Connecting Flights & Ryanair

jonny68

Just a word of caution to travellers who fly Ryanair to anywhere,its not advisable to have a conencting flight that day unless its much later that nite and its always possible that you will miss it,knowing how pathetic this airline are for fcuk ups seriously could write a mini book about the amount
of **** ive had with these ****ers,last Saturday my flight to Gatwick was delayed 5 hours,no real reason given/muffled announcements that nobody could really understand,its just as well i didnt need to be where i had to go on a hury but i felt so sorry for some people especially the couple who were going on holiday to Canada and had missed their flight,also the couple who were going to Cuba (i dont know if they actually made their flight but they had literally 20 mins to get from Gatwick South Terminal to the North to catch their flight so i doubt it)of course all of this is irrelevent to
(Europe`s NO 1 low fares airline) who continue to bleed customers dry and provide a sub standard service,as long as ****ing Michael O Leary continues to rake in the millions he couldnt give a flying fcuk about the normal punter who has to fly his excuse for an airline,i personally have had enough,im just gonna pay the extra few quid and the extra travelling and fly to Heathrow or LCY with another airline,there is only so much of Ryanair one can take...... :mad:

por

jonny68 wrote:

i personally have had enough,im just gonna pay the extra few quid and the extra travelling and fly to Heathrow or LCY with another airline,there is only so much of Ryanair one can take...... :mad:

Well good for you, personally I would never rely on Ryanair if I had to get a connecting flight. That being said I traveled to Paris with them a few weeks ago and they were 10mins early arriving in Paris and 20min early arriving in Dublin on the return leg.

RuggieBear

they do state that they are a point to point airline and tell people not to use them for connecting flights.....

But i know where you are coming from...i've been regularly delayed by the bastards.....

BuffyBot

they do state that they are a point to point airline and tell people not to use them for connecting flights.....

Lordy, I thought every man and his dog knew this by now..apparently not..

jonny68

True enough,although the people id spoken to who were not Irish and had never flown with them before were not to know this,they found out the hard way when they missed their flight to Toronto,ive flown with them before and they have arrived a few minutes on schedule which is all very good they always make a point in telling you that as well,they dont tell you much however when there are delays,fcuk them,ill pay the extra to a proper airline like BMI or Aer Lingus for the peace of mind..........

RuggieBear wrote:

they do state that they are a point to point airline and tell people not to use them for connecting flights.....

But i know where you are coming from...i've been regularly delayed by the bastards.....

Zaltais

Also what a lot of people don't know is that booking a proper connecting flight (i.e. a flight that goes from Dublin to Toronto with a stop in London as opposed to a flight from Dublin to London and another one from London to Toronto), if your outbound connection to London is delayed and you miss your connection the carrier is obliged to facilitate you on a later flight.

Also the times between 'proper' connections (aka. married segments) are regualted by IATA, and as such are gauranteed do-able, as opposed to someone booking their flight going, 'ehhhm, do you think an hour in Gatwick will be enough Dave?' When the minimum connecting time in Gatwick is 1hr 30mins under IATA regulations - for the simple reason that the domestic and international terminals are about 20 miles apart (exaggeration, but they may as well be).

Third_Echelon

por wrote:

Well good for you, personally I would never rely on Ryanair if I had to get a connecting flight. That being said I traveled to Paris with them a few weeks ago and they were 10mins early arriving in Paris and 20min early arriving in Dublin on the return leg.

dont they over-estimate the flight times though so they can make up time etc if they leave late? I heard this somewhere...

its amazing for such a sh1t airline they always arrive on time...

RuggieBear

Third_Echelon wrote:

dont they over-estimate the flight times though so they can make up time etc if they leave late? I heard this somewhere...

its amazing for such a sh1t airline they always arrive on time...

big time....i'm over to liverpool every month with them....tis a 25min flight but they say it takes 45mins. So even leaving 20mins late they'll arrive on time! They used to say it took an hour.... :eek:

eth0_

Third_Echelon wrote:

dont they over-estimate the flight times though so they can make up time etc if they leave late? I heard this somewhere...
.

Yes, Ryanair are notorious for doing this, i'm amazed they're allowed get away with it. I flew to Edinburgh with them about a month ago and the estimated flight time was nearly an hour, but it took just over half an hour.

I'm really sick of them now too. The last few times i've flown with them i've had delays of 2-4 hours. I know they're low fares but they really do take the piss sometimes.

Eurorunner

but i felt so sorry for some people especially the couple who were going on holiday to Canada and had missed their flight,also the couple who were going to Cuba

Only a fool would line up a long haul connecting flight after a Ryanair flight. Ryanair have made this blatantly clear and everyone knows it - you plan on taking connecting flights at your own risk.

I flew to Edinburgh with them about a month ago and the estimated flight time was nearly an hour, but it took just over half an hour.

Complain when there late...and now complain when they're early.....and considering the fact that you are 'sick of them', can we take it that you wont be travelling with them ever again??

You get what you pay for. Others have posted in times past that they wouldnt use ryanair again and dont - and i can respect and understand that. However, there are many who fly Ryanair and expect more than their €50 worth, whinge and moan - but yet they will be flying Ryanair next time. EVERYONE knows the pitfalls of flying with them at this stage...whether its being delayed, stranded or their minimal baggage allowance.

If we all were of greater means, none of us would be flying ryanair...

Padraig Mor

Look at the terms and conditions of your ticket. It clearly states the point to point policy and that Ryanair take no reponsiblity for connections. Missed your connection? Tough **** - should have read the small print. Next time fork out that bit extra for a proper connection and stop complaining about an airline who are directly responsible for the plummeting airfares of the last decade. Some people are never happy.

P.S. Other airlines (Aer Lingus included) do that 'overestimating' the flight time thing too.

Gurgle

eth0_ wrote:

Yes, Ryanair are notorious for doing this, i'm amazed they're allowed get away with it. I flew to Edinburgh with them about a month ago and the estimated flight time was nearly an hour, but it took just over half an hour.

Yes, the cheek of them, offering a time-table with time to spare so that they can actually meet the arrival times.

Why can't they follow the rules like all the other airlines and tell you an arrival time that will be exactly right when everything is perfect and which they can miss abysmally on the 364 days a year when everything isn't perfect.

Next thing you know, the nasty nasty people will start charging €8 for a toasted ham & cheese roll instead of including an extra €100 on the price of your fare to pay for it whether you want it or not.

por

jonny68 wrote:

True enough,although the people id spoken to who were not Irish and had never flown with them before were not to know this,

Where were they from 'jonny68', I see from Ryanair.com that the site is localised in the following langs. Deutsch, Svenska, Norsk, Dansk, Suomi, Italiano, Castellano, Catalá, Français, Dutch, Latviešu, Русский, Portuguese, English

I am sick of people compalining about Ryanair, if you do not like them or their service fly another airline. I am quite happy to take them on point to point flights at very good fares that I book in advance.

sanncoo

Third_Echelon wrote:

dont they over-estimate the flight times though so they can make up time etc if they leave late? I heard this somewhere...

its amazing for such a sh1t airline they always arrive on time...

They do overestimate the time so that passengers are 'delighted' when the arrive 10 mins ahead of schedule......

I know someone who works in SNN airport and I've been told that Ryanair have been fined more times than any other airline for speeding on the runway while taxiiing to their takeoff and landing areas. They do it to save time..

jonny68

Hey Por do yoo work for Ryanair or something sounds like it the way your going on?Im presuming you`ve never had any problems with them eh,i bet you a pound to a penny if you had the **** ive had over the years with them your attitude towards them would be completly different,Easyjet are similar to Ryanair how come ive NEVER had any problems at all with them then eh?i have flown over 12 airlines,and Ryanair rank as the worst by a country mile,no other airline comes close..rant over............. :eek:

Eurorunner

jonny68 wrote:

Hey Por do yoo work for Ryanair or something sounds like it the way your going on?Im presuming you`ve never had any problems with them eh,i bet you a pound to a penny if you had the **** ive had over the years with them your attitude towards them would be completly different,Easyjet are similar to Ryanair how come ive NEVER had any problems at all with them then eh?i have flown over 12 airlines,and Ryanair rank as the worst by a country mile,no other airline comes close..rant over............. :eek:

Point proven. So this is how it is with you lot.
1. You think ryanair are shíte.
2. Even though you think they are shíte, you complain about the problems youve ' had over the years with them'.

You continue to use a service that you are convinced represents poor value for money....why is that?

jonny68

Because i fly regulary to Gatwick Airport and they are really the only airline that fly there regulary apart from BA who are streets ahead of Ryanair but unfortunately i cannot afford their prices...last Saturday was the straw that broke the camels back and i will in future fly to Heathrow or LCY it might cost me a bit more,and will add and extra hour or so onto my onward journey but enough is enough,i hope that answers your question....... :rolleyes:

Eurorunner wrote:

Point proven. So this is how it is with you lot.
1. You think ryanair are shíte.
2. Even though you think they are shíte, you complain about the problems youve ' had over the years with them'.

You continue to use a service that you are convinced represents poor value for money....why is that?

Gurgle

jonny68 wrote:

BA who are streets ahead of Ryanair but unfortunately i cannot afford their prices

So your complaint is that they are the only company providing the service you need at a price you can afford ?

Does it ever cross your mind that you may be expecting too much ?

You fly Ryanair, you pay bus fare, you get a flying bus. The experience is similar to Bus Eireann. The plane flies when its ready. It gets there when it gets there. No, there is no free food.

You want better, pay more.

por

jonny68 wrote:

Hey Por do yoo work for Ryanair or something sounds like it the way your going on?:

Was kinda expecting a line like that.
No I don't work for Ryanair.

jonny68 wrote:

Im presuming you`ve never had any problems with them eh,i bet you a pound to a penny if you had the **** ive had over the years with them your attitude towards them would be completly different,:

Have been delayed a few times, but nothing major

jonny68 wrote:

Easyjet are similar to Ryanair how come ive NEVER had any problems at all with them then eh?

Never flown Easyjet

My expectations with Ryanair are low. I only fly Ryanair if the price (including the price of getting from the airport to the final location) is a good deal cheaper than other carriers flying direct to my destination. And also if Ryanair are flying direct to a location that other do not (e.g. Shannon - Paris).

People love to rant about Ryanair and how they do things, but look at what they have done to bring down air fares. And now all we need is a 2nd terminal at Dublin to accommodate them and other carriers.

Eurorunner

they are really the only airline that fly there regulary apart from BA who are streets ahead of Ryanair but unfortunately i cannot afford their prices..

Decide what it is you want and be happy with it.

De Hipster

What sticks in my throat about Ryanair is the fact that they seem to treat customers with contempt.

I have had several unfortunate incidents when travelling with Ryanair from lost & damaged luggage to being stranded for 8hours with little by way of explaination or information.

Anytime I complained, politely - I might add, I've been treated with an attitude that as much as says 'if you're going to buy cheap flights with us, what do you expect...cheapo!', that DOES NOT constitute customer service, therefore I now fly easyjet from Belfast to get to my UK destinations.

Eurorunner

Well, at least your not a hypocrite. I have never flown easyjet but maybe i will get the opportunity once their irish flights start..

Other than being charged for excess baggage, i have never had problems with ryanair - although i know by the law of averages, that someday something will go wrong. In the meantime, i look forward to my 21 euro return all in , flight to brussels next week.

penexpers

jonny68 wrote:

Because i fly regulary to Gatwick Airport and they are really the only airline that fly there regulary apart from BA who are streets ahead of Ryanair but unfortunately i cannot afford their prices...last Saturday was the straw that broke the camels back and i will in future fly to Heathrow or LCY it might cost me a bit more,and will add and extra hour or so onto my onward journey but enough is enough,i hope that answers your question....... :rolleyes:

It might come as a shock but other airlines are late and treat you badly these days as well. I had a total nightmare experience with Aer Lingus before, well worse than anything that happened with Ryanir. This despite paying the "premium" to fly with them.

jonny68

Well im glad you havent had the misfortune of anything going with them...€21 to Brussels,thats surely not including taxes,etc right??

Eurorunner wrote:

Well, at least your not a hypocrite. I have never flown easyjet but maybe i will get the opportunity once their irish flights start..

Other than being charged for excess baggage, i have never had problems with ryanair - although i know by the law of averages, that someday something will go wrong. In the meantime, i look forward to my 21 euro return all in , flight to brussels next week.

penexpers

De Hipster wrote:

What sticks in my throat about Ryanair is the fact that they seem to treat customers with contempt.

I have had several unfortunate incidents when travelling with Ryanair from lost & damaged luggage to being stranded for 8hours with little by way of explaination or information.

Anytime I complained, politely - I might add, I've been treated with an attitude that as much as says 'if you're going to buy cheap flights with us, what do you expect...cheapo!', that DOES NOT constitute customer service, therefore I now fly easyjet from Belfast to get to my UK destinations.

What do you expect?

jonny68

A far better service than the one they currently provide..just because they are a low cost carrier doesnt mean they have to provide a sub standard service....

penexpers wrote:

What do you expect?

jonny68

Im fully aware that other airlines can have delays,etc,no airline can be exempt from critism,however having flown a number of various airlines i can safely say that none of them are as remotely bad as Ryanair for delays and especially customer service...........

penexpers wrote:

It might come as a shock but other airlines are late and treat you badly these days as well. I had a total nightmare experience with Aer Lingus before, well worse than anything that happened with Ryanir. This despite paying the "premium" to fly with them.

penexpers

jonny68 wrote:

Im fully aware that other airlines can have delays,etc,no airline can be exempt from critism,however having flown a number of various airlines i can safely say that none of them are as remotely bad as Ryanair for delays and especially customer service...........

My Aer Lingus story:

Flight from Bologna Forli to Dublin. The weather was so hot in Bologna (!) that the plane couldn't take on enough fuel for the whole journey. (note that Ryanair planes were taking off with no such problems, it was Aer Lingus' fault for operating an aircraft that was too large for the length of the runway). So after the flight was boarded we had to sit for an hour on the tarmac. Eventually we take off. Land at Lyon to take on more fuel. Sit on the tarmac while not being allowed off the aircraft for two more hours. Evetually arrive in Dublin four hours late. Added to the fact the staff were extremely rude and there was no food on the flight, it was easily the worst experience I've had.

penexpers

jonny68 wrote:

A far better service than the one they currently provide..just because they are a low cost carrier doesnt mean they have to provide a sub standard service....

How are they providing a sub standard service? They get you there mostly on time (according to the CAA, they are the most punctual airline), for alot less than what most other airlines charge. Some of their staff may not be the best but what difference does that really make in the grand scheme of things?

Eurorunner

Well im glad you havent had the misfortune of anything going with them...€21 to Brussels,thats surely not including taxes,etc right??

Yes, thats inclusive of taxes, and all other charges. Furthermore, i lost my flight confirmation due to my hard drive crashing - was expecting to be put on hold for half an hour and have hassle in order to get the booking details off them. I rang their regular dublin no. (not the heavy charge/minute no.), got straight through without even hearing any of that 'your call is important to us but all support staff are busy' bull**** - all sorted out in a minute.


Apart from this trip, ryanair have made the following possible for me over the last couple of years:

numerous flights frankfurt -> shannon
Once i booked tickets for myself and two friends for 50 euro inclusive - then booked the discounted hertz deal for feck all...
Otherwise, trips to brussels, london and milan.

NONE of these would have been affordable to me without the existance of ryanair - and this example is probably the experience of thousands of others.

jonny68

Frankly i find that utterly amazing that you have got it for that price,i was under the impression that before you even booked a flight the taxes,etc were a minimum of €40..i once booked a flightto Glasgow Prestwick SIX months in advance and it came to €43 which is a good price no doubt,but €40 or so of that were actually taxes and charges,in fact every flight (that i can remember) no matter how cheap or how expensive always seems to have more or less the same amount in taxes and charges,so im astonished to see you`ve got a return flight to Frankfurt @ €21 all in,im utterly amazed in fact,the taxes alone have got to come to more than that..you might have had no problems with Ryanair over the years,but some of us have had nothing BUT problems,and as i said i have had enough,and will fly with BMI/City Jet or Aer Longus in future........

jonny68

Thats not good at all..as i said NO airline should be exempt from critisism and just because i personally have not had any really bad experiences with Aer Lingus does not mean they havent fcuked up on numerous occasions and for that they should be critisised,its just as pity that some people on here have their head in the sand when it comes to airlines,Ryanair in particular,i post a message crtisising them and certain people come on here and defend them to the hilt..you`d wonder if they are on Micheal O Learys payroll or not,all part of the Ryanair Propoganda machine..Europes low fares airline (but in reality we dont really give a flying fcuk about the customer) :eek:

penexpers wrote:

My Aer Lingus story:

Flight from Bologna Forli to Dublin. The weather was so hot in Bologna (!) that the plane couldn't take on enough fuel for the whole journey. (note that Ryanair planes were taking off with no such problems, it was Aer Lingus' fault for operating an aircraft that was too large for the length of the runway). So after the flight was boarded we had to sit for an hour on the tarmac. Eventually we take off. Land at Lyon to take on more fuel. Sit on the tarmac while not being allowed off the aircraft for two more hours. Evetually arrive in Dublin four hours late. Added to the fact the staff were extremely rude and there was no food on the flight, it was easily the worst experience I've had.

por

jonny68 wrote:

Frankly i find that utterly amazing that you have got it for that price,i was under the impression that before you even booked a flight the taxes,etc were a minimum of €40..i once booked a flightto Glasgow Prestwick SIX months in advance and it came to €43 which is a good price no doubt,but €40 or so of that were actually taxes and charges,in fact every flight (that i can remember) no matter how cheap or how expensive always seems to have more or less the same amount in taxes and charges,so im astonished to see you`ve got a return flight to Frankfurt @ €21 all in,im utterly amazed in fact,the taxes alone have got to come to more than that

Wow jonny68, what do you want Eurorunner to do, send you a copy of this flight deatils.

And what relavance does a flight to Prestwick and the charges paid there have to do with a flight to Brussells, all airports have different landing charges\taxes.
Just as an experiment I picked 2 random dates in Jan. '05 for Shannon - Brussels return, I used the 'Next Day' button until I found the cheapest fares and here is what I got , only €4 more than Eurorunner paid, and taxes etc totaling €15.56,

Going Out (Web fare)
1 @ 4.99 EUR 4.99 EUR
Taxes, Fees & Charges
details 3.28 EUR


Coming Back (Web fare)
1 @ 4.99 EUR 4.99 EUR
Taxes, Fees & Charges
details 12.28 EUR



Total Cost of Flight
excluding handling fee (if applicable)
click here for new information
on handling fees
25.54 EUR

jonny68

well thank you Por for going to the trouble to point that out to me :rolleyes: i actually wasnt aware that different airports had different landing charges,in this instance ill commend Ryanair (just so you dont think im totally anti Ryanair)for this low fare,but the facts remain that overall their customer service is terrible....

por wrote:

Wow jonny68, what do you want Eurorunner to do, send you a copy of this flight deatils.

And what relavance does a flight to Prestwick and the charges paid there have to do with a flight to Brussells, all airports have different landing charges\taxes.
Just as an experiment I picked 2 random dates in Jan. '05 for Shannon - Brussels return, I used the 'Next Day' button until I found the cheapest fares and here is what I got , only €4 more than Eurorunner paid, and taxes etc totaling €15.56,

Going Out (Web fare)
1 @ 4.99 EUR 4.99 EUR
Taxes, Fees & Charges
details 3.28 EUR


Coming Back (Web fare)
1 @ 4.99 EUR 4.99 EUR
Taxes, Fees & Charges
details 12.28 EUR



Total Cost of Flight
excluding handling fee (if applicable)
click here for new information
on handling fees
25.54 EUR

Jivin Turkey

When you are flying to mainland Europe, for less than it costs and less travel time to get from town home in a taxi (for me anyway), you really shouldnt be expecting too much "customer service".

Ryanair have been almost solely responsible for the crash in short haul airprices. Even if you hate them you should thank them that now it is affordable to fly to the UK/Europe with ANY airline.

Do you think Aer Lingus would be charging €20 each way to London if it werent for Ryanair?

A Dub in Glasgo

Ryanair have opened up air travel for a hell of a lot of people. When I first moved to Glasgow, Aer Lingus were charging an averge fare of £200 sterling for a return Glasgow - Dublin flight. Now the average for me is £75 return. Ryanair were the cause of this.

Every airline will have delays and every airline will have times when their CS is terrible. I have been delayed with Aer Lingus, Ryanair, Easyjet, British Airways, British Midland, Go, British European, KLM, Lufthansa, Sabena and Air France.

We were delayed 10 hours at Glasgow Airport when flying with Aer Lingus last year. Apparantly Dublin Airport was shut down and there was no flights moving. Aer Lingus did not have anyone to let us know what was happening and we were left to our own devices. I will still fly with Aer Lingus if they are competitive just the same way I will use Ryanair (Aer Lingus also have 1 hour in their timetable for Dublin - Glasgow!).

Eurorunner

@johnny: taxes n' charges for flights IRL ->UK seem to be a lot higher than brussels/paris.
Hence, the 21 euro flight. Now what level of customer service do you think it is reasonable to expect for a 21 euro flight from a Commercial company?
Bearing in mind that
a. Getting to the airports going to cost more.
b. Parking at the airports going to cost the same.


And as i have pointed out in the past, even for those who hate ryanair and dont fly with them, you have still benefited from their existance as all the 'frills' airlines have been forced to cut their prices.

Is it fair to say then johnny that you wont be taking any more ryanair flights given your disgust for them?

jonny68

Every company regardless of how big or small they are should unsure that customer service be an absolute priority,last Saturday this was non existent when we were delayed,the girl at the Ryanair desk looked tired and disinterested,and gave out false information,first the flight was supposed to take off @ 10am,then it was 11am,then there was some other "unknown" problem that had occured,then we were told 12.30,finally we managed to get off the ground,it was extremly infuriating that there was no one on hand to give some straight answers,also we were moved from different boarding gates 4 fcuking times, Just to add that my flight wasnt cheap either,in fact it cost me €146 so in my book ive every fcuking right to be annoyed at this farce,if their customer service was of a decent standard i wouldnt even mind as much..all people wanted was some straight answers not muffled announcements that people could barely make out,and excuses,...do you understand where im coming from here eh??and no you can rest assured i shall not be giving my hard earned money to Raynair again.....

Eurorunner wrote:

@johnny: taxes n' charges for flights IRL ->UK seem to be a lot higher than brussels/paris.
Hence, the 21 euro flight. Now what level of customer service do you think it is reasonable to expect for a 21 euro flight from a Commercial company?
Bearing in mind that
a. Getting to the airports going to cost more.
b. Parking at the airports going to cost the same.


And as i have pointed out in the past, even for those who hate ryanair and dont fly with them, you have still benefited from their existance as all the 'frills' airlines have been forced to cut their prices.

Is it fair to say then johnny that you wont be taking any more ryanair flights given your disgust for them?

jonny68

What about people who havent gotten cheap flights?when there are delays and there is fcuk all Ryanair customer service reps to give you any straight answers should people just accept that then eh?cop on will you FFS.......... :eek:

Jivin Turkey wrote:

When you are flying to mainland Europe, for less than it costs and less travel time to get from town home in a taxi (for me anyway), you really shouldnt be expecting too much "customer service".Ryanair have been almost solely responsible for the crash in short haul airprices. Even if you hate them you should thank them that now it is affordable to fly to the UK/Europe with ANY airline.

Do you think Aer Lingus would be charging €20 each way to London if it werent for Ryanair?

Jivin Turkey

jonny68 wrote:

the girl at the Ryanair desk looked tired and disinterested,and gave out false information,first the flight was supposed to take off @ 10am,then it was 11am,then there was some other "unknown" problem that had occured,then we were told 12.30,finally we managed to get off the ground,it was extremly infuriating that there was no one on hand to give some straight answers,also we were moved from different boarding gates 4 fcuking times, Just to add that my flight wasnt cheap either,in fact it cost me €146 so in my book ive every fcuking right to be annoyed at this farce,if their customer service was of a decent standard i wouldnt even mind as much

Right, if the girl was tired, Ryanair can hardly be held responsible. They have a very strict screening process for staff, and do not tolerate incompetence lightly. Have you never gone into work tired? Hungover? Its life, it happens in every form of work. Im sorry, but get over it.

And Im sure she was only giving out expected times of departure as she was given. Lets say there was a fault with the plane, would you rather it fly with the fault (and on time) just so you could get home? Perhaps the fault was more complicated than first thought, hence the constant changes. Perhaps the plane had been struck by lightening (a reason for many faults as mentioned above), now this definately would have been Ryanairs fault :rolleyes:

Moved to a different gate 4 times? Ive been to Gatwick, its not that big, it was ahrdly that much an inconvenience. If you were being screwed around, why go to the gate every time the moved it? Why not just wait until they were actually boarding? You need to lighten up if this reason really effected you.

Your flight wasnt cheap? Well you should book it more in advance so. And it is still well cheap by standards prior to the dawn of the dreaded Ryanair.

jonny68 wrote:

..all people wanted was some straight answers not muffled announcements that people could barely make out,and excuses,...do you understand where im coming from here eh??and no you can rest assured i shall not be giving my hard earned money to Raynair again.....

Granted it is frustrating not knowing, but again, who cares, you had taken off. Knowing why you were delayed isnt going to get you there any further. Do you think they delayed you for the craic? Do you realise that teams bonuses are paid based on plane/time efficiency? Id say they pictured that they would get a rise from you and did it for spite.

And dont bother spending your money with Ryanair again. Just remember to give that extra bit of cash on top of your ticket to Aer Lingus next time you pay for a ticket with them in order to bring the ticket price in line with their levels pre-Ryanair in order to make your point to the Ryans. :rolleyes:

Jivin Turkey

jonny68 wrote:

What about people who havent gotten cheap flights?when there are delays and there is fcuk all Ryanair customer service reps to give you any straight answers should people just accept that then eh?cop on will you FFS.......... :eek:

As I said, book earlier. "Not cheap flights" with Ryanair are still cheap relative to todays prices, and far cheaper than what they were and would still be if it werent for them.

Its all about supply and demand. Dont expect cheap flights to Manchester when United are playing. Or to Edinburgh the day of the rugby.

You are in the MASSIVE minority. Ryanair is the fastest growing airline in Europe. There is a reason for this, they offer a level of customer service in relation to their average prices. They arent there to smile at you and take your coat, they are there to get you from A to B. Less than 3% of flights arrive greater than an hour late. They fly to so many destinations, and carry millions per year (and counting). Moan all you want, they make all their millions for a reason (HINT: its not from pissing people off).

eth0_

Eurorunner wrote:

Complain when there late...and now complain when they're early.....and considering the fact that you are 'sick of them', can we take it that you wont be travelling with them ever again??

No, I won't be flying with them again if I actually have to BE somewhere the same day.

As someone else has pointed out, Easyjet are cheaper, fly better routes, have nicer and better maintained aircraft, and i've never had any problems when flying with them! Same with Fly BE, only once had a delayed flight with them. If these low cost carriers can operate on a more professional level than Ryanair, then I think we're entitled to have a bit of a moan about Ryanair!

Eurorunner

@eth0: well, if you wont be travelling with them, then theres no need to moan about them then is there. They wont be bothering you any more.

Ultimately, this is how all businesses are judged. If theyre not up to the task, they dont get the business.

I'm glad that easyjet are entering the market here and look forward to using their service too. I wouldnt want it all left to ryanair cos at the end of the day they are a private company and will respond in the manner anyone would expect where there isnt enough competition.

As regards direct comparison with other low cost airlines, ryanair still maintain the lowest cost on average for seats. So its not unusual that they will be coming off second best on the customer service front.

have nicer and better maintained aircraft

Ryanair have good aircraft and have put in multiple orders for brand spanking new aircraft. As regards 'better maintained', this is a product of your imagination and not based on fact. I remember speaking about this with an aircraft engineer who ran his own business - contracted to do aircraft maintenance for lufthansa. He would fly home using ryanair with no qualms - as he maintained that all european airlines have to comply with exactly the same standards - and there is no way they can skimp on this.

Raskolnikov

Hmm, I know you're not supposed to book connecting flights with Ryanair, but my first time travelling with them two months ago I booked from Cork - Stansted, Stansted - La Rochelle with a 3 1/2 hour gap between the flights. Conditions were predictably cramped but there was no hassle with the flight even arriving ten minutes ahead of schedule. I've been a bit worried about delays causing me to miss a connection so for my next trip I'll leave 5 hours for the gap. I suppose it's risky, but the alternative is to go nowhere at all.

por

Raskolnikov wrote:

Hmm, I know you're not supposed to book connecting flights with Ryanair, but my first time travelling with them two months ago I booked from Cork - Stansted, Stansted - La Rochelle with a 3 1/2 hour gap between the flights. Conditions were predictably cramped but there was no hassle with the flight even arriving ten minutes ahead of schedule. I've been a bit worried about delays causing me to miss a connection so for my next trip I'll leave 5 hours for the gap. I suppose it's risky, but the alternative is to go nowhere at all.

If possible try to avoid connecting at Stanstead, places like Charleroi are better as the airport is much smaller, quicker to get around.

penexpers

eth0_ wrote:

No, I won't be flying with them again if I actually have to BE somewhere the same day.

As someone else has pointed out, Easyjet are cheaper, fly better routes, have nicer and better maintained aircraft, and i've never had any problems when flying with them! Same with Fly BE, only once had a delayed flight with them. If these low cost carriers can operate on a more professional level than Ryanair, then I think we're entitled to have a bit of a moan about Ryanair!

I've flown 40+ times with Ryanair, six times with Aer Lingus and four times with Air France. Never had any trouble with Ryanair, always had trouble with Air France/Aer Lingus. I think the lesson to be learned from this thread is YMMV with regards to airlines.

eth0_

Are Easyjet really entering the Irish market? Anyone know the details?

Eurorunner

@eth0: Easyjet flights from Knock to Gatwick and Shannon to Gatwick from Jan. 29th. As far as im aware, thats the extent of their irish activities.

eth0_

No flights from Dublin? :-(

penexpers

Nah, I think Easyjet generally don't compete on routes with Ryanair.

Jivin Turkey

penexpers wrote:

Nah, I think Easyjet generally don't compete on routes with Ryanair.

Because they know they will get the stuffing knocked out of them perhaps???