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eircom.net tech support

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  • 25-04-2000 8:50am
    #1
    Moderators, Category Moderators, Technology & Internet Moderators Posts: 6,265 CMod ✭✭✭✭


    does anyone know what the email address is?
    it won't let be look as i'm not browsing from eircom.

    MiCr0


Comments

  • Closed Accounts Posts: 3,859 ✭✭✭logic1


    i think you have to pohne em.. thats why they set up a tech supp line at 58p a minute as opposed to givin free tech supp by e-mail


  • Registered Users Posts: 4,471 ✭✭✭elexes


    try this e-mail it says its there tech support helpdesk@eircom.net


  • Registered Users Posts: 4,128 ✭✭✭_CreeD_


    Don't hold your breath.....The last 2 times I mailed them I got a cut/pasted generic message after 3 days
    (And the idiots they have doing it even left the COPY FROM HERE: text in the message both times....)


  • Registered Users Posts: 11,446 ✭✭✭✭amp




  • Moderators, Social & Fun Moderators Posts: 28,633 Mod ✭✭✭✭Shiminay


    Eircom Net's tech support is a fluffing joke - they're rubbish at what they do. It takes screaming down the phone at a supervisor to get even the smallest of things done. And don't bother with the email - they never EVER answer it.

    Having worked in a call centre, I can't understand how they can provide such a sh1te service - it's really easy to run properly.

    Typical (former) semi-state muppettry - they must still think they have a monopoly because they never do anyhting to encourage customer loyalty...



    All the best,

    Dav
    @B^)
    http://homepage.eircom.net/~davitt


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  • Moderators, Category Moderators, Technology & Internet Moderators Posts: 6,265 CMod ✭✭✭✭MiCr0


    this was the error
    Error: Cannot open Inbox/000010f019ab0000292d000066c3@myrop (ew6.southwind.net [216.53.98.70]) by onyx.southwind.netfrom homepage.com (114.230.197.216) by newmail.spectraweb.ch from default (m202.2-25.warwick.net [218.242.202.80]) byhost.warwick.net (8.10.0.Beta108.10.0.Beta10) with SMTP id e9GKEKk19201, File name too long

    and the answer was....
    2 days later....
    it appears to be working now..
    make sure that you're username and password are correct.

    this was after i'd logged in.. duh!!

    MiCr0


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