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Windows 8.1 Rocket tab malaware

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  • 01-11-2014 12:23pm
    #1
    mel.b
    Registered Users Posts: 3,130 ✭✭✭


    I recently got a new PC with Windows 8.1. I had read about the Classic Shell so I installed that, but accidently initially installed 'classic start' instead which is full of malaware. I think I managed to get rid of most of it, but in the past few days I'm getting the following pop up:

    Windows can not find C:\Program files (x86)\RocketTab\Client.exe Make sure you have typed the name correctly and try again.

    This pops up after I first load the PC and click on either the Windows live mail or Internet icon app. Also sometimes the windows command prompt C:\windows\system32\cmd.exe pops up.

    The rocket tab error message I think started to pop up after the Dell software run a scan of the PC and identified it and then obviously did something to it.

    Any suggestions on how to get rid of these two things would be great.


Comments

  • Options
    #2
    jsa112
    Registered Users Posts: 840 ✭✭✭jsa112


    run adwcleaner and post its log

    http://www.bleepingcomputer.com/download/adwcleaner/


  • Options
    #3
    mel.b
    Registered Users Posts: 3,130 ✭✭✭mel.b


    thanks - see below...

    # AdwCleaner v3.311 - Report created 01/11/2014 at 11:47:23
    # Updated 30/09/2014 by Xplode
    # Operating System : Windows 8.1 (64 bits)
    # Username : Mel - MELISSA
    # Running from : C:\Users\Mel\Downloads\AdwCleaner.exe
    # Option : Scan

    ***** [ Services ] *****


    ***** [ Files / Folders ] *****

    Folder Found : C:\Program Files (x86)\RocketTab

    ***** [ Scheduled Tasks ] *****

    Task Found : LaunchSignup
    Task Found : RocketTab Update Task
    Task Found : RocketTab

    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Key Found : HKCU\Software\RocketTabInstalled
    Key Found : HKCU\Software\Search Extensions
    Key Found : [x64] HKCU\Software\RocketTabInstalled
    Key Found : [x64] HKCU\Software\Search Extensions
    Key Found : HKLM\SOFTWARE\Classes\CLSID\{26B19FA4-E8A1-4A1B-A163-1A1E46F830DD}
    Key Found : HKLM\SOFTWARE\RocketTab

    ***** [ Browsers ] *****

    -\\ Internet Explorer v11.0.9600.17344


    -\\ Mozilla Firefox v33.0.2 (x86 en-GB)

    [ File : C:\Users\Mel\AppData\Roaming\Mozilla\Firefox\Profiles\u6fjia4y.default-1411832719617\prefs.js ]


    *************************

    AdwCleaner[R0].txt - [1099 octets] - [01/11/2014 11:47:23]

    ########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [1159 octets] ##########


  • Options
    #4
    jsa112
    Registered Users Posts: 840 ✭✭✭jsa112


    let adwcleaner delete what it found, restart the pc, problem gone ?


  • Options
    #5
    mel.b
    Registered Users Posts: 3,130 ✭✭✭mel.b


    Seems to be - that was easy and fast, thanks so much :)


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