc (xda 2) installed and it works fine. But i warn you - the gprs costs are massive. So better to attach via wireless com son the xda exec.

it has windows media player so plays most mp3 although it wont play a certain type of music file such as mp4 i believe - i will need to check that.

MetL

Thanks!

Yes - Skype I will only use on WiFi (home and office mostly).

I'm not too concerned about various types of MP3s, more about whether O2 prevent the phone from playing MP3s from any source. I.e. Whether the phone would be blocked by O2 (somehow) from playing MP3 I got from my CDs as opposed to music downloaded from O2.

Maybe I am being a bit paranoid?
(But I've been reading Digital Rights Ireland and that would make anyone paranoid... )

skearon

MetL wrote:

Has anyone got the XDA Exec yet?

I want to know if it is limited or altered by O2 Ireland in any significant way, (apart from being sim locked onto O2 network), for example, can I play any MP3s, can I install any software (e.g. Skype)? I'm curious to what extent O2 modify the installed software/firmware on a device like this.

I've asked in O2 shops and the sales people didn't seem too sure. I've sent an email to O2 but I want to hear consumer's side also.

Related question...
(This is a pretty subjective question I didn't post to O2.)

I'm thinking of getting this phone to replace my old Palm PDA. Have any serious PDA users switched to XDA or Windows Mobile and how did they find it?

The XDA Exec is very expensive, I'm trying to find out if it is worth it.

I've had an iMate Jasjar (aka XDA EXEC) for about a year now, I inititally used it as my main phone for a short time, but to me honest found it too bulky, even with a blue tooth lcd headset.

However it is really excellent as a mobile data device, I purchased one of the excellent Brodit powered car mounts and use it for push email from exchange, web browsing and remote desktop connection to clients' servers.

I'm on Vodafone so the new €40.50 per month unlimited (well 5gb cap) tarrif is great for me.

A friend recently got an XDA Exec from O2 and found that it was not SIM locked, even if yours is, it is easy to unlock them.

When first booting up the Exec if you select Corporate mode it doesn't install most of the extra O2 stuff

Finally it is also very easy to reflash it with one of roms from the unbranded manufacturers such as iMate or QTEK

www.xda-developers.com is a great resource for this device, check under the "Universal" forums.

Hope some of the above helps you.


Rgds

Stephen

MetL

skearon wrote:

[...] www.xda-developers.com is a great resource for this device, check under the "Universal" forums.

Hope some of the above helps you.

Thanks! Incredibly helpful, in fact I think based on your reply, and what I can see on that web page, I'm going to go ahead and buy it. Now I just have to find an O2 store that still has them in stock.

Being a long term Palm user (PSION before that) I can live with bulky. The only requirement I have left unanswered at this point is whether I can sit down with it in the front pocket of my jeans without injuring myself! (I guess I'll try that out in the shop.)

silverski

Greetings,


I have my XDA Exec about a week now, Find it great.
Good for MP3
Great for Videos.
It feels lighter than My XDAIIi
The camera is much better.


If you want to use the video phone you will need to be supplied with a new SIM card from O2.
I am not sure when it will be available in the O2 retail shops.

My olnly complaint so far is that there are no accessories avail in Ireland.
and also that there areno S/W updates avail on the O2.ie web site, but are on the O2.co.uk site.

And Skype works great, but as said by others only use with a WiFi connection,

It also works great with SAT Nav.

Regards
Silverski

Sparky

How much did you pay for your exec?
Im a business customer and I am thinking of getting one of these in a few weeks, maybe even a month from now.

MetL

Sparky-s wrote:

How much did you pay for your exec?
Im a business customer and I am thinking of getting one of these in a few weeks, maybe even a month from now.

Maybe your question was for silverski, but I've been shopping around, so I thought what I found might interest you.

O2, 12 month contract, XDA Exec, verbal quote in O2 store:
Active Life 250 (€50 per month) - €479
Active Life 150 (€35 per month) - €579
Active Life 40 (€20 per month) - €629
Maybe even cheaper with higher level usage, I didn't ask (I'm not a heavy user.)

I tried a couple of other places, and they either matched O2 price (and wouldn't budge), or told me that XDA is O2 exclusive(?).

The phone is actually a "HTC Universal" but sold as O2 XDA Exec, Qtek 9000, i-Mate JasJar , etc. so I went looking on eBay!

One (non-dodgy) seller in the UK seems to have got about £400 / €600 each for the unlocked ones (I saw about five units sold). I don't think it is worth the hassle and will probably just get one in an O2 shop.

...but having researched more than I should have, I'm thinking of waiting for this one: HTC Hermes - I think also known as: O2 XDA Trion, QTek9600/HTC TyTN, i-Mate JasJam(JamJar?), etc.
See http://www.gsmarena.com/o2_xda_trion-1572.php

Random

@MetL
You can generally unlock the XDAs pretty easily. Try www.xda-developers.com before you spring extra cash on an unlocked ebay one

Gillo

silverski wrote:

My olnly complaint so far is that there are no accessories avail in Ireland.
and also that there areno S/W updates avail on the O2.ie web site, but are on the O2.co.uk site.

It's possible that since the exec has been out in the UK there are older software versions there, since teh Exec has only been launched in Ireland the updates are incorporated into the unit's been sold here.

silverski wrote:

...but having researched more than I should have, I'm thinking of waiting for this one: HTC Hermes - I think also known as: O2 XDA Trion, QTek9600/HTC TyTN, i-Mate JasJam(JamJar?), etc.

Yes, looks nice alright, but you could wait for this to come out and then once it's launched you'll see something else. Technology it's a vicious circle...

hshortt

Just a couple of things to point out.

The XDA Exec as branded by O2 is slightly different to the standard model - HTC universal. Apart from the black shell it's also got a funky blue keyboard backlight. The others QTek, iMate, T-Mobile, Vodafone and Orange versions all have silver/matt shells with a red keyboard backlight.

There are no internal differences to the devices sold here and the ones in the UK. The operational differences are in the software versions. As mentioned already there are various carriers and hence, various software ROMS that you can load on the Exec. You will need to CID unlock before switching to a rom from a different carrier. This is not the same as SIM unlock, which is actually not required on the O2 XDA range - they are all unlocked.

Lastly, the Hermes is brand new and it's considerably different to the Exec. The exec has a VGA screen and a 520Mhz intel x-scale processor. The hermes has a QVGA screen and a 400Mhz stacked Samsung processor.

The Hermes is the successor to the Wizard (o2 Mini-S) there is no successor to the Exec announced yet, and the Exec is almost one full year old. It's been on general release in the UK since last October.

Hermes will be generally available in late August/September with some online stores receiving stock end of July. It's already available via O2 in Germany and Dophod in Aisa, but the keyboard mappings are different (qwertz) so it would be better to wait a while.

Getting the Exec from the UK would be less expensive than buying it here.

Cheerio
Howard

[Edit - Hermes doesn't have dual core TI, it's a stacked Samsung]
PS. Note there are two incarnations of the Hermes/TyTN so far. The O2 one using different styling and provides two extra buttons to the left/right of the d-pad.

JohnnieM

What he said.... just one other thing with those xda/s 2 and i etc etc . if the battery goes dead on them you lose all your information on it.... now its easy to sync again with your pc and get your mails an adresses etc but any wallpapers , photos letters ,, text messages ... gone...dont know is the new one improved on this be interested to know.. (doubt it)

JuncoPartner

A question for the guys running skype...

I just bought a new xda mini s yesterday. All is good. Bought a new motorola bluetooth headset that is working fine.
But it doesnt seem to work with skype? Like my skype calls are coming through the xdas speaker and mic.
Is this normal, or do I have to change a setting somewhere or something?

hshortt

JohnnieM wrote:

What he said.... just one other thing with those xda/s 2 and i etc etc . if the battery goes dead on them you lose all your information on it.... now its easy to sync again with your pc and get your mails an adresses etc but any wallpapers , photos letters ,, text messages ... gone...dont know is the new one improved on this be interested to know.. (doubt it)

There's a operating system software revision betwee the XDA2/s/i and the newer exec/mini-s. The new ones use Windows Mobile 5 which brings the addition of peristent storage meaning you don't lose information if the battery dies.

Cheerio
Howard

JohnnieM

hshortt wrote:

There's a operating system software revision betwee the XDA2/s/i and the newer exec/mini-s. The new ones use Windows Mobile 5 which brings the addition of peristent storage meaning you don't lose information if the battery dies.

Cheerio
Howard

great might trade up...

mkennedy

hi.
slightly off topic but does anyone here know anything about the o2 atom (aka the ipaq rw6828 aka htc athena? i think) and whether it will be available in ireland/uk anytime soon.

the atom is the first ppc-phone i have seen that seems truly portable/ pocketable. (the imate jam aka o2 xda mini is also pocketable but doesn't have integrated wifi)

the atom is about 140g and about the same size as the jam but has integrated wifi and a good 400mhz+ processor.

imho all the other ppc-phones i have looked at (like the jasjar/o2 exec which is 200grams plus) just seem a bit bulky/ heavy/unwieldy.

btw, skearon, i'm intrigued about vodafone's "unlimited" data tarriff for e40.50. is this price inclusive of everything or is there like line rental on top of that again.

i have been paying way too much for my gprs data and this sounds like it could suit me. can you tell me anymore about this?

thanks

JuncoPartner

m Kennedy
the xda mini s does indeed have integrated wifi!
however its processor is only a measly 200Mhz

mkennedy

JuncoPartner wrote:

m Kennedy
the xda mini s does indeed have integrated wifi!
however its processor is only a measly 200Mhz

i didn't mention the xda mini s.

the xda mini (imate jam) doesn't have wifi.
the xda mini s (imate kjam), as you say, does.

but, yeah i agree that a lot of these ppc phones come with weak processors. the imate jamin is another (200mhz) which apart from its processor is near-perfect, imho.

anyone with any info on the atom/hp rw6828?

emul

Can anyone confirm that the XDA Exec will have Blackberry come Sept? Asked in local O2 store and they advised that a software update will be available then to upgrade with BB Connect.

Thanks

Eoin

secret_squirrel

afaik the XDA atom is an Asia only phone.

The most similar Pocket PC phone would be the HTC Hermes, which has everything you want plus 3G. Its due out in the next month or two.

A wildcard entry would be the Samsung SGH-I750, is a slider phone with a numeric key pad instead of a qwerty one. Im very tempted by it. Release dates are still a bit up in the air and its only WM2003SE but with lots of Samsung addons like Stereo bluetooth.

JuncoPartner

Oops didnt realise there was a Mini and a Mini S.
As for the Atom, first I ever heard of it was your post.
Then after work I'm showing off my Mini S to a friend who works in O2, who took some pleasure in telling me that they were ok, but not a patch on the atom. She seems to think the Atom will be available here but not until the end of the year at the earliest.
Have you considered the mini s by the way? Im delighted with it, even tho it has such a brutal processor. Once I took off the O2 Active rubbish its been running fine for me, Skype and MSN pretty much on all the time, and has been fine using Minimo, Word, Outlook and Excel. Got a VNC program called Mocha VNC which should be a good test for it

silverski

Greetings all,

Good news for those of you who wish to avail of XDA rangs of PDA phones and the other ubits with so many various names EG. ATOM, Mini s Etc.

The compnay that manufactures and developes these units is called HTC, they have always developed great phones for Mobile companies like O2 and others, but now have decided to market the phones directly and have just launched their european web site, www.htc.com.

I have not seen prices list on the website yet, but now we out of the dark about the product ranges............

Regards
Silverski

mkennedy

hi.
tbh JuncoPartner i'm a bit wary of the thickness of most of these devices (generally 20mm plus except for the imate jam, imate jamin, o2 atom).

but the kjam (o2 xda mini s) is a device that alot of the technorati raved about when it came out first. they loved the slide out keyboard and its relative lack of bulk compared to e.g the htc universal/ imate jasjar/o2 xda exec.

its processor got mixed reviews with some saying they noticed no problem with speed.

btw, is your o2 xda mini s 3g-enabled? the atom apparently isn't so that's a bit of a drawback i suppose.

as for the htc hermes, that appears to have roughly the same dimensions as the xda mini s so i'm not sure about this yet.

htc have another 2 devices coming out soon as well: the htc muse and htc trinity. not sure about the specs on these but i think they use micro sd which is a bit offputting. anyone with any info on these?

btw, can anyone tell me if a device has EDGE or UMTS does that mean it will work on the 3g network in ireland. and can anyone here refer me to a list of 3g-enabled ppc-phone edition devices.

thanks.

secret_squirrel

silverski wrote:

Good news for those of you who wish to avail of XDA rangs of PDA phones and the other ubits with so many various names EG. ATOM, Mini s Etc.

All of the XDA range (except the Atom) have always been available Lock free under the I-mate, Qtek and Dopod brands. The only difficulty is the multitude of names they go under.

mkennedy wrote:

btw, can anyone tell me if a device has EDGE or UMTS does that mean it will work on the 3g network in ireland. and can anyone here refer me to a list of 3g-enabled ppc-phone edition devices.

No Irish network has Edge (2.5g) yet. Meteor keep making noises about it though.

All the 3G networks in ireland are UTMS.

list of 3g-enabled ppc-phone edition devices.

HTC 3G devices are as follows :

HTC Universal (aka MDA IV or VPA IV or O2 Exec or Imate JasJar)

Due for Imminent release (August on Expansys)
HTC Hermes 3G version of Mini S/K-Jam (aka HTC Tytyn or O2 XDA Trion)
HTC Mteor 3G smartphone (aka HTC Breeze)

3 Months + away
HTC Muse 3G Music smartphone with 4GB Flash (aka Qtek s300)
HTC Trinity 3g + GPS (basically a hermes with internal GPS)

6 Months
3g Version of Motorola Q rumoured (Q yet to be released)

You will also find 99% of new WM devices will have micro SD slots.

mkennedy

thanks for that, secret_squirrel.

the trinity looks like an interesting device. can't find full specs on it anywhere though (dimensions/weight etc).

so it's only the devices that specifically have umts (?sp.) 3g that will work on ireland's 3g networks, right?

secret_squirrel

Yep you also need to remember that you might have to enter a few different settings in obscure places to get complete functionality on the networks. Thats assuming you start off with a sim-free unlocked phone.

If you get a locked one (there are a lot on ebay, mainly people selling their upgrades) you will also have to have in unlocked.

If you dont want 3G you can already get a pocket pc phone with built in GPS (and a full sized sd slot I think) in the Mitac A701.

mkennedy

secret_squirrel wrote:

Yep you also need to remember that you might have to enter a few different settings in obscure places to get complete functionality on the networks. Thats assuming you start off with a sim-free unlocked phone.

If you get a locked one (there are a lot on ebay, mainly people selling their upgrades) you will also have to have in unlocked.

If you dont want 3G you can already get a pocket pc phone with built in GPS (and a full sized sd slot I think) in the Mitac A701.

yeah, the mio a701 was another device i was looking at with interest but it's 22mm thick and doesn't have integrated wifi- meaning obviously if you want to add sdio wifi you can't add (much) extra memory.

it's attractions are i suppose that its only 150 grams and it has sirf starIII gps (afaik).

thanks anyway.
btw is the muse a smartphone or a ppcphone edition device?

PMcG

Having owned an XDA II for the past 2 years I upgraded to the XDA Exec about 3 weeks ago. After a period of configuring and testing the device I decided to return it for a refund because of the following issues:

1) Recurring glitch (about every 5 seconds) when playing back audio files (standard .wav files), stored on an SD card, through the speakers. Playback is fine when you use earphones so the problem seems to be with the speakers in the Exec (I've tried another Exec and the speakers playback problem is still there - it seems to be across the whole Exec range; the XDA II didn't have this fault)

2) Ran into problems installing the supplied software (ActiveSync etc.) which necessitated a soft reset. The device froze (i.e. pressing any of the buttons, even removing the battery etc. had no effect) at the O2 logo screen when trying to power up after the soft reset. Eventually had to do a hard reset; again the device froze at the O2 logo screeen when trying to power up!

3) Unstable infrared connectivity

I'd be very interested to hear if anyone has experienced the playback problem above. Decided in the end to return the device for a refund as I didn't fancy being a 'beta tester' for a product which despite having many desirable features and being available in the UK for some time now seems to have got through 'quality assurance' with a few issues!

MetL

I returned my XDA Exec today. While overall it was pretty good, I had a severe problem with my unit which forced me to exchange it and I opted for the money back instead.

PMcG wrote:

2) Ran into problems installing the supplied software (ActiveSync etc.) which necessitated a soft reset. The device froze (i.e. pressing any of the buttons, even removing the battery etc. had no effect) at the O2 logo screen when trying to power up after the soft reset. Eventually had to do a hard reset; again the device froze at the O2 logo screeen when trying to power up!

In my case, half way through the install of a PDF viewer (came on a CD in the O2 XDA box) the device froze. Soft reset done nothing, hard reset brought me back to the O2 startup screen (O2 bubbles picture and some red numbers), which then froze. Repeat hard resets and removing and replacing the battery done nothing. O2 advised they had to replace the unit, and in fairness they tried pretty hard to find one for me. But I had lost confidence in the device at that point. Fancy features asside, my phone + PDA need to be very reliable. I am totally dependant on them.

Overall I was impressed with the XDA Exec, but I think it was just too bulky to use as a phone. A bit too bulky for my pocket also (Expect the line: "Is that an XDA Exec in your pocket or are you pleased to see me?", also, don't sit down too quickly if you wear jeans...)

The applications were stable, but not quite stable enough (compared to my old Palm Pilot). The web browser didn't work in enough sites to make it a good internet solution. The unit was a bit awkward with buttons on every edge making it hard to hold and maneuver sometimes.

Really though, I freaked out at the thought of (a) having to do a hard reset in an airport somewhere and (b) the fact that hard reset might not work! So I've opted to keep phone and PDA seperate for now, and got myself a small, cheap, functional, Samsung SGH-S400i. PDA will be selected in the coming weeks on the basis of realiability, I'm seriously thinking of going back to Palm OS.

(Totally off topic... iMode email is quite nice.)

secret_squirrel

Would be interesting to know if those problems are common on all Execs, or only on the O2 ones. Wonder if O2 have fusked up the branding software?

PMcG

secret_squirrel wrote:

Would be interesting to know if those problems are common on all Execs, or only on the O2 ones. Wonder if O2 have fusked up the branding software?

Having returned my XDA Exec about 2 weeks ago for a refund (see earlier post) my advice to anyone considering purchasing an Exec would be to test it immediately and thoroughly (including performing soft and hard resets).

My own experiences again were:

1) soft and hard resets, rather than returning the device to its factory settings, instead 'froze' the device at the O2 bubbles screen making it completely unusable. A few minutes (by the O2 testing team) browsing forum.xda-developers.com would have highlighted this issue.
2) recurring glitch when playing back audio files (stored on an SD card) through the Exec speakers, making speaker playback unusable
3) unstable infrared connectivity (would 'see' my laptop one day, then wouldn't the next despite no changes to the settings on either device)

O2 salespeople and O2's Data Support Centre (1740) were of very little help. It's almost as if they've knowingly released the device on the Irish market with hardware and rom bugs and are hoping customers won't discover them. Says a lot about testing and quality assurance at O2.

The feature set of the device is phenomenal but at present, like MetL, I would have very little confidence in the reliability of the product and in O2's ability to support it.

PS On a separate issue O2's 'trickle-feed' approach to distributing the device in Ireland seems pretty bizarre. From ringing around O2's so-called 'Experience Stores' (their flagship stores) it seems that each store gets only 2 or 3 of the devices each week. These are promptly sold and then it's a wait until the next week for another 2 or 3 Execs!

skearon

secret_squirrel wrote:

Would be interesting to know if those problems are common on all Execs, or only on the O2 ones. Wonder if O2 have fusked up the branding software?

I've been using the iMate Jasjar since the start of this year and their latest rom has proved very stable for me, plus it added push email from exchange.

With all XDA's it is best to install in 'Corporate' mode and this limits the extra junk from o2 being installed, also i would recommend reflashing it with the generic iMate or QTEK firmware

silverski

Greetings all,

I have my Exec about 3/4 weeks now, and I am now seeing problems.

My main issue at the moment is signal strenght, it is very poor in most areas where you should be getting full signal bar.
also i have been unable to connect to my WiFi at home, it keeps jumping on to GPRS.

At O2 they report that there have been NO complaints at all from XDA Exec users, and that I am the first to raise any concerns !!!!!!!!

This I am begining to disbelieve.

Also the phone can freeze.

It freezes mainly in phone mode.
and can be very slow when accessing different programs.
especially with media player.

I would be sad to have to return to my XDA IIi
But at least that worked for me, I wonder if I could upgrade the XDAIIi to windows mobile 5

regards
Silverski

PMcG

Apologies for this repeat post but I've had no success trying to get assistance from O2 salespeople or O2's Data Support line (1740).

I'm experiencing a recurring (about every 5 seconds) glitch when using WMP to play back audio files, stored on an SD card, through the Exec speakers. Playback through the earphones is fine.
I've tried another Exec and the speakers problem is still there.

I'd be very grateful if someone with an Exec wouldn't mind trying the following and letting me know how you get on:
1) Put an audio file (mp3 or wma or wav) on to an SD card
2) Insert the SD card into your Exec and play the audio file back through the Exec speakers using Windows Media Player

Thanks in advance.

hshortt

Here's a test you can do yourself. Backup the contents on your card, then format it while its in the device. Reload your content including your audio files and then try your WMP.

Typically the SD cards are pre-formatted, I've also seen some issues with this and the result is that I now format them in the device I'll use them with. The issue you are encountering is a symptom of this (card i/o response).

Additionally, if you have today items loaded that are running from the SD card, you could be causing a bottleneck where the today plug-in item is trying to update itself.

Any software that contains today screen plug-ins is better suited to main memory installation.

Cheerio
Howard

PMcG

Thanks a lot for this Howard. Unfortunately, I returned the Exec for a refund a few days ago as I had additional problems with it.

That's why I'm asking if someone out there with an Exec wouldn't mind giving audio playback from an SD card a try; I've called into O2 stores myself to try it out but none of them have the device on display and all are unwilling to open up a boxed Exec to allow you test it: very unhelpful.

If it turns out that the speakers playback problem proves *not* to be a device fault though I'd be back in there immediately to get one. However, at this moment I've tried out 2 Execs with no success and haven't heard from a single person who has experienced smooth audio playback (from an SD card) through the Exec speakers.

hshortt wrote:

Backup the contents on your card, then format it while its in the device.

Not sure how to format the SD card while it's in the Exec.

hshortt wrote:

The issue you are encountering is a symptom of this (card i/o response).

Exactly what I thought initially. However, it doesn't seem to make sense that audio playback is OK through the earphones but not through the speakers - surely card i/o applies to both. Also I've had no problems with SD-based audio playback through the speaker on my *XDA II*. Finally, I tried 2 different SD cards (a Sandisk and one I bought from Expansys) in the Exec: same speakers playback problem with both. Everything seems to point to the speakers in the Exec.

hshortt wrote:

Additionally, if you have today items loaded that are running from the SD card, you could be causing a bottleneck where the today plug-in item is trying to update itself.

Any software that contains today screen plug-ins is better suited to main memory installation.

The *only* items on the SD card are a few audio files.

Cheers,
Paul

flodis79

secret_squirrel wrote:

No Irish network has Edge (2.5g) yet. Meteor keep making noises about it though.

Meteor does have Edge in many parts of Dublin since recently.

ribjim

I recently bought an XDA Exec from 02 but am having a number of problems with it. Things like, switching off within less than a minute, phone rings and when I answer it no one is there, other calls there seems to be a delay after I answer it, really an overall difficulty picking up calls, screen freezing, mulitple screens seems to be appearing at the same time, WiFi appears to be on all the time. O2 have told me now that they will only send it back for repair as I have had it for just over their 30 day policy, only reason I have not brought it back before is because I thought it was the way I was using it and I had just to get used to it.

Random

ribjim - you could try ringing O2 data support on 1850601740 and see if they can link you to a software update? Will need to do that myself one of these days.

ribjim

Finally took it back to the shop. When I explained the first problem, the assistant said "that sounds like a phone problem", when I mentioned the next problem he said "well that sounds like a software problem" when I mentioned the next problem he siad " and that sounds like a hardware problem" When I listed a few more he said that they would probable just replace it. Got to wait ten days now and had to pay €50 deposit for a loan of another phone (just basic phone) for the privilege. I wouldn't mind so much but I have three phones with them (two with the business and one for my wife), my average monthly bills run to about €400 - €500 and I have been with them for over 6 years. But hopefully it will get sorted.

Tom Dunne

TBH, that just sounds like the person you were talking to hadn't a clue. It's a pity you didn't attempt a ROM upgrade before you sent it back.

I got my O2 Atom last week and performance was, to say the least, patchy. I upgraded the ROM (very straight forward procedure) and it has made a dramatic improvement.

Random

There's no official O2 ROM upgrade available. I was told October or November on the phone. So the only thing I guess the guy in the shop could do was hard reset the device?

hshortt

Why don't you try the T-Mobile, Q-Tek or I-Mate ROMs for the Universal, they are reported to be better.

Cheerio
Howard
HTC Hermes - Vodafone V1605

whisht

Any update on this as I am thinking of getting one. Local O2 shop told me they have never had even one with problems?

secret_squirrel

Just a thought but why would anyone want a universal now when you can get a Hermes sim free??

whisht

I am due a platinum upgrade, so thats why I was looking at the Universal. It would probably cost me double that to get the Hermes and believe me, I have a drawer full of phones here, so I am not gonna spend too much until I move some of them on.

secret_squirrel

Get one - drop it on Ebay and get a hermes

Its only advantage is the VGA screen

hshortt

It's also got a faster processor - 520Mhz Intel v 400Mhz Samsung. Exec is a good device, but it's big. Hermes is much smaller and quite well featured, 3G, Wi-Fi, Bluetooth 2.0, 2Mega Pixel Camera, Video Calling, Scroll Wheel and more.

Cheerio
Howard

silverski

Where is the best place to source the Hermes, Are O2 supplying this phone yet.

Thanks for your help
Regards
Silverki.

PS Fed up with all the problems with the Exec. and the lack of help from O2

Also What are HTC naming the Hermes as ?

talla

The HTC sim free model is called the Tytn. I picked mine up on expansys.

secret_squirrel

silverski wrote:

Where is the best place to source the Hermes, Are O2 supplying this phone yet.

Its the :
HTC Tytn (sim free)
O2 XDA Trion (o2 germany with QWERTZ keyboard, Maybe UK dont hold your breath for Irl)
Orange M3100 in UK
Imate JasJam (sim free)
TMobile MDA Vario II (UK and Europe)
Vodafone v1605 (UK)