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[Rant] IBB [end_rant]

  • 08-02-2004 1:55am
    #1
    Closed Accounts Posts: 4,943 ✭✭✭


    [Start_Rant] I have been a customer of IBB's since about mid August. At first it was great, but then it got steadily worse. Starting about 2.5 months ago, I began getting packet losses of up to 60%, pings averaging over 2000 etc etc. Download speeds well below the 64kbps i am supposed to be guarenteed, and upload speeds were (on average) 0.0001kbps, also well below the 64kbps i'm supposed to be guarenteed. Browsing was a nightmare, posting here was next to impossible. Sending e-mails was something that should only be attempted if the e-mail was less than 1kb, or else it would never send.

    After over two months of constant contact with IBB tech support, numerous unanswered e-mails, ten's of calls that were never returned i am extremely annoyed and angry at this treatment. About 2 weeks ago, I was switched to a new sector, and that has solved about 1/2 the problem. I now have resonably low pings, download speeds of over 450kbps, but upload speed is still non-existant. I can't send e-mails over about 3-4kb's, because they just time out. If i submit a post here, i usually end up hitting submit several times, as it times out.

    I can;t do ANY of the following things anymore: use ftps to upload, p2p doesn;t work at all (i used to use bittorrent), Radmin (for remotely accessing my pc), Outlook express (this is just about usuable, so long as i dont send attachments or write too much), i can list more.

    I was in contact with Chaz between 2 and 4 weeks ago, and i thought i was finally getting somewhere. I was informed i wasn't the only one suffering these problems, there were 3 or 4 others in my position. But he has moved elsewhere to do other IBB related work, and i can;t contact him anymore. Since then, i have managed to make NO progress whatsoever on my problems.

    If this were an interference related problem, then i should be getting packetloss and high pings, just like i used to get. But, nowadays, i get no packet loss. So whats causing the problem? Anyone have any ideas? IBB themselves seem clueless.

    Last week i was in contact with a manager (O connoll i think it was). Unfortunately i rang just after the huge IBB outage, and i was basically told (but in a nice way) f off til we get our network back up, then we'll get back to ya. I presume that they have the network all up andrunning by now, but guess what, still no callback. I rang up on thursday, and once again left my details, and once again was told that i'd get a call back soon, and guess what, NO CALL!

    One last thing before i go... While i was talking to the manager, the first thing he suggested was that they would probably just take out the connection! (They havn;t even come out to check the equipment yet!!) Aren't IBB obligated to supply me with a decent connection? I did sign a 1 year contract. Also, i presume i am entitled to some compensation? What would be resonable to demand? IBB are unfortunately the only option for me, as i can;t get ADSL.


«1

Comments

  • Closed Accounts Posts: 101 ✭✭proteus


    The problems I am having with IBB are almost identical to yours fruity. Im on the siac site btw. I have some success browsing but most other tcp stuff fails miserably (bt, ftp, ssh etc). I wonder could comreg cause them to change their support attitudes?


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    All i can say is that if you want to contact comreg, i'll happily give you my contact details, and you can say you're not the only one suffering from these problems.

    about 1.5 months ago i was told that they could upgrade me to the business equipment, which could be done easily, and that would solve the problem. But i've been pushing them to carry out what they suggested, but i keep getting told "I'll have to speak to my supervisor before i can give the go ahead". Its madness. They just can't get anything organised.


  • Posts: 2,874 ✭✭✭ [Deleted User]


    I could sure use some of that business equipment :(


  • Registered Users, Registered Users 2 Posts: 355 ✭✭incubus


    on the rte tower here, 1mb 8:1 contention, same problems as you mutant. Havent seen more then 12kb/s in 3 weeks, it has gone beyond a joke.


  • Registered Users, Registered Users 2 Posts: 8,081 ✭✭✭BKtje


    sounds like an upload problem? if u dont have any upload you cant dload either.

    Tho thats probably a too simplistic version. good luck getting it resolved :(


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  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    Yes, it is a bit simplistic calling it an upload problem, but that describes it best. Upload speed is practiaclly nonexistant, but there is still some there (as i am just about able to browse/post).

    For those of you with thesame kind of problems, give IBB a ring and ask to talk to ray. He;s the guy now dealing with me. (Please don't say Mutant_Fruit sent ya, he'll think you're crazy :p). If enough people call up with similar problems he might stop thinking its a software problem.

    I rang at 8oclock to today, and afaik, an engineer type guy is gonna be sent out soon to fix my "software comflict". But i plan to send him up to check the antenne too.

    if this is a software problem i'll be sooo embarressed, but i severly doubt it is.

    One last question, was everyone suffering from these problems more than just a casual user, i.e. trtansfering at least 15gigs a month (or more)?


  • Posts: 2,874 ✭✭✭ [Deleted User]


    i would never transfer that much mutant. my dl speeds are okish, (35-45) but the pings are still mingin.


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    OK, they have (finally) agreed that there is nothing else they can try, and are now upgrading to the VL equipment.

    I presume this only happened because it is so long since i origionally called in about the problem. So, it looks like i will have a fully working connection by the end of the week. Complaining non-stop for 2.5 months, about a definately dodgy connection actually works!

    I'm surprised that it took so long, and equally surprised no-one came out to check the equipment first But i'm happy that finally something is being done. And now that they promised the VL equipment, there's no way their not going to put it up.


  • Registered Users, Registered Users 2 Posts: 14,149 ✭✭✭✭Lemming


    A mate of mine was on the RTE tower (from around Bird Avenue), and for months and months he was getting fairly much what you lads are getting now. Eventually they figured out it was interference being run by UCD who also have some wireless networking going on on-campus as far as I'm aware. They swapped him to the business equipment which fairly sorted it out for him


  • Registered Users, Registered Users 2 Posts: 1,239 ✭✭✭mag


    Im having similar problems to mutant on the Ballycoolin transmitter. Let us know how you get on with the new equipment.


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  • Registered Users, Registered Users 2 Posts: 1,417 ✭✭✭Dr4gul4


    damn i think im cursed, 1 month of blindin 100Kb\s speeds then on monday when to play COd online and me fookin ping was 350 ???


    now me d/l speed are at about 15Kb\s max gonna rin them 2 day and see what the story,


    Mutant what r they replacing 4 u ??


    D.

    By the way im in rathfarnham on 3rock 1 meg 8 to 1 cont


  • Registered Users, Registered Users 2 Posts: 2,047 ✭✭✭remoteboy


    sound like the same crap i've been going through, except i'm on mountjoy square mast - might i speculate that they are having very general technical problems that they can't fix and are passing them off to us as specific problems with our connections?


  • Registered Users, Registered Users 2 Posts: 1,641 ✭✭✭Canaboid


    I've been through the IBB mill (Breeze, Tallaght).
    Firstly 2 different IBB engineers have told me the Breeze hardware is cheap crap.
    They use the more expensive VL hardware for business customers and it is supposedly very good.

    If you are unhappy with the service you are recieving, you have two options.

    1. Get upgraded to VL equipment.

    2. Get a refund and go with a different provider.

    I was in perpetual contact with Mr. O'Connell who in fairness organised a site visit which lasted 4 hours. The engineers could not resolve the problem. They rang back to the office assuming they would be told to replace the breeze stuff with VL (30 mins work seeing as they were already on site) but instead they were told to remove all equipment and that was that. Contract terminated without so much as consulting me. I rang the office the following Monday to ask why this was done and was basically told they didn't want me as a customer anymore.
    I got nearly all the money I paid to IBB refunded including the install fee and that was the end of that.

    I was left with no option but to go with Eircom DSL and I have to say it's excellent compared to what IBB call broadband.

    If you are having consistant trouble with your IBB conection INSIST on VL or a refund.
    If you are paying them money for a service which does not work as advertised you don't have to put up with it.


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    If by "cheap crap" you mean bog standard wireless connections, then yes it is. I'm told by a "knowlegable" friend that all that is used is standard 802.11b wireless gear, except its piped through that antenne on the roof. That suffers from more interference issues than the better (more expensive) 5.8ghz gear.

    I'd say the only reason i got the upgrade was that i have been a customer since August, and i have been in contact with them for over 10 weeks about this problem. At one stage i was told that they'll probably just take the connection out, at which point i got quite annoyed.

    Hopefully i'll get the thing installed before the end of the week, but as i have yet to be contacted by the person in charge of sending out the installation teams, its unlikely now. But i'll try.

    @Dr4gul4: They are replacing the standard breeze equipment with the more expensive (and better) 5.8ghz business equipment. The slow speeds could just be temporary for ya, who knows. Give it a few days, then call em, if that doesn't work, keep calling.

    As i said already, its unlikely they want to upgrade everyone else to this equipment (as its more expensive for them), and the only i reason i got it was because of the history i had with the problem.

    @remoteboy: It is a general problem, its interference. the 2.6ghz (or is it 2.4ghz) equipment is public, meaning everyone with a wireless setup uses that frequency, hence its quite poluted. If you get a wireless router, its quite possible that it will screw with your IBB connection (but not definate).


  • Posts: 2,874 ✭✭✭ [Deleted User]


    So when will you have the new equipment set up mutant? Im very interested in getting my hands on some of the same. I wanna see how it works out with you first tho.


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    i'll get it when they install it, thats all i know.:p When i get it, this thread will be (nearly) the first thing to find out.

    I have so much edited video to ftp.


  • Registered Users, Registered Users 2 Posts: 1,239 ✭✭✭mag


    Ive posted this on the other IBB thread so apologies -

    I would definatley not recommend IBB.

    Like many others my service was fine at the start except for falling over every second weekend, when theres no-one in IBB to resolve. That was for about 4-6 weeks, for the last 3 months its been very unstable - crappy speeds, problems with the high site, totally down, etc...

    Basically they're a very small organisation which *imho* are cutting corners - no support out-of-hours, no backup on their backbone, etc...

    Im on the Breezehome 512/512 service. I had to ring them again today for about the 25th time since i got it in cause my download speed was at dial-up rates - less than 5KB/Sec, for the past 3 days.

    The guy i spoke to said that this was above the minimum level of service that they were required to provide to me. I dont have a copy of my contract with them but i asked him to send me an e-mail stating that & this is what he sent (a lot of its yada but ive highlighted the important part) -

    ==========================================================

    We set a minimum amount of bandwidth (CIR) and maximum amount of bandwidth
    (MIR) for each customer on the system. The system will balance the load across the high site sector based on the capacity and the CIR settings.

    As the business customers have lower contention rates than residential customers, they will have ‘priority’ in that sense over residential customers during the day as they will have more minimum bandwidth assigned to them.

    The sector you are connected to has a high level of business users on it. Hence it is probable that during the day, if all the business users are online, that you may receive slower download speeds.

    The system operates as follows in balancing the load:

    If a customer is online and using bandwidth, and another customer comes online and requires bandwidth, the system algorithm will ‘gracefully degrade’ the connection of the first user. This means it will slowly, after an initial waiting period, reduce the bandwidth to the first customer. The system will therefore always connect a customer at the lowest speed. If the customer requires more bandwidth, it will wait a period of time to determine whether this is simply a short burst of consistent requirement.
    If it determines that it is a consistent requirement, it will then gracefully degrade the existing customers and assign more bandwidth to the new requirement. We have a number of high bandwidth residential customers on this sector who regularly use large amounts of bandwidth. You would therefore need to run a download for a few minutes before you would see the system ‘gracefully degrade’ their connections and increase you above your minimum speed.

    If you were therefore to connect to servers at your minimum bandwidth of 25kbps, your initial download speed would be only 3.2KBps, until more bandwidth is made available to you. Dependant on settings and load, this can take a few minutes.

    Research show that 80% of residential users use their connections after
    18h00, when business users are largely offline.

    We try to balance the connections on each high site with an equal load of residential and business customers as generally speaking business users require bandwidth during the day and residential users require it at night. If we were able to structure an optimal high site, business users would be happy during the day and residential users would be happy at night and week-ends. It does mean that during the day you would more often than not see a lower connection speed, with more bandwidth being available at night.

    In general our business users seldom burst up to their maximum speeds, allowing more than enough capacity available during the day. However, there may be times when it will not be. In your case we also have other residential users who use their connection during the day, hence tending to ‘flat line’ the bandwidth available at times with huge downloads.

    As a Breeze Home customer the current amount of bandwidth assigned to you is 512kbps(MIR) with 25kbps(CIR). You will notice your service fluctuate between these two parameters again this will depend on the time of day and the amount of users sharing your 512kbps connection.

    ==========================================================

    Any other BreezeHome subscribers got a copy of their contract to check this ?

    Anyway, im totally pissed off but afaics ive no comeback.


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    Hold on a second here, you're on breeze home PLUS. That means 8-1 contention! That also happens to mean your minimum is not 25kbps. the 25kbps min is for standard breeze access i.e. 512kbps at 20-1 contention.

    You should be on 8-1 contention, so your minimum is 8-1. Thats your guarenteed minimum. Thats written on their site! and its in the contract, he gave you/ read the wrong contract.

    The rest i do agree with though. If the other 7 people are downloading at full speed, it can take a min or 2 for you to steal back your fair share. Generally i find a download accelerator can help.

    But, first thing tomorrow ring back and explain you're on breeze PLUS, and so on 8-1 contention, which guarentees you a minimum of 64kbps (i.e. 8kb/sec).


  • Registered Users, Registered Users 2 Posts: 1,239 ✭✭✭mag


    fvck................sorry..............im on breeze home

    Got confused there with the package terms for a moment, i thought breeze home was 40:1 contention & breeze home + 20:1.

    Im on the 20:1 contention package - breeze home.

    Ive edited my post to correct. :o


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    I'm just wondering now if its possible some f'in eejit stuck up a big antenne (not part of IBB) and is causing all this interference, a few people i talked to all seem to have suffered about the same time.

    Whether we're all in the same area or not i don't know.

    As it stands, you are getting the bare minimum the contract says, so just wait for it to drop below, and then ring up and moan loudly.:ninja:

    Alternativly you could possibly upgrade to breeze+, and if its still really slow, then you can bitch some more.


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  • Registered Users, Registered Users 2 Posts: 1,239 ✭✭✭mag


    Originally posted by Mutant_Fruit
    I'm just wondering now if its possible some f'in eejit stuck up a big antenne (not part of IBB) and is causing all this interference, a few people i talked to all seem to have suffered about the same time.

    Whether we're all in the same area or not i don't know.

    As it stands, you are getting the bare minimum the contract says, so just wait for it to drop below, and then ring up and moan loudly.:ninja:

    Alternativly you could possibly upgrade to breeze+, and if its still really slow, then you can bitch some more.

    Im in Blanch on the Ballycoolin transmitter, afaik you guys arent on it so i dont think its that.

    I do moaning loudly down the phone but if evertime i do a speed test with them and its 5 - 7 KBps then theyll say that thats above the minimum. Im not happy with that & wonder is there any recourse?

    Theres no way im upgrading to breeze+, going on their contention logic the min service requirement would be 6.4KBps & thatd be more than likely what id end up getting most of the time, as well as constant problems with the highsite, backhaul, no out-of-office hours support, etc....

    No, i think its time to search for an alternative provider unless anyone has any better ideas.


  • Registered Users, Registered Users 2 Posts: 1,733 ✭✭✭pete


    Originally posted by mag
    Im in Blanch on the Ballycoolin transmitter
    ...
    No, i think its time to search for an alternative provider unless anyone has any better ideas.

    Alternative providers? Out here? Not bloody likely.


  • Registered Users, Registered Users 2 Posts: 1,239 ✭✭✭mag


    Netsource, UTV ??


  • Registered Users, Registered Users 2 Posts: 1,733 ✭✭✭pete


    Originally posted by mag
    Netsource, UTV ??

    And eircom and esat. All DSL - fail one, fail them all.

    Unless you pass, of course heh.


  • Registered Users, Registered Users 2 Posts: 1,239 ✭✭✭mag


    Who said anything about failing ? Id just rather not be constrained by gamy caps.


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    Unfortunately enough, the only viable uncapped offering is from IBB. So we can but hope that when 3.5ghz gets rolled out, all these problems are fixed. From what i'm told, theres a 95% liklihood that everyone experiencing problems with IBB at the moment would have much better service with 3.5ghz. The reason being is that IBB would be able to pump out watts of power without disturbing other people. That means stronger signals, less interference etc etc.

    So, if you're thinking of getting IBB, wait til this comes out. Trust me, its not worth the hassle of the constant calling in about problems.

    On that note: My new IBB equipment is getting installed on tuesday supposedly, so much for "the end of the week". Ah well, i can survive another few days of browsing agony.


  • Closed Accounts Posts: 2,585 ✭✭✭HelterSkelter


    Just saw this thread now.

    Is everyone still having problems?

    Mine started at the weekend (or maybe I just noticed then, haven't been using the 'puter that much lately).

    I have 512kbps Breeze Home Plus and my download speeds are not much better that dial-up.....constantly. Ping rates are crap also.

    From what I've read in this thread nobody is having any satisfaction in getting this problem solved. I'm gonna call them tomorrow and I'm not in the humour of them messing me around. For fúcks sake, they are owned by NCT who collect all the tolls from the West/East link bridges...gold mines and a disgrace how much money they make....but that's a story for another day!

    Should I just tell them to take the equipment away? Would I be better off going with IOL or UTV (I'm not giving my money to Eircon under any circumatances.....well unless they offer me a 1Mbps connection for a fiver a month!!!)?


  • Registered Users, Registered Users 2 Posts: 2,047 ✭✭✭remoteboy


    Still having problems (since November tbh) - finally got hold of someone high up and have been told that if they can't fix it today they'll take the gear away. Thanks for nothing guys. :mad:

    Went with IBB in the first place because I couldn't get eircom bb (even though the exchange is enabled - summerhill). Any tips on how to pass an eircom line test? Did I read somewhere that you should unplug your isdn box?


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    Plug out everything, literally. Every phone, every fax machine etc. Then get them to test the line. Sometimes these appliances cause problems.

    On a more on-topic note: IBB should arrive in my house within 4 hours to fix me up. I can;t wait, the idea of having working internet again is just great.


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  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    Ok, IBB just finished with my connection. and all i can say is i'm thrilled!

    Heres the pings to boards.ie:
    Ping statistics for 82.195.131.128:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 4ms, Maximum = 21ms, Average = 5ms
    Control-Break
    Reply from 82.195.131.128: bytes=32 time=5ms TTL=56

    Average download speed is roughly 60kb/s

    Upload speed is averaging about 60kb/sec.

    Me so happy :)

    EDIT: them pings are better than ANYTHING i've seen here before.


  • Registered Users, Registered Users 2 Posts: 698 ✭✭✭vishal


    5ms, thats nothing!


  • Closed Accounts Posts: 20 bandwithnoname


    Hi Mutant_Fruit,

    I was just wondering what IBB package you have up and running now so I can ask for the same thing. The business ones seem to be better but they are quite expensive!

    Thanks,
    Robert


  • Registered Users, Registered Users 2 Posts: 26,584 ✭✭✭✭Creamy Goodness


    it looks like with 60KB up and 60KB down he is on breeze home 512/512 but i could be wrong?


  • Registered Users, Registered Users 2 Posts: 3,739 ✭✭✭BigEejit


    Hey Mutant_Fruit ... is that new gear of yours 3.5Ghz or 2.4????


  • Registered Users, Registered Users 2 Posts: 1,733 ✭✭✭pete


    it's the 5.8ghz VL gear


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  • Registered Users, Registered Users 2 Posts: 1,239 ✭✭✭mag


    Originally posted by Mutant_Fruit
    Ok, IBB just finished with my connection. and all i can say is i'm thrilled!

    Heres the pings to boards.ie:
    Ping statistics for 82.195.131.128:
    Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 4ms, Maximum = 21ms, Average = 5ms
    Control-Break
    Reply from 82.195.131.128: bytes=32 time=5ms TTL=56

    Average download speed is roughly 60kb/s

    Upload speed is averaging about 60kb/sec.

    Me so happy :)

    EDIT: them pings are better than ANYTHING i've seen here before.

    Good stuff Mutant :)

    Are you on BreezeHome+ or BreezeHome ?

    Hopefully it stays as good as that for you now. I know that when they first put in my connection it was running at those speeds as well, but it didnt take long for things to go tits up.

    Howd you persuade them to install the VL gear, they seem to just pull out if someone isnt happy not upgrade ?


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    To be honest, i don't know why i got the upgrade, considaring i'm hearing so many reports of them just pulling out peoples gear. It could be that i've been in constant contact with them about my problems for just over 2 and a half months, and they decided that it wouldnt be wise to whip out the connection.

    But, when i was talking to the installation engineer guy today he said something that contradicts the recent reports here. He said that they are switching people over to the 5.8ghz gear. Now i don't know if thats true or not, but its worth asking.

    If you are looking to get a new connection in, ask them specifically if you can get the VL (5.8ghz) gear. It might cost a bit extra up front, but it seems to be the bees knees. Just make sure you still get charged the breeze home (breeze home plus) rates, and not business rates.

    At the moment my Breeze+ connectoin is flying. I've been ftp'ing with my friend for most about the last 2-3 hours. Its pretty stable at 60kb/sec up and at the same time 60kb/sec down. Thats right, its full duplex!! Full speeds both ways at teh same time.

    @bandwithnoname: Just to clarify everything. I'm still on a Breeze Home Plus account, 8-1 contention, BUT i access the connection with the new VL (5.8ghz) equipment, which is (so far) outstanding. Pings to the IBB gateway address are about 1-2ms.


  • Registered Users, Registered Users 2 Posts: 26,584 ✭✭✭✭Creamy Goodness


    At the moment my Breeze+ connectoin is flying. I've been ftp'ing with my friend for most about the last 2-3 hours. Its pretty stable at 60kb/sec up and at the same time 60kb/sec down. Thats right, its full duplex!! Full speeds both ways at teh same time.

    classic i'm going to get this when it comes to bray and i'm gonna demand the VL gear


  • Closed Accounts Posts: 2,585 ✭✭✭HelterSkelter


    What is VL????


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  • Users Awaiting Email Confirmation Posts: 15,001 ✭✭✭✭Pepe LeFrits


    lol, nothings changed :)

    my advice: drop em, get your money back


  • Registered Users, Registered Users 2 Posts: 698 ✭✭✭vishal


    i am getting a new connection. do u think i should ask the installers or the guy on the phone if i could get vl with homebreeze+?


  • Registered Users, Registered Users 2 Posts: 1,733 ✭✭✭pete


    Originally posted by vishal
    i am getting a new connection. do u think i should ask the installers or the guy on the phone if i could get vl with homebreeze+?

    phone


  • Registered Users, Registered Users 2 Posts: 2,364 ✭✭✭Mr. Flibble


    I signed up to IBB back before their current pricing plan. I'm paying about 80euro/month for 1Mbit. Does anyone know what contention ratio I'm likely to be on?


  • Registered Users, Registered Users 2 Posts: 340 ✭✭DrEvil


    I'm paying about 80euro/month for 1Mbit. Does anyone know what contention ratio I'm likely to be on?

    You should be on a contention of 8:1


    I'm on a 512 breeze home plus connectiona and i've been having problems also with interferance but friends of mine had similar problems and got the new equipment and have a perfect connection; which i'm using now. They are on the 1mb connection though.

    here's their pings right now

    Pinging www.boards.ie [82.195.131.128] with 32 bytes of da

    Reply from 82.195.131.128: bytes=32 time=30ms TTL=56
    Reply from 82.195.131.128: bytes=32 time<10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time<10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time<10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time=10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time=10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time=10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time=10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time=10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time=40ms TTL=56
    Reply from 82.195.131.128: bytes=32 time<10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time<10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time<10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time<10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time<10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time<10ms TTL=56
    Reply from 82.195.131.128: bytes=32 time<10ms TTL=56

    Ping statistics for 82.195.131.128:
    Packets: Sent = 17, Received = 17, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 40ms, Average = 7ms


    i'm gonna contact them and make sure i get this new equipment it's brilliant!!


  • Posts: 2,874 ✭✭✭ [Deleted User]


    Oh wow sweet.

    My pings are still atrocious:
    Reply from 216.239.39.104: bytes=32 time=324ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=310ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=446ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=154ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=337ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=252ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=124ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=114ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=195ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=141ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=122ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=300ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=206ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=164ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=113ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=173ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=122ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=163ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=219ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=116ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=283ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=128ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=152ms TTL=242
    Request timed out.
    Reply from 216.239.39.104: bytes=32 time=251ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=235ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=161ms TTL=242
    Reply from 216.239.39.104: bytes=32 time=228ms TTL=242

    Ping statistics for 216.239.39.104:
    Packets: Sent = 28, Received = 27, Lost = 1 (3% lo
    Approximate round trip times in milli-seconds:
    Minimum = 113ms, Maximum = 446ms, Average = 204ms
    Control-C


    Broadband my arse


  • Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    try and get the VL equipment is my advice. But bear in mind, they may pull your connection. This VL stuff rocks.


  • Registered Users, Registered Users 2 Posts: 1,733 ✭✭✭pete


    Pinging www.boards.ie [82.195.131.128] with 32 bytes of dat

    Reply from 82.195.131.128: bytes=32 time=4ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=4ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=6ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=26ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=6ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=5ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=5ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=5ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=4ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=7ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=4ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=5ms TTL=55
    Reply from 82.195.131.128: bytes=32 time=7ms TTL=55

    Ping statistics for 82.195.131.128:
    Packets: Sent = 13, Received = 13, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 4ms, Maximum = 26ms, Average = 6ms


    on the VL gear


  • Closed Accounts Posts: 193 ✭✭Da Man


    Is there a technical reason why 5.7Ghz is better or is it simply a less used frequency with less interference?


  • Registered Users, Registered Users 2 Posts: 2,154 ✭✭✭bkehoe


    Its use is far less widespread for the moment than 2.4GHz. They still have to accept any interference though, only their 3.5GHz bands will guarantee interference-free links.


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