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I signed up 4 Sky Digital Online...then what??

  • 04-07-2006 8:58pm
    #1
    rkeane
    Closed Accounts Posts: 318 ✭✭


    Hi Guys,

    I just ordered Sky Digital online last night (3rd July). Is it normal that I haven't received an email or call from Sky to confirm my order? I entered in all the required details and gave them the credit card details....I'm getting a little concerned!


Comments

  • #2
    rkeane
    Closed Accounts Posts: 318 ✭✭rkeane


    Anyone know how long it takes b4 Sky acknowledge an order from their website? Am I mad or are you supposed to receive an email or call from Sky to confirm an order??


  • #3
    Skyuser
    Closed Accounts Posts: 1,680 ✭✭✭Skyuser


    Can Irish order from the website?


  • #4
    god's toy
    Registered Users, Registered Users 2 Posts: 4,241 ✭✭✭god's toy


    I'm thinking you would get at least an automated email from Sky saying 'something', perhaps send email to them just to make sure they got your order?


  • #5
    rkeane
    Closed Accounts Posts: 318 ✭✭rkeane


    Rang SKY this morning....they didn't receive the details via their website...rediculous when you think about it. Anyway I made the order over the phone...installation on the 12th. At least its sorted now. :)


  • #6
    DMC
    Registered Users, Registered Users 2 Posts: 10,726 ✭✭✭✭DMC


    skyuser wrote:
    Can Irish order from the website?
    Seems you can, if you are new.

    this page... links to this page...


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  • #7
    glenroe2006
    Closed Accounts Posts: 63 ✭✭glenroe2006


    I ordered Sky+ with multiroom online 2 days ago and received no confirmation from Sky. After reading this thread I was prompted to ring them to confirm the order. They had no record of it on the system. Had to reorder the whole thing over the phone. Thank God I read this thread or I would have been waiting weeks for it! Turns out now I'm getting it a day earlier than expected, on the 17th.


  • #8
    rkeane
    Closed Accounts Posts: 318 ✭✭rkeane


    And I thought I was the only person with that problem. SKY should sort their database out - I thought the idea of a database was to collect information. :confused:


  • #9
    glenroe2006
    Closed Accounts Posts: 63 ✭✭glenroe2006


    Well, my friend ordered Sky online a day before me and her order actually went through. She got her viewing card in the post today. I hope that mine arrives this week because I'm getting it installed before her. Does it ever happen that your installer brings your viewing card?


  • #10
    bigpaddy2004
    Registered Users, Registered Users 2 Posts: 1,078 ✭✭✭bigpaddy2004


    glenroe2006 wrote:
    Well, my friend ordered Sky online a day before me and her order actually went through. She got her viewing card in the post today. I hope that mine arrives this week because I'm getting it installed before her. Does it ever happen that your installer brings your viewing card?
    Yes it does, only happens around Christmas when the post goes crazy!!


  • #11
    glenroe2006
    Closed Accounts Posts: 63 ✭✭glenroe2006


    My 2 cards arrived today! All is well.


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