Originally Posted by leck
Got three items in their sale. One item jacket is perfect, want to return the other two as wrong size.
Anyone here deal with Craghoppers returns?
Their site says you can return through Hermes, but the form to arrange return doesn't allow you to change country from UK to Ireland. I presume they cover return cost. If I have to send through PO, I'll have to pay postage.
I ordered from same sale-ordered 5 items but wanted to change a pair of trousers. Postage back was circa €9 plus €2 packaging for a pair of €23 trousers so I decided not worth returning...
If you live near the border, you could try your Parcel Motel / AddressPay address and get the free returns from Hermes?
For the hassle of returns, i’m sorry I didn’t try the Debenhams Craghoppers sale first...
(FYI, I live near the border and was going to buy a pair of boots of amazon, deliver to ROI and return via north for free if they didn’t fit. However, Amazon returns policy says they can only be returned for free if they are delivered to the north originally. I do not see same terms on Craghoppers website).