IrishBroadBand (IBB) Ping on Three Rock ?

uteotw

Anyone on the 3 rock ?

My pings to the DNS are dreadful for sometime now and I cannot play online games anymore.

Anyone else having the same problem ?

Thanks
uteotw

Mutant_Fruit

tallaght tower here.

last night pings <220 to the gateway server (first hop away). i was rightly pissed.

edit:
current pings
Ping statistics for 217.114.166.147:
Packets: Sent = 41, Received = 37, Lost = 4 (9% loss),
Approximate round trip times in milli-seconds:
Minimum = 70ms, Maximum = 499ms, Average = 209ms
Control-Break

IANOC

wow m8 ive breezehome plus 512k upload/download
with irishbroadband
it was good for the 1st week
but now its crap just like yu i cant play online games now download speed is crap too
the company use the excuse of contention
crap my contention is 8:1
but my connection now is brutal
im thinking of dropping it
not reliable thats the problem

Mutant_Fruit

well, even though my pings were bad, i could download at 300k-350k ish. not bad considaring the min is 64k

Hal1

:rolleyes: I just cant understand whats hapened to the service provided by IBB seems to go downhill after a week or two of signing up and more and more people are having the same problem i've noticed I really hope the sort it soon for their sake.. :rolleyes:

Pinging 62.231.32.10 with 32 bytes of data:

Reply from 62.231.32.10: bytes=32 time=246ms TTL=56
Reply from 62.231.32.10: bytes=32 time=245ms TTL=56
Reply from 62.231.32.10: bytes=32 time=243ms TTL=56
Reply from 62.231.32.10: bytes=32 time=242ms TTL=56

Mutant_Fruit

far from good, but this would probably be just about playable.

Ping statistics for 62.231.32.10:
Packets: Sent = 24, Received = 24, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 264ms, Average = 60ms
Control-Break

IANOC

its funny the way ive read lots of people having this problem after the 7 day cool off period!!!!!!!!!!!!!!!!
min contract 12 months!!:(

Turner

Sorry to boast there lads but for all the slaggin eircom gets their ping never changes....

512 dsl...........

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>ping 62.231.32.10

Pinging 62.231.32.10 with 32 bytes of data:

Reply from 62.231.32.10: bytes=32 time=24ms TTL=61
Reply from 62.231.32.10: bytes=32 time=24ms TTL=61
Reply from 62.231.32.10: bytes=32 time=24ms TTL=61
Reply from 62.231.32.10: bytes=32 time=25ms TTL=61

Ping statistics for 62.231.32.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 24ms, Maximum = 25ms, Average = 24ms

Mutant_Fruit

sorry to boast lads... but IBB is uncapped. for only e50 a month for the 8-1 contention, and 35 a month for 2-1 contention :-p

IANOC

how do i do that test yu guys are doing with results displayed

uteotw

Eircom might appear good but 4GB capped up and down... no thanks.... I can use 4GB in weekend !

Anyway.... since my post things went great over the weekend, always under 20ms.... perfect for gaming but since monday morning all is crap again. In the mean time IBB gave me some new IP which I changed monday night but it's still the same crap.

Tonite is terrible !

C:\>ping 62.231.32.10

Pinging 62.231.32.10 with 32 bytes of data:

Reply from 62.231.32.10: bytes=32 time=507ms TTL=60
Reply from 62.231.32.10: bytes=32 time=305ms TTL=60
Reply from 62.231.32.10: bytes=32 time=341ms TTL=60
Reply from 62.231.32.10: bytes=32 time=801ms TTL=60

Ping statistics for 62.231.32.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 305ms, Maximum = 801ms, Average = 488ms

I must be 1 mile max aways from the transmitter.
I emailed back and see what they say.
I think anyone with crap ping should email their support.

uteotw

Also if things don't improve in the very near future then everyone with a ping problem should email http://www.odtr.ie to complain.

But again when I look back at the way they handled the whole broadband deployment and pricing in Ireland I don't think it's ran by people who have the customers best interest in mind.

IANOC > open a command prompt and type

ipconfig /all to find out about all your network settings.

and

ping 62.231.32.10 or whatever your getway and DNS IPs are.

Serbian

Originally posted by uteotw
Also if things don't improve in the very near future then everyone with a ping problem should email http://www.odtr.ie to complain.

What are the ODTR going to do about it? Absolutely nothing. Why? Because Irish Broadband don't guarantee latency, only bandwidth. So, unless you are downloading at lower that 8k a second, you have no cause for complaint.

I'm on Irish Broadband too, and have had serious problems with the RTÉ mast since day one really, but I stuck with it in the hopes that it would get better. Well, a year later and it's still the same. I'm looking forward to ditching them if / when I get DSL installed.

dieselfreak

My pings are terible as well...

Apartment is like 300 meters from ths SIAC transmitter, I can actually see the antenna from the balcony.

Again, the service was fine for just over a week, then it just went horribly bad, 200ms pings to the default gateway.

downloaded the 100mbfile from the FTP server and getting 65kbps, and am getting a feeling that Im gonna be told that, "this is within the agreed contended limit of the service"

Its apsolutely crap for online games.

If it doesn't improve Im gonna cancel the Direct Debit.

Hal1

Originally posted by dieselfreak
My pings are terible as well...

Apartment is like 300 meters from ths SIAC transmitter, I can actually see the antenna from the balcony.

Again, the service was fine for just over a week, then it just went horribly bad, 200ms pings to the default gateway.

downloaded the 100mbfile from the FTP server and getting 65kbps, and am getting a feeling that Im gonna be told that, "this is within the agreed contended limit of the service"

Its apsolutely crap for online games.

If it doesn't improve Im gonna cancel the Direct Debit.

Thats exactly my complaint with IBB also LATENCY crap pings to uk & some other european game servers, I have to dialup to get a descent ping :0
and in the same neighbourhood as you dieselfreak and can clearly see transmitter.

proteus

I'm also on the siac tower and my ping times are all over the place:

Reply from 62.231.32.10: bytes=32 time=156ms TTL=58
Reply from 62.231.32.10: bytes=32 time=145ms TTL=58
Reply from 62.231.32.10: bytes=32 time=135ms TTL=58
Reply from 62.231.32.10: bytes=32 time=242ms TTL=58
Reply from 62.231.32.10: bytes=32 time=590ms TTL=58
Reply from 62.231.32.10: bytes=32 time=292ms TTL=58
Reply from 62.231.32.10: bytes=32 time=82ms TTL=58
Reply from 62.231.32.10: bytes=32 time=113ms TTL=58
Reply from 62.231.32.10: bytes=32 time=29ms TTL=58

Did anyone notice that the Siac towers link to INEX is via Tallaght and 3rock? Are these wireless links as well? Are the latency problems cumulative?

IANOC

well after all the problems ive had since the install, just the weekend gone i had great pings and excellent download speed
the best since i got it really
it seems to be up and down now again but i hope its beacuse of traffic or something to do with IBB testing or changing things
fingers crossed......!

ando

Originally posted by uteotw
Eircom might appear good but 4GB capped up and down... no thanks.... I can use 4GB in weekend !

aha but I heard its going upto 6GB during or around christmas.... (dont hold me to it). Anyway I can get around the cap if needs be

I remember playing games with a chap on IBB, he had spectacular pings, better than most UK players on UK servers !!! Is it only certain access points that are suffering from bad pings?

flywheel

had a fine connection for the last few months of the RTE Transmitter (north facing side) but just over a week ago it started acting up and can get very slow at times

previous to this it was always really good - could be slower during the day but quick enough evening/nights - it was very rare to slow down to a crawl at any stage - but now it can really slow to a crawl for long periods of time day or night

anyone else of the RTE Transmitter having problems at the moment?

incubus

yes i am DubWireless, been particulary bad the past few days! Massive pings and slow downloads

Mutant_Fruit

Ping statistics for 62.231.32.10:
Packets: Sent = 74, Received = 74, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 159ms, Average = 27ms
Control-Break

Tallaght tower, and its been like this for the last 3 days or so. i hope it stays like this.

chabsey

OK ok....All these people complaining about pings etc.

As a possible customer of IBB home breeze (and I know I've posted about this before but I'm still researching!) can you rate the service based on downloads alone?

I am not into online gaming and so don't really mind about bad pings but the download speed is what matters to me.

To all those people who are saying it's dreadful service, I've read IBB guarantee a certain speed of download (~25K a sec with breeze) so if it's consistantly crap why not get out of your contract that way?

Also, what do you regard as 'bad' in terms of download speed? Constantly low speeds or never getting very high speeds?

I'm just really wary of all the people saying that the service is fine for the first week but then once they're out of the cooling off period you're faced with bad service.


Oh and....highly important.....can you pay via credit card or is it DD only?

Cheers!

flywheel

Originally posted by chabsey
As a possible customer of IBB home breeze (and I know I've posted about this before but I'm still researching!) can you rate the service based on downloads alone?

been fine since the start of the year, don't do online gaming either just regular web / email, bit of streaming and downloads every so often

just over a week ago started to experience a lot of slowdowns, don't kown what's causing it, contacted IBB about but they didn't say there was any problems at their end - hope it gets back to the way it was as I was very happy with the service until the slowdowns started...

hth,
BrianG

Mutant_Fruit

Firstly, as for rating speeds, it should be rated over a timeframe, e.g a week.

Over a one week period you will have slowdowns, which could be speeds as low as 10-15kb's; and you'll also get fast speeds, 60-62kbps in my case.

Averaging the speeds over a 1 week period, i'd be getting at least an average of 40kb's. Considaring the minimum on home breeze plus is 512/8 (64kbps, as its 8-1 contention) that is quite good, over 4 times the minimum. I find that quite acceptable.

While it would be much preferable to never get those slowdowns, i still would recommend them sincerely.

BUT, as for pings, they seem to flucuate more than a fat man's weight after he takes a dump. Some days its 27ms average to jolt.co.uk, others its averagin 600ms.

All in all, i would recommend them as a downloading service, as its uncapped, and relatively fast. Ok, you see Eircom users saying the get constant speeds of 60kb's, but please remember their cap for a month can be downloaded within 2 days easily, if you wanted. So while you may get an average speed of 40kb's with IBB, you can still download about 20 times what they can in a month, without breaking a sweat.

fatherdougalmag

Hi,
Jumping in on this as I hope to get Breeze Home at some point in the future. For anyone watching in there appears to be a lead time of about a month for a LOS survey. I, too, would be more interested in the downloading capacity of an IBB connection off the Tallaght tower but I'll just watch you guys for feedback.

Anyway, I guess the IBB network is giving TCP traffic (downloads) precedence over UDP (pings). Either that or it's just the inherent TCP protocol which is guranteeing data delivery (it's connection oriented vs UDP's connectionless 'fire and forget' strategy). I'm no gamer but I assume that online games will also use UDP for transmitting data. So for online gamers using IBB (or trying to use IBB) you might see if there is anyway you can configure the protocol used by the game. Or would there be any benefit in using a dial-up connection in conjunction with the broadband connection.

Just some food for thought.

Töpher

with the comparisson of eircom to IBB, why not go with esat? admittedly, yes there's a cap, 8gb, constantly fast d/l's, and brilliant pings (in games, cant check thru dos anymore lol).

(maybe diff for me, i only really use it for gaming, only have a 20gb HDD, so cant d/l all too much! )

Serbian

I think your decision to get IBB should be more based on what tower you are likely to be subscribed to. 3 Rock and RTÉ seem to be having a lot of difficulty.

Personally my IBB experience (from the RTÉ tower) has been entirely different to that of Mutant Fruit. The fastest speed I have ever gotten (which was once) was 55kb/s downloads. My average speed would be ~20kbp/s - 28kbp/s. I have also been left for days on end with speeds lower that a 14k modem. (The longest period was a week. My ping was > 2000 and my download speeds were around 1 - 2kbp/s).

Even when it's exceptionally good for me, it still isn't great. My ping would be 100 - 200 ms and I might get 35kbp/s downloads. But that's just me. IBB seems to be a very personal experience. It could be good for you and crap for your neighbour.

Mutant_Fruit

when you say you average 20kb's, do you use a download accelerator. I know that at times, if i don't use one i end up downloading at as low as 15kb;s, but if i use one, i can usually get at least 25kb's.

Serbian

No, I don't use an accelerator. I'm going to be gone off IBB in the next couple of days anyway, so a bit late to be starting now

Mutant_Fruit

In the words of wren.... "Stimpy, you idiot!"

At the moment i'm downloading at a mere 8-10kb's off the sygate.com server. So i decided to put on Getright, my favourite download accellerator, and guess what? I;m now averaging about 55kb's. This means the sygate server sucks ass, and getright fixes it up nicely for me.

Heres a before/after picture. The slow part was when i was downloading normally, the big red splotch was when i hit the nig green "Segment Download" button, and starting downloading from 4 sources.

flywheel

Originally posted by incubus
yes i am DubWireless, been particulary bad the past few days! Massive pings and slow downloads

hi incubus, you still getting slugish connections? - i've had to resort back to dial-up to get a reliable connection over the last day or so

BrianG

flywheel

Originally posted by DubWireless
hi incubus, you still getting slugish connections?

just an update - IBB did a site visit this afternoon and i'm sucking diesel - back to a fast/reliable connection again

BrianG

Mutant_Fruit

what was the problem? Had the antenne moved in the breeze?

124124

.. thats the question!!

I live behind Tara Tower hotel (South Dublin, after Merrion), but apparantly my telephone line is pretty old and cant take the 21st centuary BB traffic, hence it failed the line test unceremoniously! That rules out any decent BB deals to me, and I am seriously considering IBB, but the personal experiences in here is not really positive. I hope I will be LOS to the RTE mast (as there's only a golf course between us and the RTE), but is IBB really that bad as it sounds here? Am I about to flush my hard-earned stuff down the drain!? Can anyone advice, please?!

PS: I am not into gaming, but into most other things - downloading, streaming, browsing, mails/chats/IMs, little bit of experimental personal server hosting and everything else that you can imagine.

Canaboid

I'm on 512 Breeze on the Tallaght tower.
Pings are back to being 200 - 900 ms for the last week after being flawless for the last month.
I'll be breaking my contract unless they can guarantee a permanent fix, which I don't think they can.

Pepe LeFrits

I finally got off IBB last week after using it for 8 months. Switching to eircom in a week or two.

flywheel

Originally posted by Mutant_Fruit
what was the problem? Had the antenne moved in the breeze?

they didn't say what happened - just swapped out some of the equipment with new kit and configured it from scratch and got a perfect connection running again - at least i can stick the modem back in the drawer again

BrianG

Mutant_Fruit

Now i don;t know whether this is true or not, but i believe that since IBB have now been awarded one of those swanky new wireless contracts, they are changing to better equipment and upgrading their stuff too, so things should hopefully improve. you mihgt have gotten one of the new antenne things.

Hal1

Originally posted by 124124
.. thats the question!!

I live behind Tara Tower hotel (South Dublin, after Merrion), but apparantly my telephone line is pretty old and cant take the 21st centuary BB traffic, hence it failed the line test unceremoniously! That rules out any decent BB deals to me, and I am seriously considering IBB, but the personal experiences in here is not really positive. I hope I will be LOS to the RTE mast (as there's only a golf course between us and the RTE), but is IBB really that bad as it sounds here? Am I about to flush my hard-earned stuff down the drain!? Can anyone advice, please?!

PS: I am not into gaming, but into most other things - downloading, streaming, browsing, mails/chats/IMs, little bit of experimental personal server hosting and everything else that you can imagine.

I have home breeze for the last 2 months, there was a bit of trouble with it after the first 2-3 weeks but it seems to be sorted now, my antenna wasn't aligned proper thanks to the wind but IBB sorted that out. It is ideal as a downloading package and average for gaming.

124124

Thanks for the comment, Hal1.

Meanwhile, after talking to a friend's friend for some inside information about eircom, they have now declared my line suitable for broadband!!! WTF, thought I will wait till they update their database and see what they all have to offer. I did read the stickies, however can someone tell me how much time it will take to get connected and going, after paying/signing up with eircom or utv?

Thanks again!

124.

andrew163

[slightly OT]

owever can someone tell me how much time it will take to get connected and going, after paying/signing up with eircom or utv?

i signed up for UTV cliksilver yesterday and it said i should be set up "within 15 days"..... time will tell. Someone else on these boards said they got set up within 6 days...
[/slightly OT]

uteotw

Is anyone experiencing better IBB Pings tonight ? Three Rock Mast anyone ?

It's fluctuating a lot under 80ms with few jumps above 150ms , it even reaches 17ms but it's still not stable enough to garantee good online gaming experience.

4 weeks ago it was rock solid at 19ms / 20 ms and the gaming experience was then perfect... just for one weekend. It's now 3 months of crap in the mornings , afternoons or nights.

Today they seem to try to get their act together and finally do something.

Anyway I'm not going to settle for that fluctuating 50ms... I want 20ms stable all the time.

Come on people, let's refocus that thread on the IBB pings problem. We need more people to inform other about the issue.

Also, do they reply to you when you email IBB ? Because they seem to ignore me quite well.... not even an answer such as "we're working on it".

Please post about your Pings quality and your experience with their support.

bricks

This way we can see where the latency is being introduced.
Should be able to then see if its the wireless connection or IBB's internet connection that is slowing the connection down.

uteotw

Well it was short lived.... it was only "good" for 1 hour max... then it went back to its usual.

This morning is was even worse as the download speed was even under my contention ratio using a download accelerator !!! And I was downloading from a site I know can give me more than 8000kbps when downloading from it at work.

Here are 2 trace route one after an other

C:\>tracert 62.231.32.10

Tracing route to ns1.irishbroadband.ie [62.231.32.10]
over a maximum of 30 hops:

1 97 ms 38 ms 76 ms
2 209 ms 218 ms 223 ms
3 * 830 ms 534 ms
4 188 ms 266 ms 419 ms
5 431 ms 287 ms 231 ms

Trace complete.

C:\>tracert 62.231.32.10

Tracing route to ns1.irishbroadband.ie [62.231.32.10]
over a maximum of 30 hops:

1 * 799 ms 473 ms
2 712 ms 559 ms 650 ms
3 423 ms 277 ms 301 ms
4 505 ms 133 ms 73 ms
5 507 ms 302 ms 182 ms

Trace complete.

I've deleted the IPs , I don't want IBB to flame me for publishing their internal network addresses.

As you can see it fluctuates a lot at every level.

Hal1

Thats wireless for yah, I have the same problem with ping timings on IBB while gaming. It just seems rubish for gaming most of the time (but when I do manage to get a descent ping its about 130ms - 350ms gets very laggy). I get better on dialup, its not really a gaming package very rarely stable and pings fulcuate alot. Better with 1 of the others if you want a descent gaming experience so it seems.

I wont bore you with my traceroute report cause it pretty much the same as uteotw's btw I am the Siac tower.

kamobe

The pings for me are fantastic. I'm on the Ballycoolin mast, and taking the €35 a month offer:


Pinging boards.ie [82.195.131.128] with 32 bytes of data:

Reply from 82.195.131.128: bytes=32 time=16ms TTL=55
Reply from 82.195.131.128: bytes=32 time=16ms TTL=55
Reply from 82.195.131.128: bytes=32 time=16ms TTL=55
Reply from 82.195.131.128: bytes=32 time=16ms TTL=55

Ping statistics for 82.195.131.128:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 16ms, Average = 16ms

uteotw

Hal1 : I don't think this is a wireless specific problem.... in the early days of the technology may be but not these days. When it's working it's wokring great at 20ms (for me) or even less (for kamobe).

IBB have a reliability problem for the past 3 months (or more) and nobody seems to really know why.

Also, even on my netgear wi-fi router I get 20ms pings when all is fine... if my laptop was powerful enough I could play online games on it using wirelssly anywhere in the house and using IBB, but I just use the laptop for email, browsing and upload/downloads.

kamobe : how long have you been an IBB customer ? People posting in this thread and others seem to say that all is fine for a few weeks or months but after it just get terribly bad.

kamobe

I've been using it for about 2 weeks now. It was pretty sh*ty at the start, I was getting TERRIBLE pings....

They took the service down there the day before yesterday, and now it's flying Speeds are great and the pings are unreal...

Ripwave

Originally posted by uteotw
I've deleted the IPs , I don't want IBB to flame me for publishing their internal network addresses.

The traceroute is a waste of time without the IPs.

And the internal network addresses are public information, so post away.

ando

is there any relation between the bad pings/good pings and the weather???

Ripwave

Originally posted by ando
is there any relation between the bad pings/good pings and the weather???

There isn't supposed to be. (Except when lightning hits either the transmitter or the receiver!)