New BT Packages

kaizersoze

The new BT BB packages are now up on their website.
https://home.btireland.ie/echannel/res.portal?_nfpb=true&_pageLabel=res_products&residentialProducts_actionOverride=%2Fpageflows%2FresidentialContent%2Fproducts%2Fbroadband

dubmick

wireless modems aren't available until the 4th and they've no idea what type they are either. Good Stuff BT

Sponge Bob

There is also a full functional spec for their top secret super duper new ultra reliable billing system , linked Here . Thank God they went for reliability over bells and whistles

kaizersoze

dubmick wrote:

wireless modems aren't available until the 4th and they've no idea what type they are either. Good Stuff BT

Yeah. I asked them this morning and they said they didn't have the info yet. I presume by paying the €40 for wireless you will own it.
They'll probably stick with ZyXEL

i57dwun4yb1pt8

kaizersoze wrote:

The new BT BB packages are now up on their website.
https://home.btireland.ie/echannel/res.portal?_nfpb=true&_pageLabel=res_products&residentialProducts_actionOverride=%2Fpageflows%2FresidentialContent%2Fproducts%2Fbroadband

VAT included or NOT ????

doesnt mention it ??

kaizersoze

DaDumTish wrote:

VAT included or NOT ????

doesnt mention it ??

VAT included.

zuma

VAT included for the 1M/2M and 3M packages without a doubt as they are targeted at the home user.

1M BB for €35 a month...not bad!

John_Carrick

How may I help you John?
John: Hi, I Can get Talk Plus & Line Rental for €39 per month or Broadband option 2 with Line Rental for €40 per month. How much is Broadband option 2 Talk Plus Line rental per month?
Francis S: its €54.82 for €30 broadband, with line rental and Talk Plus
Francis S: per month
John: including vat?
Francis S: yup

kaizersoze wrote:

VAT included.

halenger

kaizersoze wrote:

Yeah. I asked them this morning and they said they didn't have the info yet. I presume by paying the €40 for wireless you will own it.
They'll probably stick with ZyXEL

ZyXEL 660 (or varient) so I've been told. Supposedly pretty good value too.

zuma

Are 660's ADSL2+ capable???

I think I read somewhere they were.

kaizersoze

zuma wrote:

Are 660's ADSL2+ capable???

I think I read somewhere they were.

Indeed they are.
http://www.zyxel.com/product/model.php?indexcate=1079416368&indexcate1=1021877946&indexFlagvalue=1021873638

halenger wrote:

Supposedly pretty good value too.

Provided you own them after paying €40 and they're not a total POS, €40 is excellent value.

-l-Z3k3-l-

i never used the modem i got off them.
using a Linksys instead

do you have to give back the modem when you quit the service do you know?

kaizersoze

-l-Z3k3-l- wrote:

i never used the modem i got off them.
using a Linksys instead

do you have to give back the modem when you quit the service do you know?

Yes

-l-Z3k3-l-

kaizersoze wrote:

Yes

well then i guess i don't have a spare modem to give to someone in ennis

=]

Duiske

zuma wrote:

VAT included for the 1M/2M and 3M packages without a doubt as they are targeted at the home user.

1M BB for €35 a month...not bad!

Not bad at all.....and thats including line rental. At this price, the broadband works out at about €11pm. This, along with a nice voip package would be a great set-up for most resi users. Things going in the right direction.

Just to add, Eircon's 1mb BB is going to be priced at €29.99. Adding in line rental, close to €55pm. Wobbery I say, pure wobbery !!!!!!!!

BendiBus

Are BT a bit shy about their best products? The front page is pushing €20pm broadband when they offer a much much better package. Even on the main broadband page, the package is almost invisible.

Do they not really want people to select their best offer? If so, then why bother offering it?

They really do run a rubbish website

Duiske

BendiBus wrote:

Are BT a bit shy about their best products? The front page is pushing €20pm broadband when they offer a much much better package. Even on the main broadband page, the package is almost invisible.

Do they not really want people to select their best offer? If so, then why bother offering it?

They really do run a rubbish website

Good point. Maybe they are trying to guide people to the higher price (more profitable) products. Can't see the €35(inc line rental) BB being particularly profitable for BT. Is it in the public domain how much Eircom charge BT for line rental ?
Sponge Bob ?

Sponge Bob

It is not seeing as the line they rent from eircom and charge out to you is €21 a month including vat .

John_Carrick

One point to note - when you sign up for a package incl line rental you have to switch your voice traffic to BT. This may be a loss leader to get your voice traffic.

Duiske_Lad wrote:

Good point. Maybe they are trying to guide people to the higher price (more profitable) products. Can't see the €35(inc line rental) BB being particularly profitable for BT. Is it in the public domain how much Eircom charge BT for line rental ?
Sponge Bob ?

jor el

-l-Z3k3-l- wrote:

do you have to give back the modem when you quit the service do you know?

It actually depends. When I signed up for BB+ last March (2Mb at the time), the T&Cs state that after 1 year, the modem is yours to keep. If you only sign up for normal BB (1Mb back then) then the modem is only yours on loan and must be returned on cancellation of the service.

This was listed in the FAQ that used to be on the IOL website, but that seems to be gone now. An email to BT asking whether you own the modem or not might be the best option. As far as I'm concerned, I own the two modems that BT gave me as both were given under BB+ connections and it stated in the terms that it would be mine after 12 months. They never asked for the first one back anyway and I'm still using it. The 2nd one is still in it's box.

Duiske

John_Carrick wrote:

One point to note - when you sign up for a package incl line rental you have to switch your voice traffic to BT. This may be a loss leader to get your voice traffic.

Ahh... Did not realise that. I was thinking along the lines of 35euro for BB + rental, then 10euro calls pack from someone like Euphony. Do you have to sign up to a BT calls pack, or are you just charged on a per call basis ?

Sponge_Bob wrote:

It is not seeing as the line they rent from eircom and charge out to you is €21 a month including vat .

Thanks Sponge Bob.

bk

Duiske_Lad wrote:

Ahh... Did not realise that. I was thinking along the lines of 35euro for BB + rental, then 10euro calls pack from someone like Euphony. Do you have to sign up to a BT calls pack, or are you just charged on a per call basis ?

You are charged per second as is normal for most companies. However you can also sign up for BT's Talk package (unlimited local and national calls at anytime) or you can use Blueface VoIP.

halenger

bk wrote:

You are charged per second as is normal for most companies. However you can also sign up for BT's Talk package (unlimited local and national calls at anytime) or you can use Blueface VoIP.

Assuming you make 15 euro per month of phone calls to the UK/Ireland you're better off with Blueface (14.99 per month unlimited calls yadda yadda). You can of course save 17c a month if you're happy with free local and national calls - 14.82 to add BT Talk Plus to the combined broadband/line rental dealio.

god's toy

Well I'm jumping ship to BT, lol just rang then to report a typo on a page when I got talking to a rep and 5 Min's later I'm agreeing Line+BB for €50 deal.

Don't want to be part of the 80% still stuck on Eircon no more I suppose.

i57dwun4yb1pt8

John_Carrick wrote:

How may I help you John?
John: Hi, I Can get Talk Plus & Line Rental for €39 per month or Broadband option 2 with Line Rental for €40 per month. How much is Broadband option 2 Talk Plus Line rental per month?
Francis S: its €54.82 for €30 broadband, with line rental and Talk Plus
Francis S: per month
John: including vat?
Francis S: yup

sorry ... dont get this ???

my borad band plus line rental is supposed to be 25 a month for first 3 months - i.e. 50 a month , it then moves to 40 a month eventually

but BT are adding vat on top in each bill , is this correct ?

kaizersoze

DaDumTish wrote:

sorry ... dont get this ???

my borad band plus line rental is supposed to be 25 a month for first 3 months - i.e. 50 a month , it then moves to 40 a month eventually

but BT are adding vat on top in each bill , is this correct ?

The €25 and €40 charges both include vat. For billing purposes the vat is calculated and shown separately but is only added to the bill once.

i57dwun4yb1pt8

looks like i have major billing problems with BT then ! jesus christ , can ANY company in this country do ANYTHING right ?

redman

I have had Esat broadband for a few years now and only last month moved my phone to them to save on costs.
After seeing the new set of packages and I rang to see about changing to the new lowest priced one. I'm not on contract but they won't lower me !

I have to disconnect and then reconnect and they made clear that they can disconnect me quickly but it make take weeks to reconnect me! Sounds to me like a scam.

Anyone else experience this?

Redman
(also their 1904 is crap, this morning they just weren't taking calls at all. And last night I got cut off holding after 18mins as the time passed 7:30 without speaking to anyone!!

Sarunas

halenger wrote:

ZyXEL 660 (or varient) so I've been told. Supposedly pretty good value too.

They're fairly decent. It hasnt given me any trouble in work.

sturgo

dubmick wrote:

wireless modems aren't available until the 4th and they've no idea what type they are either. Good Stuff BT

was onto them this morning. they reckon maybe early next month. i got the impression they have no idea whats happening.

still... better than eircom.

Merli

I ordered the new Esat BT 40 Euro inc line rental package last Thursday.
I'm a first time BB user with an existing Eircom phone service. I've also ordered the wireless option.
Can anyone give me a rough estimate of when I should be up and running?
Should I be thinking weeks or months?

Thanks for your help.

nicelives

Merli wrote:

I ordered the new Esat BT 40 Euro inc line rental package last Thursday.
I'm a first time BB user with an existing Eircom phone service. I've also ordered the wireless option.
Can anyone give me a rough estimate of when I should be up and running?
Should I be thinking weeks or months?

Thanks for your help.

I ordered the Talk and Surf package similar to your own two weeks ago, the modem arrived on Wednesday and I was up surfing on Saturday. The landline portion hasn't been transferred yet but should happen any second, sure that's the simple bit.

dubmick

Anybody get confirmation of what type of wireless modem it is on offer?

dubmick

**bump** for the above question

kaizersoze

dubmick wrote:

Anybody get confirmation of what type of wireless modem it is on offer?

I spoke to sales on the phone and she told me that they won't be available until March. She didn't know what make/model it was but she heard it was a Belkin:(. I think myself it will be a ZyXEL model but basically they don't know.

dubmick

I just ordered the 2meg package. Sales rep said the modem is a ZyXEL and they are in stock but only for first time customers and not upgrade customers. Bizarre

kaizersoze

dubmick wrote:

I just ordered the 2meg package. Sales rep said the modem is a ZyXEL and they are in stock but only for first time customers and not upgrade customers. Bizarre

Thats not what they said in their press release.

Wireless modem upgrade for new and existing customers for €40

https://home.btireland.ie/echannel/esat.portal?_nfpb=true&aboutUs_actionOverride=%2Fpageflows%2FaboutUs%2FdisplayPressRelease&aboutUscontentNode=%2Fechannel%2Fpressreleases%2Fstories%2Fenglishrelease%2F1-2006%2FmediaPRJan2006.html&aboutUsbreadCrumb=January+2006&_windowLabel=aboutUs

Mitch Connor

Hi, could anyone tell me what the current price of the 2meg option including line rental is? I currently have that option at home but i'm not sure what i am paying. I was simply wondering if i would be saving any money on the 2meg line now they have a 3 meg option.

kaizersoze

Tauren wrote:

Hi, could anyone tell me what the current price of the 2meg option including line rental is? I currently have that option at home but i'm not sure what i am paying. I was simply wondering if i would be saving any money on the 2meg line now they have a 3 meg option.

€40 incl. line rental

Mitch Connor

is that the price of the new 2meg option or the price the 2meg option has been for the last 6months? (both inclusive of line rental)

just want to be sure of what the price for the 2meg option has been for the last number of months - my parents have it in the house so i don't pay for it, just want to figure out if we should upgrade or stick with the 2meg line.

kaizersoze

Old prices:
1mb - €40
2mb - €50
New prices from Feb 1st:
1mb - €35
2mb - €40
3mb - €50
All incl. line rental

Mitch Connor

excellent, might upgrade to the 3 meg line so!

kaizersoze

Tauren wrote:

excellent, might upgrade to the 3 meg line so!

If you already had 2mb prior to Jan 24th and paying €50p/m, your line will already have been upgraded to 3mb. Check the speed on your modem.

Mitch Connor

kaizersoze wrote:

If you already had 2mb prior to Jan 24th and paying €50p/m, your line will already have been upgraded to 3mb. Check the speed on your modem.

what is a reliable way of testing the line speed?

I'll check it tomorrow when i get home.

kaizersoze

Tauren wrote:

what is a reliable way of testing the line speed?

I'll check it tomorrow when i get home.

Log into your modem and see what speed it's connected at.
You can do a speedtest here:
http://www.irishisptest.com/myspeed

Marathon_Man

Anyone know how existing BT customers can sign up for the bundled packages?

Currently with BT but trying to order via the web site requires Eircom account no and other rubbish.

Do I have to ring them?

ct5amr2ig1nfhp

I was onto BT yesterday. They're having problems with their online order form (what a surprise :rolleyes:)

Anyway, you'd best ring them.

ambrose :cool:

jor el

Marathon_Man wrote:

Anyone know how existing BT customers can sign up for the bundled packages?

Currently with BT but trying to order via the web site requires Eircom account no and other rubbish.

Do I have to ring them?

You can do it over the phone, this is what I did to get the line rental and calls switched to BT, I already had broadband. You'll still need your Eircom account number though as it's all linked back to that.

dubmick

two weeks on and BT have lost my order. No apologies, just a system problem.
I heard all the bad press about them here and just hoped I would be 'lucky'.
Has to be the worst customer service I've ever dealt with.

Kazujo

Are they automatically ubgrading existing customers? I signed up for the 1Mb package a few months back so I'm still paying €40 a month for phone+BB+Rental but the test speed test is putting me at 1Mb I thought I'd now have 2Mb?

parsi

dubmick wrote:

two weeks on and BT have lost my order. No apologies, just a system problem.
I heard all the bad press about them here and just hoped I would be 'lucky'.
Has to be the worst customer service I've ever dealt with.

Keep ringing them. They supposedly "lost" my broadband transfer form as well (sent in the same envelope as the phone form and yer man got a bit tetchy when I said that the postman hardly opened it and took it).

It took 3 calls over ten days for them to confirm that they had in fact got the form and were now just waiting for UTV...