Well done Eircom

TCP/IP

Well I am going to post a little thread that will most likely going to insense the mainly pre teen and largly hormal member of the boards.ie broad band section. Anyway just wanted to saw ordered Eircom RADSL before christmas and was turned on the first week in Jan so all good there. To this date I have had no issues with speed and ping and downloads are always very fast.

It seems Eircom are the only company that can roll out proper service to the community and it works all the time every time, surely with all the post on this board in relation to rubbish service by all the other providers like Esat, UTV and not to mention those jokers that call themselves wireless operators.

Everybody here gives Eircom a good slagging but all I am going to say is

---

WELL DONE ON THE GOOD JOB

shurl

Yup,
Have to agree with you there TCP/IP.

Got Eircom Broadband installed just over a year ago.

Brilliant service. Only 1 downtime so far. (was told a week in advance)!!
Consistant speeds / pings.

Fair play Eircom.


S.

Davey Devil

Hope your enjoying your inflated prices and sh!tty cap.

PhoenixRising

TCP/IP, you're a brave man coming on here saying that:D - but I have to agree with you. I'm with eircom almost a year now and the service has been superb. The only downtime I had was due to double logins of my username which were cleared within an hour.

They are still a shower of **** though.

TCP/IP

Davey what I am enjoying is a quality connection and that is what i am paying for. I dont need to download illigal music and games so the cap is more than fair

Davey Devil

How's the price then - you like getting ripped off??

shurl

Don't really mind paying for something i'm happy with
Getting a good service, Which is more then I can say for friends of mine who went for the cheaper providers.

PhoenixRising

I don't really consider €39.99 a month a rip-off. I'm getting the best service available. The cap is no issue for me - my average usage is less than 3GB/month.

TCP/IP

Exactly I dont mind what it costs to get a good reliable connection what the hell diference does about €10 a month make to me ---- nothing

Davey Devil

That's fine - you keep on letting Eircom give it to you up the ass.

TCP/IP

Davey if you dont have any useful comments please dont make them as this is the type of reply that people are simply bored off.

Thanks

Davey Devil

What was the point of you starting this thread in the first place??? If you wanna thank Eircom why don't you go send them an e-mail.

tuxy

my experiance with eircom radsl is much the same as TCP/IP's
im happy so far

RicardoSmith

Pity they can't fix my line so I can get ANY Broadband connection.

TCP/IP

Davey I welcome your comments I would just think something more useful then a ass comment would be more worthwhile thats all

TCP/IP

RicardoSmith i feel for you I have been waiting for years to get done so I know how it feels without it

PhoenixRising

Davey, just because you don't like the opinions being expressed in this thread does not mean that there is no point to this thread. You are obviously incapable of listening to other's views if they contradict your own. If you have no other constructive contribution to make then please go away and look at something else.

Cabaal

Yes its expensive
But Esat Business DSL 512K is the only way to go imho

Davey Devil

Your not looking at the full picture. Ok, great you might be happy with your service fair enough. Your not considering people out there like Ricardo who can't even get BB because Eircom is sham of a company. There's thousands of people out there who can't get a connectioon even though their exchange is enabled.....who's fault is that eh hem - Eircoms. Eircoms view is if the line can carry calls then tuff sh!t no BB for you.

Then even if you can get a connection they charge more and offer smaller caps then the rest of the ISP's. Eircom is the reason the BB infrastructure in Ireland is light years behind the rest of Europe. Eircom claimed less than 3 years ago that their was no interest in BB in this country, they are clueless.

Lads, Eircom deserve absolulty no praise what so ever.

PhoenixRising

Davey, I agree that if you look at the wider picture, eircom are a shower of *****. This thread is about their broadband service though, not all the other things that eircom get up to.

See TCP/IP, it just took one page for this agrument to rear it's head. You've woken the beast.:D

tuxy

well i think the dsl division of the company deserve some credit all dealing iv had with them have been good
but the rest of eircom is screwing us over

TCP/IP

Exactly I am not saying Eircom are perfect infact no company is, but what I will say is that if it is availiable then the service is second to none plain and simple

RobertFoster

Originally posted by tuxx
im happy so far

until they start enforcing the caps

tuxy

Originally posted by RobertFoster
until they start enforcing the caps

exactly :P

Gonzo

when will these caps be enforced? will there be some big announcement from eircom letting us know beforehand that they will be charging?

Woden

well they said on my last bill that they would be enforcing the caps soon so what ever that means

with regards to the price i'm on the 55 package which is fine as sometimes i upload a bit. however i pay 40 towards it and the mam and dad the other 15 which is fine with me as i was paying 30 a month for flat rate anyway and i got a cheap ipod.

can't fault eircom either once i got it up and running it has been great, pings are great for gaming and all has been well

with regards to the ****ty cap, well it must be the ****ty cap that iol had a couple of months ago as well. its all relative

god's toy

I got the €ircon BB the first day it came out and I have not had any problems at all with the serves. (Also mentioned this in a post a few days ago)

neokenzo

Originally posted by Dataisgod
well they said on my last bill that they would be enforcing the caps soon so what ever that means

I've check my bills but I cant they are going to enforce the cap anywhere. Where does it say on the bill?

I too have had €ircom from the first day they had BB and that was in 2002. I had very little problem with them. As for downtime, as far as I can remember, I've only had it 2-3 times but only for about 10 minutes or so. I know the price is a bit higher than the rest but at least you can depend on them more. Just hoping that they are not enforcing the caps soon

Woden

hmm it was on the front page on the right iirc. i got the bill around the middle of feburary if that helps

data

Meadows

No €ircom is an evil company who would murder you and all your friends and loved ones given half a chance. €ircom stands for all that is greedy and oppressive with little regaurd for anything but its own back pocket. Well done eircom my arse. Well done for taking so long getting broadband to ireland, taking so long in rolling it out and well done for all the super low caps and well done for some of the highest broadband charges in the planet.

cc

i'm looking forward to when you can get bb from the esb through a wall socket....bye bye eircom forever then.......:p

tuxy

Originally posted by cc
i'm looking forward to when you can get bb from the esb through a wall socket....bye bye eircom forever then.......:p

when will that be? :rolleyes:

cc

according to my freqent daydreams very soon......;) .........nah, just read an article on this a few weeks ago, apparently some american power company are testing it out

tuxy

ya its been discussed alot on these boards
dos'nt look very likely to happen though

l3rian

i think TCP/IP is suffering from stockholm syndrome

RicardoSmith

Do know what happens when those Eircom sales guys call on the phone, and to the door asking me to switch back to Eircom from UTVIP. And I ask them sure, no problem if you get my line enabled for broadband.

Do you know what happens?.....Nothing everytime.

Personally the service I recieve for both Internet and Telephony from UTVIP, is head and shoulders above the service I get and ever got from Eircom. Plus its cheaper and saves me a couple of hundred of euro over what Eircom were charging me previously. Not Eircom never approached me with any special offers until I swtiched away from them. To me thats bad service. Even now they are trying to tempt me back with offers that are worse than what I'm current on. Bright the're not.

You'd expect a monoply that has is the biggest telephony operator and ISP in the country to provide the best and the cheapest service, due to the economies of scale it can bring to bear. But it doesn't. That says a lot about eircom.

Declaring your happy with Eircom service. Is like saying you've overpaid for goods and are delighted to have recieved what you paid for. I don't see whats so amazing about that. I'm going to open a carton of milk in a minute, and I won't be dancing around the room if it does in fact contain milk.

RicardoSmith

I've just opened this carton of milk and .....;)

cc

unless the said carton contains buttermilk

PhoenixRising

Originally posted by RicardoSmith
Declaring your happy with Eircom service. Is like saying you've overpaid for goods and are delighted to have recieved what you paid for. I don't see whats so amazing about that. I'm going to open a carton of milk in a minute, and I won't be dancing around the room if it does in fact contain milk.

You're absolutely right that eircom is dearer than other providers. That's a fact - but the point is that their broadband service is far more reliable than the other providers. This is how I can justify paying a little more than I would with IOL or UTV. For me, the reliability of eircom broadband has been almost perfect, having had it for almost a year now.

Using your milk analogy : I pay for a slightly dearer carton of milk which I know is always going to be fresh and tasty, whereas you buy cheaper milk elsewhere and it's a bit hit and miss - sometimes it's good, sometimes it's bad. It's a personal choice.

The topic of this thread is about the quality of eircom's broadband product. It's not about eircom's wider business practices in the past or present, which many of us don't condone.

RicardoSmith

Actually its not personal choice. Eircom control the line. For me UTVIP Dialup is better than Eircoms broadband. Who's fault is that? Eircom. Who has the power to fix it? Eircom. So the only thing stopping me from getting Eircom Boardband is Eircom themselves.

This thread is about someone OPINION about their personal experience with Eircom. Did anyone switch to Eircom from another DSL provider? Does anyone have hard stats to prove that Eircom is more reliable? Has anyone switched from Eircom to another provider?

...ummm milk.

Fobia

I'd be happy with any of the isp's mentioned in this thread but unfortunately I can't get dsl cus eircom have no plans to upgrade my exchange (knocknacarra in Galway), NTL don't offer cable internet outside Lucan/Tallaght and there are no wireless isps in Galway.

Will somebody PLEASE put an end to my misery?

PhoenixRising

Originally posted by RicardoSmith
Actually its not personal choice. Eircom control the line. For me UTVIP Dialup is better than Eircoms broadband. Who's fault is that? Eircom. Who has the power to fix it? Eircom. So the only thing stopping me from getting Eircom Boardband is Eircom themselves.

I meant it's personal choice for those with the option of other providers. Your own situation must be really frustrating and it's understandable how you must feel about eircom. It just seems to me that a lot of people on these boards are unable to allow any praise of eircom go by without hijacking the thread telling us all that eircom are the spawn of satan. I'm not pointing this at you, but it can sometimes come across as being quite bigoted and arrogant with people wishing to forceably exert their views on others.

It's quite apparent when an eircom user posts a thread praising eircom's broadband product and it almost immediately attracts those I'm talking about above.

OfflerCrocGod

TCP/IP do you actually want a fight? - because your thread seems to be setup just for that; you even state it on your first post. What is the point of this, were is it going? WHY???!!!. Many of the threads about UTV and IOL have €ircon ppl saying how great their service is; we know it's great what do you want a pat on the back?

*Offler pats TCP/IP on the back

Happy?. :rolleyes:

Woden

well everyone jumps down peoples throats when things go bad its good to here from people who are happy with the service as well. i started a similar thread in relation to cdwow when i was very impressed with there customer service.

if this was people saying ibb was great you won't have people giving them loads about there opinion on it.

i just find it amusing the number of people who can't actually here a good word at all about eircom, down to the smallest detail, if i posted about getting good service off someone from tech support i'd have someone else post back yeah but 2months ago they charged you 74c a minute to use it didn't they, so fucking what thats not my point

tcp's point, he's happy with the bb service thats its, not how eircom are responsible for the expense of bb in ireland or the limited availabilty but the quality of service compared to the competitors

LastIrishMonkey

I think eircom is very good the service has impoved

I LOVE EM ! thanks for my adsl

RicardoSmith

Its not a comparitive judgement so its meaningless.

Asok

Originally posted by quetzal
Will somebody PLEASE put an end to my misery?

/me get his shotgun

TCP/IP

Final comment I was only expressing what i felt a good service in my opinion deserves to be mentioned and that is all I am doing. A lot of other people have posted and agreeded with me so children take you typical childish €ircon sh1t and grow up and live in the real world

Señor Juárez

i also am happy with Eircom's service. Yes, i admit, the prices are a tad high, but i get sustained download speeds and fairly low pings. Yes, an IBB connection would be favourable by me, cheaper and lower pings, but unfortunately theres a dirty great house in the way of me and the mast.

this all said, i am currently happy, but this wont last forever. they are gonna enforce the cap soonish, rumor has it as june. the product then becomes useless for me, and I will have to probably cancel and look elsewhere.

Davey Devil

Originally posted by TCP/IP
Final comment I was only expressing what i felt a good service in my opinion deserves to be mentioned and that is all I am doing. A lot of other people have posted and agreeded with me so children take you typical childish €ircon sh1t and grow up and live in the real world

Your the one not living in the real world. You are totally oblivious to how Eircom are responsible for the shambolic BB infrastruture we have in Ireland.

TCP/IP

Davey Eircom are under no obligation to roll out broadband to anywere in the country they are a plc and there main reason for working like other business are profit and trying to please there shareholders. You should really get it out of your head that eircom owe you or anybody else anything