Troubleshooting and replacement parts

KpsCowley · 08-09-2019 9:07am #1

Hi guys,

Gaming one day, all of a sudden everything goes black. Smell of burning. PC is 4 years old and has been put through heavy gaming use.

Built July 2015 (parts mostly from Hardwareversand before it went down)
MB: ASRock Z97 Extreme3, Sockel 1150, ATX
CPU: Intel Xeon E3-1231v3 Box, LGA1150
GPU: EVGA GeForce GTX 980 SuperClocked ACX 2.0, 4GB GDDR5
RAM: 16GB Kit Crucial Ballistix Sport Series DDR3-1600
PSU: Thermaltake Berlin 630W
Case: Nanoxia Deep Silence DS 3 Dark Black

Apologies for the long post, but here is what happened:
1. PC would momentarily power on, fans would spin up, then immediately power off. Smell of burning within case.
2. I changed power lead, tried taking each ram stick out (change slot, and without), all same outcome as part 1.
3. Removed GPU, then the PC fired up (all fans running, operating a normal). Strong burning smell from inside GPU, so that's definitely fried. I plugged monitor into MB, but no display.
4. Turned off PC, then took out the MB battery out for 1min to reset the BIOS, to send visual to MB output. Replaced the battery (the correct way).
5. Tried to turn PC back on... and nothing. Not even a short spin of the fans, just completely dead. I tried a different power cable, and no luck.
6. I did the paperclip test on the PSU (unplugging all connections beforehand) and the fan spun up. So its not the PSU.

I'm thinking the MB and GPU need to be replaced. Seems like I somehow killed the MB after taking out the battery. I would really appreciate some help on picking them as I don't want to get the wrong size/connection types. For both MB and GPU the budget is €500 (€50 higher if needed). No overclocking utility necessary. The PC will be running VR chat, Battlefield V, Mordhau etc.

Any help would be much appreciated.
Thank you in advance.
Kevin Cowley.

Inviere · 08-09-2019 10:19am

The PSU might be happy to start up with zero load on it, but that doesn't rule out an issue when it's actually being asked to deliver. Don't necessarily rule it out.

ED E · 08-09-2019 9:36pm

First: To be sure its not a button failure short the power switch pins on the mobo with a screwdriver. That'll confirm board is actually dead.

Just typed out a whole post and then realised.... YOU HAVE A XEON. No iGPU. Video out on your mobo isnt meant to work. Borrow an old GPU to test.

KpsCowley · 09-09-2019 1:20pm

Thank you guys,

Seems the best thing I can do is to replace the MB and GPU (as the GPU is dead for sure and the MB could do with an update). If it still fails to work, I'll get a new PSU.

Would you guys be so kind as to help pick out a MB and GPU replacement on a budget of €550. No overclocking utility necessary. The PC will be running VR chat, Battlefield V, Mordhau etc.

Im thinking:
SAPPHIRE RADEON RX5700 XT 8GB - €420
http://tiny.cc/m7yfcz

and

For MB, I'm struggling to find an ATX with an LGA1150 socket. Also do you need to match the DDR type?

Any help much appreciated!

K.O.Kiki · 09-09-2019 2:58pm

Honestly I'd replace the PSU first, and then GPU.

PCPartPicker Part List

Video Card: PowerColor Radeon RX 5700 8 GB Video Card (£319.97 @ Amazon UK)
Power Supply: RIOTORO ENIGMA G2 650 W 80+ Gold Certified Fully Modular ATX Power Supply (£75.53 @ CCL Computers)
Total: £395.50
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2019-09-09 14:55 BST+0100

Also replace your surge protector, they don't last forever.

KpsCowley · 09-09-2019 3:14pm

Thank you K.O.KiKi,

You are a true gent. I very much appreciate your efforts.

Just looking at the GPU, did you mean to post the 4GB or 8GB version, as the text above says 8GB but with the 4GB pricing.

Regards,
Kevin.

K.O.Kiki · 09-09-2019 3:39pm

Hey Kevin,
that's the RX 5700 (non-XT) - only exists in 8Gb form.
€550 budget precludes new PSU and RX 5700 XT.

KpsCowley · 09-09-2019 3:45pm

Thanks K.O.KiKi,

Please see snippet below. From link https://www.amazon.co.uk/dp/B07TB5LFGM/?tag=pcp0f-21. Down in the compare section it says its 8GB, maybe a typo in the description?

https://ibb.co/5n34LTp

K.O.Kiki · 09-09-2019 5:17pm

Yeah it's a typo.

Get the MSI version (in stock and only 1p more): https://www.amazon.co.uk/MSI-RADEON-RX-5700-8G/dp/B07TSKR17S/ref=pd_sbs_147_5/261-8541439-0981464?_encoding=UTF8&pd_rd_i=B07TSKR17S&pd_rd_r=ce08583f-b27f-47df-a4bd-8e62d54db6e2&pd_rd_w=1gGbz&pd_rd_wg=n7KTe&pf_rd_p=2b420a2f-6593-478e-8b5f-cb43865ff16f&pf_rd_r=H1MS20V0AMH2T6JDAC4C&psc=1&refRID=H1MS20V0AMH2T6JDAC4C

KpsCowley · 17-09-2019 10:48pm

Hello gents,

Parts installed, but still no go. I double checked everything, so has to be the MB.

MB: ASRock Z97 Extreme3, Sockel 1150, ATX
CPU: Intel Xeon E3-1231v3 Box, LGA1150

I'm still struggling to find any up to date ATX MB with an LGA1150 socket. Would you guys be so kind as to help me out again?
I really appreciate it!

Regards,
Kevin.

z0oT · 18-09-2019 8:52am

Socket LGA1150 was replaced by LGA1151 back in 2015. You likely won't be able to get a new LGA1150 board as a result. Your best bet is probably Adverts or Ebay if you want a Z97 motherboard, as it'll have to be 2nd hand now.

Something like this:
https://www.ebay.ie/itm/ASUS-Z97-A-LGA-1150-Intel-Z97-DDR3-DVI-HDMI-VGA-USB-3-1-ATX-Motherboard-With-I-O/303287949424?hash=item469d5ed870:g:txwAAOSwCjddgKdL

You would need to buy a new CPU & new DDR4 memory if you want to go for a more up to date board.

KpsCowley · 18-09-2019 1:16pm

Thanks for the info Z0ot, that explains a lot.

From what you said there, I found this new one - ASUS H81 Gamer
https://www.huntoffice.ie/asus-h81-gamer-motherboard-atx-lga1150-socket-h81-usb-3-0-gigabit-lan-onboard-graphics-cpu-required-hd-audio-8-channel-90mb0k20-m0eay0-3275910.html?gclid=EAIaIQobChMIkPH7_qna5AIVR9TeCh1D2gsfEAQYASABEgLHE_D_BwE

Would the above one work?

Ahh yes, I see what you are saying, no budget for new CPU and DDR4 at this moment unfortunately!

z0oT · 18-09-2019 7:26pm

That board will do the job, even if it's a bit dear for what it is.

It supports your Xeon, and it looks like it won't need a bios update to do it either, which is good.
https://www.asus.com/ie/Motherboards/H81GAMER/

KpsCowley · 19-09-2019 12:07pm

Thank you for all your help Z0ot, hopefully this will solve the issues

KpsCowley · 25-09-2019 9:21am

Turns out the H81Gamer fell through, they took my order without having it in stock. Tha other ebay MB is gone.

Its so hard to find a replacement! I've been thorugh amazon UK and US. Also ebay.ie, but they are all refurbished from China (im not so confident about these!).

Found this one, what do you think?
https://es.empowerlaptop.com/p/gigabyte-ga-z87p-d3-motherboard-w1711/?currency=EUR&gclid=EAIaIQobChMIhsWFwsPr5AIVisDACh2N2wQ3EAQYFiABEgJXgfD_BwE

These would be the Chinese options from ebay.ie
https://www.ebay.ie/itm/264265742551
https://www.ebay.ie/itm/263407716767
https://www.ebay.ie/itm/263407769809
https://www.ebay.ie/itm/263527125639

M00lers · 25-09-2019 11:08am

KpsCowley wrote: »

Turns out the H81Gamer fell through, they took my order without having it in stock. Tha other ebay MB is gone.

Its so hard to find a replacement! I've been thorugh amazon UK and US. Also ebay.ie, but they are all refurbished from China (im not so confident about these!).

Found this one, what do you think?
https://es.empowerlaptop.com/p/gigabyte-ga-z87p-d3-motherboard-w1711/?currency=EUR&gclid=EAIaIQobChMIhsWFwsPr5AIVisDACh2N2wQ3EAQYFiABEgJXgfD_BwE

These would be the Chinese options from ebay.ie
https://www.ebay.ie/itm/264265742551
https://www.ebay.ie/itm/263407716767
https://www.ebay.ie/itm/263407769809
https://www.ebay.ie/itm/263527125639

I'd just grab a used z97 from eBay...should be something suitable.

Troubleshooting and replacement parts

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