digiweb metro

digikings

hi all i work for digiweb and have installed metro in cork limerick waterford and galway i think its a great product and i will answer any questions honesty as there seems to be a lot of confusion out there about availabilty etc........

Moriarty

digikings, mind proving that you do actually work for digiweb for me?

[Feel free to PM me any info if you don't feel comfortable sharing it in public naturally]

PowerHouseDan

digikings wrote:

i think its a great product

Dougals Daddy

digikings wrote:

hi all i work for digiweb and have installed metro in cork limerick waterford and galway i think its a great product and i will answer any questions honesty as there seems to be a lot of confusion out there about availabilty etc........

As I drove over a bridge on a tiny back road in Leixlip tonight ( Near Intel) I noticed a very cheap sign erected on the side of the road saying Digiweb is available in Leixkip now. Have Digiweb ditched all the glossy TV and Media ads in favour of this kind of publicisation now? and if so Is Metro available in Leixlip and should I trust a Broadband company that used shoddy advertising methods.

awhir

they had a big truck in eyer square in galway the last day would not call that bad advo.

Sparky

Would that be this one?
http://www.digiweb.ie/media_article.asp?id=101

And dont we have two guys from digiweb on here already?
Ie: Chaz and Crawler.

Asok

After the initial teething problems I've found it great in regards my pings for gaming and transfer speeds. If they have gotten the install time down I would highly recommend it especially after the latest price drop.

Sparky

I have to agree with Asok, my install was one of the "bad ones", kinda still is, but jesus within the last 3 weeks its been like a rocket.

blocparty

can i just ask you about the availabilty of digiweb metro in cork north of the mast. i live in whites cross which is about 3/4 km from the mast in Collions barricks. i have line of sight but have been told that the mast only broadcasts its signal south and so i cant get it.

ive also heard that there are plans to put a new mast on the south side to service the north side. can you please tell me the current situation with these plans.

it is crap that the mast only provides service to the south. improving this mast would bring alot more people into the catchment are

mike65

Moriarty, whats the story with this guy, if you know?

Mike.

Moriarty

He never got back to me. He has until tomorrow to convince me otherwise before I ban him for impersonation.

gunnerfitzy

blocparty wrote:

can i just ask you about the availabilty of digiweb metro in cork north of the mast. i live in whites cross which is about 3/4 km from the mast in Collions barricks. i have line of sight but have been told that the mast only broadcasts its signal south and so i cant get it.

ive also heard that there are plans to put a new mast on the south side to service the north side. can you please tell me the current situation with these plans.

it is crap that the mast only provides service to the south. improving this mast would bring alot more people into the catchment are

I'm in a similar situation. I'm actually IN Collins Barracks and can't get connected because they only broadcast south. I'm waiting for until their new transmitter in Farmers Cross becomes active and this will brodcast North. If you know where Farmers Cross is (it's due south on the skyline, there are two masts there and is pretty visable) and have LOS you should be ok. I was onto Sales this week and was told it will be operational in two weeks. That said I had an engineer out to me 2 months ago and he said 3 weeks.... I'm still waiting. Give sales a ring and try get a firm date. If you get anymore information from them please post it because there are quite a few people waiting for this transmitter to come on-line.

Chaz

blocparty wrote:

can i just ask you about the availabilty of digiweb metro in cork north of the mast. i live in whites cross which is about 3/4 km from the mast in Collions barricks. i have line of sight but have been told that the mast only broadcasts its signal south and so i cant get it.

ive also heard that there are plans to put a new mast on the south side to service the north side. can you please tell me the current situation with these plans.

it is crap that the mast only provides service to the south. improving this mast would bring alot more people into the catchment are

Farmers Cross is being brought live now with most of the work already done and final testing taking place.

There is coverage to the North of Collins Barracks, but only towards the North Western Area. We might revisit the site to put up a sector North / North East depending on demand.

tom_ass19

Sparky-s wrote:

Would that be this one?
http://www.digiweb.ie/media_article.asp?id=101

And dont we have two guys from digiweb on here already?
Ie: Chaz and Crawler.

wat a savage truck....

Sparky

Being behind the wheel of an 18 wheeler, turns me on
Savage truck is right. I can imagine how much it cost.

zoro

Asok wrote:

After the initial teething problems I've found it great in regards my pings for gaming and transfer speeds. If they have gotten the install time down I would highly recommend it especially after the latest price drop.

I have to say - the service has been outstanding lately. The teething problems appear to have been completely ironed out and the pings are excellent.

It's been a long and bumpy road, but it's finally there!

blocparty

Chaz wrote:

Farmers Cross is being brought live now with most of the work already done and final testing taking place.

There is coverage to the North of Collins Barracks, but only towards the North Western Area. We might revisit the site to put up a sector North / North East depending on demand.

so what areas will this cover? i live in whites cross which is north of the collions barricks mast by about 3k.

gunnerfitzy

Chaz wrote:

Farmers Cross is being brought live now with most of the work already done and final testing taking place.

There is coverage to the North of Collins Barracks, but only towards the North Western Area. We might revisit the site to put up a sector North / North East depending on demand.

Chaz

Can you find out will Collins Barrack be in the coverage area? If it isn't i will scream!! I been on hold for installation for the last number of months. The engineer that came out said I had line of sight and said I should have no problems but may not have known about any coverage areas.

Thanks

blocparty

can anyone tell me where farmers cross is exactly? maybe by giving me google earth co-ordinates or something. i seem to be due north of kinsale road roundabout so is farmers cross close to there? for some reason i think it is but i might be miles off!

parsi

The airport is at/around/near Farmer's Cross.

Chaz

gunnerfitzy wrote:

Chaz

Can you find out will Collins Barrack be in the coverage area? If it isn't i will scream!! I been on hold for installation for the last number of months. The engineer that came out said I had line of sight and said I should have no problems but may not have known about any coverage areas.

Thanks

The Farmer's Cross Sector is pointed directly North - or thereabouts. Coverage is basically for the city area which includes Collins Barracks. I would be very surprised if you did not get LOS from FC. You should easily be able to make out the 3 masts on the hill on the South of the city. The only thing is that you might not pass signal test depending on how high you are. All depends - worth a test though.

Laguna

Digikings, are Digiweb going to be increasing their wireless coverage of county Carlow?, as it stands you only serve Carlow town.

fisab

Chaz wrote:

<snip> You should easily be able to make out the 3 masts on the hill on the South of the city. <snip>

i'm getting confused here.
I thought the 3 mast on the hill south of the city were on Spur Hill not farmers cross.
See Spur Hill via Google Satellite :
"http://maps.google.com/maps?f=q&hl=en&q=Cork&t=h&om=1&ll=51.854721,-8.511304&spn=0.004877,0.011094&quot;

I assumed that the Digiweb mast was going :
"http://maps.google.com/maps?f=q&hl=en&q=Cork&ll=51.848514,-8.460814&spn=0.002439,0.005547&t=h&om=1&quot;

Can anyone confirm?

Chaz

Spur Hill is a single Mast (RTE) with a few secondry GSM towers nearby.

Your Farmers Cross site is correct. No idea waht your Spur Hill one is. Spur Hill (RTE) is next to a road .... that one is not.

fisab

Chaz wrote:

Spur Hill is a single Mast (RTE) with a few secondry GSM towers nearby.

Your Farmers Cross site is correct. No idea waht your Spur Hill one is. Spur Hill (RTE) is next to a road .... that one is not.

Thanks Chaz - IBB have a high site on one of those 2 GSM towers btw. Why I was interested is that feic'n little mound at Spur hill blocks my LOS to Farmers Cross :-) Not to worry though, Collins Barracks should be fine for me, its just alot further away (8-9km rather than 4-5km).

delly

Dougals Daddy wrote:

As I drove over a bridge on a tiny back road in Leixlip tonight ( Near Intel) I noticed a very cheap sign erected on the side of the road saying Digiweb is available in Leixkip now.

THey have the same type of signs on the way into Drogheda as well.

Chaz

fisab wrote:

Thanks Chaz - IBB have a high site on one of those 2 GSM towers btw. Why I was interested is that feic'n little mound at Spur hill blocks my LOS to Farmers Cross :-) Not to worry though, Collins Barracks should be fine for me, its just alot further away (8-9km rather than 4-5km).

No, IBB are directly on the Spur Hill mast (RTE).

fisab

Chaz wrote:

No, IBB are directly on the Spur Hill mast (RTE).

I'd take my chances with Metro at 8-9km rather than IBB at 3-4km:)

Overall the press for Digiweb has been very positive here and their "informal" online support here has been VERY impressive.

zoro

fisab wrote:

I'd take my chances with Metro at 8-9km rather than IBB at 3-4km:)

Overall the press for Digiweb has been very positive here

And rightly so - best customer service I've ever seen in an ISP.
Something that the others should really aspire to - as well has having technical people in technical support (at least, they appear to be )

Chaz

fisab wrote:

I'd take my chances with Metro at 8-9km rather than IBB at 3-4km:)

Overall the press for Digiweb has been very positive here and their "informal" online support here has been VERY impressive.

With respect to distances. The system we use has a single modulation scheme, which is good and bad. The plus side is that assuming you have enough signal (generally up to around 10 kms depending on a few factors a bit further), you will get the same results as someone at 4kms.

blocparty

Chaz wrote:

The Farmer's Cross Sector is pointed directly North - or thereabouts. Coverage is basically for the city area which includes Collins Barracks. I would be very surprised if you did not get LOS from FC. You should easily be able to make out the 3 masts on the hill on the South of the city. The only thing is that you might not pass signal test depending on how high you are. All depends - worth a test though.

chaz

My house is roughly 9/10 km form the mast at farmers cross and is roughly 320ft above sea level while the mast is at bout 570 ft above sea level. the highest hill that is in the way is about 280ft above sea level. what do you think the chances of getting it are for me? i can give you google earth co-ordinates if you want

Chaz

blocparty wrote:

chaz

My house is roughly 9/10 km form the mast at farmers cross and is roughly 320ft above sea level while the mast is at bout 570 ft above sea level. the highest hill that is in the way is about 280ft above sea level. what do you think the chances of getting it are for me? i can give you google earth co-ordinates if you want

Give me a URL where I can find you on a map ....

watty

Coordinates work.

blocparty

the url to my house is
[deleted]

and the google earth coordinates are

[deleted]

Moderator comment: It is unwise to publish your address. Even if you are doing so in full understanding of the possible risks, we'd rather you didn't. Just PM them to the party concerned.

dyslexixboy

blocparty you've just shown the world where you live I'd remove the link and coordinates and pm them to chaz. you dont want every freak knowing where your house is

loyatemu

you can be too paranoid.

I don't care where he lives and I doubt anyone else does - I suspect Blocparty isn't his real name either...

fisab

Chaz wrote:

<snip>The only thing is that you might not pass signal test depending on how high you are. <snip>

Interesting!
I thought the signal would be better if you are on high ground and that high ground might make up for being further away but I guess the transmitters point down into the cities.

dyslexixboy

loyatemu wrote:

you can be too paranoid.

I don't care where he lives and I doubt anyone else does - I suspect Blocparty isn't his real name either...

I dont agree, its not wise to publish where you live to the world theres a lot of weirdos out there :eek:

Psygnosis

I see you have a sign in Skerries is this wireless or just normal DSL I live in Kellys Bay so was wondering if Wireless is available here.

Slice

I've had Digiweb Metro over six months now and I find the telephone service to be dissapointing - call quality is poorer than a mobile in low coverage for both long distance calls (anything further than a local call) and also for most incoming calls, is this affecting me or is it the nature of the technology? Am thinking of moving back to Eircom.

Gigiwagga

Totally agree, as I have already posted on other threads metro phone service is poxy, and they're still using it as a MAJOR attraction for getting their service, then when you do sign up and realize how bad it is, they say 'oh well it's a free aspect of the package so why complain' I pretty much resent being sold poor quality product under misleading perceptions. It is simply NOT as good as standard fixed line or even mobile in my opinion. TAKE NOTE broadband hunters!!!

watty

Slice wrote:

I've had Digiweb Metro over six months now and I find the telephone service to be dissapointing - call quality is poorer than a mobile in low coverage for both long distance calls (anything further than a local call) and also for most incoming calls, is this affecting me or is it the nature of the technology? Am thinking of moving back to Eircom.

mine was bad on a Siemens handset but was perfect on a Telecom Eircom "Boyne".

I got a "onetel Sigma 1200" twin DECT cordless phone set for 49.50 in Tesco last week and is perfect too. ( A single cordless suffers from flat battery as there is no satellite charger).

I'm 12.5km out and with a marginal signal. The last firmware upgrade seemed to sort out the QOS for phone for a lot of people, though the sensitivity to different handsets is a bit strange. Still the recent purchase works out at just under 25 Euro per cordless handset.

blocparty

chaz i sent you a pm so if you could please tell me if i have a good chance of getting digiweb metro and when you expect farmers cross to be up and running because ive heard within the next couple of weeks since the 20/3/06

Sponge Bob

watty wrote:

mine was bad on a Siemens handset but was perfect on a Telecom Eircom "Boyne".

The 'boyne' probably sucked less lekky out of the phone port as it has no display but I told you that before Watty.

If you have no 'boyne' buy a cheap €10 or €15 plain displayless phone or borrow one and make some test calls William. The BT branded ones in Argos should be OK.

Chaz

blocparty wrote:

chaz i sent you a pm so if you could please tell me if i have a good chance of getting digiweb metro and when you expect farmers cross to be up and running because ive heard within the next couple of weeks since the 20/3/06

I have already sent your details onto our planning guys to check. Will revert when I hear from them.

blocparty

cheers for that chaz. fingers crossed because i have exhausted all other options including your current mast but as i said before its pointing the wrong way!!!!

i really want broadband! so hopefully this is the answer to my prayers

Chaz

blocparty wrote:

cheers for that chaz. fingers crossed because i have exhausted all other options including your current mast but as i said before its pointing the wrong way!!!!

i really want broadband! so hopefully this is the answer to my prayers

Hopefully we can get you sorted. I must say - from the Google Earth pics its difficult to see. The co ordinates onto some mapping software will help.

I looked at the maps this morning - seems to be a chance - wouldnt say great - but its there. Ill update you once the guys have done the map / software checks.

blocparty

i just really hope ye can sort me out. ive been waiting for 3 years to get BB. we had an eircon sales agent around at our house in 2003 saying we could get it but we couldnt and still cant get it! guessing you wont be hearing baack from them until tomorrow but if i waited for 3 years then im sure i can wait another while longer. just hope the mast actually goes live in 2 weeks

Gigiwagga

Sponge Bob wrote:

The 'boyne' probably sucked less lekky out of the phone port as it has no display but I told you that before Watty.

If you have no 'boyne' buy a cheap €10 or €15 plain displayless phone or borrow one and make some test calls William. The BT branded ones in Argos should be OK.

Well that may be a solution but I bought a new phone which incorporated an answering machine as I was intending to move from Eircom to Metro and would lose the call answering service, thus the answering machine would take over, alas the service is too poor and inconsistant to rely on: I was trying to have a conversation with a business client in France a couple of weeks ago and had to call him back on my Eircom line because it sounded like the first lunar transmission "One small step for man etc" Thats how bad it is.
Now I'm being told to use a retro phone. I seriously appreciate the advice Spongebob and the advice from Watty and the others including Chaz and Crawler but really, we're supposed to be moving forward here, forwards not backwards. Maybe sombody has a solution for the answering service. Cheers lads:)

Sponge Bob

info@williamrua wrote:

Maybe sombody has a solution for the answering service. Cheers lads:)

Yes. First try to check compatibility witha cheap n cheerful displayless phone. If this has a beneficial effect on sound you could maybe consider a BT model with simple display .....caller ID for example. As you are a long term Digiweb user if you are grinding thru the Argos catalogue for them and compatibility testing phones with their gear I'm sure you would get a rebate off Digiweb if you tested a few BT branded Argos phones for them and sent the catalogue numbers to them where you find the quality is good . Saves everybody a load of bother in the long term.

If you register with certain of the VoIP providers such as smart076.ie , and you do not answer so it goes to voicemail, the voicemail is emailed to you as a .mp3 file attached to an email. I'm not sure if the Digiweb VoIP system does this but heck.....any VoIp provider will work with Metro which is the good news and your IP works fine, its the voice bit thats oversensitive

You can then port your 'real ' number to a VoIP provider and if necessary forward it to the one that will take messages, VoIP providers in Ireland will normally allow 'free' calls to 076 numbers (but research and check) so you could

021>076>Voicemail>mp3

or

021>076>William Answers on his VoIp phone

Blueface provide an ata (voip to phone convertor) real cheap and it can log into 2 concurrent voIp providers giving you 2 lines in effect.

This could 'log in' to blueface voip and 'log in' to Digiweb voip simultaneously. You could get one of the unlimited Irish calls packages off Blueface for your outbound calls. You may also port your existing 021 number to Blueface and ditch the eircom line then .

https://www.blueface.ie/shop/getDevice.aspx?device=&payg=&extras=&page=plans&plan=NOTREQD&x=53&y=12

You will have phone numbers coming out of your ears then , including your current 021 number

Choices eh ????

i71jskz5xu42pb

So what's the deal with the physical installation. A box on the roof somewhere and a box inside. How do you run the cables into the house? Last thing I want is a load of unsightly cables running down the side of the house. Ideally I'd like to run the cable's into the attic.

I'm just south of the intersection of Griffith Av and Drumcondra road. From the attic I can see over the city to the Wicklow mountains so I assume I'd be able to get a city centre based mast. Is there a mast in Finglas/Ballymun as well. Is this a line of sight thing - or how does it work. The web site is a little short on detail.