Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Taxes and charges from UK

Options
  • 25-01-2021 7:12pm
    #1
    sillysmiles
    Registered Users Posts: 1,170 ✭✭✭


    Hi,
    Apologies if this isn't the correct forum for this but I was hoping someone could point me in the right direction.
    Bought and paid for jacket online (UK based site) before Christmas. Jacket was delivered, but had to be returned. The replacement arrived in January with a request for taxes and charges.

    Am I correct in thinking that because it was bought and paid for prior to Brexit there are no taxes and charges due? Or can anyone point me in the right direction for information on a returns/replacement policy?
    TIA


Comments

  • Options
    #2
    dympnab
    Registered Users Posts: 9 ✭dympnab


    I think you are right because of the purchase timeline - I think Conor Pope can help you - email him on pricewatch@rte.ie he's on with Ray D'Arcy most weeks and should be able to help you... Best of luck


  • Options
    #3
    Quackster
    Moderators, Regional South Moderators Posts: 5,744 Mod ✭✭✭✭Quackster


    sillysmiles wrote: »
    Hi,
    Apologies if this isn't the correct forum for this but I was hoping someone could point me in the right direction.
    Bought and paid for jacket online (UK based site) before Christmas. Jacket was delivered, but had to be returned. The replacement arrived in January with a request for taxes and charges.

    Am I correct in thinking that because it was bought and paid for prior to Brexit there are no taxes and charges due? Or can anyone point me in the right direction for information on a returns/replacement policy?
    TIA
    Alas, it doesn't work like that. If the company sent you the wrong item or it was defective, you could take it up with them and insist that as it was their fault, you shouldn't be left out of pocket. But the customs charges are valid.

    The only exception would be if an item is defective and you returned it for a free repair - then no customs charges would apply when the item is returned back to you.


Advertisement