disconnecting problem

ando

Dunno if this is happening to everyone, but my netsource rdsl connection from last night has been disconnecting, then after a while reconnecting. I taught it was just me but today its gone again, I started pingplotter and found I was getting as far as the second hop. Anyone having similiar problems?



When the problem occurs, the router stays in a state of 'connected' ans still gets an IP. Gotta be a netsource problem

Anima

I think it is a netsource problem. Last night on irc i saw 4 netsource ppl getting disconnected at the same time.

Beck Amerdam

Yup, I went dead too twice last night. You can always check if its a Netsource problem or a local problem by checking to see if netsource.ie works.

Lockup

Had a problem last nite aswell. The link light on my router was still active to the exchange but everything was dead. Reset the router same thing happened 10 mins later. First time this type of problem occured.

Rancid

Originally posted by Lockup
Had a problem last nite aswell. The link light on my router was still active to the exchange but everything was dead. Reset the router same thing happened 10 mins later. First time this type of problem occured.

Exactly what happens to me ...and it happens lots.
I've mostly assumed it was my router kicking up but ... I think I'll try netsource.ie next couple times just to know for sure.
The link light on my router *always* stays lit too.

ando

Originally posted by Rancid
I think I'll try netsource.ie next couple times just to know for sure

I'd be more inclined to try ping your gateway instead because as far as I remember, I could not ping netsource.ie last time the problem happened

Mutant_Fruit

give em a call monday morning, tell em whats happening, and more than likely its a problem with the gateway, it could be overused... Just keep ringing til it gets solved, or if it isn't a major problem (i.e. you don't game over it) then just give em an e-mail

fatguy

I've had a few instances where all of a sudden no packets will go to sites outside of Ireland. Reconnecting always sorts it out, but that's small comfort if I'm dropped in the middle of a CS match, isn't it?

Dustaz

Two friends of mine are currently having this problem. They are getting dropped every 5 mins and cannot connect to boards or servers outside ireland.


Lads, if anyone gets an answer for this could you post it? Im having a similar eircom problem but noone else seems to get it.

flamegrill

This seems to be a routing issue that is ongoing. it seems to affect anything outside of Netsource's network. For the last 6 minutes it has been up and down. You line isn't disconnecting its just traffic stops flowing , pain in the arse like, keeps knocking me off my ssh sessions ...

I'd advise and ask people to email netsource about this, dont just complain here.

Paul

p.s. I'm sending an email in a few moments.

El_MUERkO

Yep, got it earlier today for about a half hour, then came back on about an hour ago and i've been getting problems since

Will give them a ring tomorrow

Supercell

Exact same problem here, interestingly ..sites like tomshardware.com , theregister.co.uk, ireland.com and met.ie all were available no problems...anyone care to hazard a quess what these sites have in common?

Rancid

Originally posted by Dustaz
Two friends of mine are currently having this problem. They are getting dropped every 5 mins and cannot connect to boards or servers outside ireland.

I'm having similar probs... disconnected about every 8 - 10 mins.
Couldn't get to boards.ie for the last 40 mins but could get to Google and a couple other sites.
ICQ and Email are fine.... MSN won't connect.

I've just emailed support@netsource and I intend to phone them in the morning, too.
:mad:

Supercell

irc is the only thing semi stable here atm...maybe its time to scare the natives..where do i find the boards folk on irc?

Rancid

Originally posted by Longfield
irc is the only thing semi stable here atm...maybe its time to scare the natives..where do i find the boards folk on irc?

Try #boards.ie

Supercell

Which network?

flamegrill

Quakenet

ando

well from monitoring my connection over the last while I think the problem lies with the router 212.17.32.101 (rt001kil.netsource.ie)

Thats the one which has been killing my connection since Thursday and today when my connection was semi stable, I was getting spikes of lag from that particular router

maybe it needs a reboot or a kick

²°°³webkev²°°³

im getting abnormally cut off too..
its really annoying when your trying to download something, I hope it goes away soon

eth0_

Originally posted by 2°°3webkev2°°3

its really annoying when your trying to download something, I hope it goes away soon

Get a download resumer program

Rancid

I'm still having problems this morning with getting to some sites and with random disconnections.:mad:

I phoned Netsource support and they seemed unaware of any problems over the weekend but they said they had several calls this morning reporting similar disconnections.

Mixie

Rancid, same story here. A number of websites are periodically unavailable, but regarding disconnection - did you actually lose connection? When I couldn't access boards.ie / etc I did a tracert or two and it got as far as Netsource, but no further. Next time it goes down, see if you can get to Netsource's website.

Rancid

Mixie, the weird thing is... that sometimes I can get to netsource.ie and sometimes not.
Other weird thing is that when I can get to boards.ie and an English forum that I use regularly, there are other (Irish and English) sites that I *can't* access.
So it seems like when I *am* connected... it's an "either/or" situation.
Since Sunday night I haven't been able to get to all the sites I normally use all at the same time.
Sometimes email is affected... sometimes irc, icq and msn.

At all times my router's connection light stays lit.
And I've discovered that if I just wait 5 mins or so.... I'm connected again... albeit with limited site-availability.

Anyway... I await Netsources's response.:(

Rancid

A "routing issue", they said.


Everything seems ok since about 10:30....:)

adnans

it looks like its back to normal. if normal means pings jumping to 200 during peak hours tonight then everything should be fine

adnans

ando

Originally posted by adnans
if normal means pings jumping to 200 during peak hours tonight then everything should be

lovely

Serbian

Originally posted by adnans
it looks like its back to normal. if normal means pings jumping to 200 during peak hours tonight then everything should be fine

adnans

I'm thinking of moving over to Netsource and just cancelling my IBB account. Are the pings very unreliable with that service too? The constant ping spikes are the main reason I want to move away from IBB, but I would be fairly pissed if I moved onto another service with crappy ping.

If this is too off topic, anyone on Netsource mind PM'ing me a ping www.boards.ie -n 20 and maybe a ping to a UK server? And also let me know how they have found the ping to be on the service generally?

Thanks a lot!

Serb

ando

just look around Serbian, netsource is not reliable for low pings

Supercell

Originally posted by Serbian
I'm thinking of moving over to Netsource and just cancelling my IBB account. Are the pings very unreliable with that service too? The constant ping spikes are the main reason I want to move away from IBB, but I would be fairly pissed if I moved onto another service with crappy ping.

If this is too off topic, anyone on Netsource mind PM'ing me a ping www.boards.ie -n 20 and maybe a ping to a UK server? And also let me know how they have found the ping to be on the service generally?

Thanks a lot!

Serb

Pinging www.boards.ie [217.114.166.147] with 32 bytes of data:

Reply from 217.114.166.147: bytes=32 time=23ms TTL=58
Reply from 217.114.166.147: bytes=32 time=25ms TTL=58
Reply from 217.114.166.147: bytes=32 time=24ms TTL=58
Reply from 217.114.166.147: bytes=32 time=46ms TTL=58
Reply from 217.114.166.147: bytes=32 time=28ms TTL=58
Reply from 217.114.166.147: bytes=32 time=27ms TTL=58
Reply from 217.114.166.147: bytes=32 time=24ms TTL=58
Reply from 217.114.166.147: bytes=32 time=24ms TTL=58
Reply from 217.114.166.147: bytes=32 time=27ms TTL=58
Reply from 217.114.166.147: bytes=32 time=25ms TTL=58
Reply from 217.114.166.147: bytes=32 time=25ms TTL=58
Reply from 217.114.166.147: bytes=32 time=24ms TTL=58
Reply from 217.114.166.147: bytes=32 time=24ms TTL=58
Reply from 217.114.166.147: bytes=32 time=24ms TTL=58
Reply from 217.114.166.147: bytes=32 time=49ms TTL=58
Reply from 217.114.166.147: bytes=32 time=27ms TTL=58
Reply from 217.114.166.147: bytes=32 time=25ms TTL=58
Reply from 217.114.166.147: bytes=32 time=22ms TTL=58
Reply from 217.114.166.147: bytes=32 time=24ms TTL=58
Reply from 217.114.166.147: bytes=32 time=24ms TTL=58

Ping statistics for 217.114.166.147:
Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 49ms, Average = 27ms

andrew163

Originally posted by Longfield
Exact same problem here, interestingly ..sites like tomshardware.com , theregister.co.uk, ireland.com and met.ie all were available no problems...anyone care to hazard a quess what these sites have in common?

they could have been in netsource's cache before the network problems started (or do they have one?)

ando

Originally posted by ando
well from monitoring my connection over the last while I think the problem lies with the router 212.17.32.101 (rt001kil.netsource.ie)

what can I say, I love it when I'm right lol

got this email from support @ netsource:

We
found that the problem over the weekend was down to one of routers on
our network and we have resolved this problem now

ozpass

Has everyone tried lowering their MTU to 1430? If lots of peeps are sending oversize packets then I'm not surprised a some routers are crapping out.

ando

its still happening, and more annoying is the lag once a minute .. grr



[EDIT] and as i was trying to post this, it happened a second time

Ste-

Originally posted by ando
what can I say, I love it when I'm right lol

got this email from support @ netsource:

They lied to you Ando said router is playing up again.

:rolleyes:

El_MUERkO

Its at it again, dropped from servers twice in the last half hour and having problems with web pages, someone over at netsource give that router a kick.

flamegrill

Aye same sh1te again tonight. Bloody ridiculous, have they no monitoring system ??? If any other ISP got this crap, they'd be on top of it.!!!!

Get yer finger out netsource.

Rancid

Originally posted by ando
its still happening, and more annoying is the lag once a minute .. grr



[EDIT] and as i was trying to post this, it happened a second time

Ando, what prog are you using to get this graph....and where can I get it?

Rancid

Problem's not solved yet, methinks.
I got 2 disconnections last night.
Total disconnections so that I couldn't access any sites or use email, icq, irc or msn.
I forgot to check netsource.ie, though that's hardly necessary as we know the prob lies with one of their routers.:mad:

adnans

[edit] not like me to post twice [/edit]

adnans

9 times since last night

[03:37] * Disconnected
[03:42] * Disconnected
[03:48] * Disconnected
[03:50] * Disconnected
[03:53] * Disconnected
[04:05] * Disconnected
[04:27] * Disconnected
[04:30] * Disconnected
[07:36] * Disconnected

all while idling in irc. funny enough the disconnections happned to my friend who is also in the same irc channel and using netsource.

adnans

Synkronite

For some reason I get the same problem on IOL BB..

Could it be that there's a sort of auto disconnect or something?

I really would like for my DSL connection to be stable enough to stay on 24/7...

Rancid

Originally posted by Synkronite
I really would like for my DSL connection to be stable enough to stay on 24/7...

Yes. That's what we're paying for... and a little bit of speed too....
:sigh:

fatguy

Yeah I had it losing all connections every 30-40 mins last night. I was able to ping netsource.ie but no other sites. This really sucked because I won 5 games of War3x in a row and was just cleaning up for my 6th win when the ****er dropped. Of course it was 4am by then and I REALLY had to go to bed, so I guess that was Netsource telling me I'm gonna be late for work.

ando

Originally posted by Rancid
what prog are you using

pingplotter

http://www.pingplotter.com/downloads/pngplt_2.exe

Ste-

I didn't disconnect once lat night.
Rang Netsource today about the dodgy router.

"Yes we are awrae of problems on the line there is nothing wrong with your setup we thought we had fixed it but there are service people out looking at it and will let you know when it's fixed."

yada yada yada me thinks she wanted to run out to get her lunch at the time tho.

MrPinK

Originally posted by dj_ste
yada yada yada me thinks she wanted to run out to get her lunch at the time tho.

To be fair, there's absolutely nothing worse than getting a call just as you're about to leave. It's usually someone who will be on for ages, so you gotta do your best to end the conversation in the first minute

Rancid

6 more disconnections since 7 this evening.....

:mad: :mad: :mad:

ando

and the pings are gone $hit again from 7 or 8pm onwards. I shall be moving to eircom

Rancid

Originally posted by ando
and the pings are gone $hit again from 7 or 8pm onwards. I shall be moving to eircom

Did you phone support to complain?
I called today to report the continuing disconnections and got the impression I was the only one still experiencing (reporting?) problems:(

Changing to Eircom isn't something I'd consider... 2 reasons, the cap and isn't interleaving turned on high?

Ste-

Rancid I haven't experienced any disconnections.

MrPinK

I haven't noticed any disconnections either. Maybe it's cause I have connect-on-demand enabled on the router and it's just reconnecting immediately.