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10-07-2006, 17:38   #1
Vexorg
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Legal Threat from Switch Media. Please do not refer to them again here. Ever.

For those wondering what happened to the recent thread about Switch Media. I have removed the thread as we have been threated with Legal Action by Stitch Media and by their Solicitors Beauchamps.

Sadly we were not given the opportunity to investigate as the alleged offending remarks had been removed (possibly also under threat of legal action - can this be confimed?) before this incident had been brought to our attention.

V.
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10-07-2006, 17:52   #2
DeVore
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As far as I am concerned, Switchmedia are not to return to Boards.ie nor to post here again nor is anyone to remark on them or their business. Their first interaction with us was to threaten Boards.ie with legal action. Before we could even respond we got a legal letter demanding not only the removal of the offending content but also the removal of the entire thread.

Two can play at that game, I never want to see them referenced here again.
This thread will be stickied here now. Permanently.

DeV.
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10-07-2006, 18:30   #3
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Gas. I read that yesterday and actually thought well of sm for stating their case and expressing a willingness to work out any issues with said customer rather than getting litigous. I thought their reference to libel was a fair point, and effective as the OP then removed the original remarks based on the clarified situation. Problem solved, or so it seemed.

An action against boards would inevitably be deleterious to its operation and thereby the benefits it provides to a large community of members. The implications of that bigger picture seems lost on them. If they are wise they'll apologise for the hasty over-reaction, and a donation to boards would demonstrate their csr credentials.
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10-07-2006, 18:55   #4
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Thread closed but remains stickied
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10-07-2006, 20:06   #5
DeVore
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Ph3n0m, its cool. I got this one covered.

democrates, if they had approached this reasonably this would have gone a different way. Pointing a lawyer at me on day 1 is NOT the way reasonable people go about business. Its the way bullies who dont want something aired go about things.

I had a quick check of who they are too. http://www.whoisireland.com/IEDRrese...rs-class-A.php
Interesting reading, typically English people coming here threatening Irish people hasnt worked out great in the past.

DeV.
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10-07-2006, 21:19   #6
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Quote:
Originally Posted by Vexorg
For those wondering what happened to the recent thread about Switch Media. I have removed the thread as we have been threated with Legal Action by Stitch Media and by their Solicitors Beauchamps.

Sadly we were not given the opportunity to investigate as the alleged offending remarks had been removed (possibly also under threat of legal action - can this be confimed?) before this incident had been brought to our attention.

V.
The poster that posted about this company immediately deleted his own comments as soon as the company replied with a complaint, as democrates said.

It's a shame that this happened. More so for that particular company. They now have no avenue for showing good business practices on boards, unlike some other Irish Hosts.

I'll keep an eye out for them and make sure they don't come back also.
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10-07-2006, 21:35   #7
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Quote:
Originally Posted by Gordon
The poster that posted about this company immediately deleted his own comments as soon as the company replied with a complaint, as democrates said.

It's a shame that this happened. More so for that particular company. They now have no avenue for showing good business practices on boards, unlike some other Irish Hosts.

I'll keep an eye out for them and make sure they don't come back also.

Cool, I am sure they will be posting in Personal Issues on how mean boards.ie is
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10-07-2006, 22:37   #8
CuLT
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Glad to see the back of them, I'll be sure that if they ever come up in conversation in any sense, anywhere, I will advise of what happened here, and recommend strongly against any association with them.

Make an enemy of the largest Irish online community, well done. I'm sure your marketing guys will love you.

Last edited by CuLT; 10-07-2006 at 22:41.
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11-07-2006, 00:20   #9
democrates
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Quote:
Originally Posted by DeVore
Ph3n0m, its cool. I got this one covered.

democrates, if they had approached this reasonably this would have gone a different way. Pointing a lawyer at me on day 1 is NOT the way reasonable people go about business. Its the way bullies who dont want something aired go about things.

I had a quick check of who they are too. http://www.whoisireland.com/IEDRrese...rs-class-A.php
Interesting reading, typically English people coming here threatening Irish people hasnt worked out great in the past.

DeV.
I have an inkling of what it's like from both sides. MS legal representatives used to send me letters warning of dire consequences if I wasn't compliant with their licences, and some crap about the bsa. They really have no idea how this type of behaviour impacts the recipient and their future decisions, I find that absolutely astounding. As my grandfather used to say, friends come and go, but enemies accumulate.

At the same time I'm in business and I have had to defend my ground on boards before against an unjustified attack (from my perspective), I was incensed and posted that if I wasn't anonymous I'd sue for libel. But in hindsight I was dead wrong on that point. (I also regretted it getting so sour as it wasn't in the spirit of boards and the other poster is an excellent boards member whose posts I enjoy - when I'm not at the receiving end!). But anyway, the fact is, if I posted under my business name I'd be like flippin' Ghandi, as I am when dealing with customers and potential customers. As my grandmother used to say, never show your teeth in public.

That's what's most surprising here, a big company doing something so ill-judged. The only possible remaining issue might have been to request a change to the title of the thread so that people who saw it but didn't read it to see the sm side wouldn't be left with a bad impression, no biggie, just a pm to a mod or a phone call from a human. But instead of being clever and turning the situation into a positive, they've threatened a legal attack unless the entire thread was suppressed, and so caused far more damage to their reputation themselves than the op could have if he had not deleted his posts.

I guess it's easy for me to propose a path to reconciliation as I didn't receive the threat, I know if I were in your shoes DeV they'd have their work cut out if they wanted to redeem themselves, but it would be possible.

Last edited by democrates; 11-07-2006 at 00:23.
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11-07-2006, 00:44   #10
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I'll be sure to advise people to avoid doing business with them. Thanks for the heads up.
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11-07-2006, 01:06   #11
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They were one of the three companies I was looking at to host a project that would be for trading advice on College assignments/courses, This would be frequented by University students, particularly those who are technologically-savvy and thus far more likely to set up their own websites in due course.

Hate that.
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11-07-2006, 01:15   #12
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The funny bit is this: if someone has a question in future about this, they won't be able to answer, as the thread will be locked, and will be pointed to this thread, and thus, the person will just pick another company
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11-07-2006, 09:44   #13
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Proving yet again that boards.ie, specifically that webmaster forum is not "insert company's name" support area
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11-07-2006, 11:18   #14
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Client of ours uses "company x" for their hosting, and we found "company x" to be very difficult to deal with regarding technical issues.

This furthur validates my reasons for advicing my client why they should move from "company x". Perhaps this info will strengthen my case.
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11-07-2006, 12:41   #15
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have 2 clients with them , will be advising against that in future
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