Amazon uk no longer shipping games to Ireland?

wayne040576

Just noticed this today. Amazon.co.uk are no longer shipping any video games or hardware outside of the UK (And this is amazon themselves not third party sellers on marketplace). I buy games from them every now and then so I think it is only a recent change. Anybody know when this started and why?
It also seems to be all electronic devices as well, not just the big ones.
Looks like I 'll have to stick to Play.com from now on.

AnCapaillMor

whats up with that. I'd rather buy from there because it's much much cheaper.

Karoma

It's odd that "software" can be sent but not a "video game"...

https://www.amazon.co.uk/exec/obidos/tg/browse/-/524836/ref=cs_hd_lp_3/026-5966292-3314849#pc

You'd best ask Amazon 'Why?'. Let us know.

monkeyfudge

booo! I had a bunch of vouchers I had to use by the end of 2005 and I put them all down on a pre-order of Dead Rising for the 360...

Hakumei Naru

Well that sucks to say the least. I'd understand not wanting to send software because of piracy issues....but console games? This doesn't make any sense. All shops in Ireland and Britain get the exact same copies of each game so it cannot be edition issues. Do they not realise how much money they may be losing?

Some idiot must have sued them for some silly reason and managed to get away with it. That's often how surprisingly silly regulations are made.

Great...there go my chances of ever buying Star Ocean 2 again...

shortys94

www.shopireland.ie the same?

wayne040576

I sent them an email. The reply I got didn't really answer my question as to why there was a change in policy

Dear Customer

Thank you for contacting Amazon.co.uk with your enquiry.

Amazon.co.uk can dispatch certain Electronics & Photo and Home &
Garden items only to addresses in the UK and the Republic of Ireland.

With regard to specific information on Amazon.co.uk's delivery
restrictions, please refer to the relevant Help Desk page by using the
following link:

http://www.amazon.co.uk/exec/obidos/tg/browse/-/524836

Thank you for your understanding of our policy.

Shopireland.ie is also affected because when you select an item, you still have to purchase it through amazon.

Nyum Nyum

Karoma wrote:

It's odd that "software" can be sent but not a "video game"...

https://www.amazon.co.uk/exec/obidos/tg/browse/-/524836/ref=cs_hd_lp_3/026-5966292-3314849#pc

You'd best ask Amazon 'Why?'. Let us know.

I just emailed them and got a standard letter which doesn't say why:

Dear Customer

Thank you for contacting Amazon.co.uk.

Amazon.co.uk and third-party sellers at Amazon.co.uk Marketplace can dispatch software, PC and video games and toys to the following countries: * Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Republic of Ireland, Spain, Sweden, Switzerland and the United Kingdom (England, Northern Ireland, Scotland and Wales)

For further information please visit our "Delivery Restrictions" Help page at: http://www.amazon.co.uk/exec/obidos/tg/browse/-/524836/

Please note that video games offered on our website follow the PAL standard, which is the video format used in most European countries and regions of Asia. These games will not play on most games consoles in countries that use NTSC, SECAM or other video standards.

Thank you for your interest in Amazon.co.uk.

Warmest regards

Elizabeth J
Customer Service Amazon.co.uk

---

Yeah, cheers for that. Been buying from Amazon for about 7 years but won't be bothering now. :mad:

Hakumei Naru

We need an amazon.ie or something of the sort. The thing is though....is it going to stop at games? Or is it going to spread over other categories? I hope not...I like being able to buy good books without going broke.

wayne040576

I suspect the reason they did this is because it costs them too much when items like this get lost in the post.

Hakumei Naru

wayne040576 wrote:

I suspect the reason they did this is because it costs them too much when items like this get lost in the post.

An Post mess up so much and have so many strikes...I wouldn't be surprised if they had something to do with it.

monument

Nyum Nyum wrote:

Dear Customer...

Amazon.co.uk and third-party sellers at Amazon.co.uk Marketplace can dispatch software, PC and video games and toys to the following countries:... Republic of Ireland,

!!!???

Hakumei Naru

^Okay, looks like we're all blind and stupid, hahaha ^_^'

X-SL

has anyone tried yet?

Karoma

monument wrote:

!!!???

From their site:

PC & Video Games, Toys & Games and Gift items

* Amazon.co.uk: United Kingdom (England, Northern Ireland, Scotland and Wales) only.
* Marketplace: Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Republic of Ireland, Spain, Sweden, Switzerland and the United Kingdom (England, Northern Ireland, Scotland and Wales).

You can still get them from Marketplace sellers (Provided the chosen seller does post to ROI),but not Amazon directly.
They probably sent an out-dated form email.
I tested it before posting here - you cannot order games directly from amazon.

Keep pushing them.




ed:
*** We're sorry. This item can't be shipped to your selected destination. You may either change the shipping address or delete the item from your order by changing its quantity to 0 and clicking the update button below. ( See geographical restrictions.) ***

jongore

This sucks big time, it looks like play.com will be getting all my business from now on.

wayne040576

X-SL wrote:

has anyone tried yet?

Yeah I tried last night before I made the original post and it wouldn't let me order.

projectmayhem

shortys94 wrote:

www.shopireland.ie the same?

that's just amazon.co.uk with euro prices, no difference in shipping etc.

kind of wierd, but whenever i did buy games i didn't notice a big dip in prices anyway. play.com is better for games IMO

Sidane

Damn, that blows!

I bought a Canon Ixus 55 camera from Amazon a few weeks ago for considerably less than it would have cost me on the high street.

Actually I had to return the camera because of a few dead pixels in the lense....maybe that triggered the change!

Wertz

F*cking idiots.

Bad enough that they stopped shipping stuff like tfts and consoles but games?
I have a northern address I can use but that's not the point...I can buy feckin' DVDs from the US but not games from the UK? Hello?

[edit] Just been messin' round with different items and it seems that the ONLY items they mail here now are books, DVD/CDs and s/w...no electronics/photo, no kitchen/garden, nothing in toys/games. nothing in PC/Video games. That's a big blow for irish buyers...I've bought from every one of those categorys at some stage.

Hakumei Naru

Wertz wrote:

I can buy feckin' DVDs from the US but not games from the UK? Hello?

Yeah, that makes no sense at all. Britain is just next door and won't deliver us games...but you can order from another continent without much problem.

wayne040576

They gonna lose cutomers even with the items that they still deliver here because of this. I guess they think they can live without the irish market.

Hakumei Naru

wayne040576 wrote:

I guess they think they can live without the irish market.

Well that's a compliment and a half.

I guess that eventually another online shop will take Amazon's place. I hope it's soon. I finally have work and I really want to buy Star Ocean 2.

fjon

Argh - what a pain! I have loads of vouchers I was going to use.
The only time I've used them recently is for electronics. The last two items didn't arrive, so they had to send them out again. Guess maybe this kind of thing happened one too many times?

Wertz

fjon wrote:

Argh - what a pain! I have loads of vouchers I was going to use.
The only time I've used them recently is for electronics. The last two items didn't arrive, so they had to send them out again. Guess maybe this kind of thing happened one too many times?

Probably plays the biggest factor in it. Might have been an idea to switch to anonymous brown boxes instead of advertising the fact to the local postie that the package contains some expensive consumables, just begging to get "lost".

On the point about affording the loss of the Irish market, well thing is the UK is already well covered by many smaller sellers that sell at in and around the amazon price...what do we have as an equivalent? Most other UK reatilers either don't mail to here or are extortionate on shipping rates.
We're left with books and discs all of which can be sourced on other international sites, especially DVD/CDs

Hakumei Naru

I found better prices than Amazon before, many many times....but their deliveries come quickly. I hate ordering something only to have it about a month later. International sites are great but delivery time can be a real turn-off.

Wertz

Kind of an ironic move too, after them deciding to set up an international services centre in Cork :rolleyes:
Surely an amazon.ie, and an associated warehouse/distribution centre is just begging to be set up...what do we have at present...buy4now? lol

aidan_walsh

Wertz wrote:

Kind of an ironic move too, after them deciding to set up an international services centre in Cork :rolleyes:
Surely an amazon.ie, and an associated warehouse/distribution centre is just begging to be set up...what do we have at present...buy4now? lol

Amazon already own the domain, right now it redirects to Amazon.co.uk, so you never know...

Hakumei Naru

Wertz wrote:

Kind of an ironic move too, after them deciding to set up an international services centre in Cork :rolleyes:
Surely an amazon.ie, and an associated warehouse/distribution centre is just begging to be set up...what do we have at present...buy4now? lol

That's still no reason to withdraw the option to order games. If that is their reason then it's a bad move. They're just pissing people off.

Wertz

I think maybe they've coded it to just blanket ban sales from the PC/Videogames section for the sake of consoles and other hardware...maybe they'll alter the code to exempt game discs? I mena games are in the price ragne of DVDs and certain books and arr undoubtedly a big seller for them when you see the savings to be made by buying from them.

Yeah aidan, that's a good point...since we're apparently one of the richest per capita countrys in the EU, not having access to sales from one of the biggest Etailers in the EU is somewhat...er, Irish, so let's hope so.

fjon

Hmm, just emailed them a few minutes ago, and got the same out-dated template back:

Dear Customer

Thank you for contacting Amazon.co.uk.

Amazon.co.uk and third-party sellers at Amazon.co.uk Marketplace can
dispatch software, PC and video games and toys to the following
countries:

* Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar,
Greece, Iceland, Italy, Liechtenstein, Luxembourg, Netherlands,
Norway, Portugal, Republic of Ireland, Spain, Sweden, Switzerland
and the United Kingdom (England, Northern Ireland, Scotland and
Wales)

For further information please visit our "Delivery Restrictions"
Help page at:

http://www.amazon.co.uk/exec/obidos/tg/browse/-/524836/

Please note that video games offered on our website follow the PAL
standard, which is the video format used in most European countries
and regions of Asia. These games will not play on most games consoles
in countries that use NTSC, SECAM or other video standards.

Hakumei Naru

Bastards. That really doesn't answer any of our questions. It's just laying out the conditions without giving any reasons as to why they are in that state.

Hugh Hefner

I don't care so much about the games - there are other places, such as Play.com, that have low prices - but I bought my camcorder from Amazon.co.uk a year ago for €200 less than it would have cost me in Dublin. 6 months later, it was still €200 cheaper on Amazon.co.uk. I don't want to loose those kinds of electronics prices.

Wertz

The cookie cutter mail may be outdated but the link in it is spot on...okay it doesn't explain policy but that's not really surprising.

http://www.amazon.co.uk/exec/obidos/tg/browse/-/524836/ref=cs_hd_lp_3/026-1162563-1794002#pc

Be nice to have an official explantion rather than a big "f*ck you valued customer"

Hakumei Naru

Hugh Hefner wrote:

I don't care so much about the games - there are other places, such as Play.com, that have low prices - but I bought my camcorder from Amazon.co.uk a year ago for €200 less than it would have cost me in Dublin. 6 months later, it was still €200 cheaper on Amazon.co.uk. I don't want to loose those kinds of electronics prices.

I bought two books by Brian Froud on Amazon for about €30 altogether. If I bought them in the shops it would have cost me about €75. I went to many bookshops looking for "Into The Darkness" by Harry Turtledove but they all claimed to have never heard of him, however I found the book in Amazon. I don't want to lose those prices and easy-to-get items either.

wayne040576

I only bought a pair of headphones from them a few weeks back. If I was to try to get the same ones now, I couldn't.
They were handy to buy from as the items usually arrived fast. Play.com is cheap but it can take ages to get the items.
Contacting them is a waste of time as you basically end up dealing with trained monkeys.

chump

That's weird, I just got lucky so...

Your order #203-BLANK-BLANK (received 25-April-2006)

---

Ordered Title Price Dispatched Subtotal

---

1 Fuji FinePix F10 Digital Came £154.47 1 £154.47

---

Subtotal: £127.66
Delivery Charge: £6.98
Total tax: £28.28
Total: £162.92

This completes your order.
Arrived on Friday 28th... fairly impressive delivery.

That was the cheapest price delivered on the net. Luckily got it before they stopped!

nava

Hi

Below are some contact details for Amazon.co.uk

Called them today and the person I talked to didn't even know about it, they will look into it and get back to me.

Contact Amazon
Freephone (only from within the UK): +44 800 279 6620 Free if using VOIP from Blueface
Phone (outside the UK): +44 20 8636 9451
Call back: Call Me

If I do not get a proper reply I will send another mail to the CEO of Amazon.com and the general manager for .co.uk

Regards

aidan_walsh

Well now, isn't this a coincidence...

ressem

Tried ordering from Amazon UK.

Allowed books and audio CD. Would not accept electronics and PC games to go through checkout.

Hugh Hefner

The cheatin' fu... Langers!

Wertz

Grand for PC games and s/w, but you're a bit f*cked if it's PAL games you're after for a console...

Also, how come they can guarantee delivery from US/Germany/wherever and not from their UK warehouse? And what about VAT issues?

bernhardp

Hi, I'm from Austria.

I was used to order English video games from Amazon.co.uk because translations into German can be really annoying. I tried to order two PS2 games today and was surprised and shocked that I couldn't. I already sent an email but probably the answer will be as unsatisfying as yours.

It's really strange. The website states:

Click the links below to check the list of countries those items can be delivered to.

PC & Video Games, Toys & Games and Gift items

* Amazon.co.uk: Austria, ...

I really hope they fix this problem soon.

nava

Hi

Here 1 of the replies from Amazon, but I replied that there should only be a restriction on Electrical items, not toys, games, etc, still waiting fo a reply on that.

Amazon.co.uk wrote:

Dear .....

Thank you for contacting Amazon.co.uk with your enquiry.

We can confirm that, at present, we are unable to dispatch Electronics and Photo, Home and Garden, PC / Videogame and Toy items to addresses in the Republic of Ireland.

Sales of these products are temporarily restricted as we work to comply with Irish recycling legislation. We hope to resolve this issue soon but unfortunately we are unable, at this stage, to provide a definite timescale.

We do value your custom and sincerely apologise for any inconvenience this may cause.

Thank you for shopping at Amazon.co.uk Warmest regards

Will see what they reply.

Regards

bernhardp

Now, that's interesting. I'm looking forward to the response on my email. I will keep you updated.

shercon

just got this from amazon :


Dear Customer

Thank you for contacting Amazon.co.uk.

We can confirm that, at present, we are unable to dispatch
Electronics and Photo, Home and Garden, PC / Videogame and Toy items
to addresses in the Republic of Ireland.

Sales of these products are temporarily restricted as we work to
comply with Irish recycling legislation. We hope to resolve this
issue soon but unfortunately we are unable, at this stage, to
provide a definite timescale.

We do value your custom and sincerely apologise for any
inconvenience this may cause.

super_furry

What have videogames got to do with the recycling charge?

nava

I replied with the same question on video games and also toys, no eply so far.

wayne040576

super_furry wrote:

What have videogames got to do with the recycling charge?

I think asking Amazon any more questions is a waste of time. They are only complying with a law. And Video games + toys do fall under this category along with a lot of other items. Here's a link to a document produced by musgraves. The tabe at the bottom lists all of the items that fall into this category. Games are listed under the "Toys, leisure and sports equipment" section.

http://www.musgrave.ie/mus_corp/WEEEComplianceForRetailers.pdf

The good news is that this is an EU directive so all EU member states have to follow suit or face charges. The UK are dragging their heels on it. I'm just wondering that if Amazon have to cancel shipments to Ireland, how long before other companies do the same? It's really only a matter of time until they get notified. I think Argos were fined last year already.

Mossy Monk

god damn ****ing European Union and its stupid ****ing recycling charge

but recycling is important i know but why cant amazon just add in the charge?

Laguna

I guess because it's because they're Amazon.co.uk and adding in the PRF charge would be a non standard procedure as their main customer base is UK citizens where the PRF doesn't exist.

If this ridiculous goods embargo situation calls for anything its that a genuine www.amazon.ie comes into existence, I'm sick of paying postage when ordering from Amazon (never less than £5) when Ireland is only across the water from the UK.