etiquette, at the til

LegacyUser

as in, when you're purchasing something, cd, cupa tea, t-shirt etc...

i used to work in a shop, years ago, and if a customer was an unfriendly twat, and didn't say please or thank you, then they didn't get a thank you in return.

so, when i'm buying something, i always say please and thank you, manners dont cost nothing.

except for this gee bag on the tils in the canteen in work, she has this constant frown/dead stare thing going on. i've always said please and thanks, to which you receive your change and a look of contempt.

fcuk her.

michaelanthony

Say rudeness out loud next time

joejoem

It really pisses me off when you are nice to them, hand them the change, they then don't make eye contact and leave your change on the counter for you to pick up!!!!


You ignorant f*ckwit, I put the money in your hand, you can extend me the same courtesy.

The same applies to plastic bags, if I pay 15c for a bag don't just slop it up on the counter, put the stuff in the bag or at least start doing it and I will help. You jumped up little f*ck. Rant

Ozzy

That's terrible... why don't you slam the cash register shut on her fingers next time and then bite her nose off while she's still in shock? That will teach the bitch a lesson not to mess with you in future

Font22

take it easy there joejoem. working in a shop is hell. trust me i know.
one day last week a woman came to my checkout. i've seen her a few times and try to avoid serving her cause shes a witch.
anyways.........i started to help her pack her stuff and she promptly told me to stop, that there was a logical system and she thought a girl like me wud understand it (i thought putting detergents into a seperate bag from fruit was logical!!!) anyway, she left.
few minutes later she arrives back and skips 5 people to accuse me of making her forget the cards she had put in her bag and had forgotten to pay for. she said it was my fault for helping her pack!!!!!!!!!!!!!!
what the hell was that about?
i never put change on the counter, its so rude and theres nothing worse then when customers do it when its really busy and u spend about 5 mins looking like an idiot trying to pick up 1 cents!

Baldie

Font22 wrote:

i never put change on the counter, its so rude and theres nothing worse then when customers do it when its really busy and u spend about 5 mins looking like an idiot trying to pick up 1 cents!

I have to disagree with you there Font. I work in a pub and when im in the toilet, I never see people washing there hands afterwards. You expect people to put change into their hands when they don't have the manners to wash there hands after the toilet... On the counter will do just fine thank you very much....

joejoem

Sure I know font, I worked in a shop for a little over four years. I worked in bars for longer and I know you have to deal with incredibly mean people, insane people, smelly people etc.. but its your job at the end of the day. In my current job I have to deal with mean and insane people all the time, you need the patience of a saint, but you just have to grin and bear it, that the job!

joejoem

Baldie wrote:

I have to disagree with you there Font. I work in a pub and when im in the toilet, I never see people washing there hands afterwards. You expect people to put change into their hands when they don't have the manners to wash there hands after the toilet... On the counter will do just fine thank you very much....

But the money they gave you in the first place just touched their hands, they would have used the smae fingers they used to shake their know five minures before to select the note from their wallet, then rubbed it to ensure their is only one note there, the glasses that you are taking off the counter has their paw prints on it, the counter they were leaning on has the germs on it etc etc.....

Lord Nikon

Like when you let someone in front of you in the car, and they don't wave of put on the hazzards. Same thing really. Courtesy cost nothing, except for some people.

joejoem

neuromancer wrote:

Like when you let someone in front of you in the car, and they don't wave of put on the hazzards. Same thing really. Courtesy cost nothing, except for some people.

oooooooo that really gets me, its allways women, allways. It really ****ing gets me, If I am slowing down or stopping to let you out how hard is it for you to wave or even flick your fingers off the steering wheel to acknowlege it

Lord Nikon

joejoem wrote:

flick your fingers off the steering wheel to acknowlege it

I love doing this, all casual like. For that split second, i'm the king.

Angels

joejoem wrote:

oooooooo that really gets me, its allways women, allways. It really ****ing gets me, If I am slowing down or stopping to let you out how hard is it for you to wave or even flick your fingers off the steering wheel to acknowlege it

To be honest im one of the few women out there who acknowlegdes when someone leaves me out or stops to leave me go & i always give a wave & mouth 'Thank you'.

Back to the OP, there is a supermarket across from where i work & i go acroos there everyday for my lunch anyways since i've been going over there, there are a few women who work on the tills look like fcuking witches.

One day one of these particular woman snapped the money out of my hand when i went to pay for my stuff (ignorant biiiiitttccchhh), never said hi,bye,thanks??

Whats with these people these days, do employers like employing ignorant & rude fecking pigs like these people?????

Sherlock

My pet hate in Tescos is getting stuck behind women (and sorry but its always women) who don't bag their groceries as they're being checked through but wait until they've paid for them and then start packing. I got stuck behind one of these the other day and I was packed and off while she was still packing (after having carefully checked the bill first though!)

spunkymunky

Some people are just grumpy and moany and thats that. I find myself at the till hoping that the cashier will at least acknowledge me standing there, im am mostly disspointed, When someone is nice i most certainly reciprocate and do walk out of the shop much happier.
Dont really think theres anything i personally can do to make them smile but lets hope they do cheer up.

monkeyfudge

Angels wrote:

& i always give a wave & mouth 'Thank you'.

That could easily look like you were mouthing 'F*ck you!'

I like how in Easons most of the staff when they are giving you your change will hand you the paper money separately to the coins. I hate getting all my change scooped together along with the reciept and it makes it very easy to drop it all over the floor.. So well done Easons!

rubadub

Sherlock wrote:

My pet hate in Tescos is getting stuck behind women (and sorry but its always women) who don't bag their groceries as they're being checked through but wait until they've paid for them and then start packing.

Then they are told the cost, and its like "oh, jesus, you mean I have to actually pay, hold on a second luvvy", then the 10 minute root through the handbags and coat, then 20mins counting out the exact change only to find they don't have it and hand in a 50 anyway. AND THEN (maybe this only happens in my tescos) "I forgot to get a pack of smokes", the checkout person has to get up and go over to the information desk and get smokes from a dispenser thing. :mad: :mad: :mad:
Then out with last months receipts all 9437 of them to get an extra 14 points on the clubcard, half them so crumpled they have to type in the code since it wont scan.

Eoin

Sherlock wrote:

My pet hate in Tescos is getting stuck behind women (and sorry but its always women) who don't bag their groceries as they're being checked through but wait until they've paid for them and then start packing. I got stuck behind one of these the other day and I was packed and off while she was still packing (after having carefully checked the bill first though!)

It's much worse the other way around when they don't pay until everything is packed, leaving the person behind them and the cashier standing there like spare tools until they are done packing.

SprostonGreen

Angels wrote:

Whats with these people these days, do employers like employing ignorant & rude fecking pigs like these people?????

It would seem so, I cant stand the way most til staff, dont even look you in the eye, let alone, extend any kind of courtesy.

First in the line, when the revolution comes.:)

Atrocity

I paid for groceries costing 7 euro in 2 cent coins; that taught the little pri*k behind the counter not to be rude

**Timbuk2**

I absouloutley hate rude shopkeepers. In my local shop they are all nice though, have a wee chat with ya, say please and thank you. But when I go into the town I hate the way that some shopkeepers can be ignorant b*****ds.

FreeAnd..

My pet hate in Tescos is getting stuck behind women (and sorry but its always women) who don't bag their groceries as they're being checked through but wait until they've paid for them and then start packing. I got stuck behind one of these the other day and I was packed and off while she was still packing (after having carefully checked the bill first though!)

or when you bring a basket of groceries and ask for a plastic bag but the shop assistant decides to scan all the groceries first and then give you the bag. This p1sses me off no end. I dont know how many times I have had to ask for a bag repeatedly and how many times I have been stuck behind someone who waits until the end to ask for the bag..

solicitous

'Please' and 'thank you' are up there with 'Im sorry' or 'I love you'.
They cost nothing to say, and make the receiver feel good.

Why is it some people find it so hard to say them?

fletch

And why do women NEVER have their money ready....it's like they get a shock after all their items have been scanned in and they realise that they actually have to be paid for! :eek:

garred

Please and Thank You are the first two phrases I learn when I'm visiting a foreign country. You can get by with pointing at something and saying please.

thejovialhost

Atrocity wrote:

I paid for groceries costing 7 euro in 2 cent coins; that taught the little pri*k behind the counter not to be rude

LOL:D
Now theres a lesson!!

Malafus

"Thank you" should be a given at the till, for both customer and cashier.
I mean, for God's sake, even the self-checkouts at Tesco say "Thank you" when you're finished.

solicitous

Atrocity wrote:

I paid for groceries costing 7 euro in 2 cent coins; that taught the little pri*k behind the counter not to be rude

Admit it. what actually happened was, you hate the little p**ck anyway.
You were skint, and you had to raid the tin of bronze crap didnt you?
<I'm onnnny playin'>

Atrocity

He worked in the student shop in our accommodation. He was always reading a magazine when I went in and let out a big sigh everytime I approached the counter. He was so put out that customers kept interrupting his little breaks even though he only worked there 10 hours a week and got double time from the Student Centre. So I showed him who was boss, when I did it there was about ten girls watching and they were like "Oh he don't give a damn!". And all the fellas there were like "Oh, what a maverick! He don't play by the rules!"

mickymg2003

The women in the college canteen really really pi*s me off so much. You pick up a saussage roll and walk up to the til and they dont even have the decency to look at you. there heads facing the other way and one word leaves there mouth "eighty". you hand them your 80c and you dont even get a thank you. and thats why i steal milk from the canteen!!

:Keith:

And because nobody is watching you Micky.

rainbow kirby

Ah the days of rampant cake theft from Hilpers in UCD... those were the days
Well given that I spend far too much time on the wrong side of the till in work... there's a few things that grind my gears about customers!
- Parents who smash Little Jimmy's piggy bank to come shopping... therefore leaving me to deal with counting out 55 euro in very small change. Grr.
- Old ladies who practically demand discounts.
"How much is this?"
"30 euro"
"But you'll do it for me for 15, right?"
*sigh*
-Really stupid people in general... and rude people.
-People who want refunds first thing in the morning... this clears the drawer of change and makes life really fun for the next few hours.

rubadub

Atrocity wrote:

I paid for groceries costing 7 euro in 2 cent coins; that taught the little pri*k behind the counter not to be rude

Good idea, as long as you are not keeping other people waiting. I dont think they have to accept all those coins. I know with the old punt currency there were limits to what retailers had to accept, like say £5 in 10ps, £2 in 1ps. Not sure if there are limits now.

pbsuxok1znja4r

Yeah I work behind tills in a shop. Most customers are really nice, but there's always the odd one:

Me: "Hi, how are ya,"
Cstmr: "Bag" (murmured sulkily)
Me: "Pardon?"
Cstmr: "Can I've a bag?"

It just pisses me off when you go to the effort of greeting a customer and their reply is "gimme a bag", or sometime just "bag". ****.


Or people that come in to the shop and talk to me as if I'm the owner and I should A) care, and do something about what's wrong with the shop:

Cstmr: "That fridge down there reads 6 degrees"
Me: "Okay."
Cstmr: "It's supposed to be 4."
Me: "Alright so, I'll let the boss know"
Cstmr: "It's ridiculous, like, to be honest wit ye. It's gone beyond a joke."
Me: "....."

But, like I said, most customers are dead on.

Siogfinsceal

glad im not the only one that thi sannoys. I used to work in a shop. a mace. My boss was lovely and the rule was simple - we woul dbe well paid if we worked quickly and had a nice attitude - simple as!. In the last week Ive walked out of my local shop twice because there was 4 people in the queue and i know that means a 20 minute wait - shameful. Its not rocket science, its a p*ss easy job so it wrecks my head to see a surly young fella there taking his sweet time and refusing to actually put something in a bag or make any conversation- If I ever worked that slowly I would have been fired on the spot. Went into my old workplace recently and was pleased to see that the staff are still friendly and make a real effort - such a difference.

foggy

scouser.tommy wrote:

Yeah I work behind tills in a shop. Most customers are really nice, but there's always the odd one:

Me: "Hi, how are ya,"
Cstmr: "Bag" (murmured sulkily)
Me: "Pardon?"
Cstmr: "Can I've a bag?"

make it worse, point out their grammer errors. It should be 'may i have a bag' not 'can i'.
that will make them even happier for the next person they talk to.

Keyzer

Shop accross the road from me, the bloke who owns is is an asswipe.
When I ask for 20 smokes he practically flings them across the counter.
One day, he flinged them and the landed on the ground, I lost my rag and fcuked the change at him... He starts ranting and I say I wouldn't have thrown the money at you if you hadn't thrown the smokes at me you ignorant pig...

Baldie

fletch wrote:

And why do women NEVER have their money ready....it's like they get a shock after all their items have been scanned in and they realise that they actually have to be paid for! :eek:

Or when they've ordered a round of drinks that comes to about €15, they're holding a €50 in their hand and look at you to say, how much??!!! I hate that!! :mad: You have a fcukin €50 in your hand, you have more then enough there!!!!!!!!! You have to go to the till then to tot it u when there's 200 more customers roaring at you for drink!!

Siogfinsceal

worst ive ever experienced was recently trying to use those new 'self service' tils at tesco. There was an employee wavering around them supposed to be helping us to use them. She came over as me and me and a mate were having trouble getting it to scan fruit. She had a big scowl on her face and my mate trying to be polite said 'wow these things are amazing they must make life easier'. She barked back 'no they are worse cos i have to stand here cos stupid customers like you cant work them'. We were then also informed that there was no bags so we had to carry armfuls iof shopping out. I was so so stunned by her attitude - rudest I have ever encountered

monkeyfudge

solicitous wrote:

'Please' and 'thank you' are up there with 'Im sorry' or 'I love you'.

Are those phrases interchangeable?

I kind of like the idea of saying 'I love you!' to someone who has just handed me my change.

skibum

Try working in a pub this time of the year, the other 11 months I can deal with (most of the time), but all the holly & ivy drinkers are prize @rseholes.
Ordering wrong drinks and flatly denying it when you serve what they asked for.
clicking their fingers to get your attention (it works, I make sure i serve everybody else )
After serving the drink they ordered, having to wait for them to stop talking on the phone, or doing their crossword, they know you are there but are in no rush to pay (BIG rush to get their order in though) I usually just take the pint back, that snaps them out of their coma.
Not knowing what they are drinking, "bottle of red chardonnay",
Pulling out a fist full of change "take it out of that" then checking how much you have taken....
Flicking the money on the counter at you
Good one yesterday, 4 guys came in, just off the HSS from Holyhead, one comes up to the counter, asks for a pint of guinness for himself and proceeds to ask the next guy, "another guinness", asked the third guy "another pint" etc, so I say right 4 pints of guinness, he goes "no, no it's a pint of guinness, a pint of guinness, a pint of guinness and an another pint of guinness!!"
He was deadly serious, not taking the p!ss. Gave the lads at the counter some thing to talk about.
Paying for "a" drink on their credit card, doing this a few times during the night, then getting very pissed off when asked if they would like to get cash back to save them the hassel

Siogfinsceal

skibum would you not get great tips working in a pub this time of year?

skibum

Siogfinsceal wrote:

skibum would you not get great tips working in a pub this time of year?

The floor staff get pretty good tips, bar staff not so good. You do get a few regulars that tell you to take for a drink for yourself

Siogfinsceal

ah ok that makes sense. never worked in a bar , always wanted to but i think it seems to be some rule that as a teenager you end up workign in a bar or a shop but not both!

Mina Loy

Font22 wrote:

take it easy there joejoem. working in a shop is hell. trust me i know.
one day last week a woman came to my checkout. i've seen her a few times and try to avoid serving her cause shes a witch.
anyways.........i started to help her pack her stuff and she promptly told me to stop, that there was a logical system and she thought a girl like me wud understand it (i thought putting detergents into a seperate bag from fruit was logical!!!) anyway, she left.
few minutes later she arrives back and skips 5 people to accuse me of making her forget the cards she had put in her bag and had forgotten to pay for. she said it was my fault for helping her pack!!!!!!!!!!!!!!
what the hell was that about?
i never put change on the counter, its so rude and theres nothing worse then when customers do it when its really busy and u spend about 5 mins looking like an idiot trying to pick up 1 cents!

I know how you feel. I work in a deli..people are obsessed with ham. They think every single slice that is on top of a pile is either poisoned on purpose by us (because weve nothing better to do than try and kill strangers) or completely gone off. Even when THEYVE JUST SEEN ME CUT IT FRESH! I have fantasies about walking out behind the counter to the next fucvking old biddy who pisses me off and beating the bejesus out of her just to get the stress out.
Theres people who make me cut up fillets of beef to the exact way they want it too..then go 'oh no its so fatty nevermind i dont want it now' THEN WALK OFF! i GET IN sh*&(& for that off my boss! And then theres people who think picking up fish at the fish counter with their bare hands is ALRIGHT. I say 'now you've mauled that you'll have to take it' (i wish, only in my dreams) Then i have to throw it out and i get in **** again. THEN THERES PEOPLE WHO PUT THEIR GREASY FNNNN HANDS ALL OVER THE GLASS WHEN YOUVE JUST CLEANED IT IN FRONT OF THEM..AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

/end rant

Gazza22

Yeah i hate those ignorant people! It does piss me off when you are nice to them and then next thing you get your change slammed down on the counter and then they just look away!

Last experience i had of it was in paris last month, it happened like 3 times in the same supermarket...do shops deliberately go out of their way to employ rude people?

stp wrote:

except for this gee bag on the tils in the canteen in work

stp, That etiquette is damn right disgraceful!

Siogfinsceal

mina loy you have me in stitches i too used to work on a deli and had the ham torture!! Even worse there were some old b*tches who used to make me cut them fresh ham cos the stuff already out is obv gone off but when i cut the fresh ham they didnt want the first slice - for the same reason arrrrrrghgghgh!

Baldie

skibum wrote:

Try working in a pub this time of the year, the other 11 months I can deal with (most of the time), but all the holly & ivy drinkers are prize @rseholes.
Ordering wrong drinks and flatly denying it when you serve what they asked for.
clicking their fingers to get your attention (it works, I make sure i serve everybody else )
After serving the drink they ordered, having to wait for them to stop talking on the phone, or doing their crossword, they know you are there but are in no rush to pay (BIG rush to get their order in though) I usually just take the pint back, that snaps them out of their coma.
Not knowing what they are drinking, "bottle of red chardonnay",
Pulling out a fist full of change "take it out of that" then checking how much you have taken....
Flicking the money on the counter at you
Good one yesterday, 4 guys came in, just off the HSS from Holyhead, one comes up to the counter, asks for a pint of guinness for himself and proceeds to ask the next guy, "another guinness", asked the third guy "another pint" etc, so I say right 4 pints of guinness, he goes "no, no it's a pint of guinness, a pint of guinness, a pint of guinness and an another pint of guinness!!"
He was deadly serious, not taking the p!ss. Gave the lads at the counter some thing to talk about.
Paying for "a" drink on their credit card, doing this a few times during the night, then getting very pissed off when asked if they would like to get cash back to save them the hassel

So it doesn't just happen to me!!!! Thank god!!!!

Since I've started work in the pub, when I go drinking I have my order ready, my money ready, and i always order the guinness FIRST!!!!!! Not after everything else is pulled!!!! "I'll have a 10 heineken, 5 bud, 17 vodkas, 12 bacardis and oh ya 1 pint of guinness....."

_Kaiser_

neuromancer wrote:

Like when you let someone in front of you in the car, and they don't wave of put on the hazzards. Same thing really. Courtesy cost nothing, except for some people.

I'll always wave or flash the hazards when someone let's me in/out. Doesn't cost me anything and common manners I think.

Likewise, I'll let people in if it's a busy road and there's a red light ahead or my lane is moving slowly and it's safe to do so (I do the subtle wave the hand thing too Neuromancer ). Occasionally you'll get an ignorant tosser behind you who'll INSTANTLY start beeping/flashing (cause like those 5 seconds are gonna make all the difference :rolleyes:)

Siogfinsceal

the worst is if your at a busy junction and finally see a spot to pull out and the git starts to speed up. cannot for the life of me understand that!! worst is when they are already speeding in the first place

DonkeyStyle \o/

monkeyfudge wrote:

I hate getting all my change scooped together along with the reciept and it makes it very easy to drop it all over the floor.. So well done Easons!

Aaah yeah, I hate that too... a reciept, a 10 euro note, and 1.94c in coins all stacked ontop of eachother... am I supposed to stand there holding up the que while I seperate them? No, so I end up rolling it into a reciept-note-change-ball and putting it in my pocket. :mad:
This leads to the always embaressing - "think I'm gonna pull out a tenner but instead pull out a reciept to pay for my next purchase" situation... fumbling for cash at the checkout isn't fun tbh.

More annoying than lack of plz/thx/lol from the cashier, is the over-friendly cashier that spends an eternity chatting to the random customer infront of you... I was in Peats a few days ago, waiting in line forever while customers and cashiers chat endlessly... they seriously need an express line at Peats for people who only need 60 seconds or less of the cashiers time. :rolleyes:

tbh though, if people working in shops can get away with spending their whole day chatting to their co-workers even while serving customers then fair play to them, it's a shít job, and if I can make it more tolerable by not demanding false pleasantries from them, then it's all good.
I wouldn't be rude enough to interrupt their (probably) interesting conversation with a please or thank you... it's just good manners. :v:

Sangre

Baldie wrote:

Or when they've ordered a round of drinks that comes to about €15, they're holding a €50 in their hand and look at you to say, how much??!!! I hate that!! :mad: You have a fcukin €50 in your hand, you have more then enough there!!!!!!!!! You have to go to the till then to tot it u when there's 200 more customers roaring at you for drink!!

Maybe, just maybe its to find out if they get the right change or if in fact they could use their €20?
Or maybe if its too expensive they can refuse it.

Seriously...don't be an idiot. Its a perfectly reasonable request. If you're too busy get more staff.