The one and only refund thread [READ MOD NOTE BEFORE POSTING]!

Hi all,

apologies if this has been asked before. I have booked flights for a break in March with AL.
i have decided not to take the risk with COVID.
On my confirmation email I see on the endorsements/rstrictions:
NO RFND/CHG FEE APPLIES
CXL BY FLT DT OR NO VALUE.

I presume this means I am not entitled to a refund and if I change flight a fee applies?
Any idea what the second line relates to?

I have tried to contact Aer Lingis customer care to no avail so any info much appreciated.
Thanks

actuar90 wrote: »

How long did the charge back with AIB take? We are now waiting months on them to resolve this

Just an update. I had an AIB chargeback which was filed on Oct 8. Got the fund back yesterday. I am yet to receive their letter by post. So I am guessing they are processing the requests pretty fast now

Hi all
I know my situation must be replicated up and down the country but I cant seem to find an answer on Ryanair website for this. I (regretfully) accepted a Ryanair voucher last May for a cancelled flight to Barcelona. In my wisdom I booked another flight with this voucher for July 3rd this year. Now we have decided given the current climate that we wont be flying in July. My question is will I be entitled to a refund (presume not) or at least look for another voucher??Forgive my lack of knowledge on this subject!!!!
Regards
Daludo

Thanks Carinica,
So Im right in assuming that the only way I can avoid losing all my money is
1. If I decide to fly
2. If the flight is cancelled.
Should have clicked on the refund button last year!!!:(

For anyone wondering how refunds with Aer Lingus are going,

(flights booked in 2019 for March 2020, rebooked for March 2021)

Rang on 19th of January 2021 after getting the "your flight is cancelled" e-mail, got through straight away to an agent, and was given a full refund.


got an e-mail confirming the refund was processing on 26th January 2021

got the refund today on the 29th of January 2021.

Caranica wrote: »

Same as my parents! In their case the new flight was cancelled and Ryanair are still insisting they can't get a refund. Voucher expires in April and posters here think they can then get a refund. I need to find time to get that confirmed in the coming weeks.

Had the same situation, they refused the refund, can only use the voucher to book another flight but probably won’t work

Tigerandahalf wrote: »

I booked a flight in December for this May and Ryanair have now changed the flight date so I can now get a refund.

It is worth waiting til near the flight date as with so little travelling Ryanair are reducing the amount of flights and thus a good chance your flight will be reimbursed.

Request refund. No point in waiting. Ryanair refunds are not based on anything except the chance to hold on to your hard earned money.

You may just have to try a chargeback where success will vary depending on bank.

Deleted User wrote: »

According to this if you willingly accepted a voucher then you will not be given a refund later.

http://cf.broadsheet.ie/wp-content/uploads/2021/01/ie010221Page1-scaled.jpg

The moral of the story is never, ever accept a voucher. All you are doing is signing away your EU261 rights to the airline.

Cash is king.

Cancelled two Ryanair vouchers last week which I had intended to use at some point this year but obviously any travel this year now looks pretty bleak.

I used the "refuse voucher" link on their site and got the email to say it's processing and I can still use vouchers until this has been done. I then received a follow up email for both bookings the next day to say I'd have to verify my details as these were purchased via a 3rd party/screen scraper site. I knew for a fact this was incorrect so I went on to their live chat on the website and basically explained this etc and they put me in line for a refund. I had an email back soon after confirming this for both and then a couple of days later I got one email to say my voucher was voided and refund processed which showed up on my credit card a couple of days later. Have since got the second email to say my other one has been processed so just keeping an eye on my account but looks like got it all sorted in about a week.

Pleasantly surprised as I was expecting to have to put a fight or resign myself to using the vouchers before they expired when I received those emails saying these were booked elsewhere (still not sure why they were flagged like that).

Beechfiled wrote:

Has anyone managed to get a refund from Quickpark in Dublin Airport. They're not answering emails or phone and are still taking bookings. I'm waiting on 3 refunds from last year. Last reply was in August stating they were processing refunds for March.

No nothing happening with them.

mrperty2011 wrote: »

Just did chargeback on credit card and got refund that way. Even quickpark recommended I follow that approach

My credit card company won't entertain it because its gone over the 100 days or what ever the timeline is. I book the spaces in December 19.

mille100piedi wrote: »

Aer Lingus gave me voucher last year and I asked if instead I can have a refund this year but they said it is not possible and I can use the voucher in the next few years. I am just wondering about the vaccine passport.If they will force to have a vaccination passport I will not travel, I guess they will have to give my money back at that time since they add a new requirement?

In the short term, I'd have thought a vaccine passport is very likely, but in a couple of years time, hopefully the world will be all but free of coronavirus, and the requirement for such a passport may not be necessary.

I think those Aer Lingus vouchers are valid for 5 years, so I'd say there'll be a couple of years when you'll be able to use it without the extra requirements. Something to look forward to.

pickarooney wrote: »

I booked flights back in January 2020 for a party of 7 going Marseille - Dublin return with Aer Lingus. One of the party was a friend of my son.
I received a voucher for the full amount + 10%. The mother of the friend wants a refund for the amount she paid, which is of course normal.

I'm trying to figure out if there's a way to transfer part of a voucher to someone else. Has anyone been in this position?

I don’t think so. Was in similar position on a few flights last year. Two choices really. Either you pay from your own pocket and keep the voucher value or she waives her request and you rebook for same group using voucher at a later date.

In my scenarios I was happy to refund friends myself as I was confident I’d get use of the vouchers but that was my decision and they didn’t ask - I just wanted to close it out. Certainly wouldn’t feel obligated as it’s not your fault and with seven in your party it could be a big cash hit for you.

EDIT: Another option I did use on one booking was to raffle the voucher between the three of us on the booking. Which I won thankfully as voucher was in my name and would have had to buy the winner out.